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Bewertungen von Millennium Hotel London Knightsbridge

4 out of 5
Millennium Hotel London Knightsbridge
17 Sloane Street, Knightsbridge, London, England

Bewertungen

7,2

Gut

281 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
304 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
196 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
115 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
105 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

7,8/10

Personal & Service

7,0/10

Ausstattung

6,8/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Jacek

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ein ordentlicher Business Hôtel.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Melinda Szaniszlone am 20. Okt. 2023
Dear Jacek,Thank you for staying at the Millennium London Knightsbridge. I am pleased to receive your feedback and that whilst with us you found the location of the hotel suited your requirements and importantly comfortable. It is hope that when next visiting London, you will consider staying with us again. Kind regards,Kind regards,Melinda SzaniszloneReception Manager

8/10 – Gut

Christian

Mit dem Partner gereist
Gut: Personal & Service
👍👍
Aufenthalt von 4 Nächten im September 2022
Antwort von Cyrielle Liagre Raju, Rooms Division Manager am 3. Okt. 2022
Dear ChristianThank you for taking the time to review your recent stay with us. We look forward to welcome you again soon. Kind regards,

10/10 – Hervorragend

Charlotte Sophie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2022
Antwort von Cyrielle Liagre Raju, Front Office Manager am 19. Juli 2022
Dear Charlotte, Thank you for your review. I am sorry you did not enjoy your stay with us but hope this won't put you off coming back to the hotel in future. Regards, Cyrielle Liagre Raju Front Office Manager

6/10 – Okay

Jakob

Aufenthalt von 5 Nächten im März 2022
Antwort von Cyrielle Liagre Raju, Front Office Manager am 14. Juli 2022
Dear Jakob, Thank you for taking the time to review your recent stay with us. We are glad that you enjoyed your stay and look forward to welcome you again soon. Kind regards, Cyrielle Liagre Raju Front of House Manager

8/10 – Gut

Gabriele

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2021
Antwort von Cyrielle Liagre Raju, Front Office Manager am 3. Nov. 2021
Dear Gabriele, Thank you for reviewing your stay with us. We hope to have the pleasure to welcome you again in future. Kind regards,

10/10 – Hervorragend

Emanuele

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2019
Antwort von Hui Xu am 28. Nov. 2019
Dear Emanuele, Thank you so very much for you 5 stars! This is incredible to see! We are very glad that you enjoyed your experience here at the Millennium Knightsbridge. Hope you were able to visit London properly and that you had a good journey back home. We would love to see you back here again very soon. Thank you Emanuele. Kind regards, Hui Xu General Manager

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im Mai 2019
Antwort von Hui Xu General Manager am 20. Mai 2019
Thank you for staying with us at the Millennium hotel Knightsbridge. We appreciate your feedback. Kind regards, Hui Xu, General Manager.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2019
Antwort von Hui Xu, General Manager am 1. Apr. 2019
Thank you for staying with us at the Millennium Hotel Knightsbridge. We appreciate your feedback. Kind regards, Hui Xu, General Manager.

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 3 Nächten im März 2019
Antwort von Hui Xu, General Manager am 1. Apr. 2019
Thank you for staying with us at the Millennium Hotel Knightsbridge. We appreciate your feedback. Kind regards, Hui Xu, General Manager.

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 3 Nächten im März 2019
Antwort von Hui Xu, General Manager am 1. Apr. 2019
Thank you for staying with us at the Millennium Hotel Knightsbridge. We appreciate your feedback. Kind regards, Hui Xu, General Manager.

10/10 – Hervorragend

Christoph

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top
Aufenthalt von 1 Nacht im September 2018
Antwort von Hui Xu General Manager am 23. Okt. 2018
Dear Christoph Thank you for your 5 star rating on your stay with us. we a delighted to see that you enjoyed your stay. We look forward to seeing you again in the future. Kind regards Hui Xu General Manager

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 2 Nächten im September 2018
Antwort von Hui Xu General Manager am 23. Okt. 2018
Dear valued Guest Thank you for your 4 star rating on your stay with us. We hope to see you again in the future. Kind regards Hui Xu General Manager

