3 Außenpools, Sonnenschirme, Liegestühle

Bewertungen von Conrad Tulum Riviera Maya

5 out of 5
Conrad Tulum Riviera Maya
Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, QROO

Bewertungen

8,8

Hervorragend

107 von insgesamt 149 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
13 von insgesamt 149 Gästebewertungen haben eine Bewertung von 8 - Gut" "
13 von insgesamt 149 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 149 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 149 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,2/10

Personal & Service

9,2/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Ge-Ann

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This was a beautiful property and would definitely visit again.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Valeria

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Office Manager am 14. Mai 2024
Dear Valeria. Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back for another wonderful stay in the future!Warm regards, Itzel Alcántara

2/10 – Ungenügend

DANIEL

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Front Office Manager am 14. Mai 2024
Dear Daniel. Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back for another wonderful stay in the future!Warm regards, Itzel AlcántaraFRONT OFFICE MANAGER

10/10 – Hervorragend

Luelvy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente!
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 14. Mai 2024
Querido Luelvy.Estamos sinceramente agradecidos por su comentarios positivo. Es maravilloso saber que superamos sus expectativas. ¡Gracias por elegirnos y estamos ansiosos por darle la bienvenida nuevamente para otra estadía excepcional!Atentamente,Itzel AlcántaraGERENTE DE RECEPCION

10/10 – Hervorragend

Erika Monique

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
This was one of the best properties I’ve been stayed at. Everything from arrival to checkout was perfect! They have the best staff who works to ensure that your needs are met. I will be returning!’ and I highly recommend this resort if you are looking for relaxation and peace.
Aufenthalt von 4 Nächten im März 2024
Antwort von Front Office Manager am 14. Mai 2024
Dear Erika. Your glowing review has made our day! We're thrilled to know that we were able to meet and even surpass your expectations during your stay. Providing a seamless and enjoyable experience for our guests is what we strive for, and your feedback affirms our efforts.We look forward to the pleasure of hosting you again soon for another outstanding stayRegards, Itzel AlcántaraFRONT OFFICE MANAGER

8/10 – Gut

Onica

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The service at this hotel was impeccable. Beach was nice. A great hotel to relax. The food at the Mediterranean restaurant was the best meal we had in Tulum. Request Casa 3, it’s closer to the lobby and pool. The only thing we didn’t like was how far away the hotel was from where the action is, Tulum hotel district, about 30-45 minutes drive.
Aufenthalt von 3 Nächten im März 2024
Antwort von Front Office Manager am 14. Mai 2024
Dear Onica. We are sincerely grateful for your positive feedback. It's wonderful to hear that we exceeded your expectations. Our team works hard to ensure every guest has a fantastic experience, and your kind words inspire us to continue our commitment to excellence. Thank you for choosing us, and we can't wait to welcome you back for another exceptional stay!Sincerely, Itzel AlcántaraFRONT OFFICE MANAGER

10/10 – Hervorragend

Tomasz, Houston

Aufenthalt von 7 Nächten im März 2024
Antwort von Front Office Manager am 14. Mai 2024
Dear Tomasz. Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back for another wonderful stay in the future!Warm regards, Itzel AlcántaraFRONT OFFICE MANAGER

10/10 – Hervorragend

sergio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gran servicio, costo de la comida muy elevado
Aufenthalt von 4 Nächten im März 2024
Antwort von Front Office Manager am 14. Mai 2024
Querido Sergio. Estamos sinceramente agradecidos por sus comentarios positivos. Nuestro equipo trabaja arduamente para garantizar que cada huésped tenga una experiencia fantástica y sus amables palabras nos inspiran a continuar con nuestro compromiso con la excelencia.Muchas gracias, Itzel AlcántaraGERENTE DE RECEPCION

8/10 – Gut

Jorge Gandarela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gracias
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Carrine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Meticulously maintained, aesthetically gorgeous, and the best staff ever- the anticipated needs and wants and we were so impressed. Would highly recommend to families or couples
Aufenthalt von 6 Nächten im März 2024
Antwort von Front Office Manager am 3. Apr. 2024
Dear Carrine. Thank you so much for taking the time to share your positive experience with us on! We are delighted to hear that you enjoyed your stay. Providing exceptional service is our top priority, and it's rewarding to know that we met your expectations. We look forward to welcoming you back for another wonderful stay in the future!Warm regards, Conrad Tulum Riviera Maya.

