Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
39 von insgesamt 62 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
39
9 von insgesamt 62 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
9
6 von insgesamt 62 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
6
7 von insgesamt 62 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
7
1 von insgesamt 62 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
1
9,0/10
Sauberkeit
8,8/10
Personal & Service
8,6/10
Ausstattung
8,4/10
Zustand der Unterkunft
8,8/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Marc
Mit dem Partner gereist
10. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gute Unterkunft, sehr gute Lage, Innenstadt und Einkaufsmöglichkeiten fußläufig, sehr guter Service, sehr höfliches Personal, Auswahl beim Frühstück sehr gut. Definitiv zu empfehlen, würde ich wieder buchen.
Marc
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jorick am 10. Jan. 2024
Dear Marc,Thank you for rating our hotel. I'm really happy to read you have enjoyed every part in our hotel.
4/10 – Schlecht
Jonathan
Mit dem Partner gereist
13. Mai 2024
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Mid. Se service is horrible. Plus, the hotel offers you drinks if the house kippers don't go. They will give you a ticket which is worth two drinks but if you go get them the asian waiters from the bar will call you dirty and make fun of you for using the ticket and be rude if you don't order food. Also, you can’t wait for your food in the lobby if you order something through an app, they told us the lobby area is only for waiting for taxis and it closes at 12. Not a great experience overall the customer service sucks.
Jonathan
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Liz am 14. Mai 2024
Dear Jonathan,Thank you for taking the time to share your feedback with us.Frist of all our sincerest apologies for the inconvenience you experienced. We always strive to give the best service to our guests, and we are sorry that we did not meet your expectations. We will make sure we share the feedback with our staff to ensure it does not happen again.We hope to see you again soon to change your expectations.Best regards, LizDesk manager – Nh Amsterdam Leidseplein
10/10 – Hervorragend
Larry
Mit dem Partner gereist
11. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very comfortable all around with great beds. The tub lip is very high making it somewhat difficult to get in and out but the shower is very nice. Very conveniently located by the Leidseplein.
Larry
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Liz am 14. Mai 2024
Dear Larry,Thank you very much for your kind words. We are very happy to know that you had a great experience with us!We hope to welcome you soon.Best regards,LizFront Office
10/10 – Hervorragend
Sudesh
30. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sudesh
Aufenthalt von 2 Nächten im April 2024
Antwort von Mersini - Front Office Manager am 2. Mai 2024
Dear Sudesh,We are happy to see that you had a nice overall stay.We look forward to welcome you back in the near future!Kind regards,Mersini
10/10 – Hervorragend
Victoria Z
Mit der Familie gereist
22. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent room, extremely helpful staff, very high quality breakfast. We will definitely stay here again. If you choose to have a green stay (no room service/sheet and towel changes), you need to request replenishment of the coffee service in your room. But every day you have a green stay the hotel gives you a voucher for a free drink of your choice in the bar. A very nice feature.
Victoria Z
Aufenthalt von 5 Nächten im April 2024
Antwort von Aakriti am 24. Apr. 2024
Dear Victoria, Thank you for taking the time to write us a review and for choosing our hotel. Your feedback is really valuable to us and we are glad that you enjoyed your stay with us. We are looking forward to welcome you again in the near future.Warm regards,AakritiFront Office NH Amsterdam Leidseplein
10/10 – Hervorragend
Juan
18. Apr. 2024
Juan
Aufenthalt von 1 Nacht im April 2024
Antwort von Liz am 14. Mai 2024
Dear Juan,Thank you for sharing your experience from your recent stayWe are very happy to know that you enjoyed your stay with us. We'd love to welcome you back soon.Best regards,LizFront Office
8/10 – Gut
ANNA
Mit dem Partner gereist
11. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Happy with our stay, but would have liked to have had a set of drawers etc in the bedroom so as to be able to store smaller articles in and towel rails instead of 2 small door hooks to help dry the bath towels.
