Außenpool, Liegestühle

Bewertungen von Senegambia Beach Hotel

4.5 out of 5
Senegambia Beach Hotel
Senegambia Road, Serrekunda

Bewertungen

7,8

Gut

98 von insgesamt 313 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
135 von insgesamt 313 Gästebewertungen haben eine Bewertung von 8 - Gut" "
44 von insgesamt 313 Gästebewertungen haben eine Bewertung von 6 - Okay" "
22 von insgesamt 313 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
14 von insgesamt 313 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,2/10

Personal & Service

7,6/10

Ausstattung

7,4/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Arnulf

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Senegambia Beach Hotel ist eine erstklassige Anlage, wir waren sehr zufrieden. Die Mitarbeiter sind freundlich und immer hilfsbereit, die Reinigungskräfte haben zuverlässig und gründlich gearbeitet. Besonders erfreut hat uns die reichhaltige Frühstücksauswahl, die keine Wünsche offen lies.Wir kommen gerne wieder.
Aufenthalt von 9 Nächten im März 2024
Antwort von S. Santosh Kumar am 19. März 2024
Dear Mr. Arnulf,Thank you for choosing Senegambia Beach Hotel for your stay and for taking the time to share your feedback. We're delighted to hear that you had a fantastic stay, enjoying our facilities and the overall experience.We greatly appreciate your kind review about our great and excellent hotel, and the courteous and accommodating staff. Your satisfaction is our top priority, and we look forward to the opportunity to welcome you back for another wonderful stay.Warm Regards

10/10 – Hervorragend

Fred

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles super
Aufenthalt von 6 Nächten im Februar 2024
Antwort von S. Santosh Kumar am 12. Apr. 2024
Dear Guest,Greetings from Senegambia Beach Hotel!Thank you for choosing Senegambia Beach Hotel for your stay and for taking the time to share your feedback. We're delighted to hear that you had a fantastic stay, enjoying our facilities and the overall experience.Your satisfaction is our top priority, and we look forward to the opportunity to welcome you back for another wonderful stay.With kind regards,

10/10 – Hervorragend

Gert

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Fjggj
Aufenthalt von 16 Nächten im Februar 2024
Antwort von S. Santosh Kumar am 5. März 2024
Dear Guest,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.

8/10 – Gut

Timur

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im Februar 2024
Antwort von S. Santosh Kumar am 5. März 2024
Dear Guest,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schimmel ohne Ende! Kann mit Bildern belegt werden
Aufenthalt von 10 Nächten im Februar 2024
Antwort von S. Santosh Kumar am 20. Feb. 2024
Dear Mr. Robert,Thank you for letting us knows about the issues that you experienced during your recent visit to our property. Reviews like these allow us to address areas of improvement.We apologize for not meeting up with your expectations. Your valuable feedback has been shared with the team and corrective measures as necessary are being instituted. Guest satisfaction is our No. 1 priority here at Senegambia Beach Hotel, and we look forward to your future visit and assured you of our best services at all times.Thanks & Regards

10/10 – Hervorragend

Rocco

Gut: Sauberkeit, Personal & Service und Ausstattung
i.O.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von S. Santosh Kumar am 19. Feb. 2024
Dear Guest,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.Thanks & Regards

2/10 – Ungenügend

Karin

Aufenthalt von 4 Nächten im Januar 2024
Antwort von S. Santosh Kumar am 8. Feb. 2024
Dear Guest,Thank you for choosing Senegambia Beach Hotel for your stay and for taking the time to share your feedback.We apologize for not meeting up with your expectations. But at the same time we need to know that where we have lacked so the we can rectify the issue. So kindly provide your valid mail ID, so that we can get proper issue which you have faced. We hope you would give us another opportunity to wow you and our team looks forward to your future visit and assure you of our best services at all times.With Warm Regards

6/10 – Okay

Burkhard

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 10 Nächten im Oktober 2023
Antwort von S. Santosh Kumar am 6. Nov. 2023
Dear Mr. Burkhard,Thank you for taking the time to share your feedback for Senegambia bech Hotel. I’ve shared this with the team so we can improve any shortfalls.Thanks & Regards