6/10 – Okay

Kimmerly

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
The property was pristine. But my first night there I had an allergic reaction. My face was swollen due to my room not being deep cleaned. It was to the point where the hotel manager had to call the doctor on call and I was given a perscription for an antihistamine to contain my face swelling. To make things worse. We ate at one of the outdoor resturants and at the bottom of my ketchup there was a piece of hair. The resturant manager had to be called to assist. Other, than that the staff was friendly and the hotel was beautiful. We were unable to use the pool outside our room as it had a small frog in it, my kids had a pet the whole time there.
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Amy

Aufenthalt von 4 Nächten im März 2024
Antwort von Front Office Manager am 3. Apr. 2024
Dear Amy.We're thrilled that you had such a positive experience with us. We'll share your compliments with. Thank you for acknowledging their excellent service! Providing a seamless and enjoyable experience for our guests is what we strive for.Thank you for choosing us, and we can't wait to welcome you back for another exceptional stay!Sincerely, Conrad Tulum Team

10/10 – Hervorragend

TAKESHI

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
建物トイレ、全て綺麗で満足でした
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Amel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im Februar 2024
Antwort von Front Office Manager am 19. März 2024
Dear Amel: We're thrilled that you had such a positive experience with us. Our team is dedicated to providing a memorable experience, and we're thrilled to have succeeded with you. We eagerly await the opportunity to host you once more and create more wonderful memories together.Conrad Tulum Team

10/10 – Hervorragend

James Leslie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Front Office Manager am 19. März 2024
Dear James Leslie: We're thrilled that you had such a positive experience with us. Our team is dedicated to providing a memorable experience, and we're thrilled to have succeeded with you. We eagerly await the opportunity to host you once more and create more wonderful memories together.

10/10 – Hervorragend

james

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
10/10
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Front Office Manager am 19. März 2024
Dear James: We're thrilled that you had such a positive experience with us. Our team is dedicated to providing a memorable experience, and we're thrilled to have succeeded with you. We eagerly await the opportunity to host you once more and create more wonderful memories together.Conrad Tulum Team

10/10 – Hervorragend

Ingrid

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 11. Feb. 2024
Dear Ingrid. We're thrilled to hear you had a fantastic experience with us. We hope to welcome you back soon!Sincerely,Conrad Tulum Team

10/10 – Hervorragend

Juan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Front Office Manager am 11. Feb. 2024
Dear Juan. We're delighted you had a wonderful time. If there's anything specific you loved about your visit, we'd love to hear more. See you on your next adventure!Regards, Conrad Tulum Team

10/10 – Hervorragend

Adina

Mit dem Partner gereist
Gut: Ausstattung
Booked our babymoon here and everything was perfect. Very clean property, attentive staff and great food. Will definitely come back!
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Front Office Manager am 11. Feb. 2024
Dear Adina.Your generous review warms our hearts! Knowing that we could contribute to making your stay special is truly gratifying. Our team is dedicated to providing a memorable experience, and we're thrilled to have succeeded with you. We eagerly await the opportunity to host you once more and create more wonderful memories together.Best regards, Conrad Tulum Team.

10/10 – Hervorragend

Thomas, Ridgewood

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is AMAZING! The staff is KIND, HELPFUL, FRIENDLY, ACCOMIDATING. The food is out of this world! Be prepared to spend money If you want to enjoy the luxaries to the fullest extent!
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Front Office Manager am 11. Feb. 2024
Dear Thomas.We are sincerely grateful for your positive feedback. It's wonderful to hear that we exceeded your expectations. Our team works hard to ensure every guest has a fantastic experience, and your kind words inspire us to continue our commitment to excellence. Thank you for choosing us, and we can't wait to welcome you back for another exceptional stay!Best regards,Conrad Tulum Team

10/10 – Hervorragend

Mina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Front Office Manager am 11. Feb. 2024
Dear Mina.We're delighted you had a wonderful time. If there's anything specific you loved about your visit, we'd love to hear more. See you on your next adventure!Regards, Conrad Tulum Team

6/10 – Okay

ALFREDO

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Front Office Manager am 11. Feb. 2024
Dear Alfredo. We appreciate your honest feedback. If there's anything we could improve upon, please let us know. We value your perspective and hope to have the opportunity to provide an even better experience next time.Best regards,Conrad Tulum Team