8/10 – Gut

Ramona, Lübeck

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Schönes Hotel mit nettem service
Ich hatte ein zimmer in der 14. Etage, super Ausblick auf die Stadt. Nur das Badezimmer war etwas sehr klein und renovierungsbedürftig..z.B. gerissenes Waschbecken, kaputte Fliesen und sehr verkalkte Armaturen. Sehr gemütliches Bett.Check in&out super . Sehr höfliches Personal. Ich würde wiederkommen
Antwort von JB Noel am 27. Apr. 2017
Dear Romana, thank you for choosing to stay at the Millennium London Knightsbridge whilst visiting London and I am delighted that your room offered the amazing views of the City. Your feedback has been noted regarding renovation of the bathroom and we are introducing a proactive approach to maintaining our rooms/bathrooms. I am delighted overall you found the room comfortable,the team very courteous and that you will return. We all very much look forward to welcoming you back again. Kind regards, Jean-Baptiste Noel, General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wir haben das Hotel für unsere Flitterwochen ausgesucht und waren begeistert. Hatten ein tolles Zimmer mit schöner Aussicht. Der Service hatte das Zimmer für uns geschmückt und hat uns noch ein Gruß aus der Küche hochgeschickt. Wir werden sicher nochmal herkommen.
Antwort von Jean-Baptiste Noel am 16. Jan. 2017
Thank you for making the Millennium London Knightsbridge your hotel of choice to celebrate your honeymoon. It is our pleasure that we were able to share in this occasion with you and to make it a memorable stay with us. We very much look forward to welcoming you back again. Kind regards, Jean-Baptiste Noel, General Manager

10/10 – Hervorragend

Christian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

KINJI

Geschäftlich gereist
Gut: Ausstattung
Very close to Hyde Prak. Great location. Good service and very reasonable price.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Melinda Szaniszlone am 27. Mai 2024
Dear Kinji,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

8/10 – Gut

Marta, Sanford

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The property grew on me during our stay. The staff in the breakfast room and Bistro Babette within the hotel were very attentive and made us feel most welcome. However, while checking in I was pressurized into doing a review of the hotel by the reception desk because they provided early check-in for free. It was to the extent where my phone was taken from me, I was logged into the hotel wifi, and my Google review was written for me and 5 stars awarded. I asked the on desk manager if it was company policy to make customers do this prior to experiencing the hotel and I was told it was because they waived the £40 early check-in fee. I was told that I was just reviewing the front desk, which as anyone who does a Google review knows they are reviewing the whole hotel and not just one department. This initially put me off the hotel and is why I only gave 4 stars for customer service. You should not make people complete a review when you're trying to check-in, are tired from traveling, its very unprofessional! The room has everything you need, but is a little tired looking, we struggled to close our curtains due to a faulty rail. The bathroom had high end Christian Lacroix bathroom products, which were very nice, but we couldn't get a room with a walk in shower for my mother that has mobility access limitations. From the conversation with the front desk I couldn't make out if they only had 1 room with a shower or not but we couldn't get a room with one.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Melinda Szaniszlone am 27. Mai 2024
Dear Marta,Thank you for staying at the Millennium Hotel London Knightsbridge and for taking the time to share your experience.Having received such positive feedback recently regarding the Front Office team, it is always disappointing.In regards to early check in, our fee, it is 40 and depends from availability. Your comments regarding attention to room with walk-in shower depends from availability also. Unfortunately, another guest occupied the room. Our staff provide to check you in early at 11:30 without any fee asking to leave a review about receptionist customer service upon check in, to avoid the charge.We strive to provide outstanding and consistent service to all our guests and I apologise this was not the case on this occasion. Your comments regarding attention to curtain has been taken up with the Rooms Division Manager. I can assure you that this does not reflect our usual standards and again I would like to apologise for any inconvenience caused. I very much hope we will have the pleasure of your visiting us again.Kind regards,Melinda SzaniszloneReception Manager

10/10 – Hervorragend

Maria Luisa

Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
Unique location
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Melinda Szaniszlone am 10. Mai 2024
Dear Maria Luisa,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