10/10 – Hervorragend

Arnulf

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles hat, wie immer, hervorragend funktioniert, das Personal ist sehr freundlich und hilfsbereit, das Frühstücksbuffet lässt keine Wünsche offen. Vielen Dank, komme gerne wieder
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von S. Santosh Kumar am 29. Okt. 2023
Dear Mr. Arnulf,Thank you for your wonderful review for Senegambia Beach Hotel!We are so pleased to hear that you enjoyed our Buffet Breakfast and truly appreciate your kind words about our staffs. We look forward to welcoming you back in the near future!Best Regards,S. Santosh Kumar

8/10 – Gut

Martin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nettes Hotel Familien geeignet Schöne Gartenanlage
Antwort von S. Santosh Kumar am 13. Okt. 2023
Dear Mr. Martin, Thank you so much for taking the time to provide us with such a wonderful review at Senegambia Beach Hotel! We are so glad to hear that you had a pleasant stay and that our staff was so accommodating. And we appreciate your kind words of appreciation for our Hotel's Greenery.We appreciate your kind words and look forward to hosting you again in the future! Best Regards,

8/10 – Gut

Dorothea

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Wir hatten einen guten Aufenthalt lediglich für zwei Nächte. Für uns war die Unterkunft angemessen und zweckmäßig.
Aufenthalt von 2 Nächten im September 2022
Antwort von Adama am 4. Okt. 2022
Hallo Dorotthea,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, Sie bald wieder begrüßen zu dürfen!Mit freundlichen Grüßen,

6/10 – Okay

Jakob

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Veraltet, aber OK
Anfragen an das Hotel wurden im Vorfeld nicht beantwortet, viele Services standen nicht oder unzureichender zur Verfügung ( Internet, Bars...) und man merkt, dass das Management teilweise falsche Prioritäten setzt (Frühstücksbuffet unvollständig, nicht zeitnah aufgefüllt, Qualität der Speisen...). Zum größten Teil ist das Servicepersonal sehr freundlich und bemüht, was ein großer Pluspunkt ist. Definitiv ist die Anlage renovierungsbedürftig.
Aufenthalt von 3 Nächten im November 2021
Antwort von Adama - Front Desk Manager am 22. Nov. 2021
Dear Mr. Jakob, On behalf of The Hotel, please accept our apology for the inconveniences experienced during your stay. We strive to ensure our patrons experience the best stay possible during their visits even when we are coming from a corona period. The issues highlighted will be seriously looked into. We hope you will see an improvement and enjoy your time with us in your next visit. Thank you. Mr. Adama Ndure Front Office Manager

