6/10 – Okay
Mauricio
26. Mai 2024
Gut: Personal & Service
Great Location, except the sargasso. They don’t do enough work cleaning the beach. Although the resort charges an environmental fee.
Place is good. Staff is friendly, however, they contradict each other in some of the info provide by the check in staff. Which are very vague on what’s included or not with the wrist band they provide.
Restaurant and Balinesas staff are very friendly and attentive. Particularly Marcelo and Eduardo outside taking care of the Balinesas.
Manager at Arrecifes was rude and dismissive. It’s a shame a don’t remember her name.
One strong suggestion, unplugged your room phone. You may get an intrusive phone call from the sales staff asking you to stop by the front desk to “explain “ what really is included in the package you bought, which at the end is just sales people trying to sell you Oasis memberships. In our case, we missed our breakfast after telling the sales person we were starving for breakfast about 5 times. Terrible experience.
Mauricio
Aufenthalt von 2 Nächten im Mai 2024