Would be very happy to stay at the hotel again.
ANNA
Aufenthalt von 3 Nächten im April 2024
Antwort von Maria - NH Amsterdam Leidseplein am 14. Apr. 2024
Dear Anna, we are very pleased that you enjoyed the stay at our hotel! thanks for sharing your review with us, we will pass this suggestion to the departments involved, thanks for letting us know, and looking forward to welcoming you once again in the near future.
10/10 – Hervorragend
Alysia Haidee
Mit dem Partner gereist
6. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location, very easy to get to everything! Liked the option to swap a room clean for a free drink too! Highly recommend!!
Alysia Haidee
Aufenthalt von 3 Nächten im April 2024
Antwort von Kimberley am 7. Apr. 2024
Dear Alysia, thank you so much for this beautiful review, we're happy that it met your expectations. We hope to welcome you again soon! Kind regards, Kimberley
10/10 – Hervorragend
Katie
Mit der Familie gereist
6. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel and room was lovely! The stair well is in desperate need of a revamp though…
Katie
Aufenthalt von 3 Nächten im März 2024
Antwort von Kimberley am 7. Apr. 2024
Dear Katie, thank you for taking the time to write this review. We're happy to read that you enjoyed your stay with us. I will pass your feedback about the stairs to the technical department, so they can check what can be done. We hope to welcome you again! Kind regards, Kimberley
10/10 – Hervorragend
Lynn
24. März 2024
Lynn
Aufenthalt von 2 Nächten im März 2024
Antwort von Maria - NH Amsterdam Leidseplein am 14. Apr. 2024
Dear Lynn, we are very pleased to read you enjoyed your overall stay with us! We are looking forward to welcoming you soon in the near future,Kind regards,
6/10 – Okay
Henk
Mit dem Partner gereist
23. Feb. 2024
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Wij verbleven 2 nachten in het hotel. De eerste nacht zaten we in kamer 119. Toen we binnen kwamen rook het vreemd. In de loop van de dag maar vooral de volgense ochtend stonk het zo erg dat ik moest kokhalsen van de rioollucht. Ik vermoed dat men op de hoogte was van deze lucht omdat er overal geurpotjes geplaatst waren. Het personeel (dat overigens heel vriendelijk was)lostte het probleem vlot op en we kregen voor de laatste nacht een andere kamer. Omdat men willens en wetens toch deze kamer verhuurde ben ik van mening dat dit heel slecht is en dat men beslist geen punten hiermee gescoord heeft.
Henk
Aufenthalt von 2 Nächten im Februar 2024
10/10 – Hervorragend
javier
21. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
javier
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Kimberley am 25. Feb. 2024
Dear Javier, thank you for your nice review! We appreciate it. We hope to see you again soon! Kind regards, Kimberley - Assistant Front Office Manager
8/10 – Gut
ZIH-HAN
13. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ZIH-HAN
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nicole am 13. Feb. 2024
Dear Zih-Han, Thank you very much for sharing your experiences with us. We are happy to see that you had a nice overall stay. We look forward to welcoming you again in the future! Kind regards,
8/10 – Gut
ZIH-HAN
Mit der Familie gereist
8. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Review
Reception is fine
Breakfast and the lady welcomes us was very nice, she even remembers my room number when I came the second day
The amenities are normal and I ordered extra tissue paper and face towers through the app but didn’t get it
Location is nice overall it is above the average but will choose another next time
ZIH-HAN
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nicole am 9. Feb. 2024
Dear Zih-Han, Thank you very much for sharing your experiences with us. We are happy to see that you had a nice overall stay. We apologize that you didn't get the toilet paper through the Stay app. We will check what happened so next time this will not happen. We look forward to welcoming you again in the future! Kind regards,
10/10 – Hervorragend
Verifizierter Reisender
4. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Täydellistä!