8/10 – Gut

Sigrid

Gut: Personal & Service und Zustand der Unterkunft
Sehr freundliches Personal. Leider gab es 16 Tage lang nur das gleiche einfache Frühstücksangebot. Zudem fehlten mal die Weißbrotstangen (dafür nur Toastbrot), die Teebeutel (auf Nachfrage erhalten). Die Sauberkeit an den Tischen ließ zu wünschen übrig: Die Platzdecken wurden "zum Saubermachen" nicht angehoben. Darunter viele Krümel von den Vorgänger-Gästen. Teilweise war das Besteck nicht sauber (Essensreste v. Eiern u.dgl.). Im Zimmer hingen bei Ankunft noch Spinnweben zw. Türe und Schrank; Oberflächen (z.B.Sideboard) wurden selten gereinigt. Im Bad, das sehr groß war, fehlen Ablageflächen. In der Dusche nur eine Seifenablage; alles musste auf den Boden gestellt werden. Da die Ablageflächen auf dem Waschbecken sehr klein waren, wurde ein Minihocker ins Badezimmer gestellt. Das ist zu wenig. Platz z.B. für ein größeres Wandregal wäre vorhanden. Zimmer war sehr groß. Dies war schön. Rechts u links v. Bett sind Nachttische aufgestellt. Gut! Um jedoch die Lichter an den Betten anzuschalten, musste man aufstehen, da die Kabel-Schalter viel zu weit vom Bett entfernt waren. Schade! Es lief mit dem Zimmerservice noch nicht rund: Toilettenpapier fehlte manchmal, wie auch die Seife. Handtücher waren 1 x überhaupt nicht da - die alten waren aber auch nicht mehr da. Die Sachen wurden immer schnellstmöglich gebracht, aber zuvor musste man eben auf die Suche nach einem Zuständigen gehen. Teilweise nur Kleinigkeiten, die aber den Urlaub angenehmer machen würden.
Aufenthalt von 16 Nächten im Oktober 2021
Antwort von Adama - Front Desk Manager am 23. Nov. 2021
Dear Sigrid, Bitte akzeptieren Sie im Namen des Hotels unsere Entschuldigung für die Unannehmlichkeiten während Ihres Aufenthalts. Wir bemühen uns sicherzustellen, dass unsere Gäste während ihrer Reisen die bestmöglichen Besuche erleben, und dieses Mal haben wir unser Ziel verfehlt. Die von Ihnen angesprochenen Punkte werden ernsthaft geprüft, auch wenn wir aus einer schwierigen Covid-Zeit kommen. Wir hoffen, dass Sie bei Ihrem nächsten Besuch eine Verbesserung feststellen und Ihre Zeit bei uns genießen werden. Bitte kontaktieren Sie mich, wenn Sie weitere Fragen oder Anmerkungen zu Ihrem Aufenthalt haben. Dankeschön.

8/10 – Gut

Bernd, Stuttgart

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schönes Hotel mit Pool und Meer. Tolles Frühstück und sauber.
Aufenthalt von 7 Nächten im Februar 2020
Antwort von Fatou am 1. März 2020
Thank you very much for your comments. We are glad that you enjoyed staying in our hotel and look forward to seeing you again.

10/10 – Hervorragend

Arkadiusz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von fatou am 10. Dez. 2019
Thank you for giving our hotel excellent scored 10 out of 10. we really appreciate it and we continue the hard work to satisfy our clients. thank you

8/10 – Gut

Albert, Ingelfingen

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
War in Ordnung. Gerne wieder. Beim nächsten mal müssen wir außerhalb der Regenzeit verreisen.
Aufenthalt von 6 Nächten im September 2019
Antwort von Fatou am 22. Sept. 2019
Thanks for your feedback. We are happy to hear that you like our product and look forward to welcoming you at our hotel again.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
Hotel am Strand, musste mich öfters beschweren: Sehr laut, keine Schallisolierung, Housekeeping sehr schlecht, bin einmal umgezogen, im ersten Zimmer musste ich den Safe bezahlen, im zweiten nicht.
Aufenthalt von 15 Nächten im Dezember 2018

8/10 – Gut

Christoph, Bargteheide

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
,nice and convenient accomodation at the beach good breakfast
Aufenthalt von 1 Nacht im Oktober 2018

4/10 – Schlecht

Helmut, Deutschland

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Qualität
Im Vergleich zu Zimmern von Freunden, die zur gleichen Zelt dort waren, hatte ich so ziemlich das schlechteste/einfachste Zimmer des Hotels!

8/10 – Gut

Rainer, Nürnberg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ungezwungene Atmosphäre, familienfreundlich
Freundlichkeit und Hilfsbereitschaft des Personals lassen so manchen kleinen Fehler vergessen. Das Hotel ist schon ein wenig in die Jahre gekommen. Dies hat aber auch seinen Charme. Die Zimmer sind zweckdienlich eingerichtet und sauber. Alles in allem entspricht die Anlage der 3-Sterne-Kategorie. Ich habe mich in diesem Hotel sehr wohlgefühlt. Man sollte unbedingt auch ein paar Ausflüge ins Landesinnere unternehmen. Die Bevölkerung ist auf dem Land trotz bitterer Armut überaus herzlich. Eventuell findet sich ja noch das ein oder andere Kleidungsstück oder Spielzeug zu Hause. In Gambia wird wie überall in Afrika alles gerne genommen.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
schöne Anlage mit Park und Strand
etwas zu wenig Veranstaltungen von dem Land , gute Lage, freundliches Personal

