Dear Michael, It was such a pleasure to welcome you to Hotel Venezia! We're delighted our hospitable team left a memorable impression on you, and we appreciate you highlighting our fantastic location, high standards of cleanliness, and crystalline pool. Thank you for your great review, and we'd be thrilled to welcome you back any time!

Dear Ingmar,While we're glad you enjoyed the cleanliness of our accommodations, it is unfortunate that not everything about your stay with us was as you expected. Should you find that you're missing one of our advertised amenities, please let us know right away so that we can address this matter directly. It would be our pleasure to welcome you back to our property in the future for a better overall experience.

Dear Helmut, Thank you for sharing your positive experience with your fellow travelers and us! We take great pride in our dedication to cleanliness and are pleased that this was reflected in your experience. Happy travels, and come back soon!

Thank you!

Dear David,Thank you for your feedback. We're pleased that our front desk team was helpful during your stay. However, we're concerned about the issues with the furniture and the room's cleanliness. Your insights are invaluable, and we'll address these areas promptly to enhance our guest experience. We hope to welcome you back for a more pleasant stay in the future.

Dear Nuran,While we thank you for being our guest and sharing your feedback, we are sorry to hear about your concerns with the room. Please know your comments are important to us. We will be sure to review your experience and our high standards with our team to ensure we do better going forward. We hope your wife has a speedy recovery, and we have another opportunity to welcome you back and impress you with our improvements.

Dear Daniel,It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. Thank you so much for your perfect rating and for mentioning our excellent amenities. Take care, and know we'd be delighted to welcome you back anytime!

Dear Anginet,Thank you for staying with us and for your feedback! We're glad you had a world-class experience, and we hope to welcome you back to Hotel Venezia soon for another great stay.

Dear Eileen,Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. The comfort and well-being we provide are our top priorities, though we understand the frustration and disappointment you must have felt. Please rest assured that we have initiated a thorough investigation into your concerns, as pests are not something our guests are typically familiar with. Our team will also discuss the service you encountered, and we hope for another chance to impress you going forward.

Dear Wendy,Thank you for your feedback! We strive to make every aspect of our guests' experience seamless and enjoyable. We look forward to welcoming you back to Hotel Venezia soon for another pleasant stay!

Dear Susan,Thank you for sharing your comments with us. We strive to provide our guests with clean and updated accommodations on all occasions, and we are sorry to hear about your concerns on these matters. Our team will review your comments as we work to uphold our standards. Thank you.

Dear Nelson,Thank you for sharing your experience with us. We're glad to hear that you found the room itself very nice. However, we're concerned about the noise disturbance. Ensuring a peaceful environment for our guests is important to us, and we'll work to address this issue to improve future experiences. We appreciate your understanding and hope to have the opportunity to welcome you back to Hotel Venezia for a more peaceful stay.

Dear Amanda,Thank you for your review. We regret to learn of your disappointment with your recent experience. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. We appreciate you bringing your concerns to our attention, and we hope you consider staying with us again in the future for a better visit.

Dear Fred,Thank you for taking the time to leave a review. We're disappointed to hear that your stay did not live up to your expectations, and we appreciate you sharing your concerns with us so we may improve the experience of future guests. We hope you will consider staying with us again soon.

Dear Kathleen,Thank you for your five-star rating! We hope to welcome you back to Hotel Venezia soon.

Dear Janice,We are thrilled to have earned a perfect rating. However, we regret that you were unaware of our pet fee. It is noted on our Expedia.com page under "Policies" for travelers to be aware of before booking. Nevertheless, we apologize for any inconvenience caused. Overall, we hope you had a great trip.

Dear Audrey,We're thrilled you enjoyed our refreshing pool and found our team welcoming. It's also fantastic to hear you had a great time at our tiki bar. We can't wait to welcome you back to Hotel Venezia for another enjoyable visit.

Dear Sherwin,Thank you for choosing Hotel Venezia and sharing your valuable feedback. While we are delighted you enjoyed our clean, comfortable accommodations and great amenities, we are sorry you were unaware of our pool schedule. Your constructive comments will be shared with the team as we are always working to improve. We look forward to welcoming you back and impressing you even further.

Dear Jeff,Our friendly staff works hard to ensure all our guests feel welcome, and Toni will be proud you mentioned their exceptional service. The next time you're in the area, please come stay at Hotel Venezia again!

Dear Diane,We appreciate you sharing your thoughts with us. While we are glad that you highlighted our lobby, pool, and high standards of cleanliness, we are disheartened that your stay with us was not perfect. What you described is not a common experience, and we will be sure to share it with our team for improvement purposes. Please allow us to show you a much better experience in the future that is indicative of our high standards.

