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"Top Hotel by all means, but outside of town. Service was outstanding, reception, roof top and breakfast. Tip top room, like brand new. The best was the concierge Akmal who helped us even with him private means to solve our case. "

"Sehr schön und gemütlich. Ein sauberes Zimmer und geräumige Bad."

"Die Lage und Aussicht perfekt Um 24 Uhr wurden Fernsehgeräte im Außenbereich keine Fans vom FC Bayern da...mit Fussballspiel abgeschaltet. "

"Zentrale Lage, so daß viele Dinge im Zentrum von Almaty zu Fuß erreichbar sind. Die Geschäfte und Restaurants in der Nähe lassen die Ernährung abwechslungsreich gestalten. "

"Hilfsbereite Personal"

"Die Sauberkeit ist sehr gut. Die Zimmer sind zweckmässig und relativ klein. Ein Wasserkocher ist vorhanden aber kein Kaffee (nur Tee). Das Hotel ist zentral gelegen."

"Sehr bequem für Transit in ALA"

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"It was one of the best experiences in my life! I’m not sure if the suite we got was the suite I booked, I suspect that we got a free upgrade to a higher class. It came with an access to the lounge, where we could get some sweets, fruits and drinks and there was also a dinner buffet included (this we haven’t used so I cannot comment on it). We were welcomed with fruits and sweets, with a personal message from the manager. The room was beautiful and fully equipped, the only minus point goes to the lack of toiletries near the bathtub, as removing the shampoo/conditioner bottles from the shower was too hard. There was a little kitchenette with tea/coffee selection and multiple water bottles included. Breakfast was simply amazing, multiple freshly squeezed juices and even condensed milk, which I have never seen in any hotel before. Meat, fruits, vegetables, egg station and hundreds of different options even for picky eaters. The pool area was nice and clean but the water temperature in the pool wasn’t inviting so I only used the hot tub. The staff went all the way to make us feel special and we honestly did! I would stay there again without any doubt. "