Außenpool, Liegestühle

Bewertungen von Hampton Inn by Hilton West Palm Beach Central Airport

3 out of 5
Hampton Inn by Hilton West Palm Beach Central Airport
1601 Worthington Rd, West Palm Beach, FL

Bewertungen

8,8

Hervorragend

606 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
263 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
56 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
33 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
45 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Jan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gutes Hotel!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 14. Jan. 2024
Jan, es ist wunderbar zu hören, dass Sie das Hampton Inn West Palm Beach Central Airport für ein gutes Hotel halten! Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

8/10 – Gut

Jan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Die Straße gegenüber ist ziemlich laut. Innen aber nicht zu hören. Sehr gute Unterkunft!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 13. Jan. 2024
Jan, it's great to know you found the Hampton Inn West Palm Beach Central Airport to be a good choice for your stay despite the exterior noise. We're glad the interior was quiet, providing you a peaceful environment. We can't wait to welcome you back for another visit.

2/10 – Ungenügend

Hans-Jürgen

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nicht empfehlenswert.
Die Aussicht vom Balkon entspricht in keiner Weise dem Angebot. Anstelle aufs Wasser schauten wir auf die Wand vom Nachbarhotel. Eine absolute Frechheit.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Customer Service am 21. Juni 2023
Wir freuen uns über Ihr Feedback, Hans-Jürgen.Ihre Erfahrung entspricht nicht dem Serviceniveau, das wir normalerweise mit unseren Gästen teilen. Wir bedauern zu hören, dass es uns nicht gelungen ist, Ihnen einen Aufenthalt zu bieten, der Ihre Erwartungen übertroffen hat. Wir hoffen, bald eine positivere Erfahrung mit Ihnen teilen zu können.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2019
Antwort von Yachel am 9. Aug. 2019
Thank you for taking the time to let us know about your recent stay. We value all guest feedback as it helps us to know what we're doing well and, most importantly, where we can improve. We were so pleased to see that you enjoyed your time with us and we look forward to seeing you again on your next trip out to West Palm Beach!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Brianne am 6. Mai 2019
Thank you so much for your review of our hotel! We appreciate the time you've taken to let us know about your stay and we look forward to seeing your group again next year!

10/10 – Hervorragend

Karin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great
I only was there for one night before my flight back to Europe but nevertheless I can say this is a great hotel to stay with a perfect price.
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Brianne am 12. Jan. 2019
Thank you so much for your review of our hotel! We appreciate the time you've taken to let us know about your stay and we look forward to seeing you again on your next trip to West Palm Beach!

10/10 – Hervorragend

Karsten

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zweckmäßig und zentral
Zweckmäßig eingerichtetes Hotel, gutes Frühstück, Pool und ordentlicher WLAN-Empfang. Sehr empfehlenswert!
Aufenthalt von 1 Nacht im September 2018
Antwort von Brianne am 7. Okt. 2018
Thank you for taking the time to let us know about your stay. We are so pleased to see that you enjoyed your time with us and we look forward to seeing you again on your next trip to West Palm Beach!

10/10 – Hervorragend

Esther

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Missiana was awesome
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Kathy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel and friendly staff!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 6. Mai 2024
Kathy, it's wonderful to hear that you had a pleasant experience at Hampton Inn West Palm Beach Central Airport! We're delighted that our friendly colleagues made a lasting impression. We look forward to seeing you again during your next visit.

6/10 – Okay

ETHLYN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had coffee and orange slices in ice-water, but did not have HOT WATER/TEA BAGS for tea -drinkers. Had to walk to the bar in the next hotel to PAY for 2 cups of tea :-(, then it felt necessary to TIP ... even though ALL should have been complimentary in the first place!!! Staff helpful, however, so... CLOSEST HOTEL TO THE AIRPORT: EXXXCELLENT!!!
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 5. Mai 2024
Ethlyn, it's important to us that all our guests feel fully accommodated. We've noted your feedback regarding the availability of hot water and tea options. We're glad, however, that our team members were capable of assisting you and that our proximity to the airport added to the convenience of your stay. As we strive for excellence, we hope you'll choose Hampton Inn West Palm Beach Central Airport on your next visit - we'll ensure a better experience.

