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Bewertungen von Queens Hotel

2 out of 5
Queens Hotel
Queens Staith, Skeldergate, York, England

Bewertungen

8,6

Hervorragend

431 von insgesamt 933 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
371 von insgesamt 933 Gästebewertungen haben eine Bewertung von 8 - Gut" "
100 von insgesamt 933 Gästebewertungen haben eine Bewertung von 6 - Okay" "
23 von insgesamt 933 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 933 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Pius

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von queens hotel am 16. Okt. 2023
Thank you for your review we really appreciate it and are pleased you enjoyed your stay.Many thanksKind regardsQueens hotel

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Sehr zentral und very british
Ein wenig England der 50er und 60er Jahre und ein starker Kontrast zu den großen Kettenhotels mit vielen Sternen. Wird offenbar hauptsächlich von englischen Pensionären bevölkert, die hier in Busladungen anreisen um die Stadt York zu erleben. Zum Zeitpunkt des Besuches war gerade Hochwasser und das Hotel stand flußseitig halb im Wasser - mit Möglichkeit zum Füttern der örtlichen Gänse und Schwäne. Nach Rückgang der Flut konnte man die schöne Uferpromenade benutzen.
Gänsefütterung bei Hochwasser

8/10 – Gut

Spencer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were friendly and helpful. Room was clean and provided everything we needed. Only real issue was the WiFi was abysmally slow.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von queens hotel am 26. Mai 2024
Thank you for your feedback and comments, we are pleased you enjoyed your stay with us.Kind regardsQueens Hotel

8/10 – Gut

Mariane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice Hotel and close to the City
Aufenthalt von 3 Nächten im Mai 2024
Antwort von The Queen's Hotel am 21. Mai 2024
Thank you for your review, we are pleased you enjoyed your stay.

10/10 – Hervorragend

Jennifer, Miami

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property for the stay. Very well located with breakfast and dining options in its restaurant. Rooms are spacious, nice and clean.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von queens hotel am 20. Mai 2024
Thank you for your feedback we really appreciate it, we are pleased you enjoyed your stay and our breakfast.we hope you will stay with us again.Kind regardsQueens Hotel

6/10 – Okay

Graham

Mit der Familie gereist
Great location, easy walkable access to most tourist highlights in York. Hotel was clean and safe but rooms were very warm even when using the fan. Overall though, good value for money.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von queens hotel am 13. Mai 2024
Thank you for your lovely comments we really appreciate it, we are pleased you enjoyed your stay and agree we have an ideal location.Kind regardsQueens Hotel

10/10 – Hervorragend

Keith

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is very convenient for the centre of York and parking is secure also the breakfast was self service but really nice and staff very pleasant
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Queens Hotel am 8. Mai 2024
Thank you for your lovely comments we are pleased you enjoyed your stay and hope you will stay again with us.Kind regardsQueens Hotel

8/10 – Gut

Amanda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent Reception staff - warm & welcoming. Super convenient location, very walkable.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von The Queen's Hotel am 6. Mai 2024
Thank you for your kind review, we are pleased you enjoyed your stay with us.

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location, good breakfast and quit
Aufenthalt von 2 Nächten im Mai 2024
Antwort von queens hotel am 4. Mai 2024
Thank you for your review and lovely comments, we agree we have a great location. We hope you will stay with us again in the future.Kind regardsQueens hotel

8/10 – Gut

Eileen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Nice location and friendly staff. Breakfast was good. The “handicapped” elevator from the street level to the front desk did not appear to work. We saw several people with canes and walkers struggling with the stairs.
Aufenthalt von 2 Nächten im April 2024
Antwort von queens hotel am 25. Apr. 2024
Thank you for your feedback and your lovely comments, we really appreciate it.The handicapped lift is working which we would have happily helped you with had we been aware.Many thanks Kind regardsQueens hotel

6/10 – Okay

Mario, Ottawa

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Useless, terrible wifi. Well known by staff when issue brought up (“yeah we know”) but apparently not important to owners. Some moderately effective wifi is no longer a luxury IMO, rather a necessity, especially for foreign tourists.
Aufenthalt von 2 Nächten im April 2024
Antwort von queens hotel am 25. Apr. 2024
Thank you for your feedback, we are sorry about the Wi-Fi it can be a little slow at times.Kind regardsQueens hotel

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good for the night
Aufenthalt von 1 Nacht im April 2024
Antwort von The Queen's Hotel am 19. Apr. 2024
Thank you for your positive review.

