I got this hotel because it is near many of the things I wanted to do and see in LA, also an easy point to grab Lyfts and Ubers. However, I don’t understand their model. You have to check yourself in after flying all day and having already paid for this expensive hotel. But there’s a staff member at the front desk and they don’t even try to help you? The bar staff also seemingly can’t handle more than 4 guests and everyone looks flustered all the time. The room is cute but extremely tiny. It can be awkward if you’re sharing with a friend you’re not close with. There’s no privacy and no where to hang besides on the bed. They can’t bring an iron to your room because you have to use their Ironing room which is at the end of the hall. The machines in the gym appears to be in great condition and upgraded models but half of them didn’t work. The lobby and “living room” though, is extremely cute and there were always people using it, but mostly because you can’t do anything in your room due to the size. Overall, would not recommend for the price.