2/10 – Ungenügend

Sandra

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Why on earth are youtelling someone to purchase insurance if you don't do anything about it. I was hospitalized fir 4 days and you charged me anyway.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 4. Mai 2024
Hello Sandra,Thank you for reaching out and sharing your concerns. We're truly sorry to hear about your hospitalization and the distress this has caused. Please know that the insurance related to your booking is managed through the third-party platform you used to make your reservation. We recommend contacting them directly as they would be best equipped to assist with issues related to the insurance coverage.We hope you have a speedy recovery.

8/10 – Gut

Mark

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 30. Apr. 2024
Mark, thank you for choosing the Hampton Inn West Palm Beach Central Airport and for taking the time to rate your stay. We're glad you had a satisfactory experience. We hope to welcome you back soon!

10/10 – Hervorragend

Scott, Cranston

Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 12. Mai 2024
Scott, thank you for taking the time to rate your stay at Hampton Inn West Palm Beach Central Airport. We're thrilled to see that you had a wonderful time with us. We can't wait to have you back with us on your next trip to the beautiful West Palm Beach!

10/10 – Hervorragend

B

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like the new updated amenities where you can check in with your phone and go directly to your room. The rooms were very clean and updated. The area appeared to be safe and the parking was a breeze.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 18. Apr. 2024
B, thank you for your fantastic feedback about your stay at Hampton Inn West Palm Beach Central Airport. We're glad you found our mobile check-in convenient and the cleanliness of our rooms impressive. It is also great to hear that you found our location secure and our parking hassle-free. We hope to welcome you again soon in the future.

10/10 – Hervorragend

Jon

Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 6. Mai 2024
Jon, thank you for the perfect score on Expedia. It's wonderful to know you enjoyed your stay at the Hampton Inn West Palm Beach Central Airport. We hope to see you again soon for another excellent experience.

10/10 – Hervorragend

Jay

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check in was easy. Front desk clerk was polite and friendly.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 8. Apr. 2024
Jay, it's exceptional to know the check-in process was smooth and you found our team members at the Hampton Inn West Palm Beach Central Airport to be courteous and welcoming. We aim to provide a seamless experience from the moment our guests arrive. Thank you for sharing your pleasant encounter. We look forward to your next visit.

10/10 – Hervorragend

Lisa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was very clean.
Antwort von Customer Service am 8. Apr. 2024
Lisa, we're thrilled to hear about your experience at Hampton Inn West Palm Beach Central Airport. Thank you for acknowledging our dedication to cleanliness. It's wonderful to know it added value to your stay. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Abigail Louise

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was so incredibly nice! My room was extremely quiet, spacious, and clean. The pool area was perfect. And a minute drive to the airport! Would absolutely stay here again.
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 5. Apr. 2024
Abigail, it's heartwarming to hear that you thoroughly enjoyed your stay at Hampton Inn West Palm Beach Central Airport. We're so pleased to know that our team members' hospitality, quiet and spacious room, well-maintained pool area, and convenient location made your stay pleasant. Your enthusiasm to return is the highest compliment to our commitment to providing stellar service to our guests. We're excitedly waiting for your next visit!

10/10 – Hervorragend

Julie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Dejon was super accomodating when we arrived. He offered breakfast and to store our bags as we just came off a cruise. Also booked a shuttle and then got us into a room early. He has impeccable service and we really appreciated him going above and beyond!
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 3. Apr. 2024
Julie, it's fantastic to learn about your exceptional experience at Hampton Inn West Palm Beach Central Airport. We're thrilled that Dejon impressed you with his dedication and proactive assistance, making your arrival and stay seamless. Your kind words will surely elate him. We look forward to welcoming you back for another memorable stay.