10/10 – Hervorragend

John

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful grounds with abundant trees and wildlife. Quiet and peaceful. Excellent, well-trained, friendly staff.
Aufenthalt von 17 Nächten im April 2024
Antwort von Reservations am 22. Mai 2024
Dear John,Thank you for taking the time to share you stay experiences with us. We are glad you enjoyed your stay with us and looking forward to welcoming you back again.Kind Regards,Reservations

8/10 – Gut

Joeri

Gut: Sauberkeit und Zustand der Unterkunft
Nice resort with animation.Breakfast could be better...
Aufenthalt von 4 Nächten im März 2024
Antwort von S. Santosh Kumar am 5. Apr. 2024
Dear Guest,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. We will definitely look in to the breakfast section. Thank you for giving us the chance to serve you and we hope to have you with us again soon.Warm Regards

8/10 – Gut

Dick

Aufenthalt von 7 Nächten im Februar 2024
Antwort von S. Santosh Kumar am 21. März 2024
Dear Mr. Dick,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.Warm Regards

10/10 – Hervorragend

Jessica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super mooi hotel in een tropische tuin , direct aan het strand en in het centrum . Alles op loopafstand. Geweldig ontbijt !
Aufenthalt von 14 Nächten im Februar 2024
Antwort von S. Santosh Kumar am 25. Feb. 2024
Dear Ms. Jessica,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.With Warm Regards

10/10 – Hervorragend

Thopil

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
On the beach, great food and beer, lovely staff. Very green and welcoming. Very spacious bathroom and luxurious. Clean like Switzerland and efficient as Germany, warm as Thailand and relaxed as African beach.
Aufenthalt von 10 Nächten im Februar 2024
Antwort von S. Santosh Kumar am 22. Feb. 2024
Dear Guest,Thank you for choosing Senegambia Beach Hotel and for sharing your wonderful feedback with us. We are thrilled to hear that you had a wonderful stay and that our Very spacious bathroom and luxurious room, daily cleaning, and delicious food & Beverage enhanced your experience.Thank you for acknowledging the efforts of our team in ensuring that you started your day feeling great. We truly appreciate your kind words and look forward to welcoming you back to Senegambia Beach Hotel for another memorable stay in the future!With Warm Regards

8/10 – Gut

Ghassan

Gut: Personal & Service und Komfort des Zimmers
A true feeling of Africa...
The hotel is still one of the best hotels in Gambia that can offer you a true feeling of Africa. Some of the rooms and yhw facilities needs urgent upgrade. My message to the management...you have a jewel in your hands....just take good care of it.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von S. Santosh Kumar am 19. Feb. 2024
Dear Guest,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. However, we appreciate you bringing to our notice the inconveniences you have encountered during your stay. . So Your feedback has been shared with the team and corrective measures as necessary have been instituted. Thank you for giving us the chance to serve you and we hope to have you with us again soon.Thanks & Regards

10/10 – Hervorragend

Saya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great experience
Aufenthalt von 8 Nächten im Februar 2024
Antwort von S. Santosh Kumar am 16. Feb. 2024
Dear Ms. Saya,We are delighted to receive your positive feedback following your recent stay at Senegambia Beach Hotel. Your experience means the world to us, and we're thrilled to hear about your pleasant stay.We look forward to welcoming you back to our Senegambia Beach Hotel for another memorable experience. Thank you for choosing Senegambia Beach Hotel, and we eagerly await the pleasure of hosting you again in the future.Thanks & Regards

10/10 – Hervorragend

Anne

Aufenthalt von 1 Nacht im Februar 2024
Antwort von S. Santosh Kumar am 10. Feb. 2024
Dear Guest,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.With Warm Regards

10/10 – Hervorragend

Dennis, West Roxbo

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly staff who try to make things as easy for you as possible. We have been going there for years and would never consider another hotel.
Aufenthalt von 10 Nächten im Januar 2024
Antwort von S. Santosh Kumar am 25. Jan. 2024
Dear Guest,Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed our Lovely stay at Senegambia Beach Hotel. We're glad to look forward and welcoming you back for more wonderful moments at Senegambia Beach Hotel.

