2/10 – Ungenügend
Ernest D.
17. Juli 2022
Verbesserungswürdig: Sauberkeit
A nightmare 😫
This is the worse experienced ever, and I guess this is my final use of vrbo.com.
Check in to the most unhygienic room. I went on vacation but ended up the cleaner. Oh yes, the cleaner. The first night was a hell for my family 👪 and I wish I had taken 😒 them to sleep in a hotel 🏨 or better still sleep in outside on a floor or in the sand. The first night was used for cleaning the house and washing bedsheets and duvets. Previous customer has panties, pad, stained specimen all over bed, yes all over the house. Had to shop around for washing detergents to wash all the stuff myself, that cost me extra without a refund for washing what the renters was supposed to do.Out of the tiredness the second day, family did not move costing me all the tickets of the numerous places I had tickets already. True is, the place should never be used again. The excuse from the care taker was not worth any sense but as a family I kept calm just to keep my family too calm. After the worse, the care taken said she was going to refund part to me since I did the cleaning with my family, insult 😑 at the highest level.
Vrbo should sit-up. This is the second time I have used your services, first in PA and Second in MD. I am done and hope no one experience or booked the place again. I have videos, pictures of all the mess the house was taken. And I have no other option take action from charging 😒 unnecessary amount and putting my family in a junkyard.
Ernest D.
Aufenthalt von 5 Nächten im Juli 2022