Rancho Cerro Colorado Urlaub günstig buchen

they advertised on Expedia that it was all inclusive, but when you get there, the rules change and they have tiers of all-inclusive which they did not disclose to us. The pool bottom was so rough it cut my foot and the pool smelled like urine. The street vendors haggled you very aggressively even when you were in the restaurant eating dinner they came up and they were asking me for weed Coke, meth. All excursions had additional fees once you got there and very high pressure sales you know for photos or it’s like they didn’t accept no for an answer. The resort made us go to an hour and a half presentation to sell their club membership and we were there four hours. I told them I did not want to be pressured because I wasn’t intending to buy anything. I just wanted the free gift and we were there 4 hours these people were relentless. You told one sales person no they brought in another that person you told him no they brought in another. It was just awful experience.

Unser Zimmer war immer tip top sauber, ganz lieben Dank an die Dame die sich so viel Mühe gegeben hat und jeden Morgen ein großes Lächeln mitgebracht hat. Das ganze Personal war wirklich phantastisch, lieben Dank an alle! Speziell aber an Roberto und Luis vom Empfang /Concierge Bereich und Silvia die im Spa arbeitet. Beim Essen gab es immer Büffet und diverse Restaurants on top, wie zum Beispiel ein Steak House, Sushi oder Italienisches Essen.

You get a beautiful view from almost all locations. The staff were super friendly and accommodating. I didn't eat at all of the restaurants but the pizza at Il Forno was good. As were the drinks! I would have liked to see a few Mexican options on the menu, but, I could have ventured around the property to a different restaurant if it was really an issue. It was low season, but they seemed fully staffed and everything was open. The only comment I have is that I waited over an hour for help with my luggage on check out, despite making several calls. I had given myself plenty of time for the airport, but that could have been an issue for someone on a tighter schedule.

We booked the 2 bedroom suite with ocean view. Unfortunately there’s construction blocking the gorgeous view. It can initially be seen in their lobby. We couldn’t enjoy the balcony and plunge pool. The staff was accommodating enough to change our rooms but it was still the same view. Their rooftop pool will eventually have a building blocking their view depending on how high it’ll get built. Aside from that, the resort is very nice and the staff are very friendly!

Overall customer service was unsatisfactory. Staff wasn’t very helpful only a handful were nice and friendly. I wouldn’t recommend this place. I would look into other places that have better service and value for the price we paid.