10/10 – Hervorragend

Rosy, TORREON

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
TODO TODO EL HOTEL HERMOSO, EL PERSONAL EXCELENTE, TODOS SIN EXCEPCIÓN SUPER AMABLES, ATENTOS Y SIEMPRE AYUDANDO EN TODO. LA COMBINACION PERFECTA HOTEL INCREIBLE, PLAYAS HERMOSAS PERSONAL SUPER AMABLE Y COMIDA DELICIOSA.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Front Office Manager am 11. Feb. 2024
Estimada Rosy. ¡Muchas gracias por tu fantástica reseña! Nos llena de alegría saber que tu experiencia fue maravillosa. Tus amables palabras significan mucho para nuestro equipo. ¡Esperamos recibirte de nuevo pronto!Sinceramente,Conrad Tulum Team

6/10 – Okay

Rene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

2/10 – Ungenügend

anna

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
Extremely expensive for what they offer. Definitely not an upscale hotel. Spent tow nights to on a mildewy mattress, closet light would not turn off and our bed faced the closet. Not once did they clean our room even after requesting specifically that they please make our room and provide fresh towels. Very average beach and terrible food. Definitely not worth the cost.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Front Office Manager am 11. Feb. 2024
Dear Anna. We appreciate your feedback and are sorry to hear about any issues you encountered. Your input is invaluable, and we'll use it to improve our services. We hope to have another chance to exceed your expectations in the future.Best regards, Conrad Tulum Team

10/10 – Hervorragend

John

Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Front Office Manager am 11. Feb. 2024
Dear John. We genuinely appreciate your kind words and the fantastic review you've left for us. It brings us immense joy to learn that your stay was pleasant and memorable. Our dedicated team strives to create a welcoming atmosphere, and your feedback motivates us to continue delivering outstanding hospitality. We can't wait to have you as our guest again soon!Regards, Conrad Tulum Team

10/10 – Hervorragend

Christina Bernheim

Aufenthalt von 5 Nächten im November 2023
Antwort von Front Office Manager am 11. Feb. 2024
Dear Ms. Bernheim. Our team is dedicated to providing a memorable experience, and we're thrilled to have succeeded with you. We eagerly await the opportunity to host you once more and create more wonderful memories together.See you on your next adventure!Regards, Conrad Tulum Team

6/10 – Okay

Justin

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 10 Nächten im Dezember 2023

10/10 – Hervorragend

Katherine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von FOM am 30. Nov. 2023
Dear Katherine. Thank you for taking your time to share your great experience with us. We are extremely glad to hear we were able to spread the light and warmth of hospitality with you. We are looking forward to welcoming you again!Regards, Conrad Tulum Riviera Maya Team.

10/10 – Hervorragend

Fakhteh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The nicest hotel in Tulum
Aufenthalt von 3 Nächten im November 2023
Antwort von FOM am 30. Nov. 2023
Dear Fakteh. Thank you for taking your time to share your great experience with us. We are extremely glad to hear we were able to spread the light and warmth of hospitality with you. We are looking forward to welcoming you again!Regards, Conrad Tulum Riviera Maya Team.

10/10 – Hervorragend

Monica Sandy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was spectacular! Had a great private beach that you’re able to see fish and even stingrays! But best of all all the employees there made us feel very welcome and were super nice and helpful throughout the whole stay. I would definitely recommend going there and we had an amazing anniversary celebration
Aufenthalt von 6 Nächten im November 2023
Antwort von FOM am 30. Nov. 2023
Dear Monica. Thank you! We are truly grateful for your compliments. As you discovered, our entire Conrad Tulum Riviera Maya team takes great pride in ensuring each guest is enjoying a spectacular experience. At the core of our service philosophy is providing trusted and authentic responses to our guests’ needs. it is our greatest pleasure to see that your expectations were exceeded, and we sincerely hope that you will soon have the opportunity to return to us.Kind regards,Conrad Tulum Riviera Maya Team

10/10 – Hervorragend

Isabel

It’s a beautiful place, very quite safe, and very clean. Excellent customer service, their employees well manners and very professional. I will come back again.
Aufenthalt von 3 Nächten im November 2023
Antwort von FOM am 19. Nov. 2023
Dear Isabel. Thank you for taking your time to share your great experience with us. We are extremely glad to hear we were able to spread the light and warmth of hospitality with you.We are looking forward to welcoming you again!Conrad Tulum Team.

