Dear Mrs. Ana. Thank you for taking the time to share your feedback regarding your recent stay at AC Hotel. We genuinely appreciate your input, and I sincerely apologize for the issues you encountered during your visit.

Dear Reinhard, Warm greetings from the AC Hotel by Marriott Punta Cana. Thank you for taking part of your valuable time to share your experience with other travelers... we really appreciate it. Also thank you for your nice qualification. It would be an honor for us to have you back as our guest. Cordially,Héctor GonzálezFront Desk SupervisorAC Hotel by Marriott Punta Cana.

Estimado Norbet,Muchas gracias por comentar acerca de nuestra propiedad. Esperamos tener la oportunidad de recibirle nuevamente con nosotros.

Dear Reinhard, Thank you for taking your time and share the comments to us. We really appreacitate it.

Dear Mirjam, Thank you for taking the time to share your experience and sharing this beautiful picture of our AC Pool area. We hope you visit us again soon! Warmest regards,

Gracias por su comentario. Esperamos verlo pronto

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback!

Dear Mr. Micky. Thank you for taking the time to share your feedback regarding your recent stay at AC Hotel. We genuinely appreciate your input, and I sincerely apologize for the issues you encountered during your visit. We would have loved to hear more details about your experience. Please feel free to reach out to us in case you would share the details of your experience.

Gracias por compartir su experiencia.

Thanks for your feedback. We hope to welcome you back.

Thanks for your feedback. We hope to welcome you back

Dear Mr. Micky. Thank you for taking the time to share your feedback regarding your recent stay at AC Hotel. We genuinely appreciate your input, and I sincerely apologize for the issues you encountered during your visit.

Gracias por compartir su experiencia. Esperamos verlo pronto.

Thank you for your feedback!

Thanks for your feedback.

Thanks for your feedback. We hope to welcome you back

Thank you for your feedback!

Dear Rob, Thank you for taking the time to share your thoughts about your recent stay with us. We genuinely appreciate your feedback as it helps us understand our guests' experiences and make improvements.I'm delighted to hear that you enjoyed the service provided by Christian, the bartender. It's always rewarding to know when our team members leave a positive impression. However, I want to extend my sincere apologies for any instances where the service from other staff members did not meet your expectations. Your feedback regarding the waiting staff and bartenders is crucial, and we will address this internally to ensure a more consistent and enjoyable experience for all our guests.I'm also sorry to hear about the inconvenience with housekeeping not providing new towels daily. We understand the importance of a well-maintained room, and we will work on improving our processes to ensure a more seamless experience for our guests in the future.It's heartening to know that you found the building beautiful, the front desk helpful, and enjoyed the food and drinks at our establishment. We are committed to providing a comfortable and enjoyable environment for our guests, and your positive comments are truly appreciated.Regarding the area lacking a beach, we understand this can be a significant factor for some guests. We appreciate your understanding and hope that the other positive aspects of your stay compensated for this.We value your feedback and would love to welcome you back in the future. If there's anything specific you would like us to address or if you have further details to share, please feel free to reach out.Thank you again for choosing us as your accommodation, and we look forward to serving you again in the future.

Thank you for your feedback!

Thank you for your feedback!!!!

Thank you for kind words

Dear Jourdanna, Thank you for your kind words! We are thrilled to hear that you found our property beautiful, our staff great, and our location perfect. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything more we can do to enhance your stay, please don't hesitate to let us know. We look forward to continuing to make your experience with us exceptional.Best regards,

Dear Hamza,Thank you for your feedback. We're delighted to hear that you found our hotel to be decent with reasonable pricing, even during the high season. We understand the inconvenience regarding the absence of a beach on-site and the need for transportation. Your insight on the private nature of most beaches in Punta Cana is noted.If you have any specific transportation needs or if there's anything else we can assist you with to make your stay more enjoyable, please feel free to let us know. We appreciate your stay and look forward to accommodating you further.Best regards,

Thank you for your kind feedback!

Thank you so much for you Kind Feedback!

Thank you for your feedback!

Thank you for your Kind Feedback

Thank you for your feedback!

Thank you for your kind feedback !

Estimado Francisco;Lamentamos sinceramente los inconvenientes que experimentó durante su estancia en nuestro hotel. Agradecemos que haya compartido sus comentarios, ya que nos ayuda a mejorar nuestros servicios.Queremos ofrecer nuestras más sinceras disculpas por la falta de frazadas en su habitación para hacer frente al frío y la ausencia de jabón en la ducha. Esto no refleja nuestro estándar de calidad y estamos comprometidos a abordar estos problemas de inmediato para garantizar que no vuelvan a ocurrir en el futuro.Entendemos que estos detalles afectaron su comodidad, y le aseguramos que estamos tomando medidas correctivas para asegurarnos de que cada huésped reciba la atención y los servicios adecuados.Apreciamos su comprensión y la oportunidad de corregir estas situaciones. Si decide visitarnos nuevamente, haremos todo lo posible para asegurarnos de que su próxima estancia sea impecable.Gracias por su paciencia y por elegir nuestro hotel. Si hay algo más en lo que podemos ayudarle, no dude en hacérnoslo saber.Atentamente,

Dear Theodore Thank you for your kind words about our excellent location, close proximity to restaurants, and the convenience of being near Ikea. We appreciate your suggestion regarding roll-away beds for small kids and will certainly consider it for future enhancements. We look forward to welcoming you back and making your stay even more enjoyable.

Thank you for your kind feedback!

Dear [Guest's Name],Thank you for taking the time to share your feedback regarding your recent stay at [Hotel Name]. We genuinely appreciate your input, and I sincerely apologize for the issues you encountered during your visit.I am deeply sorry to hear that your room did not meet your expectations in terms of size and bedding. Your experience with our receptionist and the billing discrepancy with Expedia is equally disheartening, and I want to assure you that we take these matters seriously.We understand the importance of a positive guest experience, and it is clear that we fell short in providing the level of service you rightfully expected. Rest assured that we will investigate the concerns raised, including the hidden charges for coffee, and take immediate corrective measures.Your feedback is invaluable to us as we continuously strive to improve our services. I would appreciate the opportunity to discuss your concerns further and gather more details. Could you please provide your contact information or reach out to us directly at [hotel contact information]?Once again, I apologize for the inconveniences you faced, and I sincerely hope you will give us another chance to make amends and provide you with the exceptional experience you deserve.Thank you for bringing these matters to our attention.Best regards,

Review responded. Duplicated

Thank you for your kind Feedback!

Dear Charlotte, Thank you so much for your kind words! We are delighted to hear that you found our hotel clean and our staff friendly and professional. It's wonderful to know that you had a pleasant experience during your stay.We truly appreciate your positive feedback and look forward to welcoming you back for another enjoyable visit.Best regards,

Dear Isaias,Thank you so much for your kind words! It's wonderful to know that you had a pleasant experience during your stay.We truly appreciate your positive feedback and look forward to welcoming you back for another enjoyable visit.Best regards,

Thank you for taking the time to share your positive feedback

Dear Carlos Thank you for taking the time to share your positive feedback. We're delighted to hear that you found our hotel comfortable and well-located. Your mention of the proximity to shops, supermarkets, restaurants, and bars is appreciated. We're pleased to offer convenience for our guests. Should your travels bring you back to the area, we look forward to welcoming you again.Best regards,

Thank you for taking the time to share your positive feedback

Thank you for your Kind Feedback

Thank you for your Kind Feedback

Thank you for taking the time to share your positive feedback

Thank you for taking the time to share your positive feedback

Thank you for your kind Feedback!