They have free soda, tea, coffee, latte, ice cream , snacks at the ground floor from 10 am until midnight. Free toiletries like toothbrush and toothpaste, towel for scrubbing, hair ties, brush and comb, shaver and shaving cream even a free Decorte (facial care) at the lobby. They also have a laundry area as well. Area is safe and convenient since it is outside Tokyo Station. There is an airport limousine service at Tokyo station going to Haneda/ Narita. If you check in early, they can store your luggage and place it inside your designated room once your room is available.