Dear Anja,Thank you for taking the time to post a positive review for our hotel. We appreciate that enormously. Kind regards,PatriciaHotel Manager

Dear Felix,Thank you for your feedback!Kind regards,Patricia

thank you for taking the time to post a review. We appreciate that enormously. Hopefully we can welcome you again in the future.

Dear Leonie, Thank you for sharing your experience! We're delighted to hear that you found our rooms beautiful and enjoyed the amazing view. We apologize for any weekend noise inconvenience but are glad to know that overall, you had a good stay. Your feedback is valuable, and we hope to welcome you back soon for another pleasant experience!Kind regards, Lisa - Hotel Manager

UserDear Florian,Thank you so much for taking the time to share your positive experience at our hotel! We are thrilled to hear that you enjoyed your stay and that our accommodations met your expectations. Thank you again for choosing Monument Hotel. We look forward to serving you again soon!Kind regards,Lisa - Hotel Manager

Dear Melissa,Thank you for your kind words! We're thrilled to be considered a hidden gem. Our team is delighted to know you had a memorable experience. We appreciate your support and hope to welcome you back soon!Kind regards, Lisa - Hotel Manager

Sehr Anja,Wir danken Ihnen herzlich für Ihre positive Bewertung und freuen uns zu hören, dass Sie einen großartigen Aufenthalt bei uns hatten. Es ist schön zu wissen, dass Sie die zentrale Lage unseres Hotels in der Innenstadt und die Nähe zu Restaurants genossen haben.Ihre Hinweise bezüglich des Parkplatzes in der Nähe und der kurzen Entfernung nach Amsterdam sind sicherlich hilfreich für andere Reisende. Wir sind bestrebt, unseren Gästen den bestmöglichen Service zu bieten.Es freut uns, dass Sie mit Ihrem Zimmer zufrieden waren und dass es sauber und ordentlich war. Wir würden uns freuen, Sie bei Ihrem nächsten Besuch erneut willkommen zu heißen. Wenn Sie weitere Anliegen oder Wünsche haben, zögern Sie nicht, uns zu kontaktieren.Vielen Dank für Ihr Feedback und bis bald!Mit freundlichen Grüßen,Lisa - Hotel Manager

Dear Heike,Thank you for sharing your thoughts with us. We appreciate your feedback regarding the absence of a reception and a sink in the toilet. We take your comments seriously and will consider them for future improvements. If there's anything specific you'd like to discuss further, please feel free to reach out. We value your perspective and hope to have the opportunity to better serve you in the future.Kind regards, Lisa - Hotel Manager

Dear Beatrix,Thank you for your positive feedback! We're delighted to hear you enjoyed the spacious room, amenities like the rainwater shower, and the convenience of having a kettle and fridge. We appreciate your input about the lighting and will certainly look into ways to enhance it for a brighter experience. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for an even more comfortable stay.Kind regards, Lisa - Hotel Manager

Dear Justin,Thank you for taking the time to leave a review. We're delighted to hear that you enjoyed your stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Kind regards, Lisa - Hotel Manager

Dear Marta,Thank you for taking the time to leave a review. We're delighted to hear that you enjoyed your stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Kind regards, Lisa - Hotel Manager

Dear Coco, We're thrilled to hear that you found our property beautiful and enjoyed its convenient location. It's wonderful to know you had easy access to restaurants, shops, and parking options. We hope you had a fantastic time exploring Amsterdam, and we look forward to welcoming you back in the future.Kind regards, Lisa - Hotel Manager

Dear Sina,Thank you for taking the time to leave a review. We're delighted to hear that you enjoyed your stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Kind regards, Lisa - Hotel Manager

Dear Maurice, We appreciate your feedback and are sorry to hear about your experience during your stay at our property. We apologize if our communication channels fell short of your expectations. We take all guest feedback seriously and continuously strive to improve our services.Regarding the issue you mentioned about poor communication, we understand that our self check-in desk might have been a different experience compared to a traditional reception. We want to clarify that while we do not have a traditional reception, we do have staff available to assist guests at our restaurant. Additionally, we have a dedicated emergency contact number that is operational 24/7, which can be used for any urgent needs after 23:00.Your feedback is valuable to us, and we will take this opportunity to ensure that our communication methods are clear and accessible to all our guests. We apologize for any inconvenience you faced and hope you'll consider giving us another chance to provide you with a more enjoyable stay in the future. Thank you for choosing our property for your accommodation needs.Kind regards,Lisa - Hotel Manager

