Sauna, Dampfbad, Türkisches Bad/Hamam, Körperbehandlungen, Hydrotherapie

Bewertungen von Oleo Cancun Playa All Inclusive Resort

4 out of 5

Bewertungen

8,2

Sehr gut

610 von insgesamt 1257 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
307 von insgesamt 1257 Gästebewertungen haben eine Bewertung von 8 - Gut" "
168 von insgesamt 1257 Gästebewertungen haben eine Bewertung von 6 - Okay" "
88 von insgesamt 1257 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
84 von insgesamt 1257 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,8/10

Personal & Service

8,0/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Flavio

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Schöner Strand, leckeres Essen. Zimmer war jedoch sehr laut, man hört die Zentralklimatisierung sehr.
Aufenthalt von 4 Nächten im April 2024
Antwort von Besucherservice am 16. Mai 2024
Lieber FlavioVielen Dank, dass Sie bei uns geblieben sind und sich die Zeit genommen haben, Ihren Kommentar zu schreiben.Jede einzelne unserer Bewertungen ist uns sehr wichtig. Gestatten Sie mir, Ihnen mitzuteilen, dass Ihre Beobachtungen konstruktiv sind und uns motivieren, in diesen Bereichen zu arbeiten, da unsere Priorität immer Ihre Zufriedenheit und Ihr Wohlbefinden sein wird.Die gesamte ÓLEO-Familie freut sich, Sie wieder bei uns begrüßen zu dürfen.Unsere besten Wünsche an Sie,Besucherservice

8/10 – Gut

Samir

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Insgesamt okay
Optisch ein schönes Hotel. Freundliche Mitarbeiter, die Zimmer sind auch gut ausgestattet. Das Essen selbst war nicht Sooo überragend, dafür nur 3/5 Sternen. Das Abendprogramm ist sehr enttäuschend.
Aufenthalt von 3 Nächten im Januar 2022
Antwort von Gues Service am 23. Jan. 2022
Dear Samir, Thank you very much for staying with us and taking the time to write your comment. Rest assured that your feedback is very important to us and will be channeled to the corresponding departments to work on the details mentioned, the Óleo family wishes you a healthy return home and hopes to have you back, Best Regards

6/10 – Okay

Jannick

Gut: Sauberkeit
Durchschnitt
Das Hotel war klarer Durchschnitt, eher schlechtes Essen und Service. Die Hotelanlage selber war aber ganz ok und sauber.
Aufenthalt von 1 Nacht im November 2021
Antwort von Gäste-Service am 7. Dez. 2021
Lieber Jannick, Vielen Dank für Ihren Aufenthalt bei uns, wir hätten uns gerne persönlich um Ihre Unzufriedenheit mit dem Essen gekümmert, unsere Köche stehen Ihnen jederzeit für besondere Verpflegungsleistungen zur Verfügung und somit würden Sie sich freuen. Die ganze Familie Óleo wünscht Ihnen schöne Feiertage. Mit freundlichen Grüßen,

10/10 – Hervorragend

Tanja

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Toller Abschluss nach Rundreise
Insgesamt hatten wir einen schönen Abschluss in Cancun, dass essen war lecker und abwechslungsreich, die Mitarbeiter im Service waren stets sehr freundlich und hilfsbereit. Der Service am Strand war einfach Super. Ich würde jederzeit wieder im Oleo Urlaub machen.
Aufenthalt von 8 Nächten im November 2021
Antwort von Guest Service am 19. Nov. 2021
lieb Tanja Vielen Dank für Ihren Besuch, vertrauen Sie und nehmen Sie sich die Zeit, Ihre Erfahrungen zu schreiben, die Familie Oil vermisst Sie jetzt schon und wir freuen uns, Sie wiederzusehen. Unsere besten Wünsche an dich

2/10 – Ungenügend

mona

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They charged extra for additional guest
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Hector, Hazle township