6/10 – Okay

Thomas

Mit dem Partner gereist
The service was good, but the room was tiny and crowded with old beat up furniture. Not worth the price, ilwe won’t stay there again,
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Melinda Szaniszlone am 10. Mai 2024
Dear Thomas,Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation.Should we have the pleasure of you visiting us again, we look forward to welcoming you back and redeeming ourselves.Kind regards,Melinda SzaniszloneReception Manager

8/10 – Gut

Gim Hin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im April 2024
Antwort von Melinda Szaniszlone am 10. Mai 2024
Dear Gim Hin,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

4/10 – Schlecht

Mark, Oakton

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Tiny tiny room; old style straight-rod shower curtain clung to me every morning while showering; room heater didn’t work well - I was always cold; construction drilling in building; roads blocked outside; staff was just ok; I tried checking out a day early and they refused a credit; I can’t believe it’s a 4 star property.
Aufenthalt von 5 Nächten im April 2024
Antwort von Melinda Szaniszlone am 5. Mai 2024
Dear Mark,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each stay.We are sorry to hear that we were not able to provide you with an experience that matches with your expectation.We are currently undergoing modernisation work on our lifts, which can prove to be noisy at certain times during the day.These works will enable us to provide our guests with a better experience during their stay, I am however saddened to hear that you were inconvenienced & hope you will visit us again in the future.The team and I remain at your disposalI very much hope we will have the pleasure of your visiting us again.Kind regards,Melinda SzaniszloneReception Manager

10/10 – Hervorragend

Melvin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful Definitely stay again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Melinda Szaniszlone am 3. Mai 2024
Dear Melvin,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

4/10 – Schlecht

Mark

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Melinda Szaniszlone am 30. Apr. 2024
Dear Mark,Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation.Should we have the pleasure of you visiting us again, we look forward to welcoming you back and redeeming ourselves.Kind regards,Melinda SzaniszloneReception Manager

2/10 – Ungenügend

Megan

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Melinda Szaniszlone am 28. Apr. 2024
Dear Megan,Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation.Should we have the pleasure of you visiting us again, we look forward to welcoming you back and redeeming ourselves.Kind regards,Melinda SzaniszloneReception Manager

10/10 – Hervorragend

jay

Aufenthalt von 1 Nacht im April 2024
Antwort von Melinda Szaniszlone am 13. Mai 2024
Dear Jay,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

10/10 – Hervorragend

Bernadette

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Millenium Hotel London Knightsbridge took very good care of us during our recent stay. The staff was very accommodating of our needs. The location is conveniently next to high-end boutiques as well as Harrods and Harvey Nichols. Breakfast choices were excellent. We would definitely stay there again!
Aufenthalt von 1 Nacht im April 2024
Antwort von Melinda Szaniszlone am 25. Apr. 2024
Dear Bernadette,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

10/10 – Hervorragend

cantab

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast was the best hotel breakfast I've ever had, lots of options, top marks for that!!
Aufenthalt von 3 Nächten im April 2024
Antwort von Melinda Szaniszlone am 25. Apr. 2024
Dear Cantab,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

6/10 – Okay

Azumai

Aufenthalt von 2 Nächten im April 2024
Antwort von Melinda Szaniszlone am 3. Mai 2024
Dear Azumai,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

10/10 – Hervorragend

Ndubuisi

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The front desk staff were warming and receptive and my children enjoyed the buffet breakfast.
Aufenthalt von 2 Nächten im April 2024
Antwort von Melinda Szaniszlone am 9. Apr. 2024
Dear Ndubuisi,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

4/10 – Schlecht

Barbara

Mit einer Gruppe gereist
Verbesserungswürdig: Zustand der Unterkunft
Shabby - 80’s style electric- WiFi connection is hit and miss in the room. Room Conditions are really out dated and out moded Staff is very nice but they are limited in what they can do. They try but…during our stay the hotel was put into lockdown because of roving groups (hundreds of people) of “the travellers/tinkers”. Complete chaos. They took over the lobby and the police blocked all entry and exits(which was good) but not enough inside security Then at 1:25 am they broke the fire alarms for fun and we had to evacuate- poor info - staff overwhelmed- no police. We were finally allowed to return to our rooms and then the fun seekers pulled the alarms again and 3 am Many of them were hotel guests and it was sheer mayhem until 4:15 am Staff were kind but totally ineffective in managing and correcting and controlling the chaos.
Aufenthalt von 3 Nächten im März 2024
Antwort von Melinda Szaniszlone am 4. Apr. 2024
Dear Barbara,Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Unfortunately, the fire alarm is a health and safety mandatory equipment that is there to protect our guests and our employees. We are sorry that it was an inconvenience for you.I very much hope we will have the pleasure of your visiting us again.Kind regards,Melinda SzaniszloneReception Manager