Paras hotellivalinta pitkään aikaan: siisti ja tilava huone, monipuolinen aamupala, loistava sijainti ja vieläpä erittäin hyvä palvelu! Huoneessa myös tilava kirjoituspöytä, mikä oli itselleni tärkeää.
Verifizierter Reisender
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Nicole am 9. Feb. 2024
Dear Guest, Thank you very much for sharing your experiences with us. We are happy to see that you had a nice overall stay. We look forward to welcoming you again in the future! Kind regards,
10/10 – Hervorragend
Annelies
4. Feb. 2024
Annelies
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Maria Front Office - NH Amsterdam Leidseplein am 24. März 2024
Dear Annelies,Thank you or your nice rating :) We are looking forward to welcoming you soon in the near future!Kind regards,Maria Front Office - NH Amsterdam Leidseplein
6/10 – Okay
Warren
Geschäftlich gereist
1. Feb. 2024
Gut: Sauberkeit
Warren
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nicole am 9. Feb. 2024
Dear Warren, Thank you very much for sharing your experiences with us. We apologize we couldn't meet your expectations. You can provide us more feedback about your stay so we will improve next time. We look forward to welcoming you again in the future! Kind regards,
10/10 – Hervorragend
Panagiotis, Fredericksburg
29. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Panagiotis
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nicole am 9. Feb. 2024
Dear Panagiotis, Thank you very much for sharing your experiences with us. We are happy to see that you had a nice overall stay. We look forward to welcoming you again in the future! Kind regards,
10/10 – Hervorragend
LUCIANO DINIZ
22. Jan. 2024
LUCIANO DINIZ
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Alina Front-Office NH Amsterdam Leidseplein am 29. Jan. 2024
Dear Luciano,Thank you for your feedback.
8/10 – Gut
Ruari
Mit dem Partner gereist
22. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ruari
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Mersini am 23. Jan. 2024
Dear Ruari,Thank you very much for sharing your experiences with us.We are happy to see that you had a nice overall stay. We look forward to welcoming you again in the future!Kind regards,
4/10 – Schlecht
Christophe
Geschäftlich gereist
17. Jan. 2024
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Christophe
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Boris | Reception NH Amsterdam Leidseplein am 8. Feb. 2024
Dear Christophe,Thank you very much for sharing your experiences with us. We are happy to see that you had a nice overall stay. We look forward to welcoming you again in the future!Kind regards,
10/10 – Hervorragend
Sheriesa Loren
10. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel staff were friendly and accommodating. The room I was in needed a couple of touch ups but the stay was great. I will definitely visit again. Kimberley at front desk was the absolute best.
Sheriesa Loren
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Jorick (Desk Manager) am 13. Jan. 2024
Dear Sheriesa,Thank you for leaving your feedback regarding your stay in NH Amsterdam Leidseplein. Very nice to read you have received really good service from Kimberley. I will make sure she'll receive your feedback and we're looking forward welcoming you again in the future.Regards,JorickDesk ManagerNH Amsterdam Leidseplein
10/10 – Hervorragend
Hector
10. Jan. 2024
Hector
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Jorick (Desk Manager) am 13. Jan. 2024
Thank you Hector for the nice rating :)
6/10 – Okay
Nicholas
15. Dez. 2023
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
We have stayed here maybe 12 times in 6 years but it’s coming to the point that the hotel and most of the hotels in Amsterdam are too expensive I’m ready to walk away.
Nicholas
Aufenthalt von 4 Nächten im November 2023
Antwort von Maria Front Office - NH Amsterdam Leidseplein am 16. Dez. 2023
Dear Nicholas, we are happy to read you are a frequent guest in our recently renovated hotel NH Amsterdam Leidseplein. We are sorry to read that is more expensive every time. Your feedback is extremely valuable for us, as we strive to improve with each and every stay, so we will definitely share your feedback with the departments involved. Kind regards and looking forward to welcoming you again!
