Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind regards.Management Team of the Serenade Punta Cana

Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind regards.Management Team of the Serenade Punta Cana

Para nosotros es un placer comunicarnos con usted gracias por valorar nuestra propiedad con tan excelente puntuación, nos sentimos feliz y satisfechos de haber llenado sus expectativas. Saludos cordiales It is a pleasure for us to communicate with you, thank you for evaluating our property with such an excellent score, we are happy and satisfied to have met your expectations. Kind regard

Lieber kevin,Es tut uns leid zu hören, dass Ihr Erlebnis nicht so war, wie Sie es sich gewünscht hätten.Unser Hotel bietet in der Regel einen sehr hohen Servicestandard zur Freude aller unserer Gäste.Wir freuen uns auf eine weitere Gelegenheit und sind sicher, dass Sie eine tolle Zeit haben werden.

Dear Artur,First of all, thank you for your comment and your time.In relation to your reservation, you booked a Swim Out, as a courtesy of the hotel you were offered a room upgrade which you accepted as you did not comment during your stay.We are sorry that this gesture on the part of the hotel was not to your liking, for future stays please do not hesitate to let the front desk know upon arrival. It will be a pleasure to welcome you again very soon and we are sure you will have an incredible stay.Kind regards.

Estimado Markus,Gracias por su valoración.Deseamos verles nuevamente en una futura ocasión para proporcionarle otra increible estancia.Reciban un cordial saludo.

Florian, Wir freuen uns, dass Ihre kürzliche Erfahrung in unserem Haus bei Ihnen den besten Eindruck hinterlassen hat, und freuen uns darauf, Sie wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüße, Managementteam des Hotels Serenade Punta Cana.

Dear Luca, We extend our gratitude to you for the great privilege of allowing us to be your host hotel for your vacation in Punta Cana. Our main goal is to offer memorable vacations to our guests and meet their needs. It is marvelous to know that we made your stay a truly unique experience. We look forward to providing you with another memorable experience. Kind regards, Management Team of the Hotel Serenade Punta Cana.

Dear Typischer guter AI-Standard, Delighted that your recent experience at our property left you with the best impression, we look forward to welcoming you back again at our hotel. Kind regards, Management Team of the Hotel Serenade Punta Cana.

Matthias , Wir schätzen die Zeit, die Sie damit verbracht haben, Ihre Kommentare zu teilen, und sind stolz darauf, Ihr Gastgeberhotel für Ihren Urlaub gewesen zu sein. Als luxuriöses, serviceorientiertes Hotel mit hohem Qualitätsanspruch spielt die Meinung unserer Gäste eine entscheidende Rolle bei der Optimierung unserer Dienstleistungen. Wir sind treue Förderer einzigartiger Erlebnisse und unvergesslicher Erinnerungen, die Sie mit Freunden und Familie teilen können. Die Ansichten unserer Gäste treiben uns auf einzigartige Weise an, das gelieferte Erlebnis zu verbessern die Bereiche der Möglichkeiten, damit wir damit die beste Erfahrung bieten können. Wir versichern Ihnen, dass jedes Ihrer Anliegen mit allen beteiligten Abteilungen geteilt wird, damit bei Bedarf Korrekturmaßnahmen eingeleitet werden können. Im Namen unseres Teams bedanken wir uns noch einmal für Ihren Besuch und freuen uns, Sie schon bald wieder bei uns begrüßen zu dürfen, damit wir durch ein unvergessliches Erlebnis Ihr Vertrauen wiedergewinnen können. Mit freundlichen Grüßen Das Hotelmanagement Hotel Serenade Punta Cana

Diego, Wir freuen uns, dass Ihre kürzliche Erfahrung in unserem Haus den besten Eindruck bei Ihnen hinterlassen hat, und hoffen, Sie bald wieder in unserem Luxushotel begrüßen zu dürfen. Mit freundlichen Grüßen, Management-Team des Hotels Serenade Punta Cana.

