Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. Kind regards, Gokhan

Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. I was delighted to read how much you enjoyed your stay and it has given me great pleasure to share your kind comments with all of the team, as it is the staff at our hotel that truly make the difference and we are very lucky to have such a great team working for us. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. Kind regards, David

Dear Stacy,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our boutique hotel. It’s wonderful to know that you found our rooms spacious and beautifully decorated, and that you appreciated the high-quality yoga mats provided in each room. We’re also glad to hear that our location made it convenient for you to explore London.We appreciate your feedback regarding the staff availability. We strive to provide a personal and attentive service to all our guests, and we’re sorry if we fell short of your expectations in this regard. Please rest assured that we take your feedback seriously and will use it to review and improve our services.We’re pleased to hear that despite this, all the staff you interacted with were nice and that you would consider staying with us again. We look forward to welcoming you back in the future.Best Regards,Irene Perez Bosch-Guest Experience Manager

Dear Parisa, Thank you for choosing COMO The Halkin for your recent stay in London. We appreciate your feedback and are delighted to see you gave us the best rate. We believe that genuine hospitality is the cornerstone of a memorable hotel experience. Once again, thank you for choosing us and we look forward to welcoming you back soon. Warm regards, Irene Perez Bosch - Guest Experience Manager

Dear Gary,Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you enjoyed our prime location and found our staff to be super friendly and efficient. Our team, including the concierge and front desk, strives to provide excellent service, and it’s heartening to know we were successful in our endeavor.We’re glad that you found our breakfast outstanding and our rooms lovely. Your kind words are greatly appreciated and serve as a wonderful encouragement for our team.We have noted your feedback regarding the lighting system in the rooms. We apologize for any inconvenience caused and appreciate your understanding as we continuously strive to improve our guest experience.We look forward to welcoming you back to COMO The Halkin in the future.Best Regards, Irene Perez Bosch-Guest Experience Manager

Dear Hikari, We are delighted to see that you have left us a high score review after your recent stay at COMO The Halkin.Thank you very much and we hope to see you again soon.Kind regards,Irene Perez Bosch-Guest Experience Manager

Dear Funke,Thank you for taking the time to review the experience you had at COMO The Halkin.We hope we can welcome you soon.Kind regards Irene Perez Bosch - Guest Experience Manager

Dear John,Thank you for taking the time to write about your stay at COMO The Halkin.We really appreciate hearing feedback about the experience that we provide, and I am happy to read that you enjoyed your time at our intimate and discrete Hotel. We hope to see you at COMO The Halkin again soon! Kind regards, Irene Perez Bosch - Guest Experience Manager

Dear Debbie, We are extremely grateful for your excellent review. We are glad you could feel our passion for an efficient, warm and discreet hospitality. The whole team at COMO The Halkin is wishing you and you a Happy New Year!We look forward to welcoming you back in a near future. Warm festive greetings, Irene Perez Bosch - Guest Experience Manager

Dear Mr. Saddaf,Thank you for taking the time to leave a review and for leaving such a good score. We are really happy you left happy and we cannot wait to welcome you back at COMO The Halkin.Kind regards, Irene Perez Bosch(Guest Experience Manager)

Dear James, We are extremely grateful for your time and for leaving such a good score. The whole team at COMO The Halkin is looking forward to welcoming you back in a near future.Kind regards, Irene Perez Bosch - Guest Experience Manager

Dear Adriana, Thank you so much for taking the time to score your stay with us. We hope we can welcome you in the not too distant future!Kind regards, Irene Perez Bosch - Guest Experience Manager

Dear Thomas,Thank you for taking the time to leave a review about your stay at COMO The Halkin. We always appreciate hearing feedback about the experience that we provide, and we are really sorry that you did not had certain services during your stay. None the less, during the period of the restaurant renovation all of our dishes were available in the room service and bar area, so everybody could enjoy our delicious food.We do hope you can enjoy all of our services and areas in your next stay with us, as we hope to see you at COMO The Halkin again soon!Kind regards, Irene Perez Bosch-Guest Experience Manager

Dear Stephen,Thank you very much for taking the time to leave a review after your recent stay. I am delighted to read that you have enjoyed our hotel location and the space itself. As well I am glad to read that your interaction with our team members was friendly, helpful and courteous.I truly hope we will have the pleasure of welcoming you back in a near future. Best regards, Irene Perez Bosch -Guest Experience Manager.

