Comfort-Suite, 2 Schlafzimmer, eigenes Bad | Schreibtisch, Bügeleisen/Bügelbrett, Babybetten, kostenloses WLAN
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Bewertungen von Easyhosts.Amazing Victorian House

3 out of 5
Easyhosts.Amazing Victorian House
74-74A Pembroke Street, Toronto, ON

Bewertungen

7,2

Gut

7 von insgesamt 34 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
15 von insgesamt 34 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 34 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 34 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 34 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

6,4/10

Personal & Service

7,4/10

Ausstattung

7,8/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2020
Antwort von Stanley am 14. Okt. 2020
Dear guest! Thank you so much for your review. We appreciate your kindness and hope to see you in any of our properties.

2/10 – Ungenügend

Darcy

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2020

4/10 – Schlecht

Verifizierter Reisender

Aufenthalt von 7 Nächten im April 2020

10/10 – Hervorragend

Michael

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im März 2020
Antwort von Stanley am 9. Apr. 2020
Thank you so much. We appreciate your kindness. And we are happy you enjoyed our service. Hope to see you at any time.

6/10 – Okay

Morgan

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Disappointing
I came from Florida to Toronto on a solo trip. When I arrived here I had to wait 20 min to get access to my room because I was never sent instructions. I was told to use the key pad, which was finicky and then a guy saw me struggling so he helped and was actually able to push the door open. It was not even locked. (I told the owner this and no response- not safe!) I packed enough clothes to last me a few days because it clearly states under the amenities that you can do laundry during your stay. HOWEVER. That’s misleading. In fact, the owner never messaged me back when I asked. Totally ignored me. So I called him that afternoon and he asked if I could just wait till I left.. I was there for 5 nights.. and packed lightly. So no. Then he said it would “logistically be difficult” since it’s in the basement and you can only do laundry if you stay in Room 1. THIS SHOULD BE SPECIFIED. Just saying. So, again, he never called me back so I called and canceled the rest of my stay and moved downtown. Bad customer service. I was very excited about this house. It’s a cute Victorian house with a cute room. but my experience was crap. Oh, the areas is SUPER sketchy at night. Don’t be out by yourself. Just spend the money and stay downtown!
Aufenthalt von 5 Nächten im März 2020
Antwort von Stanley am 9. Apr. 2020
Dear Morgan Thank you for your review. We definitely will take your words into consideration and try to improve our service. Sorry for all these inconveniences you faced during your accommodation

10/10 – Hervorragend

Jaime

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great
The house was fairly easy to find, and everything inside was clean and comfy. Price very reasonable as well. The area does become a bit sketchy at night so be mindful, but overall great experience
Aufenthalt von 2 Nächten im Februar 2020

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Fail!
My stay was ok except I couldn't get any work done cause the WiFi didn't work at all and that got me in a lot of trouble at work. Couldn't get my presentation done and couldn't do anything really.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Stanley am 2. Feb. 2020
Thank you for your review. Please accept our deepest apologies for the inconvenience with the WiFi. Our technician fixed it already.

2/10 – Ungenügend

Jake, Toronto

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The interior design was nice, and the decoration is good. However, it was not a good experience. This "Hotel" uses a self check in process similar to AirB&B, but the check in process and the pin code was not send to me and we had to stand in the cold to wait for the owner to respond. There were no hot water when we arrived, we had to turn the furnace on ourselves and wait for the water to heat up. The place looked clean at first, but there were flies everywhere and we also found cockroaches in the kitchen area. The place was advertised as $59/night for our night of stay, however an extra $60 was charged to property fee, doubling the price and brings to total to $120 after tax. We could have much better place to stay with that price. Overall its a terrible experience, would not recommend.
Aufenthalt von 1 Nacht im Dezember 2019

4/10 – Schlecht

Francisco Javier

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2019
Antwort von Mary am 10. Okt. 2019
Dear Francisco, thank you for your stay.Please, lets us know why the ratio is so low. Anyway we hope you had a great time in Toronto. Kind regards, Mark & Mary

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful furnishings, upgraded bathroom and shared kitchen with everything we needed.. Short walk to Eaton Centre and the Sightseeing on/off bus
Aufenthalt von 2 Nächten im August 2019
Antwort von Stan am 22. Aug. 2019
Thank you so much for such terrific words! Your opinion is very important to us! Hope to see you again in our apartment. Best regards, Stan

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Toute etais vraiment bien le fonctionnement ma beaucoup plus personnellement
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Mary am 1. Aug. 2019
Thank you for being a wonderful guest!