Dear Alex, Thank you for taking the time to share your review of your recent stay at our hotel. We strive to create a welcoming and memorable experience for all our guests, we hope to see you back ! Kind regards, Lisa - Manager Monument Hotel

Dear Henrich,Thank you for taking the time to leave a review. We're delighted to see that you enjoyed your stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Kind regards, Lisa - Hotel Manager

Dear Ezzeldin,Thank you for taking the time for leaving the review of your recent stay at our hotel. We strive to create a welcoming and memorable experience for all our guests, and we're delighted that we succeeded in making your stay enjoyable.Kind regards, Lisa - Manager Monument Hotel

Dear Heike, Thank you for choosing our hotel for your Amsterdam city trip and for sharing your feedback. We appreciate your comments and apologize for any inconvenience you experienced with our check-in process and room layout. We're glad to hear you found the room clean and tastefully decorated. We'll take your feedback into consideration as we strive to improve our services. If you decide to stay with us again, please let us know your preferences, and we'll do our best to make your stay more enjoyable.Kind regards, Lisa - Hotel Manager

Dear Elke,Thank you for sharing your positive review of our hotel. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another great experience in the future.Kind regards, Lisa - Hotel Manager

Dear Cherry,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and appreciated our modern, clean, and spacious rooms, as well as the convenient digital check-in process.Our central location in the heart of the city does mean that there is vibrant nightlife nearby, which can sometimes lead to noise outside. We understand this can be a concern and are continually exploring ways to improve the experience for our guests.We apologize for any confusion with the check-out process and appreciate your feedback on this. We're glad to know that despite this, you would stay with us again. We look forward to welcoming you back!Best regards,PatriciaHotel Manager

thank you for taking the time to post a review. We take your feedback seriously and will discuss this internally.

Beste Melanie,Goed om te horen dat wij voldaan heeft aan uw verwachtingen. We hopen u in de toekomst nog een keer te kunnen verwelkomen.

Dear Luca,Thank you for posting your review, we appreciate it enormously. We hope to welcome you again in the future.

Beste Julia, Bedankt voor het achterlaten van uw review. Wij zijn blij om te horen dat u uw verblijf als fijn heeft ervaren. Wij hopen u in de toekomst opnieuw te mogen verwelkomen in ons hotel.Met vriendelijke groet, Lisa

Dear S,Thank you for leaving your fantastic review. We hope to welcome you again in the future.

Dear Sofia,Thank you so much for taking the time to share your positive experience at our hotel! We are thrilled to hear that you enjoyed your stay and that our accommodations met your expectations. Thank you again for choosing Monument Hotel. We look forward to serving you again soon!Kind regards,Lisa - Hotel Manager

Dear LizzyThank you so much for taking the time to share your positive experience at our hotel! We are thrilled to hear that you enjoyed your stay and that our accommodations met your expectations. Thank you again for choosing Monument Hotel. We look forward to serving you again soon!Kind regards,Lisa - Hotel Manager

Dear Jessica,Thank you so much for taking the time to share your positive experience at our hotel! We are thrilled to hear that you enjoyed your stay and that our accommodations met your expectations. Thank you again for choosing Monument Hotel. We look forward to serving you again soon!Kind regards,Lisa - Hotel Manager

Beste Sofia,Hartelijk dank dat je de tijd hebt genomen om je positieve ervaring in ons hotel te delen! We zijn blij om te horen dat je hebt genoten van je verblijf en dat onze accommodaties aan je verwachtingen hebben voldaan.Nogmaals bedankt dat je voor Monument Hotel hebt gekozen. We kijken ernaar uit om je in de toekomst weer te mogen verwelkomen!Met vriendelijke groet,Lisa - Hotelmanager