10/10 – Hervorragend
Umut
7. Dez. 2023
Umut
Aufenthalt von 3 Nächten im November 2023
Antwort von Maria Front Office - NH Amsterdam Leidseplein am 10. Dez. 2023
Dear Umut, Thank you very much for your recent stay at NH Amsterdam Leidseplein and for sharing your feedback with us, we really appreciate you take your time for it. We are looking forward to welcoming you again! :) Kind regards,
10/10 – Hervorragend
Diego
5. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Diego
Aufenthalt von 3 Nächten im November 2023
Antwort von Maria, Front Office. am 6. Dez. 2023
Dear Diego, Thank you very much for your recent stay at NH Amsterdam Leidseplein and for sharing your feedback with us, we really appreciate you took your time for it. Looking forward to welcoming you again! :) Kind regards,
10/10 – Hervorragend
David
Mit der Familie gereist
4. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
David
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Maria am 5. Dez. 2023
Dear David, Thank you very much for your recent stay at NH Amsterdam Leidseplein and for sharing your feedback with us, we really appreciate you take your time for it.We are looking forward to welcoming you again! :) Kind regards,
10/10 – Hervorragend
Verifizierter Reisender
3. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cris in Amsterdam
Got to Amsterdam a few hours early and proceeded to the hotel. Tell the staff know that I was a bit early and for the 3pm check in. The attendant was very friendly and begun my checking process and let me know that is the room was ready I was going to get access to it ahead before 3pm. The room was ready and I was able to get some rest since I was jet lagged.
Over the next few days staff was very attentive and kind. They even send a few balloons on my birthday since I was still stay ing in the hotel. This was a nice touch.
I will definitely staying at NH in future trips a loved the customer service mode that they use.
Verifizierter Reisender
Aufenthalt von 5 Nächten im November 2023
Antwort von Maria am 5. Dez. 2023
Dear Cris, we are really happy to read that you enjoyed your stay in our hotel and that you find our staff attentive and kind. We much appreciate that you took the time to send us your review and we are looking forward to welcome you once again here at NH Amsterdam Leidseplein. Kind regards,
6/10 – Okay
alexander
2. Dez. 2023
alexander
Aufenthalt von 2 Nächten im November 2023
Antwort von Maria am 5. Dez. 2023
Dear David, Thank you very much for your recent stay at NH Amsterdam Leidseplein and for sharing your feedback with us, we really appreciate you take your time for it.We are looking forward to welcoming you again! :) Kind regards,
8/10 – Gut
Takanao
2. Dez. 2023
Takanao
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kimberley am 22. Dez. 2023
Dear Takanao, thank you for your review! We're thankful for the score and we hope to welcome you again soon!Kind regards, Kimberley - Assistant Front Office Manager
6/10 – Okay
Kathleen
29. Nov. 2023
Kathleen
Aufenthalt von 5 Nächten im November 2023
Antwort von Kimberley am 21. Dez. 2023
Dear Kathleen, thank you for reviewing your stay with us! As you did not comment on what could be better, we would like to ask you to contact us, in case you would like to share. Feedback really helps us in improving after each stay. We hope to see you again! Kind regards, Kimberley - Assistant Front Office Manager
10/10 – Hervorragend
Rachel
24. Nov. 2023
Rachel
Aufenthalt von 3 Nächten im November 2023
Antwort von Maria Front Office - NH Amsterdam Leidseplein am 16. Dez. 2023
Thank you for taking the time to rate us. We're happy to read that you enjoyed your stay with us, We thank you for your review and hope to be able to welcome you again soon! Kind regards,
10/10 – Hervorragend
Thomas
23. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thomas
Aufenthalt von 1 Nacht im November 2023
Antwort von Maria Front Office - NH Amsterdam Leidseplein am 16. Dez. 2023
Dear Thomas, thank you for taking the time to rate us. We're happy to read that you enjoyed your stay with us. We thank you for your kind review and hope to be able to welcome you again soon! Kind regards
4/10 – Schlecht
sarah
Mit dem Partner gereist, Mit einer Gruppe gereist
20. Nov. 2023
Gut: Sauberkeit
We had a complementry breakfast gifted as it was our anniversay but unfortunately it kind of went down hill from there...second dsy there was no hot water for showers! So we had to go off to our booked activities for that day feeling a bit unclean!
