Sitzecke in der Lobby

Bewertungen von Hotel Felix River North/Magnificent Mile

4 out of 5
Hotel Felix River North/Magnificent Mile
111 W Huron St, Chicago, IL

Bewertungen

8,0

Sehr gut

440 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
241 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
169 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
86 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
66 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,4/10

Personal & Service

7,4/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Anna-Lena

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Rigel am 21. Apr. 2024
We are so sorry to hear about your experience here at Hotel Felix. If you'd like to call 312-447-3440 to speak with a manager on duty about your experience in what we can do to make you next experience 10x better

4/10 – Schlecht

Katalin

Verbesserungswürdig: Personal & Service
There was no room cleaning. Very unmotivated staff No warm beverages after 10am No breakfast available Never again
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Hotel Felix Chicago am 13. Okt. 2023
Thank you for your feedback Katalin

6/10 – Okay

Marcel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Tolle Lage, zu Fuss ins Stadtzentrum in wenigen Minuten. Renovierte Zimmer, zum Teil sehr klein, nicht dem Angebot im Internet entsprechend. aber alte Fenster, starker Lärm von der Strasse nachts!! Nur empfehlenswert wenn man guter Schläfer ist.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Hotel Felix Chicago am 26. Juli 2023
Thank you so much for your review Marcel!

8/10 – Gut

Verifizierter Reisender

Gut: Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Oktober 2019
Antwort von Hotel Felix am 6. Nov. 2019
Thank you for staying with us!

8/10 – Gut

Anne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A fine hotel with the amenities you would expect - no more, no less. The location is convenient. The staff is competent but not especially friendly. Rooms are well maintained, though small. No issues but nothing special.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Rigel am 28. Mai 2024
Thank you for your feedback. We will take note for staff training and enhance staff training. We are glad that your stay was comfortable and enjoyable.

6/10 – Okay

Theresa

Noisy room next to us on 9th floor and was given a handicap room which we did not request
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rigel am 26. Mai 2024
We are so sorry for the mix up in bed room type and for the loud noise. It being the festival and holiday weekend people will be a bit rowdy, but calling down to the front desk would always assist to assert quiet hours.

6/10 – Okay

Theresa

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Convenience but noisy on 9th floor hard to sleep
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rigel am 26. Mai 2024
It being the festival and holiday weekend people will be a bit rowdy, but calling down to the front desk would always assist to assert quiet hours.

6/10 – Okay

Robin

Gut: Sauberkeit und Zustand der Unterkunft
May prices for hotels in Chicago are out of control. The price for this room was very inflated. A basic room without any amenities. Not the best value. Bedside night light did not work and bathroom faucet dripped. The morning coffee and fruit was nice but for the price you’re better off staying across the street at Home 2. The only thing great about this hotel is location otherwise just average and VERY overpriced.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Courtney am 26. Mai 2024
Sorry that your experience wasn't the best. We appreciate your feedback. Thank you for staying at Hotel Felix.

8/10 – Gut

Susan

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Thank you for your positive feedback. We hope to s am 26. Mai 2024
Thank you for your positive feedback. We hope to see you again!

4/10 – Schlecht

Suzanne, Charlotte

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Just the bare bones. No counter space in the bathroom. Had to place makeup etc on the toilet. Very noisy in the hallways. No coffee or tea in the room. Never again.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rigel am 25. Mai 2024
We are so sorry to hear about your experience at Hotel Felix. Hotel Felix is a boutique style hotel therefore the smaller amount of space offered in rooms. We offer free lattes and cappuccinos at the bar any time of the day if you ever need to quench the thirst.

10/10 – Hervorragend

Shea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was super clean! The staff was amazing. Definitely will stay there again
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rigel am 25. Mai 2024
Thank you for your positive feedback. We hope to see you again soon!

8/10 – Gut

Patrick

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to the Riverwalk, liked the design and decor, good atmosphere.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rigel am 24. Mai 2024
Thank you for your positive feedback. We hope to see you again very soon!

10/10 – Hervorragend

Nicole

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rigel am 24. Mai 2024
Thank you for your positive feedback. We hope to see you again very soon!

2/10 – Ungenügend

Karlotta

Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
There was a rat crawling in the vents visibly
Aufenthalt von 2 Nächten im Mai 2024
Antwort von R and C am 23. Mai 2024
Thank you for staying at Hotel Felix. We looked further into this matter and we had witnesses detest the claim. If you have physical evidence please feel free to reach out to the hotel so we can handle the matter accordingly.

8/10 – Gut

Izyah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rigel am 22. Mai 2024
Thank you for your positive feedback we hope to see you again soon!

8/10 – Gut

Steve

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rigel am 22. Mai 2024
Thank you for your positive feedback we hope to see you again soon!

6/10 – Okay

Michelle

Just too average for the price. If it was less money and same details, I’d have a little more appreciation for it.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Rigel am 22. Mai 2024
We are so sorry to hear about your recent stay. Being a boutique style hotel, our rooms are smaller than other hotels. As for the prices surge due to availability and they always fluctuate.

