Hello there, we're deeply sorry to hear about the issues you encountered during your stay. Your feedback regarding the cleanliness of the rooms and the service provided by our staff is concerning, and we apologise for falling short of your expectations in these areas, Sevde. We take cleanliness and guest satisfaction very seriously, and we'll share these concerns with our housekeeping and reception teams to ensure improvements are made immediately. Your comments regarding amenities and property conditions are also noted, and we'll use them to continue improving our offerings for our guests. We appreciate your honesty and assure you that your feedback will be taken into consideration as we strive to provide a better experience for our guests in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure you have a comfortable and enjoyable visit.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello there, thank you for your positive feedback! We're thrilled to hear that you found our hotel super centrally located and perfect for a city trip, Simon. We're glad that you appreciated the modern and simple design of our rooms and the overall condition of the hotel. Providing a comfortable and contemporary environment for our guests is one of our top priorities. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!Be well...Zedwell,Guest Experience TeamZedwell Family

Dear Elisabeth, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Matthias, Thank you for sharing your experience at Zedwell Piccadilly Circus. We're delighted to hear that you enjoyed our central location. While we don't have windows or TV in our rooms to enhance sleep quality, we understand it might not be for everyone. We apologize for the inconvenience regarding breakfast but we're glad you found alternatives nearby. If there's anything else we can do to make your stay more comfortable, please let us know. Our team is always here to help. We hope to welcome you back soon for another relaxing stay.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello there, Thank you for sharing your feedback with us. We are glad to hear that you found our location convenient and our check-in process efficient. We are sorry to hear that your room did not meet your expectations. We strive to provide a relaxing environment for our guests, and we apologize for any inconvenience caused by the lighting and cleanliness issues you experienced. Your comments are valuable to us, and we will address them with our team to ensure a better experience for our future guests. If there is anything we can do to improve your stay, please do not hesitate to let us know. We are here to help. Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Kristin, Thank you for sharing your experience at Zedwell Piccadilly Circus. We're glad to hear that you found the upper floors quiet for a peaceful night's sleep. We apologize for any inconvenience caused by noise on the lower floors due to nearby nightlife. We are thrilled that you found the room sufficient for a good rest and refreshing. Our team is always here to assist, so please let us know if there is anything we can do to enhance your stay. We hope to welcome you back for an even better experience.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Tamara, We're thrilled to hear that you enjoyed our prime location and the friendly staff at Zedwell Piccadilly Circus. It's great to know that you found the rooms to be very nice. We appreciate your feedback regarding the luggage storage fee and the hairdryer rental cost. Your comments will be shared with our team for review. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back soon! Wishing you peaceful travels ahead.Be well...Zedwell,AllyZedwell Family

Hello,Thank you for reaching out and sharing your experience. We're truly sorry to hear about the challenges you faced during your stay, especially regarding the luggage storage and early check-in. At Zedwell, our aim is to provide a serene sanctuary in the midst of the city's hustle and to ensure your comfort and well-being above all.We deeply regret any inconvenience caused and take your feedback seriously as it helps us improve. We're addressing the concerns raised to ensure they are not repeated and to better align with our commitment to offering a calming, balanced experience.Your trust is invaluable to us, and we hope to have the opportunity to welcome you back, providing the peaceful and restorative stay Zedwell strives to offer.Be well...Zedwell,AllyZedwell Family

Hello Christian, Thank you for choosing Zedwell Piccadilly Circus for your stay and for sharing your positive experience with us and others. We are happy to hear that you appreciated our innovative self-check-in service, designed for your convenience so you can start your Zedwell experience without delay, and it's great to know that our excellent central location was a highlight of your visit. We hope you enjoyed tuning out in the heart of London and exploring the city from our central location. We'd love to exceed your expectations of restorative rest, so if there's anything we can do to provide you with a more enjoyable experience, please don't hesitate to share it with us. We look forward to seeing you again soon and hope to share a full Zedwell experience with you on your next visit.Be well...Zedwell,AllyZedwell Family

Hello Michelle,Thank you for choosing Zedwell Piccadilly Circus for your stay in London. We appreciate you leaving us a positive rating and hope you had a restful stay in our private sanctuary in the heart of London.Zedwell is a hotel you check in to tune out - your calm escape from the chaos of the city. Windows were intentionally not included in the design to create a secluded feel within the hotel. Our windowless concept ensures no daylight or noise will disturb your sleep, so you can rest for as long as you need to, waking fully recharged. Our purified air flow systems also maintain a high quality of air throughout the hotel despite the lack of windows. We thank you for sharing your suggestion for improvement; however, we would like to clarify that we do advertise our hotel on all our web pages as an establishment with windowless rooms so that it is not a surprise for our guests.We trust that everything else was to your satisfaction, and we look forward to welcoming you back for another serene and rejuvenating stay in line with our values.Be well...Zedwell,AllyZedwell Family

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Hello Andjela, We are always pleased to receive feedback from our guests in relation to their stays at Zedwell Piccadilly Circus, and we are thrilled to hear that you had a 5-star experience with us! We trust this means you could connect with our Zedwell experience and appreciate our focus on promoting sleep, positive health, and well-being, allowing you to tune out and find a calm and balanced state of mind amidst the chaos of the city. Your satisfaction means everything to us, and we can't wait to have you back soon for another pleasant and comfortable stay in the heart of London. Safe travels!Be well...Zedwell,AllyZedwell Family

Hello Jonas, Thank you for choosing to stay with us at Zedwell Piccadilly Circus. We appreciate you leaving us a review and are pleased to learn you had a positive overall experience at our hotel. We hope you had a restful stay with us and were able to appreciate the simplicity of our property. Our team at Zedwell is dedicated to providing you with a comfortable and calming experience, and we'd love to know if there is anything that we can do to exceed your expectations of comfort and tranquillity. We look forward to seeing you again soon and hope to share a 5-star experience with you on your next visit. Take care!Be well...Zedwell,AllyZedwell Family

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hello Michael,Thank you for the great review and for choosing to stay with us at Zedwell. It is great to see that you enjoyed interacting with the Zedwell family. We look forward to welcoming you again soon. Be well… Zedwell,

Hello Sven,Thank you for the great review and for choosing to stay with us at Zedwell. It is great to see that you enjoyed your stay with us. We look forward to welcoming you again soon. Be well… Zedwell,