Dear Sabrina, Thank you so much for your lovely words about our establishment. We are so happy to hear that your stay at the Mornington Hyde Park Hotel was immensely enjoyed by yourself. On behalf of all the staff, we thank you for your kind words, and we do hope to one day welcome you back again! Kind regards,Beatriz Reception

Dear Alexander, I am sorry to hear that your stay at the Mornington Hyde Park Hotel was not up to your standards. We value our guest feedback immensely as we are continuously striving to improve the quality of the services that we provide to our guests. Thank you for clarifying these issues for us to be able to identify them for future. I do apologise that you weren't given your VIP access benefits. We try our best to accommodate the best types of rooms that we possibly can to our guests. We are so sorry for the inconvenience caused to you during your stay. This does not represent our establishment and we would love to rectify the first impression we have placed upon you. We hope that you decide to give us a chance one day. If there is anything else that I can do for you, please do not hesitate to let me know. I am here to help you as best as I can. Kind regards,Beatriz Reception

Dear Patrick,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Wajdy Moussa I Front Office Supervisor

Dear Marianne,Thank you for completing the survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We are happy that we exceed your expectation. Best Regards, Front Office

Dear Katja, I am sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention .Thank you for bringing this to our attention. We're sorry you had a bad experience. We'll strive to do better.

Dear Andrea,Thank you for taking time to review your recent stay with us. We really appreciate your feedback!

Thank you for taking time to review your recent stay with us. We really appreciate your feedback!

Thank you for taking time to review your recent stay with us. We really appreciate your feedback!

I'm sorry to hear that you had a bad experience. We always strive to improve our products and services, so we'll consider your customer feedback.”Thank you for bringing this to our attention. We're sorry for the inconvenience, and we'll do everything we can to fix the issue.

Dear Harald,Thank you for taking time to review your recent stay with us. We really appreciate your feedback!

Dear Harald,Thank you for taking time to review your recent stay with us. We really appreciate your feedback!

Thank you for taking time to review your recent stay with us.We really appreciate your feedback!

Dear Kim,We are so happy to hear that during your stay the Mornington Hyde Park Hotel exceeded your expectations. Your feedback is of the upmost importance to us and this ensures that we can continue to provide our guests, and hopefully yourself in the future, with an exceptional service. Our number 1 priority is that this gets done, and we are so happy to hear that this was achieved during your stay. On behalf of all the staff at the Mornington Hyde Park Hotel, I want to thank you for your kind words. We are so happy to know that you had a delightful experience with our staff. We are all dedicated in helping our guests with whatever they may need to make their experience even better, and we are glad we made yours even better! We would love to welcome you back to our hotel again, it would be of great pleasure to us. We are waiting excitingly to welcome you back! Kind regards, Beatriz Reception

Dear Guest,I am really sorry to hear that our Hotel did not meet your expectations. We really appreciate you sharing your experience with us so we can improve moving forward.Kind regards,

Dear Ennas, We are so happy to hear that during your stay the Mornington Hyde Park Hotel exceeded your expectations. Your feedback is of the upmost importance to us and this ensures that we can continue to provide our guests, and hopefully yourself in the future, with an exceptional service. Our number 1 priority is that this gets done, and we are so happy to hear that this was achieved during your stay. On behalf of all the staff at the Mornington Hyde Park Hotel, I want to thank you for your kind words. We are so happy to know that you had a delightful experience with our staff. We are all dedicated in helping our guests with whatever they may need to make their experience even better, and we are glad we made yours even better! We would love to welcome you back to our hotel again, it would be of great pleasure to us. We are waiting excitingly to welcome you back! Kind regards, Beatriz Reception

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards, Mika

Dear Guest,We are sorry to hear that you had a bad experience with us.please contact us directly so we can make this right as best we can.

