Außenbereich

Bewertungen von ibis Southampton Centre

3 out of 5
ibis Southampton Centre
9 West Quay Road, Southampton, England

Bewertungen

8,2

Sehr gut

392 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
370 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
156 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
56 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
31 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,4/10

Personal & Service

7,6/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Christian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gepflegte Unterkunft. Habe ich bei Ibis auch schon anders erlebt. Sehr freundliches Personal, gute Lage.
Aufenthalt von 1 Nacht im April 2024
Antwort von josh am 30. Apr. 2024
Guten Abend, wir freuen uns, dass Sie einen schönen Aufenthalt bei uns hatten und hoffen, Sie bald wieder zu sehen. Josh Ibis-Team

10/10 – Hervorragend

Philip

Aufenthalt von 2 Nächten im August 2023
Antwort von Gen am 7. Sept. 2023
Thank you so much for taking the time to rate your recent stay with us as 5 out of 5! We are thrilled to hear that you had such a wonderful experience during your visit.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2018
Antwort von Radoslaw am 21. Nov. 2018
Dear Anonymous, Thank you very much for taking the time to leave us your rating, following from your stay with us. I hope very much we can welcome you back again soon! Warm regards. Radoslaw Golebiewski Assistant General Manager

8/10 – Gut

Ruth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Finn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to the cruise terminal. Easy to book in. Helpful with parking. Good bed.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Faye am 20. Mai 2024
Good Morning,thank you so much for your review! we greatly appreciate the feedback you have given us. we are so glad to hear you enjoyed your stay

2/10 – Ungenügend

Frank, Lorton

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Rooms are tiny. No safe in room. No refrigerator in room. No telephone in room. I would not stay there again
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Faye am 20. Mai 2024
Good Morning,thank you so much for your review! we greatly appreciate the feedback you have given us. good morning we are more then happy to refrigerate any items for you. we understand this wasn't to your preference and our room sizes are on our website.

10/10 – Hervorragend

Gary

Mit dem Partner gereist
Excellent service overall
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Faye am 20. Mai 2024
Good Morning,thank you so much for your review! we greatly appreciate the feedback you have given us

8/10 – Gut

Elisabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room is very small and warm. A fan was in the room and the window opens ,but it was hard to sleep. We could walk from the cruise ship and the next morning to the bus station and we could drop off luggage and explore. It was clean and quiet.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Faye am 18. Mai 2024
Good morning,thank you so much for your feedback and your review- we really appreciate the time you've taken to share your point of view and we hope to see you again soon.kind regards

8/10 – Gut

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Breakfast was poor. Staff were extremely helpful. Convenient for railway station and shopping centre.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Faye am 17. Mai 2024
Good Morning,thank you so much for your feedback we really appreciate your time and value the information given. we are sorry to hear you didn't enjoy the breakfast but are so happy to hear the staff could be of help

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Faye am 17. Mai 2024
Good Morning,thank you so much for your feedback we really appreciate your time and value the information given.

10/10 – Hervorragend

Brian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great property to stay before or after a cruise. Lots of shops and places to eat within walking distance. Staff is extremely friendly and helpful. They store your luggage if off ship too early for checkin. Southampton Airport nearby. Will stay again after a cruise.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Faye am 17. Mai 2024
Good Morning,thank you so much for your feedback we really appreciate your time and value the information given. we are so glad to hear you enjoyed your stay here with us and we look forward to seeing you again soon

6/10 – Okay

Jenny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The lobby and first floor dining was a very nice area and the staff was excellent. If you are from the US it would be comparable to a cheap Holiday Inn. There are no safes or mini fridges. It is about a 15 minute walk to get into the City Center shopping area. It is next door to an Ikea which has a restaurant on the 4th floor with cheap coffee and decent cheap food. Otherwise the food and drink in the area is on the high side
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Faye am 17. Mai 2024
Good Morning,thank you so much for your feedback we really appreciate your time and value the information given. we are so happy to hear you were able to enjoy the area and we are sorry to hear you didn't like some of the restaurants in town