10/10 – Hervorragend

Albert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im November 2023
Antwort von FOM am 19. Nov. 2023
Dear Albert. Thank you for taking your time to share your great experience with us. We are extremely glad to hear we were able to spread the light and warmth of hospitality with you.We are looking forward to welcoming you again!Conrad Tulum Team

10/10 – Hervorragend

RADHA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2023
Antwort von FOM am 19. Nov. 2023
Dear Radha. Thank you for taking your time to share your great experience with us. We are extremely glad to hear we were able to spread the light and warmth of hospitality with you.We are looking forward to welcoming you again!Conrad Tulum Team

10/10 – Hervorragend

Mina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von FOM am 7. Nov. 2023
Dear Mina. Thank you very much for your comment, we hope to have you with us again and continue creating emotional moments that will remain in your memory.Best regards, Conrad Tulum Riviera Maya

10/10 – Hervorragend

Dangill

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place is amazing. I could stay here forever. Sofia at the front desk made our stay comfortable and memorable. She truly made out vacation awesome
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von FOM am 25. Okt. 2023
Dear Dangil. Thank you! We are truly grateful for your compliments. As you discovered, our entire Conrad Tulum Riviera Maya team takes great pride in ensuring each guest is enjoying a spectacular experience. At the core of our service philosophy is providing trusted and authentic responses to our guests’ needs. it is our greatest pleasure to see that your expectations were exceeded, and we sincerely hope that you will soon have the opportunity to return to us.Kind regards, Conrad Tulum Riviera Maya

10/10 – Hervorragend

Luz

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place is great, the service and the food especially ,we will definitely come back
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von FOM am 25. Okt. 2023
Dear Luz. Thank you for your review. It was a pleasure to read that you enjoyed your visit and that you were impressed with our impeccable hotel. Enjoying the charm of our resort with so many well-thought-out amenities is a real treat! Whether it’s the world-class hospitality delivered by our enthusiastic team, the breathtaking scenery, or divine culinary options—we are thrilled that all aspects of the hotel make for a magnificent holiday experience.We will very much look forward to seeing you again sometime soon.Regards, Conrad Tulum Riviera Maya.

10/10 – Hervorragend

Mehmet Yasar, JERSEY CITY

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is an amazing hotel. Very clean. Pools are awesome. Water is the most beautiful water one can possibly find. If you want peace and quiet, this is the place. Live sweet music in the evenings. Great restaurant selection with great food. We are definitely going back.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von FOM am 25. Okt. 2023
Dear Mr. Yasar.It is wonderful to know that every detail of your stay was beautifully orchestrated. It is our aim to provide our valued guests with enjoyable and memorable experiences. We are delighted to know that you were impressed with every moment of your stay with us - our convenient location, impressive pools, and stunning beachfront views. It is our greatest pleasure to see that your expectations were exceeded, and we sincerely hope that you will soon have the opportunity to return to us.Best regards, Conrad Tulum Riviera Maya

4/10 – Schlecht

Steven

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von FOM am 1. Nov. 2023
Dear Mr. Steven. Allow us to offer you an apology for any inconvenience during your stay and we hope you give us one more opportunity to show you the service that characterizes Conrad Tulum Riviera Maya.Best regards, Front Office Manager

4/10 – Schlecht

Miguel, El Paso

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
its not what you expect from a Conrad hotel
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von FOM am 25. Okt. 2023
Dear Miguel. A visit to Conrad Tulum Riviera Maya should leave you with a feeling of relaxation thanks to the luxurious atmosphere, the unparalleled views, the normally incomparable service, and meticulous attention to detail. As such, I’m sincerely sorry as well as surprised about the experience described in your review.We hope that your experience on this particular visit will not hinder you from visiting us again, allowing us the opportunity to rectify your impression in the near future.Warmest regards,Conrad Tulum Riviera Maya Team

10/10 – Hervorragend

Dharmesh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing staff & service, especially at the Ultramar bar! Thanks so much to the amazing hotel staff for a memorable stay!
Aufenthalt von 6 Nächten im August 2023
Antwort von Monserrat Gomez Guest Experience Manager am 11. Okt. 2023
Dear valuable guestThank you very much for your comment, we hope to have you with us again and continue creating emotional moments that will remain in your memory.Monserrat GomezGuest Experience Manager