Dear Mariska,Thank you so much for taking the time to share your positive experience at our hotel! We are thrilled to hear that you enjoyed your stay and that our accommodations met your expectations. Thank you again for choosing Monument Hotel. We look forward to serving you again soon!Kind regards,Lisa - Hotel Manager

Dear Jeanette,Thank you so much for taking the time to share your positive experience at our hotel! We are thrilled to hear that you enjoyed your stay and that our accommodations met your expectations. Thank you again for choosing Monument Hotel. We look forward to serving you again soon!Kind regards,Lisa - Hotel Manager vertaal dit naar het nederlands

Beste Sylvia,Hartelijk dank dat je de tijd hebt genomen om je positieve ervaring in ons hotel te delen! We zijn blij om te horen dat je hebt genoten van je verblijf en dat onze accommodaties aan je verwachtingen hebben voldaan.Nogmaals bedankt dat je voor Monument Hotel hebt gekozen. We kijken ernaar uit om je in de toekomst weer van dienst te zijn!Met vriendelijke groet,Lisa - Hotelmanager

Dear Sunny,Thank you for your kind words! We're thrilled to be considered a hidden gem. Our team is delighted to know you had a memorable experience. We appreciate your support and hope to welcome you back soon!Kind regards, Lisa - Hotel Manager

Dear Justine,Thank you for your feedback! We're delighted you enjoyed our hotel's location and ambiance. We appreciate your note about the windows, and we'll certainly take it into consideration for future improvements. We hope to welcome you back for another great stay!Kind regards, Lisa - Hotel Manager

Dear Charlotte,Thank you for your kind words! We're thrilled to hear you found our place lovely. It was our pleasure to have you, and we look forward to welcoming you back soon.Kind regards,Lisa - Hotel Manager

Dear Jaruwan,We appreciate your feedback, even if it wasn't a positive experience during your stay. We apologize for any inconvenience you may have faced and take your comments seriously.Your input is crucial in helping us improve, and we will work to address and resolve the issues you've mentioned. We hope you will consider giving us another chance to provide a better experience on your next visit.If you have specific suggestions or would like to discuss your concerns further, please feel free to reach out to us.Thank you for your feedback.Kind regards, Lisa - Hotel Manager

Beste J.M.C,Dank u voor uw waardevolle feedback over uw recente verblijf bij ons. We zijn blij om te horen dat u tevreden was met de netheid van de kamers en dat u gemakkelijk toegang had tot de kamers via de lift en trap.We bieden onze oprechte excuses aan voor het ongemak dat u heeft ondervonden met de verwarming in het aangrenzende restaurant. We begrijpen dat dit een onaangename ervaring was en we betreuren het dat de verwarming kapot bleek te zijn. We nemen uw opmerkingen serieus en zullen ervoor zorgen dat dit soort problemen in de toekomst snel en effectief worden aangepakt.Wat betreft de service in het restaurant, het spijt ons dat u soms langer moest wachten op drankjes of hapjes dan u zou verwachten. We zullen deze kwestie bespreken met ons restaurantpersoneel om ervoor te zorgen dat de service efficiënter en alerter wordt.Nogmaals bedankt voor uw feedback, want het stelt ons in staat om onze dienstverlening te verbeteren. We hopen dat u in de toekomst de gelegenheid zult geven om u beter van dienst te zijn en uw verwachtingen te overtreffen.Met vriendelijke groet,Lisa - Hotel Manager

Beste Ingrid,Bedankt voor uw vriendelijke woorden en uw positieve feedback over uw recente verblijf bij ons. We zijn verheugd te horen dat u genoten heeft van uw kamer en dat u comfortabel hebt geslapen in het fijne bed.We waarderen uw opmerkingen over de verlichting bij de wastafel en de positie van de make-up spiegel. Uw feedback helpt ons om te blijven verbeteren en we zullen dit zeker meenemen bij toekomstige aanpassingen.Het is geweldig om te horen dat dit uw tweede verblijf bij ons was en dat u van plan bent om terug te keren. We kijken ernaar uit om u opnieuw te verwelkomen en u weer van een aangenaam verblijf te voorzien.Met vriendelijke groet,Lisa - Hotel Manager