10/10 – Hervorragend

Concettina

Gut: Ausstattung
Great area for shopping and walking to catch your ship. Close to port.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Faye am 20. Mai 2024
Good Morning,thank you so much for your review! we greatly appreciate the feedback you have given us. we are so glad to see you got to enjoy our location with us

8/10 – Gut

Premadharvan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Well placed & convenient
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Faye am 14. Mai 2024
Good Morning,thank you so much for your review, we really appreciate your feedback and we are so glad you have given us insight.we look forward to seeing you again soon.kind regards

6/10 – Okay

dale

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Room could use some updating. Served well as a stopover for cruise ship
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Josh am 12. Mai 2024
Good afternoon, sorry to hear you feel the room needs updating we are looking into this and I will pass this onto our maintenance team. Hope to see you again, Josh Ibis team

10/10 – Hervorragend

Zara, Benson

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed for one night and the staff were great, the parking was a pain but the area was walkable and prefect fir a night
Aufenthalt von 1 Nacht im April 2024
Antwort von josh am 11. Mai 2024
Good morning, thank you for your stay with us and leaving a positive review we very much appreciate it. Our location tot he town and transport links is a huge advantage to us and glad you think so. Hope to see you again soon, Josh Ibis team

8/10 – Gut

Mary-Jane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to the cruise port
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Faye am 11. Mai 2024
Good Morning,thank you so much for your review your feedback is appreciated and we look forward to seeing you soon.we are so glad you got to enjoy our brilliant location also

8/10 – Gut

Lea, London

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice property close to bus station and cruise port.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Faye am 11. Mai 2024
Good Morning,thank you so much for your review your feedback is appreciated and we look forward to seeing you soon.we are so glad to hear you got to enjoy our location with us

8/10 – Gut

Linda

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Faye am 11. Mai 2024
Good Morning,thank you so much for your review your feedback is appreciated and we look forward to seeing you soon.

10/10 – Hervorragend

Finn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing fancy, but realy good enough. Close to the cruies ship. Just what we wanted.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Clau am 9. Mai 2024
Thank you for your review. We're pleased to hear that our location met your needs and that you found your stay satisfactory. Your feedback is appreciated, and we hope to have the opportunity to welcome you back in the future.Best regards,Ibis team

10/10 – Hervorragend

Xiaomei

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Faye Graham am 6. Mai 2024
Good Morning,thank you for your review !kind regards

4/10 – Schlecht

Gerithy

Verbesserungswürdig: Sauberkeit und Personal & Service
8 years,ago, this property was top notch. Fast forward the 2024, its,amazing how bad it turned. There's was a very bad odor coming from the carpet inside the room. There were no aircondition. A portable fan was provided in the room. 1st night, i thought there were some bedbugs in the room as my body wss iching the entire night. It turns out that it wasn't bedbugs,but because they are usi g a cheap detergent, my skin was not able to cope with it...this never happened at any hotel i've ever stsyed,at. Breakfast was a joke...silverwears, eggs, bread were running out. Not a huge selection. It used to be a good breakfast in ghe past. But for sure not worthed for its current cost. Taxi arrangement was a joke. Made it clear to the front desk that i need a 0500 taxi pick up. She still manage to screw it up and arrange it for 1715 🙈🙈🙈. Yeah, i will not be staying here next year unless they rectify all of these.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Faye Graham am 6. Mai 2024
Good Morning,thank you for your review, we really appreciate your feedback. we can assure you we have very strict regulations where this kind of situation is checked regularly by an expert- which would be appropriate protocol for all hotels. on our website it does state we do not have an air conditioning but we are sorry to hear you didn't see this and it wasn't to your liking. our detergent is standard and again protocol used cleaning supplies which are applicable for most hospitality establishments. but we are sorry to hear that your skin was sensitive to this and if there would be any thing we could do at the time to aid you specifically with this of course we would. we are sorry to hear you didn't enjoy breakfast- sometimes in a busy morning replenishment is needed but we are sorry to hear this wasn't as smoothly as we strive to be at ibis. we are so sorry to hear that this happened unfortunately human error occurred but we are so sorry that this happened to your self and we hope to see you again soon to be able to rectify these issues on the duration of your stay. kind regards

