Dear Fabian,Thank you for leaving a review of your stay at the Amsterdam Marriott Hotel. We regret that your stay did not meet your expectations in regard to your room, bathroom, and water pressure in the shower. We appreciate your honest feedback, and we will share your feedback with our colleagues in Housekeeping and Engineering. Thank you again and we hope we have the opportunity to serve you better in the future.Sincerely,Guest Relations

Dear Mr. Jurg,Thank you very much for being our guest and we hope that you have enjoyed your time in Amsterdam. We appreciate you taking the time, to share such a wonderful feedback!On behalf of the entire hotel team, I want to thank you for giving us 4/5 sores.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered.We are looking forward to welcoming you back!Warmest regards,Amsterdam MarriottGuest Relations

Thank you for taking the time to let us know about your experience while staying with us. We recognize your time is valuable and appreciate the feedback you have provided. We would like to thank you for the compliments about the staff and the location.On behalf of the team, we apologize for the inconvenience experienced during your last stay. It is important to us to ensure that our guests feel at home and well taken care of by our team. I am sorry to hear that this is not what you experienced. I will address the issue within our team to ensure that this does not happen again.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

Thank you for choosing to stay at the Amsterdam Marriott Hotel.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we would like to request you to share the appropriate details of your stay since this would help our hotel team to ensure the necessary guidelines are in place to prevent any kind of guest issue from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.

Thank you for taking the time to let us know about your experience while staying with us. The room for three adults is a family room and it consists of 2 queen sized beds. The other option for 3 adults is the Junior Suite which comes with a king-sized bed and as there is enough space in the room we put an extra bed in the room upon request. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Front desk leadership team to ensure the necessary guidelines are in place and reviewed to prevent such issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

Thank you for sharing your experience at our hotel. We are happy to hear such motivating words regarding our team. Our location is indeed a highlight, right in the heart of the city, close to ample entertainment, famed sights and well connected to the rest of the city by public transport. We are sorry to hear that our housekeeping services fell short of expectations. This is certainly not the service we wish to deliver and rest assured, we have passed your feedback on to Executive Housekeeper, who will ensure that this does not happen again. Please know that we value all of our guest’s feedback as it helps us to continuously improve our services and facilities. Hopefully you will find the opportunity to visit us again in the future. We look forward to your next visit as we hope to make it even more memorable than your recent stay.