Außenbereich

Bewertungen von Microtel Inn & Suites by Wyndham Huntsville

2 out of 5
Microtel Inn & Suites by Wyndham Huntsville
1820 Chase Creek Row, Huntsville, AL

Bewertungen

6,0
167 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
237 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
223 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
161 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
213 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,2/10

Sauberkeit

7,0/10

Personal & Service

5,2/10

Ausstattung

5,8/10

Zustand der Unterkunft

5,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes uns sauberes Hotel
Wir war für eine Nacht in diesen Hotel, es war alles in Ordnung.

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
sauberes gut ausgestattetes Zimmer, Frühstück war in Ordnung, ALLERDINGS befindet das Hotel sich neben einen Kraftwerk, UNBEDINGT Zimmer zur Straßenseite verlangen!!!!

6/10 – Okay

Verifizierter Reisender

8/10 – Gut

H. u. B. Meyer, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schickes Motel
Saubere,schicke Zimmer (etwas klein). Schöne Lobby mit Sitzgelegenheiten.

2/10 – Ungenügend

Reginald

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was very dirty no air couch semen stained smelled of mildew
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 27. Mai 2024
Dear Guest,We sincerely apologize for the unacceptable conditions you encountered during your stay. This level of cleanliness is far below our standards, and we deeply regret the discomfort and inconvenience it caused you. We are taking immediate action to address these issues with our housekeeping and maintenance teams to ensure they are resolved and do not happen again. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a significantly improved experience in the future.

4/10 – Schlecht

Laura

Mit Haustieren gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property weas unclean, cigarette butts and trash on the grounds in many places. We got a pet room, because we were traveling with an animal, expecting it to smell of pet but it smelled so strongly of urine we had to leave the window open the whole stay. We didnt have towels in our room upon arrival at 1am. There is all sorts of damage in the rooms and common areas. It works if you need a place to stay....
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Sophia CSR am 27. Mai 2024
Dear Guest,We sincerely apologize for the numerous issues you encountered during your stay. The cleanliness of the property, the odour in the pet room, and the lack of towels are all unacceptable and far below our standards. We are taking immediate action to address these concerns with our housekeeping and maintenance teams. Your feedback is invaluable to us, and we will work diligently to make the necessary improvements. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a much better experience in the future.

2/10 – Ungenügend

Jamie

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room smelt like smoke in a nonsmoking room. It was an easy switch but then that room offered had rusted tub fixtures. The small TV on top of the armoire. Just uncomfortable. Very very outdated. The reviews are not correct. Cannot be correct. No way an 8. They must complete their own reviews. Let’s see how breakfast goes.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 27. Mai 2024
Dear Guest,Thank you for sharing your experience. We apologize for the smoke smell in your non-smoking room and the issues you encountered in the second room. We strive to maintain high standards, and it's clear we fell short during your stay. Your feedback regarding the outdated fixtures and overall comfort is noted, and we will work on making the necessary updates. We are committed to improving our services and appreciate your patience. We hope breakfast meets your expectations and that you'll consider giving us another chance in the future.

6/10 – Okay

Larry

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
TV didn't work and wasn't replaced till the 2nd day, window screens were ripped
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 27. Mai 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience you experienced with the non-working TV and the ripped window screens. It's disappointing that the TV issue wasn't resolved until the second day, and we regret any frustration this caused. Your comments are important to us, and we will address these issues promptly to prevent them from happening again. We appreciate your patience and hope to provide you with a better experience in the future.

2/10 – Ungenügend

Vanessa

Verbesserungswürdig: Sauberkeit
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Sophia CSR am 27. Mai 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

2/10 – Ungenügend

Sydney

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 23. Mai 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

4/10 – Schlecht

Cristopher

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pictures on Expedia do not match the hotel , Checked in and had to give a deposit, the room they gave me 224 was tore up , when I walked up to the room the door was open , I walked in and the curtains were ripped up and barley hanging, the drawers were smashed in and with no pillows or comforter , and had a bad smell . I went back to the desk and they walked up with me and basically oh , I told them that I’m not taking a chance of them taking my deposit, they gave me another room which was better but still wasn’t that great . When you walk down the halls , the walls had patches everywhere like people just kicked in the walls . Not a great place to stay at all , like say the pics look great , but heck no never again , hopefully I get my deposit back , seemed kinda shady
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 23. Mai 2024
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

2/10 – Ungenügend

Dean

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Took 4 room assignments before satisfying room was available. Two rooms didn't have tv's, lights didn't work in one room, hole in wall in one bathroom and water leak. Window wouldn't shut completely. Very dirty. Carpet in poor condition.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 23. Mai 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

8/10 – Gut

Patricia

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 9. Mai 2024
Dear Guest,Thank you for your 4-star rating! We're glad to hear that you enjoyed your experience with our service. We always strive to provide the best possible experience for our customers, so if there is anything that we could improve upon, please do not hesitate to let us know. We appreciate your feedback and hope to serve you again in the future.