10/10 – Hervorragend

Bonnie

Mit der Familie gereist
Lovely staff, great breakfast!
Aufenthalt von 1 Nacht im April 2024
Antwort von The Queen's Hotel am 16. Apr. 2024
Thank you so much for your kind review, we are pleased you enjoyed your stay!

10/10 – Hervorragend

Stuart

Mit der Familie gereist
Great Hotel and fantastic location.
Aufenthalt von 2 Nächten im April 2024
Antwort von queens hotel am 14. Apr. 2024
Thank you for your lovely review and comments, we are so pleased you enjoyed your stay with us. We agree we have an ideal location, and hope you will stay again.Kind regardsQueens Hotel

10/10 – Hervorragend

Doris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We arrived early and was immediately offered a place to store luggage and provided with a hot drink. A really nice welcome
Aufenthalt von 2 Nächten im April 2024
Antwort von Queens hotel am 13. Apr. 2024
Thank you for your lovely comments and review, we are pleased you enjoyed your stay with us and hope you will stay with us again.Kind regardsQueens hotel

8/10 – Gut

NGAWAI

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is close to river, city center lots of sight seeing spots. I live in the room with good river view. Price of hotel car parking is reasonable but the numbers of space are limited. Website of hotel is not informative, e.g. without route map to hotel, details of rooms etc.
Aufenthalt von 2 Nächten im April 2024
Antwort von The Queens Hotel am 12. Apr. 2024
Thank you for your review, we are pleased you enjoyed your stay.

4/10 – Schlecht

Simon

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The room we received was located along a busy street, causing the window to rattle and disturb our sleep every time a vehicle passed by during the night. Although the parking facilities were understandably closed due to flooding, the cost of the discounted alternative parking was higher than the price initially agreed upon at the time of booking. This was observed even though non-discounted parking options were available during our stay. On certain occasions, the staff behaved in an unfriendly manner, though I wouldn't say this was the case with everyone there. The breakfast offered was disappointing, with a fee that did not reflect its quality. Having stayed here multiple times in the past, we have decided not to return.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Queens Hotel am 11. Apr. 2024
Dear Simon,We are sorry to hear you were disappointing with your stay. Unfortunately, we cannot help the sound of the surroundings being a city centre hotel. The NCP prices do vary depending on the amount of time spent in there; our discount voucher knocks approx 30% off the total price for the time spent in there, so we cannot tell what the exact price is. I am sorry you found our staff to be unfriendly - we receive many comments on how hospitable our staff are across all departments so I am sorry to hear your experience did not reflect this. We hope you reconsider coming to stay with us again so we can improve your experience in the future.Kind Regards

10/10 – Hervorragend

Tammy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 1 Nacht im April 2024
Antwort von queens hotel am 7. Apr. 2024
Thank you for your review we really appreciate it and agree we have a great location.We do hope you you will stay again some time in the future.Kind regardsQueens Hotel

8/10 – Gut

Robert

Very helpful staff
Aufenthalt von 2 Nächten im April 2024
Antwort von queens hotel am 7. Apr. 2024
Thank you for your lovely comments, we are pleased you enjoyed your stay with us and hope you will visit again.Kind regardsQueens Hotel

8/10 – Gut

Jeffrey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay as always and in a brilliant location
Aufenthalt von 2 Nächten im April 2024
Antwort von The Queens Hotel am 5. Apr. 2024
Thank you for your review, we are so pleased you enjoyed your stay.