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really like this resort nice people is close to everything, food is good(Delicious), I have to say that 2 people in the bar were the best of the best Dago and gerry But Dago wao what a nice and humble guy, there was also another young lady on the coffe restaurant omg she was so nice everything in general was good on my last day on the pool bar and the small restaurant by the pool there was two guys names Pedro and Rubben so rude and with an attitude I don't like this two guys but everyone, eveyone was so nice the people on the lobby, the people who clean everybody!!!! Good option to visit this resort I'm going back!!
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Patrick, Calgary

Gut: Sauberkeit, Personal & Service und Ausstattung
My only complaint about this place was that it had two elevators and only one was working and the one that was working was super slow and can only fit four people at a time. Overall this place is okay to stay nothing special. I did find the staff very nice and friendly.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Guest Service am 27. Mai 2024
•Thank you for sharing your feedback through this mean. Your comments are truly valuable for usWe sincerely apologize if there were any shortcomings in our end and appreciate your constructive critics. Please be certain that we've taken your comments really seriously, and we will ensure that situations like these will not happen in the future.While we understand the way you felt about this situation, we do hope that our reply to your feedback restores some semblance of trust in us.Best regards,

4/10 – Schlecht

Shalonda

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
If you’re looking to just relax definitely recommend this place but if you want to be near everything and do something I do not recommend. The food options are ok not the best
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Service am 27. Mai 2024
Dear Shalonda.Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

10/10 – Hervorragend

heidy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Guest Service am 27. Mai 2024
Dear Heidy.Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

6/10 – Okay

Jasmine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was a good all inclusive stay. Not large. All the staff are nice. The food was average not special.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Guest Service am 27. Mai 2024
Dear Jasmine.Thank you very much for staying with us and taking the time to rate us.We are pleased to read that you enjoyed your stay with the quality of food and efficiency of the service of our artists.Your feedback is of great importance to us, as it allows us to continuously improve in order to create memorable moments for our guests and that you feel the hospitality of being with us every day.We will be more than happy to receive you soon.The ÓLEO family wishes you a safe return home.Sincerely,Guest Service

8/10 – Gut

Kathryn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice, smaller, quiet all inclusive. The specialty restaurants were good food! The buffet was fine, but could use a little more creativity. A lot of things were repeated. They would be better doing another specialty restaurant there at night and a buffet for breakfast and lunch. Though I liked we did not need reservations for the specialty restaurants. Beautiful water and nice pool! They need to improve their activities offerings because usually it is just a DJ at the pool during the day and a singer/musician in the lobby at night. Rooms were clean and just what you need. Nice for adults- probably not a top choice for families.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Service am 27. Mai 2024
Dear Kathryn.Thank you very much for staying with us and taking the time to rate us.We are pleased to read that you enjoyed your stay with the quality of food and efficiency of the service of our artists.Your feedback is of great importance to us, as it allows us to continuously improve in order to create memorable moments for our guests and that you feel the hospitality of being with us every day.We will be more than happy to receive you soon.The ÓLEO family wishes you a safe return home.Sincerely,Guest Service

10/10 – Hervorragend

Miguel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me encantó la vista a la playa que teníamos y el spa es precioso y relajante. Me gustó mucho lo atento que todos fueron con nosotros en nuestra estadía en el resort.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Guest Service am 27. Mai 2024
Estimado Miguel. Agradecemos su visita y su puntuación, estaremos encantados de recibirlos próximamente.Sinceramente,Servicio al huésped

8/10 – Gut

Dinh Gia, Stanton

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All of us have a relax, convenient and happy time together while staying in this resort.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Guest Service am 27. Mai 2024
Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

8/10 – Gut

Daniel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great beach, decent restaurants.
Aufenthalt von 7 Nächten im März 2024
Antwort von Guest Service am 27. Mai 2024
Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

8/10 – Gut

Daljit

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Service am 27. Mai 2024
Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

6/10 – Okay

Marta

Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Front desk are not Enthusiastic to help Guest. They make you feel like you’re asking for to much. The only person that was very pROFESSIONAL was Pedro the Waiter by the pool. He was Awesome great service. Front desk need Customer service training, very disappointed.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Service am 27. Mai 2024
•Thank you for sharing with us your experience at Óleo Cancún.Each of our reviews is very important to us. Let me let you know that your comments are constructive and motivate us to work on these areas, as our priority will always be your satisfaction and comfort.