Dear Nezahat, Delighted that your recent experience at our property left you with the best impression, we look forward to welcoming you back again at our hotel. Kind Regards, The Hotel Management Serenade Punta Cana

Valeria, Wir freuen uns, dass Ihre kürzliche Erfahrung in unserem Hotel den besten Eindruck hinterlassen hat, und freuen uns, Sie wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen, Die Hotelleitung Serenade Punta Cana

Dear Costumer, Thank you for choosing Serenade Punta Cana for your vacation. We glad to see your rate and comment. We are grateful that you have shared aspects of your stay such as our beautiful areas and facilities. On the other hand, we are proud to know that our offer of food and beverages has been to your liking. Because of your excellent rating, we can know that all the services, especially human service, were the spark that made your stay unforgettable. We will certainly send your comment to our team to congratulate them.It is worth mentioning that in all our areas a QR code appears that has all important information that the guest requires to know and they are in 3 languages, we regret that you have not been able to see them and enjoy all our activities. We hope to receive you in a future opportunity. Best regards

Dear Guest, Thank you for choosing Serenade Punta Cana for your vacation. We are happy to see your comment and assessment, especially we greatly appreciate that you highlight aspects of your stay through your rating such as our warm service as well as our hygiene and quality protocol. We will certainly send your comment to the corresponding departments to implement our service. It would be a pleasure to welcome you on a future occasion. Best regards

Dear Guest It is a pleasure for us to communicate with you, we regret not having been able to meet your expectations for these vacations in our property.We are sorry that situations such as the one you express to us occur, we will be taking into account all your concerns so that we can improve every day, we are a hotel committed to our guests and we will always be ready to take comments and concerns that help us to improve. Thanks for choosing us Kind regardsATT:Management Team of the Serenade Punta Cana

Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind regards.Management Team of the Serenade Punta Cana

Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade Punta Cana

Estimado Huésped Para nosotros es un placer comunicarnos con usted y que haya elegido esta propiedad como su destino turístico vacacional.Agradecemos sus comentarios y lamentamos los inconvenientes presentados en su estadía, estaremos tomando en cuenta estos puntos ya mencionados para presentarlo a cada uno de nuestros jefes departamentales con el objetivo de mejorar cada día más. Saludos Cordiales Att: Equipo de Dirección del Hotel Serenade Punta Cana

Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind regards.Management Team of the Serenade Punta Cana

Dear Guest, it is more than a pleasure for us to communicate with you. We appreciate your excellent rating for our property and we are happy that this hotel has met your expectations on this vacation.We hope to see you again soon on vacation with us, Kind RegardsAtt: Management Team of the Hotel Serenade Punta Cana

Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind regards.Management Team of the Serenade Punta Cana

Dear Guest, it is more than a pleasure for us to communicate with you. We appreciate your excellent rating for our property and we are happy that this hotel has met your expectations on this vacation.We hope to see you again soon on vacation with us, Kind RegardsAtt: Management Team of the Hotel Serenade Punta Cana

Estimado Huésped Nos alegra enormemente saber que hemos llenado sus expectativas y que han pasado unas bellas vacaciones con nosotros esperamos volver a verlos pronto en nuestra propiedad. Saludos Cordiales Att: Equipo de Dirección del Hotel Serenade Punta Cana

Estimado Huésped Nos alegra enormemente saber que hemos llenado sus expectativas y que han pasado unas bellas vacaciones con nosotros esperamos volver a verlos pronto en nuestra propiedad. Saludos Cordiales Att: Equipo de Dirección del Hotel Serenade Punta Cana

Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and that you have spent some excellent days with us. We hope to see you here again soon. Kind Regards.Management Team of the Serenade Punta Cana

Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind regards.Management Team of the Serenade Punta Cana

Dear Guest It is a pleasure for us to communicate with you, we regret not having been able to meet your expectations for these vacations in our property.We are sorry that situations such as the one you express to us occur, we will be taking into account all your concerns so that we can improve every day, we are a hotel committed to our guests and we will always be ready to take comments and concerns that help us to improve. Thanks for choosing us Kind regardsATT:Management Team of the Serenade Punta Cana