4/10 – Schlecht

Andrew

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Perhaps I am naive, but for a hotel in Knightsbridge on Sloane Street, surrounded by shops like Chanel and all the others I was expecting something at least a little above average. The room was awful, outdated and stuck in the 1970’s. Botched repairs on really old fittings, a bathroom that was laughable really, with a toilet seat that was the wrong size and shape for the pan and a dirty plastic shower curtain. Come on, who still presents hotel rooms like this? Millennium apparently. My recommendation is give this one a miss.
Aufenthalt von 2 Nächten im März 2024
Antwort von Melinda Szaniszlone am 4. Apr. 2024
Dear Andrew,Thank you for taking the time to feedback your experience following your recent stay with us. Your comments regarding attention to cleaning has been taken up with the Rooms Division Manager.I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. I would like to apologise for any inconvenience caused. I very much hope we will have the pleasure of your visiting us again.Kind regards,Melinda SzaniszloneReception Manager

10/10 – Hervorragend

Norrie

Gut: Sauberkeit und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im März 2024
Antwort von Melinda Szaniszlone am 23. März 2024
Dear Norrie,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

10/10 – Hervorragend

Tristan

Aufenthalt von 1 Nacht im März 2024
Antwort von Melinda Szaniszlone am 10. Apr. 2024
Dear Tristan,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

10/10 – Hervorragend

Pat, Montebello

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Loved the location.Staff was wonderful and the bellman was wonderful.Loved that you can walk to all the fantastic things in the area. Definitely will be back.
Aufenthalt von 2 Nächten im März 2024
Antwort von Melinda Szaniszlone am 17. März 2024
Dear Pat,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

4/10 – Schlecht

Maureen

Mit der Familie gereist
Poor communication . Health n Safety issue with bedroom tea n coffee facility . Bistro bar food served barely warm and only reheated when complained . Requested order for taxi refused . Extremely disappointed
Aufenthalt von 2 Nächten im März 2024
Antwort von Melinda Szaniszlone am 23. März 2024
Dear Maureen,Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation.Should we have the pleasure of you visiting us again, we look forward to welcoming you back and redeeming ourselves.Kind regards,Melinda SzaniszloneReception Manager

8/10 – Gut

Masoomeh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and good service.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Melinda Szaniszlone am 7. März 2024
Dear Masoomeh,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

6/10 – Okay

Victoria

Geschäftlich gereist
Gut: Ausstattung
Only one lift working for the entire 14 floors of the hotel and that one wasn't working properly. people getting stuck in it, engineer in and out - very worrying. Room was OK but needed work - dirty sealant around the bath and generally a bit unloved.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Melinda Szaniszlone am 29. Feb. 2024
Dear Victoria,Thank you for your feedback concerning your recent stay at the Millennium Hotel London Knightsbridge.I am very disappointed to read that your experience did not meet your expectations about lift service and clean service.Once again, thank you for writing your review and please be rest assured your comments have been taken on board.It is our hope that you will give us the opportunity to better serve you on your next stay in London.Kind regards,Melinda SzaniszloneReception Manager