10/10 – Hervorragend

RICHARD

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel
Beautiful tropical hotel with monkeys and vultures roaming the grounds. Rooms are basic but clean and comfortable. Service at Oasis pool bar was very slow during the day, sometimes due to understaffing and sometimes due to staff talking not working. All in a terrific hotel right on the beach with it's position on the Strip there are 30 bar/restaurants, 5 shops, 20 money exchangers and 6 ATMs within 10 minutes walk. Highly recommended.
Aufenthalt von 11 Nächten im Januar 2024
Antwort von S. Santosh Kumar am 6. Feb. 2024
Dear Guest,Thank you for appreciate about our hotel ambiance.also thank you for letting us knows about the issues that you experienced during your recent visit to our property. Reviews like these allow us to address areas of improvement.We apologize for not meeting up with your expectations. Your valuable feedback has been shared with the team and corrective measures as necessary are being instituted. Guest satisfaction is our No. 1 priority here at Senegambia Beach Hotel, and we look forward to your future visit and assured you of our best services at all times.Thanks and Regards

10/10 – Hervorragend

Phil

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and comfortable place to stay with extremely kind personnel. But am glad we just stayed only 2 nights and experienced 14 days of the "real" inland Gambia too.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von S. Santosh Kumar am 14. Jan. 2024
Dear Guest,We are delighted to receive your positive feedback following your recent stay at Senegambia Beach Hotel. Your experience means the world to us, and we're thrilled to hear about your pleasant stay.It's wonderful to know that you enjoyed the ambiance of our hotel. We look forward to welcoming you back to our Senegambia Beach Hotel for another memorable experience. Should you have any special requests or require assistance with reservations for your next visit, please do not hesitate to reach out to us.Thank you for choosing Senegambia Beach Hotel, and we eagerly await the pleasure of hosting you again in the future.

4/10 – Schlecht

Joseph

Aufenthalt von 7 Nächten im Januar 2024
Antwort von S. Santosh Kumar am 8. Feb. 2024
Dear Mr. Joseph,Thank you for choosing Senegambia Beach Hotel for your stay and for taking the time to share your feedback.We apologize for not meeting up with your expectations. But at the same time we need to know that where we have lacked so the we can rectify the issue. So kindly provide your valid mail ID, so that we can get proper issue which you have faced. We hope you would give us another opportunity to wow you and our team looks forward to your future visit and assure you of our best services at all times.With Warm Regards

8/10 – Gut

Madeleine

Aufenthalt von 3 Nächten im Januar 2024
Antwort von S. Santosh Kumar am 14. Jan. 2024
Dear Guest,Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed our Lovely stay at Senegambia Beach Hotel. We're glad to look forward and welcoming you back for more wonderful moments at Senegambia Beach Hotel.

2/10 – Ungenügend

GIBRIL

Gut: Ausstattung
It was closer to the most popular areas in Gambia.
Aufenthalt von 19 Nächten im Dezember 2023
Antwort von S. Santosh Kumar am 8. Feb. 2024
Dear Mr. Gibril,Thank you for choosing Senegambia Beach Hotel for your stay and for taking the time to share your feedback.We apologize for not meeting up with your expectations. But at the same time we need to know that where we have lacked so the we can rectify the issue. So kindly provide your valid mail ID, so that we can get proper issue which you have faced. We hope you would give us another opportunity to wow you and our team looks forward to your future visit and assure you of our best services at all times.With Warm Regards

8/10 – Gut

Alid

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von S. Santosh Kumar am 14. Jan. 2024
Dear Guest,Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed our Lovely stay at Senegambia Beach Hotel. We're glad to look forward and welcoming you back for more wonderful moments at Senegambia Beach Hotel.