4/10 – Schlecht

James

Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 23. Apr. 2024
James, it certainly seems like your stay did not meet your expectations, and for that, we genuinely apologize. We're continuously striving for excellence and we take your feedback seriously. It provides us with the insight required to improve guest experiences. We do hope to have the chance to welcome you back in the future for a more favorable stay.

2/10 – Ungenügend

Emily Klingbail

Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 19. Apr. 2024
Emily, it seems that your recent stay did not meet your expectations and we're genuinely sorry to hear that. We appreciate that you've taken the time to rate us and your feedback is important as this will help us to make necessary improvements. Thank you for staying with us. We look forward to having another chance to better serve you next time.

10/10 – Hervorragend

Judith

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very quiet and safe.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 28. März 2024
Judith, thank you for sharing your experience at Hampton Inn West Palm Beach Central Airport. We're thrilled to hear that you found our hotel to be a quiet and secure place to rest. We value your feedback and hope to welcome you again soon.

10/10 – Hervorragend

Bryan

Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 17. Apr. 2024
Bryan, thank you for your top rating on Expedia. It's wonderful to hear that your stay at Hampton Inn West Palm Beach Central Airport was exemplary. We're delighted to have made your visit enjoyable and looking forward to welcoming you back.

10/10 – Hervorragend

Tequila

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thee Manager was very professional and attended to my issue right and away. Dejon and the Spanish young lady was very helpful and patient.
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 25. März 2024
Tequila, it's wonderful to hear how professional and responsive our manager at the Hampton Inn West Palm Beach Central Airport was during your stay. We're proud of team members like Dejon and our gracious colleague who made sure to attend to your needs as quickly as possible. Thank you for sharing your positive experience.

8/10 – Gut

Elsa E

Gut: Sauberkeit und Personal & Service
The staff was friendly and helpful. The property seemed older, and had limited updates. The property was impeccably clean, but did show some wear. Overall, for a short stay, I’d go here again.
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 13. März 2024
Elsa E, it's great to hear that our team members left a positive impression on you. We're proud of the neatness of our heritage Hampton Inn West Palm Beach Central Airport and delighted to note you would consider staying again. We are continually working on updates and improvements to blend the unmistakable charm of our establishment with modern comforts. We deeply appreciate your feedback and look forward to your return.

4/10 – Schlecht

Henry

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Too expensive for the service received. Gave us the room next to the elevator and the noise didn't let us rest. Not coming back
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 11. März 2024
Henry, we're sincerely sorry to hear about the challenges you faced during your stay regarding the room allocation and disturbances. We understand that tranquility is key to rest and it is regrettable you faced such issues. Notwithstanding, we're continuously working on improving our guest experiences and your feedback is instrumental in this process. We do hope you would reconsider and give us a chance to provide a better experience in the future.

8/10 – Gut

Robert, Cyrstal city

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Customer Service am 3. März 2024
Thank you for taking the time to share your review with us, Robert!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Hampton Inn West Palm Beach Central Airport. Thank you and have a wonderful day!

10/10 – Hervorragend

Joseph Andre Ducarmel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I recommend it anybody for your future visit .
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 1. März 2024
Joseph, thank you for your endorsement of the Hampton Inn West Palm Beach Central Airport. We're delighted that you enjoyed your stay and appreciate you recommending us to others. We eagerly anticipate your next return visit.

10/10 – Hervorragend

Matt Andrew

Hotel was clean and had everything I needed. Staff was courteous and helpful.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 26. Feb. 2024
Matt, thank you for your kind words. We're thrilled to hear that Hampton Inn West Palm Beach Central Airport provided a clean environment and everything you needed. Our team members always aim to be courteous and helpful. We look forward to your next visit.

10/10 – Hervorragend

Don A

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great breakfast
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 20. Feb. 2024
Don A, it's fantastic to know you truly enjoyed the breakfast at Hampton Inn West Palm Beach Central Airport. We diligently work to offer a delightful start to your day. We look forward to your next visit.