Dear Michael Brady,Thank you for taking the time to rate your stay at COMO The HalkinWe hope to see you at COMO The Halkin again soon!Kind regards,Irene Perez Bosch- Guest Experience Manager

Dear Peter,Thank you for taking the time to write about your stay at COMO The Halkin.We always appreciate hearing feedback about the experience that we provide and I am very happy to read when our guests are commenting about our employees treatment as we proud ourselves at for a tailored service and human touches. We hope to see you at COMO The Halkin again soon!Kind regards,Irene Perez Bosch - Guest Experience Manager at COMO The Halkin

Dear Allison,Thank you for taking the time to write your thoughts about your stay at COMO The Halkin. We always appreciate hearing feedback about the experience that we provide.We hope to see you at COMO The Halkin again soon!Kind regards,Irene Perez Bosch -Guest Experience Manager at COMO The Halkin

Dear Anthony, What a pleasure to read such a good score. I am really delighted that you could enjoy our facilities and that you left with a good experience.Thank you for your feedback and for choosing our hotel .Please come back soon. Warm regards,Kind regards, Irene Perez Bosch-Guest Experience Manager

Dear Andrew,"Excellent" is such a beautiful adjective to read after your stay. We are really grateful for choosing us to stay while visiting London and for your encouraging review.We look forward to welcoming you in near future.Warm regards,

Dear Marc, Your review is music to our ears. The whole team will delighted to read such a positive review and to know we participated so positively in your London experience. Thank you for choosing us in the first place and we look forward to welcoming you back soon. Warm regards, Irene Perez Bosch - Guest Experience Manager

Dear Mark,What a wonderful review to read from a frequent traveller! Thank you very much. I am so glad to read that we have ticked many boxes from your expectations to be called "Best Boutique Hotel Ever".We are looking forward to welcoming you back in a not so long future.

Dear Dave,Thank you for taking the time to review your last stay at COMO The Halkin. I am delightful to see such a good scoring.We hope to see you at COMO The Halkin again soon!Kind regards, Irene Perez Bosch- Guest Experience Manager at COMO The Halkin

Dear Feras,I am delighted to read that you have enjoyed your experience while staying in COMO The Halkin . I hope to welcoming you back in a near future for more London adventures and I invite you next time to leave some space in your agenda to try our new "Shambhala afternoon tea", as I am sure you will like it too.Warm regards, Irene Perez Bosch-Guest Experience Manager

Dear Derek,Thank you for taking the time to complete the survey about your stay at COMO The Halkin.We always appreciate hearing feedback about the experience that we provide, and your comments have really make our day.We hope to see you at COMO The Halkin again soon!Kind regards, Irene Perez Bosch- Guest Experience Manager at COMO The Halkin

Dear Timothy, Thank you very much for choosing our hotel for your stay while visiting London and for taking the time to share your opinion.I am delighted to see that you enjoyed your stay with us.We hope to welcome you soon at COMO The Halkin London. Kind regards, Irene Perez Bosch- Guest Experience Manager

Dear Frederic,Thank you for taking the time to complete the survey about your stay at COMO The Halkin. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.Please next time you come, do not hesitate to contact me directly and I will make sure to give you a special rate and a free upgrade.We hope to see you at COMO The Halkin again soon!Kind regards,Irene Perez Bosch - Guest Experience Manager at COMO The Halkin

Dear Marianne, First of all thank you so much for taking the time to leave a review and thank you as well for your kind words. We put a lot effort and love to deliver a good service and I am very happy to see that you had a wonderful experience with us.I hope we can see you back at COMO The Halkin soon! Kind regards, Irene Perez Bosch - Guest Experience Manager

Dear Felipe, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an incredible stay.We hope to have the opportunity to welcome you back to our hotel in the future. Best regards, Irene Perez Bosch - Guest Experience Manager

Dear Mark, First of all thank you very much for taking your time to write your feedback, and secondly thank you for the nice words and high score. We really appreciate our guests reviews as we can always learn from them as well as to know if our we are going in the correct direction when doing any changes, which I can see they are as you mentioned you liked the soft uplifting that we have done in the Hotel.We cannot wait to welcome you back soon!Irene Perez Bosch-Guest Experience Manager

