Außenbereich

Bewertungen von Suburban Studios Tallahassee near University

2 out of 5
Suburban Studios Tallahassee near University
522 Silver Slipper Ln, Tallahassee, FL

Bewertungen

6,4
54 von insgesamt 298 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
84 von insgesamt 298 Gästebewertungen haben eine Bewertung von 8 - Gut" "
67 von insgesamt 298 Gästebewertungen haben eine Bewertung von 6 - Okay" "
48 von insgesamt 298 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
45 von insgesamt 298 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,6/10

Sauberkeit

7,2/10

Personal & Service

5,6/10

Ausstattung

6,0/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Rodericka

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I recently had surgery, they went out their way to accommodate my needs.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 8. Apr. 2024
Dear Rodericka,We're glad to hear that our team went out of their way to accommodate your needs during your recovery from surgery. Your comfort and well-being are important to us. If you ever need anything else, don't hesitate to reach out. Wishing you a smooth recovery!Sincerely, Hotel Manager

2/10 – Ungenügend

fepice

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The item in the roo. Didnt work have to buy everything i need when i got a kitchen jet tub was was nasty toilet had Bm in it just not good i would never stay with again stove didnt work etc
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 2. Apr. 2024
Dear fepice,We sincerely apologize for the issues you experienced during your stay. Your feedback is valuable, and we will address these concerns immediately to ensure that such issues do not occur in the future. We understand the importance of a functional room and will work diligently to rectify the problems with the kitchen, tub, toilet, and stove. Please accept our apologies, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

10/10 – Hervorragend

Tara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quiet safe clean hotel never had any problems at this hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 22. März 2024
Dear Tara,Thank you for your feedback! We're delighted to hear that you had a pleasant and hassle-free experience during your stay at our hotel. Maintaining a quiet, safe, and clean environment is our top priority, and we're glad that we met your expectations. We appreciate your kind words and hope to see you again soon!Sincerely, Hotel Manager

4/10 – Schlecht

Corya

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk is horrible
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Hotel Manager am 5. März 2024
Dear Guest,We appreciate your feedback and are concerned to learn about your experience with our front desk. Please accept our sincere apologies for any inconvenience you faced. We take such matters seriously and will address them to ensure improvements. If you could provide more details, it would help us better understand and rectify the situation. We value your input and hope to have the opportunity to serve you better in the future.Sincerely,Hotel Manager

8/10 – Gut

Vernon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 5. Feb. 2024
Dear Guest,Thank you for your recent stay at Suburban Studios Tallahassee near University. We appreciate you taking the time to share your feedback on Expedia. We're glad to see you had an overall positive experience.If there are any specific aspects you enjoyed or suggestions you have for improvement, please feel free to let us know. Your insights are valuable as we strive to enhance our guests' experiences.We hope to have the pleasure of hosting you again in the future.Sincerely,Hotel Manager

10/10 – Hervorragend

Katrina

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Manager am 12. Jan. 2024
Dear Katrina,Thank you for your fantastic 5 out of 5 rating on Expedia! We're delighted to hear that you had a positive experience. If there are specific aspects you enjoyed or if there's anything we can do to make your next stay even better, please let us know. We appreciate your support and look forward to hosting you again.Sincerely,Hotel Manager

10/10 – Hervorragend

Renee

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Manager am 13. Jan. 2024
Dear Renee,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

4/10 – Schlecht

Maria

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Manager am 17. Dez. 2023
Dear Guest,Thank you for taking the time to share your feedback. We apologize for any shortcomings during your stay. Your comments are valuable to us, and we'll address the issues you've raised to improve our services. We hope to have another opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager

8/10 – Gut

Jykeria

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Manager am 10. Dez. 2023
Dear Jykeria,Thank you for your feedback and the 4 out of 5 rating on Expedia. We're pleased to hear that you had a positive experience during your stay. If there are specific areas where we can improve and earn a higher rating on your next visit, please let us know.We appreciate your input and hope to have the opportunity to enhance your experience in the future.Sincerely,Hotel Manager

6/10 – Okay

Carl

Gut: Personal & Service
Overall I would say this is a good budget property. It definitely had some cleanliness issues. The carpets were just filthy. There was no deadbolt I think this is the only hotel I've ever been and where I did not have a deadbolt. But overall I would say it is a decent place and I would stay there again.
Aufenthalt von 4 Nächten im November 2023
Antwort von Hotel Manager am 10. Dez. 2023
Dear Guest,Thank you for your honest feedback. We appreciate your acknowledgment of our property as a good budget option. We apologize for the cleanliness issues, especially with the carpets, and we will address this promptly.Your input about the deadbolt is noted, and we will review this for improvement. We value your understanding and look forward to welcoming you back for an even better experience on your next stay.Sincerely,Hotel Manager

