Great reception staff with a warm welcome. I received a complimentary room upgrade which was unexpected and a nice surprise. Room clean, fresh and well presented. Complimentary water and minibar along with tea and coffee (pod machine).
Bathroom clean, good range of toiletries and bathrobes with slippers. Breakfast was everything you would expect and good quality. Overall, I am very glad to have chosen the Thistle hotel. So many hotels in London promise lots and deliver little but I will be choosing this hotel for future stays in london.