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„Residence le Pastel Jeanne d’Arc – Toulouse Very disappointing stay 👎 The only positive thing about this place is the convenient location. Unfortunately, everything else was far below expectations. The room was very small, old, and had an unpleasant smell. The overall atmosphere felt uncomfortable and even a bit creepy, which made it hard to relax. We originally booked and paid for two nights, but after the first night, we decided to leave early because we simply didn’t feel comfortable ...

„Quick response and great location. Laundry was good to have with the baby“

„Séjour en amoureux au calme bonne présentation à l arrivée, des boissons a disposition dans le réfrigérateur. Café thé eau gratuit .bonne literie.“

„We’ve used Hotels.com for years and have always had good experiences — until now. This particular booking was deeply disappointing. The apartment was nothing like the listing described, and certainly not worthy of the 5-star rating shown on the site. It was damp, smelled musty, and there were visible signs of moisture damage — possibly even mold. We tried to contact both the property and Hotels.com during the stay. The property never responded, and despite our detailed complaint, Hotels.com ...

„Excellent location and checking in was easy. There is a small lift for taking up luggage.“

„Appartement très bien décorée et agréable, joliment arboré à l’extérieur et avec une piscine. La literie est confortable et tout est très propre. Café à disposition. Je recommande !“

„The Villas at Victor Hugo was a lovely place. Very convenient for our days in Avignon. The Expedia listing for the apartments is incorrect in that it lists washer and dryer for the apartments - but it seems that there is only one or two apartments that have that amenity. This was a big negative but not a reflection of the host as they have repeatedly tried to get Expedia to correct the error.“