2/10 – Ungenügend

Michael

Gut: Sauberkeit
Guests in the hallway until nearly midnight. Other guests were yelling in the hallway until 2am. Other guests hung out on the parking lot. Police knocked on a guests door when I arrived.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hotel Manager am 30. Nov. 2023
Dear Guest,We sincerely apologize for the disruptions you experienced during your stay. Your comfort and peace are important to us, and we will take steps to ensure a more peaceful environment for all our guests in the future.Sincerely, Hotel Manager

6/10 – Okay

Joan

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
For the price you get what you pay for. We were lucky to get a room that they had put a coat of paint on and that's all I have to say about that. We did see some bugs.
Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Manager am 30. Nov. 2023
Dear Guest,Thank you for sharing your feedback. We appreciate your comments and apologize for any inconvenience you may have experienced. We take your feedback seriously and will use it to make improvements to ensure a more comfortable stay in the future.Sincerely,Hotel Manager

2/10 – Ungenügend

Ashley

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This place was absolutely disgusting. Dirty all the way around. The “white” door was completely covered in dirt/ black stuff. Bed sheets were dirty. Random guy who was definitely on something walked up to my boyfriend in the parking lot asking him what he could do for him or if he needed to get anything. Area did not feel safe at all. We weren’t in the room 2 minutes before finding a new hotel and getting a refund.
Antwort von Hotel Manager am 30. Nov. 2023
Dear Guest,I'm truly sorry to hear about your disappointing experience. This is not the level of cleanliness and safety we aim to provide. We take your feedback seriously and will investigate the issues you mentioned to ensure they are addressed promptly. We appreciate your input and hope you'll consider giving us another chance in the future.Sincerely, Hotel Manager

2/10 – Ungenügend

Christina

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place was horrible. Stains on the walls, walked barefoot in the room after a shower and my feet looked like I never bathed. Sat on the mattress and it completely compressed, sheets were dirty in one of the beds, jetted tub was a joke, didn’t work, tub itself was cracked, bathroom floor was gross covered with some type of film of filth. Had to buy $50 worth of cleaning products and clean the room just to be able to stay in it. Due to the fact that I’m a single mother, I didn’t have the extra money to book another hotel elsewhere. This place was horrible and pretty much ruined the trip never again.!!
Antwort von Hotel Manager am 30. Nov. 2023
Dear Guest,We are truly sorry to hear about your disappointing experience during your stay with us. The issues you encountered are not reflective of our usual standards, and we deeply apologize for the inconvenience you faced.We take your feedback seriously, and we will be conducting a thorough review of the room's condition to address and rectify these concerns immediately. Our guests' comfort and satisfaction are our top priorities, and we are committed to providing a clean and enjoyable environment.We understand your frustration and disappointment, and we hope you will reconsider and give us another opportunity to provide you with a much-improved experience in the future.Sincerely,Hotel Manager

8/10 – Gut

Nedra

Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Manager am 30. Nov. 2023
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

8/10 – Gut

Marjorie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was spacious
Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Manager am 30. Nov. 2023
Dear Guest,We're delighted to hear that you found your room spacious. Your comfort is important to us, and we hope you had an enjoyable stay. If you have any other feedback or suggestions to share, please feel free to let us know. We look forward to hosting you again in the future.Sincerely, Hotel Manager

8/10 – Gut

Cheatuo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2023
Antwort von Hotel Manager am 30. Nov. 2023
Dear Guest,Thanks for your recent visit to our hotel. Please say more about your stay, if we missed any mark in hospitality. Your feedback will be useful for us to improve our services to earn a 10-star rating. We look forward to seeing you again soon! Sincerely,Hotel Manager

8/10 – Gut

Allester

Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Manager am 30. Nov. 2023
Dear Guest,Thanks for staying with us and giving us an 8- star rating. We appreciate your ratings & would like to invite you to write more on how can we improve our services, which can earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon.Sincerely,Hotel Manager

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Manager am 30. Nov. 2023
Dear Guest,We apologize for falling short of your expectations during your stay. If you have specific concerns or feedback you'd like to share, please feel free to let us know. We're committed to improving our services.Sincerely, Hotel Manager

10/10 – Hervorragend

Shalonda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotel Manager am 30. Nov. 2023
Dear Guest,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. Hope you will visit us again soon for another memorable stay.Sincerely, Hotel Manager

6/10 – Okay

kristin

Gut: Personal & Service und Zustand der Unterkunft
It was parents weekend. For the price it was worth. Staff was nice. Well lit up at night. Definitely some people living there
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Hotel Manager am 30. Nov. 2023
Dear Guest,Thank you for your review! We're delighted you found value in your stay during parents' weekend, appreciated our friendly staff, and felt safe with our well-lit surroundings. We hope to welcome you back soon.Sincerely, Hotel Manager