We booked breakfast for our check out morning and it was so cold . Beans cold. Tomatoes cold. Eggs cold. When ypur paing 40 euros for two people to wat breakfast ypu expect part of it to be warm and edible, such a shame as the firat breakfast was lovely which is why we booked fof check out morning to make things easier.
When we checked out, we wasnt asked how our stay was ...so i took it upon myself to let the lady at reception know, the the hotel was very noisy, you could hwar others shpwering and using the toilet in the room above us . Lota of loud bangs during the night which woke us startled. The recpetionist clearly couldnt care less, she was unhelpful and didnt want to converse more than she had to!
Overall i was completely underwhelmed with the hotel and am upset that we wernt even told about the hot water via a text or phonecall before jumping in to a freezing cold shower and being completely confused. To find out when we reported it reception had recieved many reports already!
sarah
Aufenthalt von 3 Nächten im November 2023
Antwort von Maria Front Office - NH Amsterdam Leidseplein am 20. Nov. 2023
Dear Sarah,Thank you very much for sharing your experiences with us. We are really sorry to hear about the inconveniences you experienced during breakfast, the cold water in the shower and also about your experience with the reception team not being helpful enough. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We discussed these points with the departments involved. In case there is anything we can do to enhance your future stay with us, please feel free to contact us directly. Kind regards,
4/10 – Schlecht
mehmet
20. Nov. 2023
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
oda temizdi fakat küçüktü. odaya su ve basit bir terlik koymamışlar. personel güler yüzlü ve yardımsever. kahvaltısı güzel.
mehmet
Aufenthalt von 2 Nächten im November 2023
Antwort von Maria Reception NH Amsterdam Leidseplein am 20. Nov. 2023
Dear Guest, Thank you very much for taking the time to write this review. We therefore hope to welcome you back to NH Amsterdam Leidseplein in the future. We are sorry about the fact the room did not meet your complete expectations. We are going to forward this information to the departments involved. Kind regards,
10/10 – Hervorragend
LARYSSA
6. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
LARYSSA
Aufenthalt von 3 Nächten im November 2023
Antwort von Mersini am 7. Nov. 2023
Dear Laryssa,Thank you very much for sharing your experiences with us.We are happy to see that you had a nice overall stay.We look forward to welcoming you again in the future!Kind regards,MersiniFront Office Manager
10/10 – Hervorragend
Chi-An
5. Nov. 2023
Chi-An
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Mersini am 7. Nov. 2023
Dear Chi-An,Thank you very much for sharing your experiences with us.We are happy to see that you had a nice overall stay.We look forward to welcoming you again in the future!Kind regards,MersiniFront Office Manager
10/10 – Hervorragend
Andrine
4. Nov. 2023
Andrine
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Mersini am 5. Nov. 2023
Dear Andrine,Thank you very much for sharing your experiences with us.We are happy to see that you had a nice overall stay. We look forward to welcoming you again in the future!Kind regards,MersiniFront Office Manager
10/10 – Hervorragend
Cliff
26. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All the staff were friendly and the property was clean. The hotel is situated on a main road, but we didn’t have a problem with any noise as it was inward facing so can’t comment on other rooms, but wouldn’t imagine it being that bad as the windows were pretty insulated. Location is about 5 mins away from the start of a main shopping street and in front of a bus stop that takes you to the airport (route 397). They had a good selection of hot and cold choices for breakfast which was enough for our 4 night city break. We weren’t told on check in but you need to book the gym in advance if you want to use it and it only opens from 8am (for those early risers).