8/10 – Gut

melissa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The beach view
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Service am 27. Mai 2024
Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

6/10 – Okay

Christina

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
The room has a great view of the ocean but it is relatively small. The buffet is small. The facility seems old. We enjoyed the Hakka Restaurant.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Service am 18. Mai 2024
Dear Christina, I appreciate your acknowledgment of our team members, and I also want to express gratitude for highlighting our restaurant "Hakka" It brings us great joy to pamper you with excellent service and delightful dishes.The entire ÓLEO family wishes you a safe journey back home and looks forward to having you with us again soon.Sincerely,Guest Services

10/10 – Hervorragend

Jack

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
First time ever in Cancun. Oleo and Cancun did not disappoint. All inclusive. Was amazing. The staff was amazing and so friendly. When we first got to the resort we were greeted at the front by Isac and who got us drinks and then set down with Martha who got us signed in she was absolutely the nicest lady. I will say we looked at a lot of resorts and done our research but for some reason I kept coming back to Oleo Resort. I'm so glad we did. If you are looking I highly recommend this place. Our room was perfect. Only thing I can say bad and its not actually bad is they only give you 2 towels and 2 wash clothes yes you can request more the next day but I just like to have enough where I don't have to be a bother . So book your stay with Oleo you won't regret it we sure didn’t.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Service am 18. Mai 2024
Dear Jack. We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely, Guest Service

8/10 – Gut

Brendan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was the second time that we stayed at the Oleo and it was super fun. The staff are kind and friendly and it feels very safe and secure. The food is subpar, but it's still fun to get dressed nice and have dinner. We enjoyed our time at the Oleo!
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Guest Service am 18. Mai 2024
Dear Brendan, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 – Hervorragend

Raizel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s a great place! Very quiet and relaxing. 10/10 would recommend
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Service am 16. Mai 2024
Dear Raizel, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

2/10 – Ungenügend

Aelyn, Labelle

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is not a VIP resort. They scam you and will take your money and charge you triple the price at hotel. Service was horrible sat outside for about 30 minutes while host saw me sitting did not come ask me if I needed anything or if I wanted water or food their response was that outside table is for guests with dogs. RIDICULOUS
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Service am 16. Mai 2024
Dear Aelyn, Thank you for contacting us, we are sorry for not having met your expectations, we made sure that you felt like VIP guests of Expedia, we are sorry for not having met your special requests, it is important to remind you that the ALMAR restaurant is a specialty restaurant for dinner and a formal-casual dress code is required, you were invited to return once fulfilling your dress code since you were wearing a bathing suit and were wet, we worked hard to meet the needs and expectations of our guests but this time we fell short .The ÓLEO family wishes you a healthy return home,Kind regardsGuest service

10/10 – Hervorragend

Luis

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My 2nd time staying at the Oleo Cancun. A big thanks to Yerry, Raul, Enrique, Antonio, & Cesar for making this trip fantastic! Going to miss you guys!
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Guest Service am 16. Mai 2024
Dear Luis, Thank you very much for choosing to stay with us again and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

8/10 – Gut

Jenna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great all inclusive resort in Cancun.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Guest Service am 16. Mai 2024
Dear Jenna, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

10/10 – Hervorragend

India

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great experience
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Service am 16. Mai 2024
Dear India, We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely, Guest Service

10/10 – Hervorragend

Blesille

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The all inclusive thing is a plus plus for me😂
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Service am 9. Mai 2024
Dear Blesille, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

2/10 – Ungenügend

Angelina

Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Leszek

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing stay
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Service am 9. Mai 2024
Dear Leszek, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 – Hervorragend