10/10 – Hervorragend

Bent

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im Dezember 2023
Antwort von S. Santosh Kumar am 4. Jan. 2024
Dear Mr. Bent,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.With Warm Regards

6/10 – Okay

Sheila

Gut: Personal & Service und Ausstattung
Staff were very good with the exception of our cleaner forgetting towels and one unhelpful male receptionist. The room was very tired but the public areas eg bar, pools, dining were very good.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von S. Santosh Kumar am 20. Jan. 2024
Dear Ms. Sheila,We are delighted to receive your positive feedback following your recent stay at Senegambia Beach Hotel. Your experience means the world to us, and we're thrilled to hear about your pleasant stay.It's wonderful to know that you enjoyed the ambiance, Public area, BAR, Pool and Restaurant of our hotel. We are especially proud of our Receptionist staff, who consistently deliver exceptional service with a smile. We greatly appreciate your recognition of the staff.We look forward to welcoming you back to our Senegambia Beach Hotel for another memorable experience. Should you have any special requests or require assistance with reservations for your next visit, please do not hesitate to reach out to us.Thank you for choosing Senegambia Beach Hotel, and we eagerly await the pleasure of hosting you again in the future.

10/10 – Hervorragend

chris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von S. Santosh Kumar am 4. Jan. 2024
Dear Guest,We sincerely appreciate you taking the time to share with us your experience at Senegambia Beach hotel. We do all we can to provide our guests with the best service, and it always makes our day when our team gets appreciated for all the hard work that has been put in to make our guest event fruitful. Feedback like yours is valued by every team member here, and it gives us the motivation to continue developing and growing as a company. Thank you for giving us the chance to serve you and we hope to have you with us again soon.With Warm Regards

10/10 – Hervorragend

Sheila

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was an amazing hotel. Staff was courteous and friendly. My only suggestion is that with the housekeeping staff as many tourists come to the hotel they may or may not need a housekeeper to iron some shirts at a moment's notice therefore more people need to be hired so that the housekeeping can have attendants offering a 24/7 service
Aufenthalt von 4 Nächten im November 2023
Antwort von S. Santosh Kumar am 5. Dez. 2023
Dear Guest,We are delighted to receive your positive feedback following your recent stay at Senegambia Beach Hotel. Your experience means the world to us, and we're thrilled to hear about your pleasant stay.It's wonderful to know that you enjoyed the ambiance, clean rooms and friendly staff of our hotel. We are especially proud of our staff, who consistently deliver exceptional service with a smile. We greatly appreciate your recognition of the staff.Thank you for your suggestion regarding Housekeeping we will definetly look in to that and your suggetion has been shared to our management. We look forward to welcoming you back to our Senegambia Beach Hotel for another memorable experience. Thank you for choosing Senegambia Beach Hotel, and we eagerly await the pleasure of hosting you again in the future.

4/10 – Schlecht

Patricia

Aufenthalt von 7 Nächten im November 2023
Antwort von S. Santosh Kumar am 2. Dez. 2023
Dear Mr. Patricia,Thank you for taking the time to share your feedback for Senegambia bech Hotel.We apologize for not meeting up with your expectations. But at the same time we need to know that where we have lacked so the we can rectify the issue. So kindly provide your valid mail ID, so that we can get proper issue which you have faced. Thanks & Regards

8/10 – Gut

eddy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 14 Nächten im November 2023
Antwort von S. Santosh Kumar am 2. Dez. 2023
Dear Mr. Eddy,We are delighted to receive your positive review following your recent stay at Senegambia Beach Hotel. Your experience means to us, and we're thrilled to hear about your pleasant stay.We look forward to welcoming you back to our Senegambia Beach Hotel for another memorable experience. Should you have any special requests or require assistance with reservations for your next visit, please do not hesitate to reach out to us.Thank you for choosing Senegambia Beach Hotel, and we eagerly await the pleasure of hosting you again in the future.Thanks & Regards