8/10 – Gut

Jaime

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Sophia CSR am 9. Mai 2024
Dear Guest,Thank you for your 4-star rating! We're glad to hear that you enjoyed your experience with our service. We always strive to provide the best possible experience for our customers, so if there is anything that we could improve upon, please do not hesitate to let us know. We appreciate your feedback and hope to serve you again in the future.

2/10 – Ungenügend

Sam

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
ROOM WAS IN AWFUL SHAPE NASTY
Aufenthalt von 2 Nächten im April 2024
Antwort von Sophia CSR am 9. Mai 2024
Dear Guest,We're truly sorry to hear about the condition of your room during your stay. Providing clean and comfortable accommodations is our top priority, and we apologize for falling short of your expectations. Your feedback is important to us, and we'll address the issues with our housekeeping team to ensure that such incidents are avoided in the future. If there's anything else we can do to make amends or assist you further, please don't hesitate to reach out. We appreciate your understanding and hope to have the opportunity to regain your trust in our property.

6/10 – Okay

Patricia

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
This is a convenient location for me, and the price is right -- but you (almost) get what you pay for. There is a ton of wear and tear in the rooms (carpet, walls, tubs, etc) - but it's clean. We checked into one room and the tv didn't work, so they switched us. The tv worked in that room, but the hair dryer didn't. We overheard another guest complaining at the desk that he didn't want to switch rooms, but could he please get someone in to fix (whatever the problem was). There is also a storage building going up next door, and construction starts promptly at 7am -- so don't expect to sleep in! Pros: convenient, inexpensive, relatively clean. Cons: Desperately in need of some basic handyman services: patching, painting, etc!
Aufenthalt von 3 Nächten im April 2024
Antwort von Sophia CSR am 9. Mai 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient and our rates affordable. However, we apologize for the maintenance issues you encountered during your stay. Your comments are valuable to us, and we'll work diligently to address the wear and tear in our rooms and ensure that all amenities are in proper working order. We appreciate your understanding and hope to have the opportunity to improve your experience in the future.

2/10 – Ungenügend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 9. Mai 2024
Dear Guest,Our objective is to deliver a superior experience, and we acknowledge that we did not meet your expectations on this occasion. We are eager to gain insight into the challenges you encountered during your visit, which led to a rating of 1. Your candid feedback, whether positive or negative, is crucial for our continuous improvement. We look forward to the opportunity to better serve you in the future.

2/10 – Ungenügend

Kristopher

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cigarettes put out in toilet and smelled like cigarettes in the room and hallway. Floor was just disgusting and tub looked unclean.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 9. Mai 2024
Dear Guest,We're deeply sorry to hear about the cleanliness and odor issues you experienced during your stay. Maintaining a clean and pleasant environment for our guests is a top priority, and we apologize for falling short of your expectations in this regard. Your feedback is important, and we'll address these concerns promptly with our housekeeping team to ensure that such incidents are avoided in the future. Additionally, smoking is prohibited in our rooms, and we apologize for any inconvenience caused by the lingering smell of cigarettes. We appreciate you bringing these matters to our attention, and we hope to have the opportunity to make it right during your future stays.

6/10 – Okay

Ronnie

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
It needs work. Water in tub was dripping. And the shower head was spraying on the wall. The freezer was iced over. And the cable TV was missing the HDMI cable to the TV. They replaced it though. Lots of damage on walls with half done repairs and mismatched paint, if any paint is used.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 9. Mai 2024
Dear Guest,We apologize for the issues you encountered during your stay. Maintaining our facilities to a high standard is important to us, and we're sorry that we fell short of your expectations in this regard. Your feedback regarding the water dripping in the tub, the shower head, the freezer, and the cable TV is valuable, and we'll address these concerns promptly with our maintenance and housekeeping teams to ensure that they are resolved effectively. Additionally, we apologize for any inconvenience caused by the damage on the walls and the mismatched paint. We appreciate you bringing these matters to our attention, and we hope to have the opportunity to improve your experience during your future stays.