4/10 – Schlecht

Daniel

Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
The staff was very nice, and the area is quite convenient which would explain the price. Other than location and staff, the rooms I had were ok. My first room had to be changed since there was a leak and the carpet was wet and brown. I appreciated the changing of my room, but the room I got was worse (layout wise)which really didn’t make me happy. I’m not one who will complain during my stay, so that’s my fault for being quiet. I still had all the things I had in the other room, but the TV wasn’t working, and during the whole stay only 1 elevator was working (and god knows where the stairs are). Again, location and staff being nice was what made me not complain further than getting the room changed which they offered to me.
Aufenthalt von 8 Nächten im Februar 2024
Antwort von Melinda Szaniszlone am 29. Feb. 2024
Dear Daniel,Thank you for your feedback concerning your recent stay at the Millennium Hotel London Knightsbridge.I am very disappointed to read that your experience did not meet your expectations about cleaning and our service.Once again, thank you for writing your review Your comments regarding have already been discussed with the relevant department heads and will be both addressed and reviewed accordingly, as we are concerned with the satisfaction of all of our guests.It is our hope that you will give us the opportunity to better serve you on your next stay in London.Kind regards,Melinda SzaniszloneReception Manager

8/10 – Gut

julie

Gut: Sauberkeit und Personal & Service
Great location but could use a facelift now.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Melinda Szaniszlone am 29. Feb. 2024
Dear Julie,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

2/10 – Ungenügend

ARDA

Aufenthalt von 5 Nächten im Februar 2024
Antwort von Melinda Szaniszlone am 10. Apr. 2024
Dear Arda,Noise!Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation.Should we have the pleasure of you visiting us again, we look forward to welcoming you back and redeeming ourselves.Kind regards,Melinda SzaniszloneReception Manager

2/10 – Ungenügend

Shaun

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have never written a review before, and never intended to ever do one But this hotel is that bad it is laughable It is definitely one to tell the grandkids Stating that it is a four star hotel in Knightsbridge is beyond belief is that laughable it’s worth booking it just to experience it
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Melinda Szaniszlone am 19. Feb. 2024
Dear Anonymous,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

6/10 – Okay

Justin

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Not impressed
Very small room and bathroom. Old, tired, small renovations badly done, breakfast tasty if they have staff and food, often have to wait for them to refill. My feeling was very obviously trying to cut running costs. Room was not cleaned on one day and when asked was told i had to request in advance, strange. Welll positioned for picadilly line tube and harrods.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Melinda Szaniszlone am 15. Feb. 2024
Dear Justin,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.Your comments regarding attention to cleaning has been taken up with the Rooms Division Manager. I can assure you that this does not reflect our usual standards and again I would like to apologise for any inconvenience caused. I very much hope we will have the pleasure of your visiting us again.Kind regards,Melinda SzaniszloneReception Manager

10/10 – Hervorragend

natalia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente atención, habitaciones amplias y muy limpias. El personal del hotel super amable y calido.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Melinda Szaniszlone am 26. Jan. 2024
Dear Natalia,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

10/10 – Hervorragend

natalia

Gut: Ausstattung und Zustand der Unterkunft
Excellent service and very quiet and clean rooms. Amazing place close to the hide park. super friendly employees.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Melinda Szaniszlone am 25. Jan. 2024
Dear Natalia,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

4/10 – Schlecht

Gerd

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Melinda Szaniszlone am 25. Jan. 2024
Dear Gerd,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager.

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Melinda Szaniszlone am 26. Jan. 2024
Dear Anthony,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

10/10 – Hervorragend

Ellis

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Cyrielle am 17. Jan. 2024
Dear EllisThank you for taking the time to score us following your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your feedback.I was glad to read that you enjoyed your stay and I will do hope that we will be able to welcome you back one day soon!Yours sincerely,Cyrielle Liagre Raju Rooms Division Manager

10/10 – Hervorragend

Ajcharaporn

Gut: Personal & Service und Zustand der Unterkunft
Really Enjoyed my Stay, staffs was ready accommodating from late check in to late check out. Will return soon. Thx
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Cyrielle am 17. Jan. 2024
Dear Ajcharaporn Thank you for taking the time to score us following your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your feedback.I was glad to read that you enjoyed your stay and I will do hope that we will be able to welcome you back one day soon!Yours sincerely,Cyrielle Liagre Raju Rooms Division Manager

10/10 – Hervorragend

Marc

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Melinda Szaniszlone am 8. Jan. 2024
Dear Marc,Thank you for staying at the Millennium London Knightsbridge. I am pleased to receive your feedback and that whilst with us you found the location of the hotel suited your requirements and importantly comfortable. It is hoped that when next visiting London, you will consider staying with us again. Kind regards,Melinda SzaniszloneReception Manager