10/10 – Hervorragend

Anne Elizabeth

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy to book. Convenient location. Friendly staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Faye am 7. Mai 2024
Good Morning,we are so glad you enjoyed our location here with us and the staff were welcoming. we look forward to seeing you again soon

10/10 – Hervorragend

Barry

Gut: Ausstattung
Assss
Aufenthalt von 1 Nacht im April 2024
Antwort von Faye am 7. Mai 2024
Good Morning,thank you for your review !

10/10 – Hervorragend

Carole

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very pleased lovely staff very helpful
Aufenthalt von 1 Nacht im April 2024
Antwort von Faye am 7. Mai 2024
Good Morning,thank you so much for your review your feedback is great appreciated and we look forward to seeing you again soon. we are so glad to hear that the staff were helpful and you were pleased with the stay.

10/10 – Hervorragend

Rob

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location close to train station; clean rooms and lovely staff.
Aufenthalt von 3 Nächten im April 2024
Antwort von josh am 29. Apr. 2024
Good afternoon, thank you for your stay and leaving us a positive review we very much appreciate it and hope to see you again soon. Josh Ibis team

6/10 – Okay

Veronica, Pacifica

I arrived a few minutes earlier. They told me they’re gonna charge me 10 pound for early checking so I waited 10 minutes. There was no Internet for the duration of my visit. Wi-Fi was off to go to the hotel nearby to get Wi-Fi. Bathrooms are moldy toilet seats, touch from the wall other than that it was only one night experience so much to complain about.
Aufenthalt von 1 Nacht im April 2024
Antwort von Josh am 27. Apr. 2024
Good morning, we are so sorry about the WIFI situation we are trying everything we can to fix the problem and our neighbouring hotels have WIFI. Apologies once again about the bathroom, we do room checks daily to ensure rooms are clean and ready for guests. Will pass this onto the housekeeping team to check and sort the issue. We hope to see you again soon to provide a better stay than the last. Josh Ibis team

10/10 – Hervorragend

Silvia

Aufenthalt von 1 Nacht im April 2024
Antwort von Faye am 17. Mai 2024
Good Morning,thank you so much for your feedback we really appreciate your time and value the information given.

10/10 – Hervorragend

Ingrid, Mississauga

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient to train station and cruise terminal.
Aufenthalt von 1 Nacht im April 2024
Antwort von Clau am 23. Apr. 2024
Thank you for sharing your feedback with us! We're thrilled that our location near the train station and cruise terminal made your travels easier. Convenience is key, and we're delighted to have played a part in enhancing your experience.We look forward to welcoming you back for another seamless stay in the future!Warm regards,

10/10 – Hervorragend

Barbara

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super
Aufenthalt von 1 Nacht im April 2024
Antwort von Clau am 23. Apr. 2024
Thank you for your feedback, we are glad you enjoyed your stay with us and we hope we can have you back soon.Best regards,Ibis team

8/10 – Gut

Sandi Shanshan, Calgary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location!
Aufenthalt von 1 Nacht im April 2024
Antwort von Faye am 21. Apr. 2024
Good Morning,we are so glad to hear you got to enjoy our incredible location with us here at ibis.

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von josh am 21. Apr. 2024
Good evening, thank you for your stay and leaving us a high score we very much appreciate it and hope to see you again soon. Josh Ibis team

8/10 – Gut

Rose Marie

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Good for the money.
Aufenthalt von 1 Nacht im April 2024
Antwort von Faye am 21. Apr. 2024
Good Morning,thank you so much for your review and we are so glad to hear you found good value ! we look forward to seeing you again.