10/10 – Hervorragend

Tykirra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Being right in the middle of downtown this hotel was convenient in walking to wherever you needed to go as far as shopping and eating. However it is a little noisy in the middle of the night. Overall we had a great experience would definitely stay again!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Rigel am 22. Mai 2024
Thank you for your positive feedback we hope to see you again soon!

10/10 – Hervorragend

Mary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had an amazing experience at this property. The staff were very accommodating and helped us with resolving our issues with Expedia. I would stay at this hotel the next time we are in Chicago.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Rigel am 22. Mai 2024
Thank you for your positive feedback we hope to see you again soon!

10/10 – Hervorragend

Francisco

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente asecible a todo
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Rigel am 22. Mai 2024
Thank you for your positive feedback! We hope to see you again soon!

6/10 – Okay

julia

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Although extremely small quarters, it was clean and well maintained. The associates were professional and knowledgable. The rooms lacked a mini fridge and microwave. There was extremely loud music playing late in the neighborhood.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rigel am 22. Mai 2024
Thank you for your feedback. Being a boutique style hotel our rooms will be a bit smaller than any other hotel. Fridges are upon availability and we do not have microwaves for individual rooms but we have a communal microwave on the mezzanine floor.

6/10 – Okay

Michelle

Just too basic for the price of other properties where you have more amenities.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rigel am 22. Mai 2024
We are so sorry about your recent stay at Hotel Felix. We hope the next time you come and stay with us we can make it better.

8/10 – Gut

Robbie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms very small, no parking, not clear on nearby parking prices. However, staff great, beds comfortable. Quick response regarding broken tv. Great location.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Rigel am 19. Mai 2024
Thank you for your feedback on your overall trip. We are glad that everything went well on your trip. We hope to set up parking arrangements in the near future.

10/10 – Hervorragend

Ricki

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was in a good location.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rigel am 19. Mai 2024
Thank you for your positive feedback

10/10 – Hervorragend

jolynn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is lovely and beautifully maintained. Our room was very comfortable and nicely furnished. We would definitely stay there again. Price was reasonable and while a bit removed from the busier areas, the quiet was wonderful
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rigel am 17. Mai 2024
Thank you for your positive feedback. We hope to see you again soon!

4/10 – Schlecht

Jennifer

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Guest room was not thoroughly cleaned. Bed frames were not compatible with mattresses. All furniture was damaged. White towels were stained with black hair, while washcloths had black stains. Both guests were blonde. Sink was broken in the bathroom, causing constant water flow. Toilet had difficulty flushing properly. Curtains had a brownish color substance on them. No parking available by the hotel. Paid $15 for 20 minutes of parking, $35 for overnight parking from 12:30 am to 10 am, and $22 for the use of Wi-Fi, breakfast, and gym. For $258 a night, I would choose a different hotel.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von R am 18. Mai 2024
We are so sorry about you recent stay at Hotel Felix. We have enhanced the housekeeping and engineering routines. We do not have any amenities for parking but we recommend the website Spothero.com for cheap parking in the area compared to flat rate parkin of 50/ per night. All amenities and fees are mentioned in the booking reservation.

6/10 – Okay

Jill

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rigel am 17. Mai 2024
Thank you for your feedback. We hope to see you again soon!

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rigel am 17. Mai 2024
Thank you for your positive feedback. We hope to see you again soon!

4/10 – Schlecht

Marjorie

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room smelled like urine, called the front desk, they brought up 2 different kinds of room deodorizing sprays. The one and ONLY USB charging port outlet was broken. Hallways needed vacuuming……., NOT impressed. We stay in Chicago once a month and have never stayed in the Felix before and will NOT again! One and done!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von rigel am 18. Mai 2024
We are so sorry about you recent stay at Hotel Felix. We have enhanced the housekeeping and engineering routines. We are a boutique style hotel, so all rooms will not look the same and have different layouts from one another.

4/10 – Schlecht

Mia

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
The hotel staff and service were good. Our room was disgusting. There was hair on the “new” towel, spider webs on the windows and ceiling, make up, hair and hair products from the previous guest that was not cleaned up properly. And the absolute worse thing we found a some sort of bug on the curtains ! Location of the hotel is great but wish I would have went with a different hotel, the pictures on the website are deceiving for sure.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Rigel am 18. Mai 2024
We are so sorry about you recent stay at Hotel Felix. We have enhanced the housekeeping routines. We are a boutique style hotel, so all rooms will not look the same and have different layouts from one another.

10/10 – Hervorragend

Ricki

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rigel am 17. Mai 2024
Thank you for your positive feedback. We hope to see you again soon!

10/10 – Hervorragend

Michael

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Geschäftlich gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Rigel am 12. Mai 2024
Thank you for your positive feedback. We are glad you enjoyed your stay at Hotel Felix!

