Iberostar Paraiso Beach All Inclusive

Es war ein traumhafter Urlaub für uns. Wir fahren wieder hin.

Be prepared to walk ALOT! I don't mind walking but felt bad for anyone that has walking issues or is elderly. Safety: Our 2nd night at the Beaches we were woken up at midnight to a key card opening our door and being stopped by the slamming of the internal lock. We had put our Do Not Disturb card in the key hole that morning. It disappeared during the day for 5 hours and then showed back up. It was in the door when someone attempted to enter our room with a key card that worked! We filed a report and asked to change rooms. They said the investigation would take 24 hours. The room they put us in had the internal lock broken, see picture. After two hours maintenance had not fixed it and it was dark out. We had to get angry and explain our safety concerns for them to fix it. We spoke to Jorge after they completed their investigation. He said there download of the key cards didn’t show anyone entering at night and no one but our keys were used. My key never worked. Then he proceeded to tell us he wants to tell us we are safe and some times mistakes can happen with employees. Basically they pretend it didn’t happen but said it could. He changed our room again to Lindo. The thought of what could have happened that night continues to haunt both my husband and I.