4/10 – Schlecht

Verifizierter Reisender

Mit Haustieren gereist, Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
First off, neighborhood is very rough. I'm thrilled this property was dog friendly as my protection- trained shepherd was a great reassurance. My husband and young son were supposed to visit my second night, but I told them to stay home. The air conditioning did not work for the 3 days that I was here. I asked the supplied number, attemped to fix but did not. The bathroom was missing a screen and the shower was mouldy. Long hair in the bathroom was not mine. Beds were clean, parking space was filthy but adequate.
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Mary am 21. Juli 2019
Dear Guest, we apologize for the inconvenience. The Air condition was fixed and all minor things as well. Hope to see you again. Kind regards, Mark & Mary

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 4 Nächten im Juli 2019
Antwort von Mary am 21. Juli 2019
Dear Guest, thank you very much for your stay. Kind regards, Mark & Mary

8/10 – Gut

Juan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Mary am 17. Juli 2019
Dear Juan, thank you very much for your stay. Kind regards, Mark and Mary

8/10 – Gut

Frederic

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2019
Antwort von Mary am 29. Apr. 2019
Dear Frederic, thank you very much for your stay. Kind regards, Mark & Mary

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2019
Antwort von Mary am 23. Apr. 2019
Thank you for your feedback. Appreciate it. Kind regards, Mark&Mary

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This was all we needed - great location, wonderful kitchen facilities, very clean room, very reasonable rates. Many thoughtful amenities in the room including toiletries not usually found. Contact with the owner was quick and instructions concise. Only concern was the front door was not locked when we arrived - this would be on the last person who entered or left.
Aufenthalt von 2 Nächten im April 2019
Antwort von Mary am 13. Apr. 2019
Thank you very much for your stay. Kind regards, Mark & Mary

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location, cost, amenities, comfortable room and bed.
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Mary am 26. Feb. 2019
We are very happy that you like the House, Amenities, Comfort and location. Kind regards, Mark & Mary

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Mary am 2. Apr. 2019
Thank you for being our guest. Easyhosts Team

6/10 – Okay

Luis

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Deja a desear
Nunca se tuvo un trato personal con quien nos rentó, fue un problema abrir el cuarto y a la hora de estar tomando una ducha se me cayó en el pie la pieza de cerámica donde se pone el Jabón y me lastimó,
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Mary am 12. Feb. 2019
Dear, Luis, thank you very much for your stay. We have self check-in rooms and we are always awailble by phone or on side to answer any questions. We are apologize for the inconveniences. Kind regards, Mark & Mary

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
We had 400$ stolen from our room and nothing was done in regards to that the manager said he'd give us another couple days but suddenly said it's check out without notice doo now I'm homeless and it's like-30°c out
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Mary am 10. Feb. 2019
Dear guest, we have locks on each room’s door and couldn’t be responsible for any belongings especially if you didn’t lock the door. You took the dog with you despite our policy and another guest complain about barking that is why we couldn’t extend your stay. Kimd regards, Mark & Mary

8/10 – Gut

John

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
EXCELLENT BUT DIFFICULT LOCKBOX ENTRY
Excellent and I would highly recommend, however, it could be EXTREMELY FRUSTRATING trying to use the lock box outside in the cold when it is dark and snowing, and it is not clear as to how to open it once the combination is in. Owners could simply give more explicit information as to how to open the lockbox (press down lever immediately left of the numbers and pull toward you) otherwise, you could be out there in the cold for hours trying to figure it out.
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Mary am 3. Feb. 2019
Thank you so much, John for your stay. We will add this information to the instruction. Sorry for the inconvenience. Kind regards, Mark & Mary

8/10 – Gut

Suzan

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Amazing Victorian in Toronto perfect location
This home is Beautiful. The Room was clean. We had everything we needed except the iron. it was not there when I looked for it, wasn't there when I asked for it. I texted back and forth and even sent a 360 photo of the basement where I was told to look. Funny thing was the day I was leaving it appeared on the shelf, as I was walking out. our stay was for 4 nights and five days. We would definitely stay there again. I would even go back to rent all three rooms. the setting is very comfortable and the pricing is perfect. Thank you.
Aufenthalt von 4 Nächten im Januar 2019
Antwort von Mary am 27. Jan. 2019
Thank you so much, Suzan, for being a great guest. Sorry for the inconvenience with Iron. Another guest took it to his room and our cleaning lady returned it back after found it. We are glad that everything other was great. Welcome back anytime! Kind regards, Mark & Mary

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Mary am 5. Jan. 2019
Thank you so much for your stay and the great review. Kind regards, Mark & Mary

