We had a room refrigerator that did not work, called front desk, they promised a repair person would show up. That never happened which was very frustrating as we had food/drink that went bad. Also, had shower that did not drain, called front desk again and promised a repair man that never showed up. When I checked out of resort, I brought it up to agent checking me out and ironically she did not even apologize for the inconvenience. I cannot recommend a hotel that does not address room problems when guest call to notify them and they take no action. Frustrating to say the least in particular for the room cost, food and drink costs.