10/10 – Hervorragend

Ebony

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was beautiful and the service was excellent
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 17. Feb. 2024
Ebony, thank you for your kind review. It's great to hear that you appreciated the beauty of Hampton Inn West Palm Beach Central Airport, and excellent service from our team members. We sincerely appreciate your feedback and we look forward to welcoming you back on your next visit.

2/10 – Ungenügend

April

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 12. Feb. 2024
April, it seems your experience with us didn't meet your expectations, for which we are sincerely sorry. We'd appreciate if you could share more specifics, helping us to identify any potential areas for improvement. We value all feedback and we appreciate your time in sharing your thoughts.

4/10 – Schlecht

Manya

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 10. Feb. 2024
We appreciate you sharing your concerns with us, Manya.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 – Hervorragend

deborah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
White bed sheets had black lint on it but they were clean
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 10. Feb. 2024
Deborah, thank you for your feedback about your stay at the Hampton Inn West Palm Beach Central Airport. We're pleased to hear that you found our linens clean, albeit with a minor aesthetic issue. We're committed to ensuring immaculate standards, so your feedback is important in helping us continually improve. We hope to welcome you back soon.

10/10 – Hervorragend

Valerie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel close to downtown. Perfect for a visit to the city
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Customer Service am 9. Feb. 2024
Valerie, we're thrilled to hear that you found the Hampton Inn West Palm Beach Central Airport's close proximity to downtown advantageous for your city visit. We strive to provide a perfect location for our guests and we're glad that we met your expectations. We eagerly anticipate your next stay!

10/10 – Hervorragend

Gary

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 20. März 2024
Gary, thank you for choosing the Hampton Inn West Palm Beach Central Airport and offering such a high rating. We're pleased to know we met your expectations. Looking forward to welcoming you back on your next visit.

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 20. März 2024
Thank you for the perfect rating, John!We are very pleased to hear that you had a wonderful stay at Hampton Inn West Palm Beach Central Airport. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

6/10 – Okay

Marcy

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Unfortunately the first room I was assigned upon check-in was occupied. It was a not a good experience and made me feel unsafe that the same could happen to me. I was reassigned from occupied room on second floor to the fourth floor.
Antwort von Customer Service am 2. Feb. 2024
Marcy, it's concerning to hear about your initial room assignment, and it's unfortunate you had to be repositioned. Ensuring our guests' comfort and security is a priority, and we apologize if you felt uncomfortable at any point. Your feedback helps us constantly improve and thank you for taking the time to share this experience. We'll work diligently to prevent this from happening in the future.

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 31. Jan. 2024
Mark, thank you for choosing Hampton Inn West Palm Beach Central Airport and taking the time to share your rating with us. It appears your stay with us was an enjoyable one, and we're delighted to hear this. We value your feedback and hope to see you again soon!

10/10 – Hervorragend

Regina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was clean, welcoming, and close to the airport.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 28. Jan. 2024
Thank you for the great rating, Regina!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hampton Inn West Palm Beach Central Airport! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 – Hervorragend

Duviel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 27. Jan. 2024
Thank you for the excellent rating, Duviel!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hampton Inn West Palm Beach Central Airport! We look forward to hosting you again soon.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 25. Jan. 2024
Thanks for the amazing rating, David!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hampton Inn West Palm Beach Central Airport!

10/10 – Hervorragend

Charles

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Clean and spacious rooms. Parking is not free.
Hotel nice and clean. Room very clean and spacious. Great location near West Palm airport. Very good staff. Pool very nice. Only problem with the hotel is that the parking which was advertised on hotels.com as free, was not free, as they charged $10 per day for parking. Trying to get this resolved through the hotel has not been satisfactory and will require calling my credit card company to dispute the charge. So, you could say that customer service after the stay is poor. This situation is annoying.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Customer Service am 24. Jan. 2024
Charles, it's wonderful to hear that you enjoyed the cleanliness and space of your room at Hampton Inn West Palm Beach Central Airport, as well as the advantageous location and our lovely pool. We understand that there has been some confusion surrounding the parking charges. We'd be delighted to assist you. To expedite the process, could you please provide us with the details of your reservation? With that information, we'll promptly review your case and explore options for a resolution, including the possibility of a refund. Looking forward to your response and resolving this matter for you.