4/10 – Schlecht

Jeremy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exterior looked okay until you went inside. Lobby was okay, room was out of date and damaged. Carpet was stained, room was never cleaned properly from last stay evidenced by an old key card sleeve in the middle of the floor. Towels were not in room, no coffee cups. Shower was old and dirty. Sheets were yellowed either from age or not cleaning properly. Comforter had ink stains and a cigarette burn. Breakfast was minimal waffle maker cereal and bread. True to their website, they have coffee 24/7. Only stayed because it was within my budget and it advertised breakfast but I will rethink my choices in the future. Didn't notice anything like the other reviews with dirty mattresses or bed bugs, I inspected thoroughly before laying down. Possibly because I booked a two bed room. If the room was half the price I paid I would be more understanding but for 20 dollars more I could've stayed in a holiday inn and not had these issues.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 9. Mai 2024
Dear Guest,We apologize for the disappointing experience you had during your stay. It's concerning to hear about the cleanliness and maintenance issues you encountered in your room. Providing a comfortable and well-maintained environment is important to us, and we regret that we fell short of your expectations in this regard. Your feedback is invaluable, and we'll address these concerns promptly with our housekeeping and maintenance teams to ensure that they are resolved effectively. We appreciate you bringing these matters to our attention, and we hope to have the opportunity to improve your experience during your future stays.

2/10 – Ungenügend

Gustavo

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Real bad place to stay
Aufenthalt von 4 Nächten im März 2024
Antwort von Sophia CSR am 15. Apr. 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

4/10 – Schlecht

Kyle

Mit einer Gruppe gereist
Gut: Personal & Service
There was shouting, swearing, stomping, and banging on doors until 2:00 am in the morning. The elevator and hallways reeked of weed and cigarettes.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 15. Apr. 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

6/10 – Okay

shanika

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 15. Apr. 2024
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

2/10 – Ungenügend

Ken

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
checked in - no working lights in the room - television not working - no remote. staff finally managed to replace lights and find another remote. dried blood on walls and ceiling. no refund or compensation provided for extremely dissapointing stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 29. März 2024
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

2/10 – Ungenügend

Megan, Nashville

Aufenthalt von 2 Nächten im März 2024
Antwort von Sophia CSR am 15. Apr. 2024
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 – Gut

Chris

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing it was pretty nice
Aufenthalt von 4 Nächten im März 2024
Antwort von Sophia CSR am 29. März 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 – Ungenügend

James

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I don’t like the fact that on the web site they said shuttle services available to airport. When I got to location and asked for shuttle ride to the airport in the morning I was notified that the shuttle service doesn’t run on the weekend. The shuttle was the whole point of staying at the location.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 29. März 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 – Ungenügend

April

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The 1st room we were given was DIRTY! The bedding, floor, everything was dirty. There was no housekeeping staff available so we were given another room. The 2nd room only had 1 bed. The toilet did not work in the 2nd room and was not repaired until the next day, and it still never worked properly. You have to let the front desk staff know each morning if you want your room cleaned. The 2nd day we were given hand towels instead of bath towels. Went down to the front desk and was told that they did not have any clean towels and there was no way to get any until the following day after housekeeping arrived and washed some.
Aufenthalt von 4 Nächten im März 2024
Antwort von Sophia CSR am 29. März 2024
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

8/10 – Gut

Jaime

Aufenthalt von 3 Nächten im März 2024
Antwort von Sophia CSR am 29. März 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 – Schlecht

Ana Maria, Santee

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The room was dirty, dated and smelled funny, nothing like the pictures online. It felt uncomfortable to be there and I had to cancel the remaining of my stay. The pool and the gym also weren’t opened
Aufenthalt von 3 Nächten im März 2024
Antwort von Sophia CSR am 11. März 2024
Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

8/10 – Gut

Marquis

Gut: Personal & Service
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Sophia CSR am 11. März 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

2/10 – Ungenügend

Martha

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Our room us filthy and everything lookterrible, the bathtub the floor has dead grass and debris all over will not take my shoes off on any of these floors. The box spring cover has a rust colored stain on the side looks disgusting. There is a cabinet with microwave and coffeepot on it sitting just barely pasy foyer sticking out into hallway to the door have to walk around it.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sophia CSR am 29. März 2024
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

2/10 – Ungenügend

Jonathan

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
This place was disgusting. The floors were dirty, the walls were dirty. There were holes in the walls with toilet paper stuffed in them, stains on the sheets, mold or blood on the bathroom ceiling. There was blood on the light switch in the room. Cigarette burns and smell everywhere. The police showed up due to a fight. Do not stay here.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sophia CSR am 29. März 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

4/10 – Schlecht

Donna, Waggaman

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
There are holes in the walls in the rooms and hallways and the carpet is old, dirty with cigarette burns. The beds were very comfortable, though. There was a family who was staying there and I was told by staff they felt sorry for them and gave the older male a job of collecting trash. The first night the female who appeared to be the mother of two children was yelling in the lobby and telling the man he won’t lay hands on her again. Between 11-11:30 pm the family was outside the building yelling while a male child around 7-8 years old ran around with no shirt on yelling and playing and riding a scooter. The temperature was in the upper 40. This continued for several hours. I was told the police were finally called and the next day they were quiet. Our night sleep was difficult and we had to go to a funeral the next morning. Our family was in 3 other room besides ours with the same complaints.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Sophia CSR am 29. März 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