6/10 – Okay

Celestial

Mit dem Partner gereist
Gut: Personal & Service
The bathroom could have been cleaner, the air conditioning barely worked which made the room incredibly hot. The lobby is nice enough, and the staff is super friendly. The location is wonderful.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Rigel am 11. Mai 2024
Thank you for your feedback. We have enhanced our engineering and housekeeping teams to do some routine check ups in the rooms. We are glad that the overall experience was enjoyable. We hope to see you again!

10/10 – Hervorragend

Dwayne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything
Aufenthalt von 2 Nächten im April 2024
Antwort von Rigel am 11. Mai 2024
We are glad to hear that your experience was fantastic. We hope to see you again soon!

10/10 – Hervorragend

Molly

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very kind when we requested to extend our stay -they made sure we got the best value as well. The rooms are small but well maintained. Perfect for a small weekend trip!
Aufenthalt von 1 Nacht im März 2024
Antwort von Rigel am 11. Mai 2024
We are glad to hear that your experience was fantastic. We are glad to hear the staff were super helpful during your stay. We hope to see you soon!

10/10 – Hervorragend

Liane, Battle Ground

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rigel am 11. Mai 2024
We are glad that Hotel Felix met your standards and were above and beyond.

10/10 – Hervorragend

Johnny

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rigel am 11. Mai 2024
Thank you for your positive feedback. We hope to see you again soon!

2/10 – Ungenügend

Krishnadath

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Horrible
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rigel am 10. Mai 2024
We are so sorry to hear about your experience at Hotel Felix. We hope we can remediate this the next time you come back to stay with us

10/10 – Hervorragend

Cari

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kylie Lebron am 9. Mai 2024
Thank you for choosing Hotel Felix! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

10/10 – Hervorragend

KARLA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property and the staff are great, I had a great experience. My toom had a great view, I will definitely be booking again.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kylie Lebron am 9. Mai 2024
Thank you for choosing Hotel Felix! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

6/10 – Okay

Jahleel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
That $75 fee is just a little too much y’all should redo how y’all policy fees are made.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kylie Lebron am 9. Mai 2024
Thank you for your feedback. Our 75 incidental charge is just a hold at check in that is required in case of any incidentals charged to the room and is returned upon check out if there are no charges. We plan on changing this amount to 100 in the near future.

6/10 – Okay

Sharon

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The room was small, it was in an older building, but was renovated. There was no temporary parking for unloading during our visit, it may be due from the construction working in the area. The parking garage was nearby and was expensive for overnight parking.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kylie Lebron am 9. Mai 2024
Thank you for sharing your feedback. We do apologize about our loading zone. We are doing construction and the huge bin is taking up most of our space, but we do have a loading zone for our guests to use when available.

6/10 – Okay

Kyah

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rigel am 10. Mai 2024
Thank you for sharing your experience. We hope that next time we can meet your stay a 5/5.

10/10 – Hervorragend

Gabriel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
very nice Hotel , very clean nice and polite staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kylie Lebron am 9. Mai 2024
Thank you for choosing Hotel Felix! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

8/10 – Gut

Ray

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rigel am 27. Mai 2024
Thank you for feedback!

6/10 – Okay

Arunee, Trophy club

Mit der Familie gereist
There is no parking at hotel. There is $35 near by but still not at the hotel. The room is clean but very strong air spray. Also I booked and prepaid through Expedia but hotel will charge extra $25 per room.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rigel am 7. Mai 2024
Thank you for sharing your experience about Hotel Felix. Hopefully in the near future we will set up a form of parking that will include parking. We have enhanced staff training to mention the resort fees that are still owed at property as they are mentioned when the reservations are booked. We hope to see you again soon!

10/10 – Hervorragend

Ravenn

Aufenthalt von 1 Nacht im April 2024
Antwort von Rigel am 26. Mai 2024
Thank you for your positive feedback. We hope to see you again!

4/10 – Schlecht

Lorena

Mit einer Gruppe gereist
Gut: Sauberkeit
$22 daily fee was not noted before booking. Cable in room did not work both nights and the rooms around us were very loud and noisy.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rigel am 7. Mai 2024
We are so sorry to hear about your experience at Hotel Felix. The 22 Resort Fee is mentioned in the pricing that is owed at property. We will have engineering check all cables to for the turnover of rooms. Whenever there is loud guests please always let the front desk know so the agents can go check up on the rooms that were making loud noises. We will do better to set up quiet hours.

2/10 – Ungenügend

Odalys

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Courtney am 26. Mai 2024
Sorry your experience wasn't the greatest. If you would like to reach out to the hotel to let us know what we can do better to improve next time, we would appreciate it. Thank you for staying at Hotel Felix.

8/10 – Gut

Chelsea

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like the many restaurants near by.
Aufenthalt von 3 Nächten im April 2024
Antwort von Rigel am 5. Mai 2024
Thank you for sharing your experience. We are glad that our location is fantastic being around Mag Mile and a variety of restaurants!