Dear Linda,We were delighted to welcome you to your home away from home at COMO The Halkin and thank you for taking the time to give us your feedback following your stay. I was delighted to read that you enjoyed your stay and I will certainly pass on your feedback to all of the front office team especially Lonny and Alex as there is no better praise than a “job well done”. In the meantime, thank you again for taking the time to stay with us and we look forward to welcoming you back to COMO The Halkin in the near future. With kind regards, Gokhan Vardar Front Office Manager

Dear Thomas, Thank you very much for such a good score and for taking the time in giving your feedback, it is very much appreciated.Kind regards, Irene Perez Bosch- Guest Experience Manager

Dear Mr Khaled,I am terribly sorry to read that you felt disappointed by your experience. I have checked your reservations and following your call a week prior to arrival announcing an early arrival, we decided to up-grade you for free in our popular COMO SUITES with balcony ( we only have 2 of those) with an early check-in for 10am.Our Head concierge has also used successfully his contacts with 2 extremely popular restaurants booking you required last minute.Upon check-in you were explained the 5% discretionary service charge applied on the NET room night and you told that you will decide to pay it at the end of your stay. When you asked for it to be removed upon check-out , it was done swiftly. This service charge is very common in 5* property in London.I am sorry you have found a spider in the room. You were staying in a room with a balcony and this little creature is not easy to spot and does not reflect on a bad housekeeping.Our bathrooms are the original ones from 31 years ago. Our guests are usually well impressed by the quality of the premium marble chosen and the classic elegant feeling. I am truly sorry you were not charmed by it. Once again, I am sorry if we have not meant your expectations.Kind regards,

Dear Alexander, Thank you very much for choosing our hotel for your stay in London and for taking the time to give us your feedback. I am delighted to see that you have had a peaceful and quiet stay at COMO The Halkin and the staff took good care of you. We look forward to welcoming you back in a near future. Irene Perez Bosch - Guest Experience Manager

Dear Mr. Mike,We kindly appreciate you comments and the time to provide your feedback, we do apologize for the inconvenience with the AC during your stay and we will work on that. We hope to see you once again at the COMO The Halkin.Kindest regards,

Dear Michael,Delighted to see that we have delivered an excellent experience during your visit at COMO The Halkin.Thank you for choosing us for your stay in London. We look forward welcoming you back in the future.Kind regards,

Good morning, Thank you very much for choosing our hotel for your stay in London and for your excellent scoring. We were delighted to welcome you to your home away from home at COMO The Halkin. I am glad to read that you enjoyed your stay and I will certainly pass on your feedback to all of the team, as there is no better praise than a “job well done”, and guest leaving happy. We look forward to welcoming you back in the near future. With kind regards, Irene Perez Bosch- Guest Experience Manager

Dear Ms. Julia,Thank you for taking the time to give us your feedback.We were delighted to have you at COMO The Halkin during your stay in London.We hope to welcome you back once again!

Dear Julie.Thank you for taking the time to write a review of your time at COMO The Halkin. We are delighted to hear that you enjoyed your stay with us. It's also so great that you found our staff helpful and you liked the facilities. We hope to welcome you back again soon. Best Wishes

Dear Ozma. Thank for taking the time to review your stay with us, we really appreciate your positive feedback.I am glad to hear that you enjoyed your stay with us and hope we can welcome you in the not too distant future.Kindest regards.

Dear Richard,I am terribly sorry to read that your experience at the newly re-opened COMO the Halkin has not been smooth and led to a disappointment. The A/C situation caught us by surprise too and we have had to source intervention from an A/C specialist. You have raised fair points that I have addressed with the team. Thanks to your feedback, we have already strengthened procedures such as asking if guests prefer the iron board to be left in the room or removed after usage, the same with the unconsumed fruits.Please accept my sincere apologies for the shortfall.Kind regards,

We were delighted to welcome you to your home away from home at COMO The Halkin and thank you for taking the time to give me your feedback following your stay. I was delighted to read that you enjoyed your stay and I will certainly pass on your feedback to all of the team, as there is no better praise than a “job well done”. In the meantime, thank you again for taking the time to stay with us and we look forward to welcoming you back to COMO The Halkin in the near future. With kind regards, Gokhan Vardar Front Office Manager

Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. Kind regards, Gokhan