2/10 – Ungenügend

George

Geschäftlich gereist, Mit dem Partner gereist
Terrible experience, roaches everywhere, room dirty, bathroom also very dirty and shower had cracks in it. Broken coffee and juice machine.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sophia CSR am 29. März 2024
Dear Guest,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
No way!
Rooms were terrible. Electric was faulty and didn’t work. Holes in the walls and door. Graffiti on the wall in the bathroom. The carpeting was torn and tattered all over the place. The place wreaked of marijuana “skunk” and cigarettes. It felt and smelled like I slept in an ashtray. I don’t have anything good to say about this place.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Sophia CSR am 29. März 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

4/10 – Schlecht

Nancy

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
In desperate need of repair!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sophia CSR am 29. März 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. We apologize for the inconvenience faced by you. We have spoken to the concerned person, and we wish to serve you better the next time. We will always ensure that we keep delighting you with our facilities and services.

2/10 – Ungenügend

Daniel

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Won’t stay here again!!
No refrigerator in room. Bathroom counter was falling off. Window curtain not attached. Terrible patchwork on wall. Sheets were dirty! HVAC unit very loud and the vent face was falling off!
Aufenthalt von 1 Nacht im Januar 2024

4/10 – Schlecht

RODNEY

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Room had an odor. Was "supposedly" non-smoking. TV did not work properly. Wood panel from kitchenette cabinet was off and propped up by the garbage can. Two drawers were falling apart and were unusable. Couch was nasty. Safety door lock was broken.

4/10 – Schlecht

Crystal

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The carpet needed swept. Light fixture above bed was dusty and dirty. No door safety lock. Smoke detector was open and no battery. Wall needed painted. Ceiling light constantly flashed. The vanity was held up with a board. The heater cover fell off. The pillows were old and worn out, but other than that it was ok.
Aufenthalt von 3 Nächten im Januar 2024

4/10 – Schlecht

Matthew

Aufenthalt von 3 Nächten im Dezember 2023

2/10 – Ungenügend

Patricia

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
horrible
night clerk had an attitude clumps of dirt in our floor couldn't get a vacuum or would have cleaned it outself cable didnt work covers were dirty no wash cloths room was falling apart desk trim was falling off door handle was coming off draws wouldnt close talked to clerk she said we were making things up and we got what we paid for
Aufenthalt von 1 Nacht im Dezember 2023

4/10 – Schlecht

STEFANI

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Regretfully the state of most carpets in this hotel need replaced or a stout cleaning. I also had to move rooms four times: first one was not clean, second one smelled like smoke, third: bed cover had dirt on it and sheets had stains on them, trash still in trash can and ashes near window on carpet. The fourth was okay but lights and tv were both on when I entered the room. It was noisy due to concrete being poured in parking lot next door...even at midnight.
Aufenthalt von 4 Nächten im Dezember 2023

6/10 – Okay

robert

Mit der Familie gereist
Needs some updating
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

Amanda

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was absolutely disgusting. Mold everywhere and other people hair all over the bathroom
Broken lock
Mold and dirt
Aufenthalt von 2 Nächten im Dezember 2023

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The staff was very nice but the cleanliness and quality of the inn has gone down. I was a little disappointed and surprised. The value of the price and condition of the property does not reflect comparably.
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

Daniel

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
TERRIBLE PLACE-NO GOOD
Dirty entry way - Dirty elevators - dirty hallway to room. Marijuana stanch throughout the hotel. Cereal but no milk to go with it. COLD coffee. Upon arrival there was a water leak in the entrance right thru the light bulb. (it's a miracle this place didn't catch on fire). Refrigerator had two settings, WARM or FROZE all our food. Coffee maker in room was broken. NO HOT WATER Tuesday night nor Wednesday morning. Should get half of my money back. It was the last time they saw me and my money.
Aufenthalt von 4 Nächten im Dezember 2023

2/10 – Ungenügend

Jo Ellen

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst stay ever at a Microtel
Worst place ever. Had no heat , no hot water. No clean towels after room was supposed to have been cleaned. Will not be back here. Coffee was terrible, ice machine didn't work. It was a big disappointment.
Aufenthalt von 2 Nächten im Dezember 2023

8/10 – Gut

Ralph

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 4 Nächten im November 2023

4/10 – Schlecht

Jason

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The outside looked nice, the staff was friendly but when I got to my room the desk was falling apart, huge scrapes on the walls, the shower head was broken and spit water in my face when it turned on, the tub drained very slowly, the sink was broken to where it couldn't hold water in the sink and seemed that everything was in general disrepair. The bed was comfortable and I saw no signs of any insects but was overall pretty disappointing based off of the photos prior to booking. Not worth the booking price.
Aufenthalt von 2 Nächten im November 2023