Cliff
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Maria - Front Office am 26. Okt. 2023
Dear Cliff, Thank you very much for your review of your recent stay at our hotel. We are happy to read that you had a nice overall stay. We look forward to welcome you again in the future! Kind regards,
10/10 – Hervorragend
Christopher
26. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly, beautify kept hotel close to the museums
Beautifully kept hotel with warm welcoming staff that did so much to help make our stay as comfortable as possible.
Room was amazing and well stocked with amenity's. Room was also very quiet you could not hear any noise from in or out side the hotel.
Electrical sockets all had usb and usb c out let’s on them which was very convenient
Breakfast was beautiful lots to choose from both hot and cold options.
And the restaurant and bar food was amazing we had steak it was beautifully cooked.
There is also a small convenience shop in the hotel that offers food, drink and other items.
You are about a 15 min walk to the Rijk museum and 20 min walk from Van Gogh museum. 40 min walk into center of Amsterdam.
This hotel is ideal for those looking for a quieter and more civilised stay at Amsterdam
Christopher
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mersini am 26. Okt. 2023
Dear Christopher,Thank you very much for your review of your recent stay at our hotel. We are happy to see that you had a nice overall stay and especially liked our new rooms.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will share your feedback with the departments involved. Kind regards,Mersini Front Office Manager
4/10 – Schlecht
Maarten
Geschäftlich gereist, Mit der Familie gereist
22. Okt. 2023
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I like that the location of the hotel is perfect for a city centre visit to Amsterdam.
Breakfast is good with a lot of options.
Dinner is a bit below par.
I was not all that happy with the room. Which was a bit strangely situated in the basement (-1)
The airconditioning made a lot of noise and weird mechanical clicks during the night. The bed itself had seen it’s best time as well.
Maarten
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Floor am 23. Okt. 2023
Dear Maarten,Thank you very much for sharing your experiences with us.We are happy to see that you enjoyed the location of the hotel and our breakfast.We are really sorry to hear about the inconvenience you experienced during dinner but also in your room.We discussed these points with the departments involved.In case there is anything we can do to enhance your future stay with us, please feel free to contact us directly.Kind regards, FloorDuty Manager
8/10 – Gut
Verifizierter Reisender
10. Okt. 2023
Gut: Personal & Service und Komfort des Zimmers
Nice location but no outlets in the bathroom!
Overall you can’t beat the location! The service from the front desk and bar were also great! It was nice to have a refrigerator, iron, and decent blow dryer in the room.
The bed and sheets were comfortable.
The cons were the room was on the smaller side and ours faced the street/park and you could hear the noise. Also our room was not cleaned very well, had mold in the bathroom and had a couple of broken items. The most annoying thing was there was no outlet in the bathroom or close to the one mirror outside of the bathroom. It was very hard to get ready. I asked the front desk if all the rooms lacked outlets in the bathroom and they said yes! I find this super inconvenient. Also our air conditioner didn’t run when you had the key in the room slot. So every night we had to take it out for the fan to run then we would have no lights! Usually the key in the holder gives you lights and air conditioning/heat…this was opposite for air. So glad we figured it out right away otherwise it was super stuffy and you heard the outside noise even more!
Overall we enjoyed the location so it made up for the rest…except the lack of outlets in the bathroom. That needs to be fixed.
Verifizierter Reisender
Aufenthalt von 4 Nächten im September 2023
Antwort von Nicole am 11. Okt. 2023
Dear Guest,Thank you very much for taking the time to write this review. We therefore hope to welcome you back to NH Amsterdam Leidseplein in the future. We are sorry about the fact the room did not meet your expectations. We are going to forward this information to the departments involved. Kind regards, Nicole Reception NH Amsterdam Leidseplein
10/10 – Hervorragend
Faisal
Mit der Familie gereist
7. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was in a good location for travelling to the places we wanted to visit during our trip.
The staff were friendly and offered useful advice when we asked. The room was clean, but the shower flooded within a few minutes, which was annoying. We had hotel breakfast on one of the mornings that we stayed. It was delicious, lots of variety and all very tasty. I would definitely recommend.