Dear Francesco, Thank you for taking a bit of time to leave a review. We are sorry to hear that our hotel didn't meet your expectation. Please receive my sincere apologies, and if you will give as a chance we would like to make your next stay enjoyable. Kind regards,

Dear Guest , I am really sorry to hear that you had an unpleasant stay with us. We encourage all our guest to deliver their needs at the reception . Here we are 24 hours open and always happy to help. Kind regards,

Dear Alexandra, Thank you kindly for taking the time to leave a review. We are glad to read that you had a pleasant stay with us. We would like to apologise that the room did not fully met your expectations and I can assure that this will be passed on to the correct department and rectified. We are looking forward in welcoming you to our hotel once more. Kind regards, Silvija

Dear Guest, Thank you kindly for taking the time to leave a review and we will be looking forward in welcoming you to our hotel once again. Kindest regards, Silvija

Dear Guest, Greetings from Best Western Mornington hotel. I regret to read that your stay was not up to your standards and kept you from enjoying your experience with us. Please feel free to reply to me so we may furhter discuss the matter. (Daniel@mornington.co.uk) Kind Regards

Dear Guest, Thank you kindly for taking the time to leave a review. We will be looking forward in welcoming you to our hotel once again. Kind regards, Silvija

Dear guest, thank you for taking time to leave us a review. We are sorry your stay did not fulfill your expectations completely. We will pass all the information to the correct department, and we hope you can give us another chance in future to present you a much better stay with us. Kindly, Eduardo - Front desk.

Dear Leon, Thank you kindly for taking the time to leave us a review. We are glad to see that you enjoyed your stay with us. Thank you for your kind words about us. We hope to host you again soon and give you even a better stay next time. Kind regards

Dear guest, Thank you kindly for taking the time to leave us a review. We are very thankful for your kind words about us, the staffm and our service. We hope to keep improving and give a better experience next time. Kind regards

Dear Guest, Thank you for taking your time to leave us a review. We always look forward to improve our service. We are sorry you were disappointed about your room. However, the allocation of the room is due to availalbility, we do not make preferences. Most probably, the guests who checked-in later on had a different room category. We hope to host you once again in the futurte to make your stay more comfortable. I hope this e-amil finds you well. Kind regards,

Dear guest, Thank you kindly for taking the time to leave us a review. We're happy to see that you had a good stay with us, however we'll try to improve in the future. Kind regards

Dear Guest, Thank you for taking your time to review our property. We always look forward to improve our service. We are sorry if you were disappointed about the room size and the bathroom layout. I can read from your message that our team has given you a different room and Breakfast voucher to apologize about the inconveniences. We hope you would change your mind giving us a second chance to host you again to make your experience with us better than last time. Kind regards,

Dear Marco, Thank you for staying with us! We are glad that you had a good stay with us, as I can see from the very high score given. Thank you kindly for taking some time to leave us this feedback. We wish you a lovely day. Kind regards, Francesca - front desk

Dear guest, Thank you for taking time to share your review with us. We are glad to read that you fully enjoyed staying in our hotel. Also, it's great to see you highlighting how amazing was the service provided by the team and also that you were able to make the most of it thanks to our idyllic location. We are definitely looking forward to welcoming you back. Warm regards from London. Edouard - Front Office Manager

Dear Armin, Thank you kindly for taking the time to leave us a review. We're more than happy to see that you enjoy your stay with us. We're very thankful for your kind words about us the staff. We hope to host you again soon. Kind regards

Dear guest, Thank you kindly for taking the time to leave us a review. We're more than glad to see that you enjoy your stay with us. Thank you for your kind words about the staff, we're glad to see that we did a good job. We hope to host you again soon. Kind regards

Dear Jeffrey,Thank you for completing this review about your recent stay with Best Western Mornington Hyde Park Hotel.We appreciate your feedback and would like to say thank you for all warm words about our team. We do apologise for the all issues that had happened to you during your most last stay with us. We keep doing our best to make your future stays much better. If there is anything I might help you with, please do not hesitate to let us know.Kind regardsSofiaReception

Querida Sonia,Nos gustaría agradecerle por sus amables palabras con respecto a nuestro desayuno. En nombre de todo el personal del Mornington Hyde Park Hotel, agradecemos mucho sus amables palabras. Sin embargo, entendemos que las cosas no siempre salen según lo planeado, por lo que lamentamos los inconvenientes que el WIFI pueda haberte causado. Si hay algo que podamos hacer para solucionar estos problemas, no dude en hacérnoslo saber.Atentamente,BeatrizRecepción.