Dear Guest For us it is a pleasure to communicate with you.We appreciate your comments and we regret the inconveniences presented during your stay, we will be taking into account these points already mentioned to present it to each of our department heads with the aim of improving every day. Kind Regards.Management Team of the Serenade Punta Cana

Dear Guest It is a pleasure for us to communicate with you, we regret not having been able to meet your expectations for these vacations in our property.We are sorry that situations such as the one you express to us occur, we will be taking into account all your concerns so that we can improve every day, we are a hotel committed to our guests and we will always be ready to take comments and concerns that help us to improve. Thanks for choosing us Kind regardsATT:Management Team of the Serenade Punta Cana

Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind regards.Management Team of the Serenade Punta Cana

Estimado Huésped para nosotros es un placer comunicarnos con usted, no sentimos más que agradecidos por la excelente valoración a nuestra propiedad ya que nuestro objetivo es poder satisfacer todas las necesidades de nuestros huéspedes y brindarles unas vacaciones inolvidables.Esperamos volver a verle pronto con Nosotros. Saludos Cordiales.Att: Equipo de Dirección del Hotel Serenade Punta Cana

Estimado Huésped para nosotros es un placer comunicarnos con usted, no sentimos más que agradecidos por la excelente valoración a nuestra propiedad ya que nuestro objetivo es poder satisfacer todas las necesidades de nuestros huéspedes y brindarles unas vacaciones inolvidables.Esperamos volver a verle pronto con Nosotros. Saludos Cordiales.Att: Equipo de Dirección del Hotel Serenade Punta Cana

Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and that you have spent some excellent days with us. We hope to see you here again soon. Kind Regards.Management Team of the Serenade Punta Cana

Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and that you have spent some excellent days with us. We hope to see you here again soon. Kind Regards.Management Team of the Serenade Punta Cana

Dear Guest, it is more than a pleasure for us to communicate with you. We appreciate your excellent rating for our property and we are happy that this hotel has met your expectations on this vacation.We hope to see you again soon on vacation with us, Kind RegardsAtt: Management Team of the Hotel Serenade Punta Cana

Dear guest, it is a pleasure to communicate with you, we do not have any reports so far of a broken Jaccuzi, we are going to investigate what happened to you during your stay because we really have highly trained and extremely helpful staff. We are sorry that you have gone through a bad time and we will take action on the matter if we confirm what you told us in this comment. Best regards. Att the administration

Dear Guest For us it is a pleasure to communicate with you.We appreciate your comments and we regret the inconveniences presented during your stay, we will be taking into account these points already mentioned to present it to each of our department heads with the aim of improving every day. Kind Regards.Management Team of the Serenade Punta Cana

Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and that you have spent some excellent days with us. We hope to see you here again soon. Kind Regards.Management Team of the Serenade Punta Cana

Dear Guest it is a pleasure for us to communicate with you, thank you for choosing us as your vacation destination and for taking the time to leave us a comment and value our services.We thank you for those positive mentions that you have issued of our property and as for what you did not like about our property, we are sorry that you had a bad time and we inform you that we always take all the suggestions of our guests to implement plans to improve every day more.Kind Regards.Management Team of the Serenade Punta Cana

Dear Guest For us it is a pleasure to communicate with you.We appreciate your comments and we regret the inconveniences presented during your stay, we will be taking into account these points already mentioned to present it to each of our department heads with the aim of improving every day. Kind Regards.Management Team of the Serenade Punta Cana

Dear Guest For us it is a pleasure to communicate with you.We appreciate your comments and we regret the inconveniences presented during your stay, we will be taking into account these points already mentioned to present it to each of our department heads with the aim of improving every day. Kind Regards.Management Team of the Serenade Punta Cana

Estimado Huésped para nosotros es un placer comunicarnos con usted, no sentimos más que agradecidos por la excelente valoración a nuestra propiedad ya que nuestro objetivo es poder satisfacer todas las necesidades de nuestros huéspedes y brindarles unas vacaciones inolvidables.Esperamos volver a verle pronto con Nosotros. Saludos Cordiales.Att: Equipo de Dirección del Hotel Serenade Punta Cana

Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind regards.Management Team of the Serenade Punta Cana