Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our experience at this condo was interesting. The condo itself was very clean and well represented by the pictures. There were numerous amenities (beach chairs, ice cooler, and laundry detergent) that helped our family stay comfortable during the stay. However, immediately after check-in, we noticed one of the faucets in the master suite was broken. We contacted CB Island Vacations and they provided a solution very quickly, though we decided to decline fixing it until after our stay. Their communication was great. Some negatives of the stay: all of the knives provided were incredibly rusty, some of the sheets had stains, some towels had what appeared to be blood stains. There were other linens provided, so we switched out what we could. The biggest negative, through no fault of the company, were the other residents. On our last day before checking out, my family decided to spend the afternoon at the pool. My two children were not yelling (one of the pool rules), but two different residents felt the need to shout from their lanais telling us to keep it down. The resident in 104 spoke to my wife first. Immediately after, the resident in 204 shouted from his balcony. This resident repeatedly shouted “Do you understand? Do you understand?” as if we did not speak English. This was borderline racist since we are of Asian descent. A pool maintenance worker, who was present throughout this entire exchange, approached us and said “your kids are not even loud.” After this unpleasant experience, we decided it was no longer acceptable for us to use the condo amenities and proceeded to leave. The resident in 104 felt the need to COME DOWN TO THE POOL to berate us AGAIN in front of our children. This was incredibly unacceptable. We will NOT be staying at this property again.