Dear Ann, Thank you for leaving your review, we are happy to read that everything was good during your stay. We hope to see you back one day. Kind regards, Lisa - Hotel Manager

Dear Guest,Thank you for your positive review! We're delighted to hear you enjoyed your stay with us. We're glad our staff could accommodate your early check-in at 2 pm. Our close proximity to restaurants and shopping is indeed a great benefit, and being just a 12-minute ride to Amsterdam Centraal makes us a convenient choice for exploring the city. We look forward to welcoming you back in the future for another great stay. Thank you for choosing us!Kind regards, Lisa - Hotel Manager

Dear Guest, We appreciate your feedback, and we apologize for the inconvenience you experienced during your stay. We're sorry for any confusion with the reservation process and the card key issue. Your comments have been noted, and we will work on improving our check-in procedures to avoid any future issues. We take your security seriously, and we'll ensure better management in the future to prevent any unauthorized access. On a positive note, we're glad to hear that you found the room clean. We value your input and hope to provide you with a smoother and more comfortable experience on your next visit. Thank you for staying with us.Kind regards, Lisa - Hotel Manager

Dear Alejandro,Thank you so much for taking the time to leave a positive review about your stay at our hotel.We are thrilled to hear that you recommend our hotel.Once again, thank you and we look forward to welcoming you back in the future.Kind regards,Patricia Assistant Manager

Dear Erik,Thank you so much for taking the time to leave a positive review about your stay at our hotel. We are thrilled to hear that you had a wonderful experience!Your positive feedback means a lot to our team and motivates us to strive for excellence in our service. It is our goal to ensure that every guest feels special during their stay with us.Once again, thank you for your kind words. We look forward to welcoming you back in the future and providing you with an even better experience.Kind regards,Patricia Assistant Manager

Dear James, Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience you experienced with the automated check-in process, and we appreciate your patience.We're pleased to hear that aside from that glitch, you found everything to be fine. It's great to know that you liked the modern and clean room, as well as the good service in the bar. Our location in a vibrant square with plenty of dining and drinking options is indeed one of our highlights, and we're glad you enjoyed it.If you have any further feedback or if there's anything we can do to improve the check-in process for future guests, please let us know. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Kind regards, Lisa - Hotel Manager

Dear Brian, Thank you for your positive feedback! We're delighted to hear that you enjoyed our great location and the convenience of having an adjacent restaurant. If you have any other comments or suggestions to share, please feel free to let us know. We look forward to hosting you again in the future! Kind regards, Lisa - Hotel Manager

Dear Andrea, Thank you for taking the time to share your detailed feedback about your recent stay with us. We appreciate your insights, as they help us continually improve our services.We understand your point about the hotel's location in Zaandam, and we're sorry for any confusion. While it's not in the heart of Amsterdam, we're pleased to hear that you enjoyed the pleasant surroundings during your walk from Zaandam station.We're glad you had positive interactions with our staff, found the room design and cleanliness to be great, and appreciated the scenic town center. We apologize for the issues you encountered with the mirrors and the hairdryer; we'll ensure that these concerns are addressed promptly.We also apologize for the inconvenience you faced with the breakfast timing and the lack of beverages available. Your feedback about the breakfast start time not being clearly advertised as part of the upgrade request is duly noted, and we'll work on improving our communication in this regard.Regarding the access to drinking water, we appreciate your feedback on this matter, and we'll look into ways to make it more accessible for our guests.We hope that, despite these issues, you were able to enjoy your time in the area, and we appreciate your understanding as we work to address the concerns you raised. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Kind regards, Lisa - Hotel Manager

Dear Vivian, Thank you for sharing your feedback about your recent stay with us. We're sorry to hear about the issues you encountered during your visit.We understand that the lack of front desk staff and the challenges in accessing your reservation can be frustrating. We apologize for any inconvenience you experienced. Your comments are valuable, and we'll review our processes to ensure a smoother check-in experience for our guests.We appreciate your patience and understanding, and we hope that despite these issues, you were able to have a comfortable stay. Kind regards, Lisa - Hotel Manager