Adrian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La vista Del Mar es espectacular, las instalaciones son cómodas, el hotel es pequeño pero comfortable. Agradecería tener un poco más de opciones en el horario de la cena en el restaurante buffet, mariscos estarían geniales. Algo sumamente resaltable es el Staff, todos, absolutamente todos muy amables de inicio afín. Te reciben con una sonrisa y una actitud que no se ve forzada y con esa misma sonrisa te despiden. Nos atendió Marcelino en el Restaurante Hakku en nuestra primera noche, y apesar de casi llegar al finalizar el horario de servicio su actitud siempre fue la mejor. Los Chicos del LobbyBar súper amables y con una actitud inmejorable. Si estás pensando pasar una vacaciones para relajarte en un hotel cómodo y péqueño, definitivamente Óleo es la opción! Muchas felicidades a todo el Staff!! Nos vemos pronto.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Servicio al huésped am 9. Mai 2024
Estimado Adrian, Agradecemos sinceramente su elección de hospedarse con nosotros y el tiempo dedicado a compartir su experiencia. Nos llena de alegría saber que disfrutó de la calidad de nuestros alimentos y la eficiencia del servicio de nuestros artistas.Su valiosa retroalimentación es fundamental para nosotros, ya que nos impulsa a mejorar constantemente y a crear momentos inolvidables para nuestros huéspedes, brindando una hospitalidad excepcional día tras día.Esperamos con entusiasmo darle la bienvenida nuevamente en un futuro cercano. La familia ÓLEO les desea un seguro y placentero regreso a casa.Atentamente,Servicio al Huésped

10/10 – Hervorragend

TARA

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent staff!!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Service am 9. Mai 2024
Dear Tara, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

10/10 – Hervorragend

Syandene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Service am 13. Mai 2024
Dear Syandene, Thank you for your kind rating, continue enjoying our handmade hospitality.We remain at your disposal.Guest service

10/10 – Hervorragend

Vanessa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great stay
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Service am 6. Mai 2024
Dear Vanessa, We sincerely appreciate you taking the time to rate our service! We are glad to know that you had a positive experience. We hope to have the pleasure of welcoming you again.SincerelyGuest service

10/10 – Hervorragend

Sirajuddin

Gut: Ausstattung
We were in Oleo Cincinnati for 7 days in April,2024, the resort was clean, food was good. We really enjoyed staying in the resort and I highly recommend this resort.
Aufenthalt von 6 Nächten im April 2024
Antwort von Guest Service am 6. Mai 2024
Dear Sirajuddin, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 – Hervorragend

Owen

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We came as a pretty big group of young couples and had an outstanding experience. The food was so good with many options from Japanese style sushi to Mediterranean. The staff especially was spectacular. They were all so kind and really added to our trip. One night we were even surprised with a custom desert. Gerry and Antonio made our bar visits very exciting with all the custom drinks and happy interactions. The rooms and resort as a whole were kept very clean. I am very impressed and would highly recommend.
Aufenthalt von 6 Nächten im April 2024
Antwort von Guest Service am 6. Mai 2024
Dear Owen. Thank you for choosing to stay with us. We are delighted to hear that you had an excellent rest during your time with us.I appreciate your acknowledgment of our team members, and I also want to express gratitude for highlighting our restaurants. It brings us great joy to pamper you with excellent service and delightful dishes.The entire ÓLEO family wishes you a safe journey back home and looks forward to having you with us again soon.Sincerely,Guest Services

10/10 – Hervorragend

Martha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Service am 6. Mai 2024
Dear Martha, We sincerely appreciate you taking the time to rate our service! We are glad to know that you had a positive experience. We hope to have the pleasure of welcoming you again.SincerelyGuest service

10/10 – Hervorragend

Silvana

Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Service am 27. Mai 2024
Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

8/10 – Gut

Shreena

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Service am 6. Mai 2024
Deat Shreena, We sincerely appreciate you taking the time to rate our service! We are glad to know that you had a positive experience. We hope to have the pleasure of welcoming you again.SincerelyGuest service