8/10 – Gut

Tamsin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
heel leuk en gezellig hotel. vriendelijk personeel, nette kamers, op wandelafstand van de strip en aan de zee.
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von S. Santosh Kumar am 13. Nov. 2023
Dear Guest,We are delighted to receive your positive feedback following your recent stay at Senegambia Beach Hotel. Your experience means the world to us, and we're thrilled to hear about your pleasant stay.It's wonderful to know that you enjoyed our hotel ambiance, cleaned rooms and friendly staff of our hotel. We are especially proud of our staff, who consistently deliver exceptional service with a smile. We greatly appreciate your recognition of the Hotel.We look forward to welcoming you back to our Senegambia Beach Hotel for another memorable experience. Should you have any special requests or require assistance with reservations for your next visit, please do not hesitate to reach out to us.Thank you for choosing Senegambia Beach Hotel, and we eagerly await the pleasure of hosting you again in the future.

6/10 – Okay

Karen and Claudia

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
unresponsive staffs
Aufenthalt von 1 Nacht im November 2023
Antwort von S.Santosh Kumar am 10. Nov. 2023
Dear Guest,At the outset, allow me to offer my most sincere apologies for the inconvenience you have faced. Your feedback has been shared with the team and corrective measures as necessary are being instituted. I take great pride in the service our hotel provides, and I'm always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience.Thank you for letting us know about the issues that you experienced. Reviews like these give us an opportunity to address the areas of improvement. We hope you would give us another opportunity to wow you and our team looks forward to your future visit and assure you of our best services at all times.Thanks & Regards

10/10 – Hervorragend

Roy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von S. Santosh Kumar am 13. Okt. 2023
Dear Mr. Roy, Thank you so much for taking the time to provide us with such a wonderful review at Senegambia Beach Hotel! We are so glad to hear that you had a pleasant stay in our Hotel. We appreciate your kind words and look forward to hosting you again in the future! Best Regards,

10/10 – Hervorragend

Sheila

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have been staying here for 10 years and have never been disappointed. Great staff, great location and great G&T!!
Aufenthalt von 5 Nächten im September 2023
Antwort von Senegambia Beach am 4. Okt. 2023
Hello Sheila,Thank you for taking the time to share your feedback with us. We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,

10/10 – Hervorragend

MOHAMED

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Second Honeymoon in Senegambia
Everything was marvelous. From the security gates agents, to the room service attendants passing by the front desk lobby and the restaurant staff. The entire complex is magnificient with lush gardens full of chirping birds and flying monkeys. What a fresh atmostphere
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Senegambia Beach am 25. Juli 2023
Dear Mohamed,Thank you for taking your time to send us feedback. We are glad you enjoyed your stay with us and looking forward to hosting you again in the near future.Best Regards,ReservationsSenegambia Beach Hotel

10/10 – Hervorragend

MOHAMED

Geschäftlich gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Senegambia Beach am 5. Aug. 2023
Hello Mohamed,Thank you for taking the time to share your feedback with us. We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,

10/10 – Hervorragend

Monte

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Senegambia Hotel was the perfect place on the beautiful beach in The Gambia for a family vacation or business trip as it was for me. beautiful grounds like a botanical gardens with plants, trees, animals and amazing birds. Two beautiful pools with restaurants, an excellent hot buffet breakfast each am and fantastic security. And best of all fantastic air conditioning in my guest suite which is really important in Gambia!
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Senegambia Beach am 5. Aug. 2023
Hello Monte,Thank you for taking the time to share your feedback with us. We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,

8/10 – Gut

Karen

Aufenthalt von 14 Nächten im Juni 2023
Antwort von Senegambia Beach am 5. Aug. 2023
Hello Karen,Thank you for taking the time to share your feedback with us. We’re so happy to hear that you enjoyed your stay with us and look forward to welcoming you again soon! Kind regards,