Dear PetraThank you for taking the time to review the hotel.We are sorry that on this occasion your stay failed to meet your expectations. We are sorry that you found the team impolite and unhelpful.We wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

Dear LilianThank you for taking the time to review The Sir Christopher Wren Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear HannaThank you for taking the time to review The Sir Christopher Wren Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you we love our unique riverside location, whilst also being in the shadow of Windsor Castle and a short walk from the town centre. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear HansThank you for taking the time to review The Sir Christopher Wren Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear PetraThank you for taking the time to review the hotel.We are sorry that on this occasion your stay failed to meet your expectations. Thank you for sharing your extremely detailed feedback.We wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

Dear JulieThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations. We are sorry that you were disappointed with your Executive room in Windsor House and felt that it was not big enough for two guests and felt that the amenities were poor for the money paid.Overall, we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

Dear RogerThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a mainly positive experience.Belatedly, we can only apologise that certain aspects of your stay failed to meet your expectations and that you were disappointed with the hospitality tray provided.We hope that the positive aspects of your stay out weight the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear JuliaThank you for taking the time to review The Sir Christopher Wren Hotel.We are delighted that your recent stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your kind feedback regarding our great buffet breakfast.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear DawnThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future. Please come back soon!Kind regardsSarova Hotels Customer Service Team

Dear BrandyThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a mainly positive experience.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again the future.Kind regardsSarova Hotels Customer Service Team

Dear NeilThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear JoseThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are thrilled that you would highly recommend us.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear MattThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are thrilled that you found the team super helpful.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear MaureenThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are thrilled that you found the team cheerful and attentive.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear SeanThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We hope that you will consider returning to one of our properties again in the future. Please come back soon!Kind regardsSarova Hotels Customer Service Team

Dear ElizabethThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear StephenThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a mainly positive experience.Belatedly, we can only apologise that you were disturbed by offsite noise, from Saturday night revellers and Heathrow flights.Thank you for your positive feedback regarding the hotels location, the lovely accommodation and beautiful original main building.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear JulieThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are pleased that we provided lovely, comfortable accommodation with fabulous, friendly service.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear SheilaThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your positive feedback regarding the great breakfast and lovely lunch. We are thrilled that you found the team friendly and helpful and would certainly choose to stay with us again. Please come back soon!Kind regardsSarova Hotels Customer Service Team

Dear AshleyThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre, the swans are always an added bonus!We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear PaulThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are thrilled that you appreciated the original, historic building, loved your accommodation and great views.Thank you for your kind comments regarding the team and the friendly, efficient service provided, which made you feel relaxed and homely.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear KevinThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear NicholasThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear EstherThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear WhitneyThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear MalcolmThank you for taking the time to review The Sir Christopher Wren Hotel.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear JanetThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations. Thank you for listing your pros and cons.Currently we only provided offsite parking, at the nearby station car park which is 15 per night to book and secure in advance, this is cheaper if you pay via RingGo. We are sorry that your room was noisy and that you feel we did not provide good value for money.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

Dear LouiseThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a mainly positive experience.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear LouiseThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear MatthewThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We love welcoming back our returning guests and are thrilled that you chose to stay with us when you are in the UK on business.Thank you for your lovely feedback regarding our awesome buffet breakfast and spacious, clean accommodation.We are already looking forward to welcoming you back on your next visit, please come back soon!Kind regardsSarova Hotels Customer Service Team

Dear BarryThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. We are delighted that you have an excellent stay.We hope you will consider returning to one of our properties on a future occasion.On behalf of all the team we would like to wish you a happy & healthy New Year.Kind regardsSarova Hotels Customer Service Team

Dear RobinThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope you will consider returning to one of our properties on a future occasion.On behalf of all the team we would like to wish you a happy & healthy New Year.Kind regardsSarova Hotels Customer Service Team

Dear AndrewThank you for taking the time to review The Sir Christopher Wren Hotel.It is always disappointing to receive negative feedback and we are sorry that you feel that our cleanliness and housekeeping standards, let us down, and failed to meet our usually high standards.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your positive comments regarding our lovely breakfast.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a happy and healthy New Year.Kind regardsSarova Hotels Customer Service Team

Dear DenizThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We are delighted that you had a wonderful stay, describe the hotel as lovely and appreciated the attentive staff and service.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We hope that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

Dear JaneThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

Dear DenisThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We love welcoming back our returning gusts and are delighted that we provide excellent service and that nothing is too much trouble. Thank you for all of your positive comments regarding the team, the hotel and the Brasserie.We are already looking forward to welcoming you back on your next trip.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

Dear Nancy-LeighThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your positive feedback regarding the beautiful property, amazing staff and the friendly, warm welcome received.We are already looking forward to welcoming you back on your next trip. Please come back soon!On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

Dear BobThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your positive feedback regarding the lovely breakfast and the friendly, helpful service.We hope you will consider returning to one of our properties on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

Dear ChrisThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Accommodation at The Wren is split across five buildings, whilst you felt your room was a bit of a trek, we are pleased that it was lovely, clean and comfortable. Thank you for your positive feedback regarding the lovely breakfast.We hope you will consider returning to one of our properties on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

Dear WeiThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team