10/10 – Hervorragend

Greg

Aufenthalt von 1 Nacht im März 2024
Antwort von The Queens Hotel am 22. Apr. 2024
Thank you for your positive review, we are pleased you enjoyed your stay in York.

10/10 – Hervorragend

Linda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von queens hotel am 2. Apr. 2024
Thank you for your great score, we really appreciate it, we are pleased you enjoyed your stay with us and hope you will return.Kind regardsQueens Hotel

8/10 – Gut

Nathan

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Excellent value for money
Aufenthalt von 1 Nacht im März 2024
Antwort von The Queen's Hotel am 1. Apr. 2024
Thank you for your kind review, we are pleased you enjoyed your stay.

10/10 – Hervorragend

Susan, Beaconsfield

Great location, wonderful friendly staff easy to visit york
Aufenthalt von 1 Nacht im März 2024
Antwort von The Queen's Hotel am 29. März 2024
Thank you for your kind review, we are pleased you enjoyed your stay.

8/10 – Gut

Adele

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfectly fine hotel, no complaints
Aufenthalt von 1 Nacht im März 2024
Antwort von The Queen's Hotel am 29. März 2024
Thank you for your review, we are pleased your enjoyed your stay.

8/10 – Gut

Leona

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We enjoyed our stay at the Queens Hotel. The room was spacious and comfortable. The location was a big plus as it is a walkable distance from the parts of the city and the sites we wanted to see.
Aufenthalt von 2 Nächten im März 2024
Antwort von queens hotel am 1. Apr. 2024
Thank you for your lovely comments we are so pleased you enjoyed your stay, we agree we have an ideal location and hope to see you again.Many thanksKind regardsQueens hotel

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Sam am 20. März 2024
Thank you for taking the time to review your stay.

8/10 – Gut

Kevin

Mit dem Partner gereist
Good central location and plenty to see
Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Queens Hotel am 7. März 2024
Thank you for your review, we hope to welcome you back.

8/10 – Gut

Andrew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good value as a mid-week get-away. We had a pleasant view over the river. Room was fine, but the lighting was a bit strange as two of the side lights were linked to the rather harsh ceiling light. No coffee pod machine at this price, but Yorkshire tea, of course!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Queen's Hotel am 27. Feb. 2024
Thank you for your review, we are pleased you enjoyed your stay.

10/10 – Hervorragend

Ian

Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Queen's Hotel am 20. März 2024
Thank you for your review, we hope to see you again.

10/10 – Hervorragend

Jackie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was lovely staff very helpful, close to all amenities.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Queen's Hotel am 27. Feb. 2024
Thank you for your review, we are glad you enjoyed your stay and found out staff helpful. We hope to see you again.

8/10 – Gut

Mark

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff on reception are excellent and so accommodating. A . Evening meal was ok. Wished I'd ate out. Breakfast was perfect . Will use again as comfortable stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Queen's Hotel am 27. Feb. 2024
Thank you for your review, we are glad your enjoyed your stay and we look forward to welcoming you again.

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really enjoyed the room, it was fresh, clean and spacious and the location to the city centre was great, it made for a great base near the Viking Festival, to return to easily, to have a break and rest. I found the staff really friendly and knowledgeable to help with good places to try. The only downside was hearing talking from the from the guests in the room next to me, and the Hotel Wi-Fi was good until it was heavily used at peak time, which caused latency. I would definitely stay here again though
Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Queen's Hotel am 22. Feb. 2024
Thank you so much for your review, we are so pleased your enjoyed your time in York and your stay at our hotel, and we hope to welcome you back.

10/10 – Hervorragend

Elizabeth

Mit einer Gruppe gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
York Festival of Light show
Our Stay was a trip for friends We saw The York Bid Festival of Light Show at York Art Gallery It was Amazing. We Love York Find new things to do and see every time we go. We've been to see a few of the light festivals and are Amazed by them every time.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Queen's Hotel am 18. Feb. 2024
Thank you so much for your review, we are so pleased you enjoyed your stay in York. The Colour & Light show is very impressive and enjoyed by residents and visitors alike, so we are pleased you had a chance to see it while you were here! We hope to see you again.