10/10 – Hervorragend

Jorge, miami

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property , amazing staff, but food and drinks are really expensive
Aufenthalt von 4 Nächten im August 2023
Antwort von Monserrat Gomez Guest Experience Manager am 11. Okt. 2023
Dear valuable guestThank you very much for your comment, we hope to have you with us again and continue creating emotional moments that will remain in your memory.Monserrat GomezGuest Experience Manager

10/10 – Hervorragend

Iris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Todos nos encantó, súper bonito, limpio, la atención súper excelente todas las personas súper amables
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Monserrat Gomez Guest Experience Manager am 11. Okt. 2023
Estimado huésped, ¡Muchas gracias por puntuarnos!¡Esperamos recibirlo pronto en nuestro santuario de Maravillas!Monserrat GomezGuest Experience Manager

10/10 – Hervorragend

Evgeny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything is perfect!
Aufenthalt von 5 Nächten im August 2023
Antwort von FOM am 25. Okt. 2023
Dear Evgeny. We are truly humbled. Thank you for your review following your recent visit to our Conrad Tulum Riviera Maya.Extraordinary experiences should begin from the moment you arrive to the moment you depart, and we are happy to hear you encountered this. We look forward to welcoming you soon!Regards, Conrad Tulum Riviera Maya

10/10 – Hervorragend

Maria de jesus Salomon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Un hotel espectacular, la comida exquisita, las instalaciones preciosas. Lo único que no me gusto es el traslado a las diferentes areas, ofrecen bicicletas pero no te infoman el proceso para obter una, si bien acudian de inmediato los carritos. Pero hubiera sido un gran experiencia. Pronto volveremos.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von FOM am 25. Okt. 2023
Estimada Sra. Salomon. Nos alegra mucho saber que disfrutó de su estancia en nuestra hermosa propiedad. Tomamos nota de los aspectos que comenta en referencia a la transportación interna pues esto nos permite mejorar.Valoramos mucho sus comentarios y nos servirán de feedback para, de forma interna, mejorar aún más nuestro servicio de cara al futuro.Esperamos tener la oportunidad de servirle en futuras ocasiones.Saludos, Conrad Tulum Riviera Maya

10/10 – Hervorragend

Jorey

Gut: Sauberkeit und Zustand der Unterkunft
Loved the property! Gorgeous. Very expensive to leave resort in taxis so I would recommend a car if you’re trying to save money and eat in the city. Great experience overall. Seaweed in august was a big downfall but still great experience.
Aufenthalt von 3 Nächten im August 2023
Antwort von FOM am 25. Okt. 2023
Dear Jorey. Our mission is to turn moments into memories, and it is always nice to hear when we have been successful. We love to hear from guests what they enjoy most about their stay with us, and you have neatly summed it up. Your passion for the resort is evident!We hope to see you again very soon.Warmest regards,Conrad Tulum Riviera Maya.

10/10 – Hervorragend

liza

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is one year old. The staff is exceptional and the hotel is beautiful, serene and quiet. It's excellent if you are looking for relaxation and recharging. The hotel staff service is on another level. We have travelled extensively and this by far is one of the best hotels we have stayed at.
Aufenthalt von 6 Nächten im August 2023
Antwort von FOM am 21. Okt. 2023
Dear Liza,Thank you so much for choosing Conrad Tulum Riviera Maya for your recent visit to Tulum. Certainly, this is the perfect place to disconnect and enjoy of a spectacular scenery, nothing makes us happier than creating memorable experiences.We can’t wait to welcome you again for your next vacation!Conrad Tulum Riviera Maya Team

8/10 – Gut

Jessica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im August 2023

10/10 – Hervorragend

Frey Rogelio

Aufenthalt von 1 Nacht im August 2023
Antwort von FOM am 21. Okt. 2023
Dear guest,We're delighted to read your fantastic experience to detail at Conrad Tulum Riviera Maya! Certainly, this is the perfect place to disconnect and enjoy of a spectacular scenery, exquisite food and an exceptional service. Nothing makes us happier than creating memorable experiences.We can’t wait to welcome you again for your next vacation!Conrad Tulum Riviera Maya

10/10 – Hervorragend

Lyshell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The stay was amazing, staff was great. Breakfast was a bit pricey so you would need to budget for that if you stay more than 2 nights. There is no fridge or microwave so you’re forced to order room service or go to one of their restaurants.