6/10 – Okay
Rim Ben
Mit der Familie gereist
7. Jan. 2023
Verbesserungswürdig: Ausstattung
I first have booked a superior twin room for my sister and me. According to the pictures it kind of looked spacious and bright. But neither of that was the case. We changed rooms a couple of times and each time the view was horrible! You look outside the window and the only thing you see is buildings/windows. No direct light! And the end we wanted to change to a room that we know from previous stays at this hotel. Luckily it was available ( cozy double bed room with view to the streets/ Savoy ) Because we wanted to change to another room category we were told that we would not get any money back or a discount. The only thing we got was a voucher for a free drink at the hotel. The only positive thing this hotel has is it’s location. And although it has been renovated, in my opinion, it does not have a luxurious vibe to it. Even the rooms. ( no bathrobe or slippers ) For my next trip i will definitely book an other hotel.