8/10 – Gut

Gayleen

Gut: Sauberkeit und Personal & Service
Price is good. Staff accommodative and professional. Property needs updating but overall stay was comfortable and convenient for the occasion.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Hotel Manager am 30. Nov. 2023
Dear Guest,Thank you for your review! We're pleased to hear you found our prices attractive and our staff accommodating and professional. We appreciate your feedback regarding the property and are committed to ensuring a comfortable and convenient stay for all our guests. We hope to welcome you back in the future.Sincerely, Hotel Manager

4/10 – Schlecht

Jason

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Antwort von Hotel Manager am 30. Nov. 2023
Dear Guest,We appreciate your feedback and are sorry to hear that your experience fell short of your expectations. If there are specific concerns you'd like to share or if there's anything we can do to improve, please feel free to let us know. We aim to provide the best possible experience for our guests.Sincerely, Hotel Manager

6/10 – Okay

Jamia

Aufenthalt von 1 Nacht im September 2023
Antwort von Hotel Manager am 30. Nov. 2023
Dear Guest,Thank you for your rating. We appreciate your feedback and would love to learn more about your stay to make improvements. Please feel free to share any specific comments or suggestions you may have.Sincerely,Hotel Manager

8/10 – Gut

Jamia

Geschäftlich gereist, Mit dem Partner gereist
I Love that they provide a cooking area...
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Devara L

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Luv the room.setup
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Kimberly

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The host was great! He made sure check in went smooth. My friend left her glasses and he shipped them out the next day for us. I felt safe with the gate entry. This location is convenient to everything. I will be booking again!
Aufenthalt von 2 Nächten im September 2023

6/10 – Okay

Angel

Mit der Familie gereist
Killed six roaches in our room. It did have a jetted tub that was nice.
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Susanne

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023

2/10 – Ungenügend

Thy

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Convenient for worksite
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Hotel Manager am 8. Juli 2023
Dear Thy, Thank you for your stay at our hotel. I’m pleased that our hotel served as a perfect location to accommodate your needs. Thanks for choosing us for your stay and we look forward to seeing you on your next visit. Sincerely,Hotel Manager

4/10 – Schlecht

Maradivah

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
The guy that checked me in seemed annoyed that I was checking in. It seemed he wanted to go back to whatever he was doing before I got there. He gave me the papers to sign through a tiny window slot and while I was signing he put the keys of the room there and left. There were 2 keys with 2 different room numbers. So I rang the bell to ask him which of the 2 were mine. He was annoyed and at that point I wasn’t too pleasant either, grabbed my key and left. The room wasn’t bad, beds were comfortable and it was nice it had a full fridge etc. But the floor was soooo dirty it was disgusting. I took a shower and put my shoes back on so I wouldn’t touch the floor at all. AC in the room worked great. We woke up and left. I don’t think I’ll be staying there again.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Hotel Manager. am 17. Mai 2023
Dear Maradivah,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager.

6/10 – Okay

Thy

Aufenthalt von 3 Nächten im Mai 2023
Antwort von Hotel Manager. am 17. Mai 2023
Dear Thy, Thanks so much for your very kind feedback. We sincerely appreciate your 3-star rating, and we are pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

4/10 – Schlecht

Patrick

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Didn't like how the guests would pull chairs outside the room an we had to maneuver around them to get into our room.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Hotel Manager. am 17. Mai 2023
Dear Patrick,We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you.Sincerely,Hotel Manager.

2/10 – Ungenügend

Janell

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Antwort von Hotel Manager am 15. März 2023
Dear Janell,Thanks for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again.SincerelyHotel Manager

6/10 – Okay

Corya

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Zustand der Unterkunft
Random people walking around
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Hotel Manager am 1. Feb. 2023
Dear Corya,Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We promise next time you will find a great experience. Please visit us again.SincerelyHotel Manager

10/10 – Hervorragend

Harli

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Hotel Manager am 20. Jan. 2023
Dear Harli,I’m glad you had such a nice experience with us, and I sincerely thank you for giving 10 out of 10 rating. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager

10/10 – Hervorragend

Shaquaia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Hotel Manager am 21. Nov. 2022
Dear Shaquaia,Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

6/10 – Okay

James

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2022

6/10 – Okay

wilber

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The floor mat of the room was completely soaked
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Hotel Manager am 2. Nov. 2022
Dear wilber,Thank you for the stay at our hotel. We're so sorry to hear that you had such an unfortunate experience during your stay with us. We'll be sure to look into this matter and take the necessary steps to prevent it from happening again in the future. Thank you for bringing it to our attention.SincerelyHotel Manager

10/10 – Hervorragend

Lauren

Aufenthalt von 6 Nächten im Juli 2022
Antwort von Hotel Manager am 10. Aug. 2022
Dear Guest, Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager.