2/10 – Ungenügend

Verifizierter Reisender

Gut: Sauberkeit
I was warned by a solid seeming man that I should not be outside on the sidewalk alone waiting for my taxi to arrive. H told me that that immediate neighborhood is very dangerous after dark. He said he himself doesn’t;t stay outdoors after dark there. I cross-checked this with 2 local taxi drivers and they agreed that this is a very dangerous block, as is the block behind it. I moved to another place the next morning.
Aufenthalt von 4 Nächten im Dezember 2018
Antwort von Mary am 25. Dez. 2018
Dear guest, it is not dangerous area, we never had any issues with our guests. And it is downtown Toronto, I didn't hear about any serious crimes here. You lived in apartment your full 4 days stay and didn't leave earlier. You asked the refund because somebody told you something, we refused, that is why you wrote you story here. Kind regards, Mark&Mary

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2018
Antwort von Mary am 2. Dez. 2018
Thank you very much for being our guest! Kind regards, Mark & Mary

6/10 – Okay

Don, Boston, MA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This facility is an older home that’s been very nicely updated, painted, etc The kitchen is nice, the space is generous, but there are a couple things that concerned me. For starters, when I arrived the house was unlocked. That was the responsibility of the last guest to come / go, but for an un-hosted facility it’s something to consider. If I were the landlord, I would swap out the lock for one that locks automatically. Room #1 consists of a basement apartment and a first floor space, with 3 keys to get into separate spaces. It’s unconventional and a little confusing, two of the keys don’t really look like door keys, and I was embarrassed to realize after situating myself in the basement space for a while that it was only part of the space. There were wide screen TVs, but there was no cable tv as claimed – only chromecast for playing from my laptop if I were setup for it. The bedding was very nice, but the beds were not among the more comfortable that I’ve slept on. Bottom line, it’s clear that the landlord has worked really hard to update the space, but there are a few things that need attention to make it user-friendly.
Aufenthalt von 1 Nacht im November 2018
Antwort von Mary am 22. Nov. 2018
Thank you so much, Don, for being the wonderful guest. We provide Smart TV with YouTube and Wi-Fi and no cable in the basement room and the second TV with Cable in Ground floor room. We will be glad to see you again. Kind regards, Mark & Mary

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was neat and clean, but basic. If you are looking for a nice place that is quiet, but has few amenities, this is the place. The private parking is available, but in a unique structure, which has its benefits. Our bed needed a mattress topper or a new mattress. The proprietors were very helpful via text or phone. We would stay again.
Aufenthalt von 1 Nacht im November 2018
Antwort von Mary am 25. Nov. 2018
Thank you so much for your stay. We value our customer's opinion. Could you, please provide us your room number for we could change the mattress. Kind regards, Mark & Mary

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Comfort, location, ease of access. Liked the independence of getting my own key to access property,
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Mary am 11. Okt. 2018
Thank you very much for being a great guest! Kind regards, Mark & Mary

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This is a lovely place to stay. It has every thing. The neighbor hood is not very nice and rough looking.
Aufenthalt von 1 Nacht im September 2018
Antwort von Mary am 30. Sept. 2018
Thank you very much for being the wonderful guest! Kind regards, Mary

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The property is not located in the best neighborhood. Aside from that, it's very clean and I had no issues with internet or other clients there. I would go back. Quick walk to downtown too.
Aufenthalt von 1 Nacht im September 2018
Antwort von Mary am 30. Sept. 2018
Thank you so much for your stay! We will be glad to see you again! Kind regards, Mark & Mary

8/10 – Gut

tessier

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Belle chambre et propre . Calme et tranquille. Mais j'aurais aimé rencontrer un responsable et les informations sur le stationnement est nébuleux. J'ai parlé a un autre client et pour le stationnement il trouvait lui aussi que tout cela n'était pas claire.
Aufenthalt von 2 Nächten im August 2018
Antwort von Mary am 11. Aug. 2018
Thank you so much, Tessier, for your stay. We have one parking spot and give it for free on first in basis. There is a public parking just 50 meters from the house, turn right to Dundas Street. We always glad to answer any questions. Kind regards, Mary

8/10 – Gut

Fabio, St Louis

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Location is great, Marina does an amazing job making you at home. The hotel and room were absolutely clean and well made. The neighborhood is not the best but this is happening all over Toronto, but we have to say that we did not feel unsafe at any moment in the city. Recommended !!!!
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Mary am 6. Aug. 2018
Thank you so much, Fabio, for being a wonderful guest!

8/10 – Gut

Claire, Montréal

Gut: Sauberkeit und Komfort des Zimmers
Hotel très bien situé près du Centre Ville
C'est très bien, dans une maison victorienne. Ceci dit, il n'y a aucun service. C'est vraiment une maison. On peut se faire un café au rez-de-chaussée mais il y a seulement du "whitening" pour le café. Ca serait vraiment bien qu'il y ait du lait et de la crème. Pour le reste, tout était impeccable.
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Mary am 25. Juli 2018
Hi, Claire, thank you very much for your stay. It is the house, yes, we advertise it as the house not the hotel. Kind regards, Mary