Faisal
Aufenthalt von 3 Nächten im September 2023
Antwort von Rafa am 7. Okt. 2023
Dear Faisal, Thank you for your lovely review! We're happy to read that overall you had a good experience with us although we are sorry about the fact the shower flooded within a few minutes and thank you for your lovely comment about breakfast We hope to be able to welcome you back soon! Kind regards, Rafa - Front Office
10/10 – Hervorragend
Jacob
6. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I stayed here when it was NH centre and was satisfied. I feel like it’s even gotten better over the years and Liedsplien is my favorite area. Quiet, but close enough to the fun! 😀
Jacob
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Rafa am 12. Okt. 2023
Dear Jacob, Thank you for your lovely review! We're happy to read that overall you had a good experience with and even better than your last stay. We hope to be able to welcome you back soon! Kind regards, Rafa - Front Office
10/10 – Hervorragend
Mark
Mit der Familie gereist
5. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect Location
Fantastic location for walking, biking, eating, drinking or catching a canal cruise. Even though they are currrently remodelling the hotel, it is very quiet even being so close to the Leidseplein area.
Mark
Aufenthalt von 6 Nächten im September 2023
Antwort von Mersini am 6. Okt. 2023
Dear Mark,Thank you very much for sharing your experiences with us.We are happy to see that you had a nice overall stay. We look forward to welcoming you again in the future!Kind regards,
4/10 – Schlecht
Roberto
4. Okt. 2023
Verbesserungswürdig: Zustand der Unterkunft
Roberto
Aufenthalt von 4 Nächten im September 2023
Antwort von Mersini am 6. Okt. 2023
Dear Roberto,Thank you for your rating of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We would like to ask you to contact us directly to share your feedback with us. We hope to hear from you soon.Kind regards,
10/10 – Hervorragend
Verifizierter Reisender
Mit der Familie gereist
1. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very convenient for transport, great location.
Verifizierter Reisender
Aufenthalt von 2 Nächten im September 2023
Antwort von Rafa am 1. Okt. 2023
Dear guest, Thank you for your lovely review! We're happy to read that overall you had a good experience with us. We hope to be able to welcome you back soon! Kind regards, Rafa - Front Office
2/10 – Ungenügend
Verifizierter Reisender
29. Sept. 2023
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Construction at hotel!
Late check-in provided by the hotel. The room was not ready by 3pm and they also had construction going on next to my room which was very loud. It was not disclosed prior to booking or upon check-in. I would not stay here again.
Verifizierter Reisender
Aufenthalt von 2 Nächten im September 2023
Antwort von Kimberley am 1. Okt. 2023
Dear Anonymous,Thank you for taking the time to review our property.We're sorry to read that you did not enjoy your stay with us. We always strive to have the rooms ready by 3PM. I'm sorry that this wasn't possible on your day of check in.Furthermore, we are indeed currently renovating a part of the hotel, they work between 10:00 - 18:00 to minimize any noise complaints. In case you have any questions or any other remarks, please don't hesitate to contact us directly.Kind regards,Kimberley - Assistant Front Office Manager
10/10 – Hervorragend
Sarah
27. Sept. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sarah
Aufenthalt von 4 Nächten im September 2023
Antwort von Rafa am 28. Sept. 2023
Dear Sarah, Thank you for your lovely review! We're happy to read that overall you had a good experience with us. We hope to be able to welcome you back soon! Kind regards, Rafa - Front Office
10/10 – Hervorragend
Wai kuen allan
25. Sept. 2023
Wai kuen allan
Aufenthalt von 1 Nacht im September 2023
Antwort von Maria am 16. Okt. 2023
Dear Wai Kuen Allan, Thank you for rating our hotel! We're happy that overall you had a good experience with us. We hope to be able to welcome you back soon! Kind regards, Maria - Front Office