10/10 – Hervorragend

Alicia

Aufenthalt von 2 Nächten im Juni 2022

8/10 – Gut

jenna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice Stay
Exactly as expected. Good service and clean room. Would be back!
Aufenthalt von 1 Nacht im März 2022
Antwort von Hotel Manager am 11. Juni 2022
Dear Guest Thanks for using some of your valuable time to write this review. Our goal is satisfaction, and we're glad that you would stay with us again. Our hospitality professionals are here to serve you again. We're happy to hear your comments. Sincerely Hotel Manager

4/10 – Schlecht

Elizabeth

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I think people live in this hotel…The floor in the room was filthy. The shower did not work. The furniture is outdated and anywhere you see a crack on the wall was repaired with duck tape. The police were their twice in my 3 day stay, what for I don’t know. However, the beds and pillows were comfy.
Aufenthalt von 3 Nächten im April 2022
Antwort von Hotel Manager am 4. Mai 2022
Dear Guest, Thanks for your stay at our hotel !!! We are sorry that your stay was not as per your expectations. We have seriously taken note of your suggestion regarding the hotel and have forwarded to management Hope your next stay will be a memorable experience. Please visit us again. Sincerely, Hotel Manager

8/10 – Gut

Corine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2022
Antwort von Hotel Manager am 3. Mai 2022
Dear Guest Thanks for sharing your experience. I'm so glad that you giving us an 8 out of 10 rating. Your rating is very encouraging and motivates our staff. We look forward to welcoming you once again. We are thankful for your feedback. Sincerely Hotel manager

2/10 – Ungenügend

Kolby

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Damaged Car!
Car was parked onsite and got sideswiped overnight Paper thin walls and lots of loud activity outside at night equals no sleep Wooden tables not cleaned, visible residue left over from last guests
Aufenthalt von 2 Nächten im April 2022
Antwort von Hotel Manager am 13. Apr. 2022
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. Your feedback is very important to us. I was concerned to see that you were not impressed with our property. We have noted all your concerns and share with the respective department action. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

4/10 – Schlecht

David

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
It looks like some people had very long stays since they. Left work shoes outside their doors. Not a family place. Maybe more suitable for transient workers.
Aufenthalt von 2 Nächten im April 2022
Antwort von Hotel Manager am 6. Apr. 2022
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. Your feedback is very important to us. I was concerned to see that you were not impressed with our property. We have noted all your concerns and share with the respective department action. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

8/10 – Gut

Monique

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Clean up your trash!
This location is so beautiful, but the trash around the property really makes it look terrible. The trash located in the parking lots and also the woods close by, really did not make the stay feel very clean and brought the overall look of the place trashy.
Aufenthalt von 3 Nächten im Februar 2022
Antwort von Hotel Manager am 11. März 2022
Dear Guest Thanks for stay at our hotel. I am so pleased that you found our service was great. We are sorry for the cleanliness issues. We have shared your comment on the housekeeping staff. We will surely work on it and cleaning the parking lots & room. You can better experience next time. Please visit us again. Sincerely Hotel Manager

10/10 – Hervorragend

Christal

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice spot
Everything was clean and to satisfactory
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Hotel Manager am 12. Jan. 2022
Dear Guest Thanks for sharing your experience. We appreciate your valuable comment regarding your liking of our clean and comfortable rooms. Please be assured giving the best of everything is always our ultimate goal. Thank you again for your valuable comments and we will strive our best to provide extraordinary service to all guests. We look forward to serving you again in the near future. Sincerely Hotel Manager

6/10 – Okay

Lu-Ann

Mit Haustieren gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Expedia website indicated $10 pet fee. Prior to leaving my home for Tallahassee, I called to confirm, my pet was on the record, in case there were limited rooms that were pet-friendly. She confirmed $10. Desk clerk at check in stated it was $15. Because I wasn't able to go into the lobby, it was difficult to communicate with the clerk through the window. And the next day when I went to check out, I asked the clerk on duty - she also said pet fee was $10.
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Hotel Manager am 10. Jan. 2022
Dear Lu Ann, Thanks for the stay and the feedback. I am disappointed to see your comment about the pet fee charging. We never resort to such practices. However the matter will be investigated and resolved appropriately. The inconvenience is highly regretted. Shall appreciate your understanding. Sincerely, Hotel Manager

10/10 – Hervorragend

Minnie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021
Antwort von Hotel Manager am 17. Nov. 2021
Dear Guest, Thank you for the 10 out of 10 rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of hospitality, comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager