6/10
We had one of the Shibuya Crossing corner rooms (floor 13-19) and while the view, room size, and hotel staff was great, I must say I expected more from a 4-star hotel. It had less amenities than any other 3-star hotel we have stayed at in Japan, e.g. the TV had no option for Youtube/Netflix, there was no pen or any paper to write notes on, and the bathroom was coming of age. The shower rod for the shower curtain was curved as an u-shape, meaning the curtain only covered the middle and thus the bathroom floor got flooded when we showered. In addition, the hotel is not insulated well. We were able to hear every train, ambulance, and every construction site outside (and they usually start working at midnight), so it was hard to fall asleep, therefore I do not recommend this hotel to light sleepers.
Kimberly Francesca
Aufenthalt von 8 Nächten im Mai 2025