8/10 – Gut

Natasha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Decent. No complaints! Wish was cheaper but thats with everything! 😆
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Customer Service am 17. Jan. 2024
Natasha, it's uplifting to know that your stay at Hampton Inn West Palm Beach Central Airport met your expectations. We appreciate that you found value in our service for the price point, and we understand everyone enjoys a great bargain. We’ll continue finding ways to ensure affordability without compromising our standards. Your feedback is appreciated, and we hope to host you again in the future.

8/10 – Gut

Eugene, Colon

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 16. Jan. 2024
Eugene, we appreciate the positive rating you gave to Hampton Inn West Palm Beach Central Airport. It's reassuring to know you had a satisfactory stay. Should you ever return, we look forward to making it an even more wonderful experience for you.

8/10 – Gut

Jasmine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was nice, clean, and centrally located. I didn't like the room I chose due to the adjoining room with unknown guests but other than that the front desk staff was awesome and friendly. I will be booking again in the future but will definitely read the room options very carefully first!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 16. Jan. 2024
Jasmine, it's fantastic to hear you appreciated the cleanliness and strategic location of Hampton Inn West Palm Beach Central Airport. We anre glad to learn our front desk team made a positive impression. In future reservations, do feel free to ask for any specific room preferences, our team is always here to assist you. We look forward to your next stay.

8/10 – Gut

Natasha

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I usually at thr Embassy Suites nearby but they were filled for my dates. Glad i cam by this hotel. It was pretty decent and Ms. Laurie at front desk was super welcoming!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 15. Jan. 2024
Natasha, thank you for your kind words about Hampton Inn West Palm Beach Central Airport. We're thrilled to hear you had a decent experience and found our team member, Ms. Laurie, to be particularly welcoming. We hope to have the pleasure of your company again in the future under even more favorable circumstances.

10/10 – Hervorragend

Zach

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Missi was very helpful with my check-in process. I was having a bad day and her kindness and genuine caring really made my evening. The hotel was nice and clean, and Missi was the best!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 14. Jan. 2024
Zach, we're thrilled to hear how much you appreciated Missi's assistance during your check-in at Hampton Inn West Palm Beach Central Airport. Her genuine caring demeanor is reflective of our commitment to providing exceptional guest experiences. It's great to know you found the hotel pleasing and spotless. We will be sure to share your high praises with Missi. We eagerly anticipate your next visit!

10/10 – Hervorragend

Danielle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 13. Jan. 2024
Danielle, it's great to know that you found The Hampton Inn West Palm Beach Central Airport to be a pleasant spot for your stay. We appreciate your kind review and look forward to welcoming you again.

6/10 – Okay

Isabela

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a fine stay, it wasnjust for a night since I had a 6am flight. My room was a but noisy since it eas on the 1st floor and inwas woken by people yelling in the hallway at 3am. I also requested a 4am shuttle to the airport the night before and got there 10mins early. I waited an extra 30mins since the shuttle driver was late. They said he had a lot of pickups but the shuttle was empty and the guy seemed loke he overslept, not very helpful with my bags either. Very unprofessional, since shuttles should never be late. I had to hussle through the airport and almost missed my flight.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 13. Jan. 2024
Isabela, your feedback is much appreciated. We're sorry to hear about the disturbances you encountered during your short stay with us. An undisturbed and comfortable environment is what we aim for, and it seems we missed the mark this time.Regrettably, you also faced an inconvenience with the airport shuttle service. The timing and professionalism of our shuttle service are usually some of our strongest points and we regret it wasn't so during your stay. We hope you understand unexpected situations can sometimes cause delays.We're taking note of your comments to review how we handle similar situations in the future. Thank you for bringing this to our attention.