10/10 – Hervorragend

Harry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Queen's Hotel am 17. Feb. 2024
Thank you for your review, and we hope to welcome you again.

8/10 – Gut

Peter

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Lovely staff, fantastic location but let down by lack of attention to the small details, like ensuring the lighting in the bathroom is actually bright enough to see and the extractor works so that the mirror is clear enough to shave with. Unfortunate.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Queen's Hotel am 17. Feb. 2024
Thank you for your review, and please be assured we will take this feedback on board and pass the issues onto the relevant departments. We are pleased you enjoyed your time in York.

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Queen's Hotel am 17. Feb. 2024
Thank you for your positive review, we are pleased your enjoyed your stay.

10/10 – Hervorragend

Allison

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice clean friendly hotel Room big and spacious with comfy bed. Breakfast was plenty and tasty, self service.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Queen's Hotel am 15. Feb. 2024
Thank you very much for your kind review, we are so pleased you enjoyed your stay.

10/10 – Hervorragend

Miss

Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Queen's Hotel am 15. Feb. 2024
Thank you for your review, we hope to see you again in the future.

6/10 – Okay

lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Queen's Hotel am 15. Feb. 2024
Thank you for your review, we hope your enjoyed your time in York.

10/10 – Hervorragend

Kai

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was great
Aufenthalt von 2 Nächten im Januar 2024
Antwort von ~The Queens Hotel am 2. Feb. 2024
Thank you for your kind review.

10/10 – Hervorragend

Richard

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great, shame the hotel carpark was flooded, but they did give us a discount card for another carpark .
Aufenthalt von 1 Nacht im Januar 2024
Antwort von ~The Queens Hotel am 2. Feb. 2024
Thank you for your review, unfortunately the flooding is unavoidable but we are glad this did not negatively impact your stay!

10/10 – Hervorragend

Dawn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Affordable and lovely!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von ~The Queens Hotel am 2. Feb. 2024
Thank you for your review!

8/10 – Gut

Diane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy walking distance to attractions.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von ~The Queens Hotel am 2. Feb. 2024
Thank you for your positive review, we are glad your enjoyed your time in York.

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staff very helpful and pleasant. Helped with taxis and where to eat when we were meeting other friends. Rooms were clean, tidy and warm once the heating was switched on. Will definitely stay at this hotel again. Lovely view of the river from the bar, most relaxing.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von ~The Queens Hotel am 2. Feb. 2024
Thank you for your kind review, we are very pleased your enjoyed your stay and hope to welcome you back.

10/10 – Hervorragend

Lee

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von ~The Queens Hotel am 2. Feb. 2024
Thank you for your positive review.

8/10 – Gut

Beth

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolutely fine, would stay again.
Friendly welcome, efficient and helpful reception. Room clean, big velux style window so good light which is unusual for hotels in my experience. The only thing I didn’t like was the shower curtain over the bath, it was clean but a screen would be better. The extra parking charge is expensive but it’s so convenient I paid it happily.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von queens hotel am 13. Jan. 2024
Thank you for your great feedback and lovely comments we really appreciate it, we do hope you will stay again with us.Many thanksKind regardsQueens Hotel

10/10 – Hervorragend

Nicola

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean,polite staff,lovely by the river.will definitely stay again!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von queens hotel am 13. Jan. 2024
Thank you for your review and your lovely comments, we are so pleased you enjoyed your stay and hope to see you again.Kind regardsQueens Hotel

6/10 – Okay

Rosina

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von queens hotel am 13. Jan. 2024
Thank you for your feedback, we hope you enjoyed your stay with us.Many thanksKind regardsQueens Hotel

10/10 – Hervorragend

Heather, Kanata

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Queens hotel am 13. Jan. 2024
Thank you for your great feedback, we are pleased you enjoyed your stay and hope you will stay again with us.Many thanksKind regardsQueens Hotel