Dear Deannie,Thank you for your kind review! It's wonderful to know you had the chance to take advantage of our excellent pool area and sample our delicious fares. Paul will be thrilled his hospitality left a memorable impression on you, and we'll be sure to pass your compliments along. It was a pleasure having you here, and we hope you return soon!

Dear Rodney,We appreciate you sharing your thoughts regarding your recent stay. We're very sorry to hear you were disappointed with the layout of our property and that it was not as updated as you were expecting. We consider all feedback an opportunity to continually monitor guest satisfaction. Thank you for your valuable input.

Dear Heather,Thank you for trusting Hotel Venezia with your recent lodging needs. We're delighted to hear you had a positive experience and that you appreciated our clean accommodations, as well as our excellent location. We're grateful for your kind comments, and we hope to have the pleasure of your company the next time you're in the area.

Dear Steve,We're thrilled you had a five-star experience at Hotel Venezia. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future!

Dear Albert,Thank you so much for the feedback. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. In addition, our team always strives to provide our guests with the best service possible, so we'll be sure to discuss all of your feedback internally and make improvements where necessary. Please consider giving us another chance soon; we know that we can impress you.

Dear Michael,Thank you for your feedback. Please accept our sincere apologies that your stay did not meet your expectations. This is not the quality of service we aim for so rest assured we will share your comments with our team to better serve our guests in the future. We hope you'll give us another try in the future.

Dear Ronald,Thank you for your review. We sincerely regret to learn of your disappointment with your experience and apologize for the inconveniences that you encountered during your stay. Your feedback will be shared with our team to ensure any necessary adjustments are made promptly and to prevent an instance such as this from occurring in the future. It is our hope that you will give us another chance to change your perceptions down the line.

Dear Susan,Thank you for your review. We are sorry to hear about your disappointing experience with us, as it is always our intention to provide great guest service. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share, as your valuable feedback helps us to improve our processes and better serve our guests. It is our hope that you will give us another chance to change your perceptions down the line.

Dear David,Thank you for your review. We regret to learn that you were not satisfied with your experience. Please accept our apologies for the extended wait you encountered upon check-in and for any disappointment caused by the availability of the pool. We'll be sure to discuss your concerns internally to determine ways of improving in these respects. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions.

Dear Jo,Thank you for your review. We regret to learn of the inconvenience you encountered with the key cards. Your report will be shared with our team to determine ways of improving in this respect. We hope you enjoyed your stay with us otherwise and hope to welcome you back in the future for a seamless visit worthy of a perfect rating.

Dear Brandon,While we apologize for any disappointment due to our pool and hot tub closure, we're thrilled to know that you had a great time with us overall, thanks to Morgan! We will be sure to pass your compliments along to them. Thank you, and we hope to see you again soon.

Dear George,Thank you for taking a moment to leave a review. While we're pleased that our supervisor left a memorable impression on you, we regret falling short of our goal of providing memorable hospitality all around. Your feedback will be shared internally to ensure our high standards are being met. It was a pleasure having you here, and we hope you will give us another chance to provide you with a stay that reflects our true spirit of service.

Dear Joan,Thank you for your review. We apologize that the pool wasn't adequately heated during your stay, and we'll be sure to notify the appropriate team members. Hopefully, this was only a minor concern, and you enjoyed your time with us overall. We hope to see you again soon!

Dear Fabio,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, so we're disappointed to learn that wasn't the case for you. While our check-in time is 4 pm, we always do our best to accommodate early check-ins. However, our housekeeping team utilizes this time between guests to ensure the rooms are properly prepared for future guests. Nevertheless, your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

Dear Faye,We're honored to have hosted you and grateful you took the time to provide feedback about your experience. We're sorry to hear about the aspects of your stay that didn't exceed your expectations. Rest assured that your comments are important to us, and we'll reflect on them as we continue to make positive changes in the future. Kindly note, as well, that our front desk team is always happy to assist you should any issues crop up. Thank you, and we hope to welcome you back soon.

Dear Kathleen,Thank you for your honest feedback. We apologize that you did not receive the service you deserve. We will be sharing your comments with our team so that we can improve. Familiar faces are a welcome sight we do hope you will consider staying with us again.

Dear Dan,Thank you for choosing our hotel and for taking the time to share your thoughts. This certainly is not typical of the feedback we receive, and we're very sorry for any inconvenience caused by the concerns in your room. We appreciate you bringing your concerns to our attention. Our team is confident that we can meet all your expectations and hope you will choose to stay with us again.