Dear James, Thank you for your kind words about our establishment. We are happy to know that on the overall, you enjoyed your stay at our establishment immensely. We understand that things may not always go according to plan and so we would like to apologise for any inconveniences that the issues you have stated above may have caused you. We are so thankful for your patience. It was our pleasure to welcome you, and we hope to do so again in the near future.Kind regards, BeatrizReception

Dear Scarlett, Thank you for sharing your experience, we would like to thank you for your kind words and recommendations. It's always a pleasure! we hope to welcome you back soon. If you have any more feedback or need assistance with anything else, feel free to contact us directly. Best regards. Qudus Front Office Receptionist.

Dear John, Thank you very much for leaving your feedback in-regards to your stay at the Mornington Hyde Park Hotel. We are delighted to see that you thoroughly enjoyed your time with us. We make it our number one aim to make sure that our guests are in total comfort when they spend their time in our wonderful home. We are deeply sorry for the issues you had faced with the shower, this has come as a huge surprise to us all and we would love to make up for this unfortunate experience the next time you decide to stay with us, we hope to see you again soon.Kind Regards,MagedFront Office Supervisor

Dear Michelle, Thank you for your review! We are always looking for things to improve on, and reviews such as the one you have provided us with are of immense use to us. We understand that things may not always go according to plan, however, we thank you for your patience. It was our pleasure to welcome you to our establishment and we hope to do so in the nearer future.Kind regards,Beatriz Reception

Dear Kjell,Thank you for sharing your experience! We appreciate your feedback and are delighted that our staff made you feel welcomed during your stay. Their warmth is indeed an essential part of our hospitality. However, we apologize for the inconveniences you encountered. We regret that the room did not meet your expectations in terms of cleanliness. Rest assured, we take this seriously and will address it promptly. We also apologize for the low water pressure in the shower. We’ll investigate and rectify this issue to ensure a more comfortable experience for our guests. Additionally, we understand that the room being too hot affected your comfort. We’ll review our climate control systems to prevent such discomfort in the future. While not all rooms offer breathtaking views, we apologize if the view from your room fell short of your expectations. Your feedback helps us improve, and we hope to welcome you back soon for a more enjoyable stay. Best regards,Abz Front Office Supervisor

Dear Antonietta, Thank you so much for leaving feedback regarding your stay at the Mornington Hyde Park Hotel. We are happy to see that you enjoyed your stay with us immensely. We strive to always ensure that our guests feel comfortable when they spend their time away from home. If there is anything that we can do for you, do not hesitate to get into contact with us.Kind regards,Beatriz Reception

Dear Lisa, Thank you so much for your kind words. We are so grateful for your patience. It was an honour for us to welcome you to our establishment and we would love to have the opportunity to do so again in the near future.Kind regards,Beatriz Reception

Dear Sergei,Thank you for reservation at Best Western Mornington Hyde Park Hotel.We are happy to receive your feedback about your recent stay with us. Your satisfaction is very important for us and we hope you will choose us again in the future.Kind regards,ReceptionMornington Hyde Park Hotel

Dear Ricardo, Thank you for your kind words about our establishment. We are happy to know that on the overall, you enjoyed your stay at our establishment immensely. It was a pleasure to welcome you, and we would love to have an opportunity to do so again. Kind regards,Beatriz Reception

Dear Wilfird, Thank you for your kind words about our establishment. We are so happy to see that you enjoyed your stay with us immensely. Our housekeeping staff are dedicated in ensuring that they provide the cleanest services possible. It was a pleasure to welcome you to our establishment and we would love to do so again!Kind regards,Beatriz Reception

Dear Yanuko, We are so happy to see that you enjoyed your stay at the Mornington Hyde Park Hotel. We would like to apologise for any inconveniences caused to you as a result of the noise. If there is anything that we can do to remedy this, do not hesitate to get into contact with us.Kind regards,Beatriz Reception