Finde Thamesmere Leisure Centre and Library Hotels

„clean room nothing special“

„No one took care of our check in. We waited for the staff to come for an hour in the rain but still no one showed up. Finally he guided on the phone to get in the apartment. This is ridiculous! The kitchenwares were all very dirty which couldn't be used if we didn't wash it ourselves. But there was no detergent provided. The washing machine and the toaster were very so dirty that we didn't try to use them. However the cleaning charge of £50 was still charged! We asked the staff to come twice ...

„Das Personal war überaus freundlich “

„Comfortable room with en suite shower room. Clean and spacious. In town so close to shops and entertainment. Close to transport links for Excel Exhibition centre and west end. Market day on a Friday.“

„Laura and the manager were awesome!“

„I booked the hotel for 1 night. When i arrived at the hotel it was completely nasty. The fridge was dirty, the bathroom had hair in it, the beds had orange spots with hair on them. I didnt stay for the night i instantly booked a new hotel, the travelodge it was amazing! I expect a full refund on that hotel i couldn‘t even stay for the night. Horrible experience..“

„Property was dirty, looks nothing like the pictures on display. Had to leave due to the cleanliness “

„The room is horrible they didn’t fix the ceiling and full of the smell of weed and there is hole on the wall the sofa is dirty and stained . I would like to ask for the refund . “

„London ist sehr teuer, diese Unterkunft sehr günstig und für uns gut gelegen, weil wir in Stansted gelandet sind. Da wir den ganzen Tag unterwegs waren und nur zum übernachten vor Ort waren, hat es gut gepasst. “

„I never received any check in information, I arrived at the property at 3:30pm and I couldn’t get into the building. I tried calling the phone number that was previously provided and I couldn’t get through. The manager turned up outside after I had been standing there on crutches for 30mins. I informed the manager that I hadn’t received any check information, he then let me into the building where he contacted someone regarding check in information. I was given a key box/room card/but no code ...

„the property was all in all good but we were right underneath the roof and the window didn‘t open and it was so so hot in our room. we had a fan but that also didn‘t work well and no air conditioning and it was almost unbearable hot. also, we stored our food in the fridge of the kitchen and one day it got all stolen so we had no food anymore. we then called the host and fortunately, he said we can order food and he will pay for it and he did so it was okay but it was still annoying. “

„Clean“

„Very nice, freindly , good services“

„Das Hotel ist insgesamt so schmutzig, dass man keine Türklinke in die Hand nehmen möchte. In den Duschen schimmelt es, der Duschkopf wackelt und wenn man im EG das Fenster aufmacht, muss man befürchten, dass die Ratten ins Zimmer hüpfen!!“

„The room I booked and showered on the page that’s not the room I was given . Also it was relatively dusty and I to clean it myself before I could sleep in it . I believe the cleaners can do way better . Thank you “

„Zimmer dem Preis - Leistungs Verhältnis entsprechend, Bad sehr schön, Personal immer hilfsbereit “

„Das Zimmer war bei meiner Ankunft nicht richtig sauber, und im Bad lag ein stark unangenehmer Geruch. Zusätzlich wurde an der Rezeption geraucht, was ich als extrem störend empfunden habe. Insgesamt wirkte alles ungepflegt. Für mich ein klares No-Go. ich kann dieses Hotel nicht weiterempfehlen.“