10/10 – Hervorragend

Khelan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My recent stay at Oleo Cancun Playa All Inclusive Resort was truly exceptional. With serene sea views offering a peaceful retreat, and the resort's convenient proximity to the bustling strip (just a 15-minute bus ride away), my experience was both relaxing and invigorating. The culinary offerings, though not extravagant, were satisfying, and the free-flowing drinks added to the enjoyment. However, what truly stood out was the staff's genuine warmth and hospitality, making me feel instantly at ease. The onsite assistance with coordinating activities like ATVing and ziplining added an exciting dimension to my stay, enhancing the overall experience. While there were minor imperfections, they were overshadowed by the abundance of positive experiences. Overall, my time at Oleo was unforgettable, and I eagerly anticipate returning for another delightful getaway.
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Service am 6. Mai 2024
Dear Khelan, We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely, Guest Service

8/10 – Gut

Christopher

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Smaller resort was nice but food & bar scene were just ok. Majority of our group had stomach issues from dining and the only night time bar was essentially a lobby.
Aufenthalt von 9 Nächten im April 2024
Antwort von Guest Service am 30. Apr. 2024
Dear Christopher, Thank you very much for staying with us and taking the time to write your comment.Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.The entire ÓLEO family will be more than happy to welcome you back.Our best wishes to you,Guest Service

10/10 – Hervorragend

Dipal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Service am 30. Apr. 2024
Dear Dipal,We appreciate your visit and your rating,We hope to see you in the near future,Kind regardsGuest service

10/10 – Hervorragend

Laura

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The personnel is very courteous and professional. Thank you.
Aufenthalt von 7 Nächten im April 2024
Antwort von Guest Service am 30. Apr. 2024
Dear Laura, We truly appreciate your choice to stay with us and taking the time to share your valuable feedback!Please be assured that your opinion is crucial to us, and we are already taking proactive steps. We have forwarded your suggestions to the relevant departments to actively address the mentioned details. The ÓLEO family not only wishes you a safe journey back home but also looks forward eagerly to the opportunity to provide you with an even more exceptional experience in the future.Our best wishes to you,Guest Services

8/10 – Gut

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Service am 27. Mai 2024
•Thank you for sharing with us your experience at Óleo Cancún.Each of our reviews is very important to us. Let me let you know that your comments are constructive and motivate us to work on these areas, as our priority will always be your satisfaction and comfort.

6/10 – Okay

Rebecca

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Not a lot going on, very quiet. Not a lot of places to walk, food selection is minimal. Do love that food and drinks are brought to you on the beach and in the pool area, that’s pretty nice!
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Service am 29. Apr. 2024
Dear Rebecca, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 – Hervorragend

Janelle

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was always helpful, extremely friendly and welcoming!
Aufenthalt von 4 Nächten im April 2024
Antwort von Guest Service am 27. Apr. 2024
Dear Janelle, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

8/10 – Gut

Steven

Aufenthalt von 4 Nächten im April 2024
Antwort von Guest Service am 27. Apr. 2024
Dear Steven, Thank you for your visit and your rating.The Óleo family wishes you a safe return home and hopes to have you again in the near future.Kind regardsGuest service

10/10 – Hervorragend

Daisy

Aufenthalt von 4 Nächten im April 2024
Antwort von Guest Service am 16. Mai 2024
Dear Daisy, Thank you for your kind rating, continue enjoying our handmade hospitality.We remain at your disposal.Guest service

10/10 – Hervorragend

Nelly

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were pleasantly surprised at the service and accommodations, better than expected. Property is small but cozy.
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Service am 25. Apr. 2024
Dear Nelly, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

6/10 – Okay

Joselyn

Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Service am 16. Mai 2024
Dear Joselyn, Thank you very much for staying with us and taking the time to write your comment.Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.The entire ÓLEO family will be more than happy to welcome you back.Our best wishes to you,Guest Service

6/10 – Okay

Zlatko

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Service am 25. Apr. 2024
Dear Zlatko, Thank you for staying with us and for your rating.We will be happy to have you in the near futureGuest service

10/10 – Hervorragend

Osaro Newton

Nice staff
Aufenthalt von 3 Nächten im April 2024