10/10 – Hervorragend

Peta, Ipswich

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location for shopping and easy access to the cruise terminal. Could walk if good weather and not much luggage, but we used a taxi b
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Josh am 18. Apr. 2024
Good morning, thank you for your stay and leaving us a positive review we hope to see you again soon, Josh Ibis team

8/10 – Gut

Lois

Gut: Sauberkeit und Personal & Service
It was head and shoulders above Ibis Budget Souhampton
Aufenthalt von 2 Nächten im April 2024
Antwort von Faye am 12. Apr. 2024
Good Morning,i am so glad to hear you enjoyed your stay here with us ! we look forward to seeing you again soon !

10/10 – Hervorragend

Grant

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location and price
Aufenthalt von 1 Nacht im April 2024
Antwort von Eleanor am 10. Apr. 2024
Hi Grant, thank you so much for your rating, we thank you for choosing Ibis and hope that we will be welcoming you on your return in the near future.

8/10 – Gut

Chris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
so close to train station
Aufenthalt von 3 Nächten im April 2024
Antwort von josh am 10. Apr. 2024
Good morning, thank you for your stay and leaving us a high score we do appreciate it and hope to see you again soon, josh Ibis team

10/10 – Hervorragend

Ann

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We found the ibis really nice all staff very friendly and helpful
Aufenthalt von 3 Nächten im April 2024
Antwort von Twinslee Fernandes am 8. Apr. 2024
Dear Guest,Thank you for your kind words and for choosing to stay with us at ibis. We're thrilled to hear that you found your experience enjoyable and that our staff made a positive impression with their friendliness and helpfulness.Your feedback reinforces our commitment to providing exceptional service.We appreciate your support and hope to have the pleasure of welcoming you back to ibis for another pleasant stay in the future.Best RegardsTwinslee FernandesFront Office Team Leader

10/10 – Hervorragend

Jacqueline

Aufenthalt von 1 Nacht im März 2024
Antwort von Faye am 21. Apr. 2024
Good Morning, your feedback is so appreciated ! we are happy to hear we could offer you a great stay.

8/10 – Gut

Meldy

Aufenthalt von 1 Nacht im März 2024
Antwort von Faye am 21. Apr. 2024
Good Morningthank you so much for your review! we look forward to seeing you again !

8/10 – Gut

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ideal for cruise port
Aufenthalt von 1 Nacht im März 2024
Antwort von Clau am 28. März 2024
Good Morning,Thank you for your feedback, we are so glad you found us convenient for your little break before or after your cruise.We hope we can have you back in the future.Warm regards,Ibis team

10/10 – Hervorragend

Chris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed the proximity of this hotel to the shopping mall and the old town. When we arrived another couple had asked the front desk to arrange a taxi to the port terminal. The clerk directed them to a terminal on the desk which wouldn't accept their phone number. Fortunately another operative (Madie) took over and arranged a taxi for them. Which is the customer service I would expect. Maybe the first clerk was training. Our stay was very enjoyable and we would recommend this hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von Faye am 27. März 2024
Good Morning,thank you so much for your review your feedback is great appreciated - we love to hear back from our guests ! your comfortability is our top priority ! our location is something that we pride ourselves on and we are so glad to hear you could enjoy this with us.the tablet on the desk is used for the ease of yourselves and can be very effective in this instance this may have not been the case, but we are so glad both members of staff we able to aid in different ways. kind regards

10/10 – Hervorragend

Sara-Jayne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Affordable, close to city centre and friendly staff
Aufenthalt von 1 Nacht im März 2024
Antwort von Faye am 27. März 2024
Good Morning,thank you so much for your review your feedback is great appreciated - we love to hear back from our guests ! your comfortability is our top priority !kind regards

10/10 – Hervorragend

KING WING

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to the cruise ship terminal, coach terminal and train station. A lot of shops and restaurants near by. The downside is the room is small but it is fine for 1 night stay. Breakfast is good.
Aufenthalt von 1 Nacht im März 2024
Antwort von Josh am 26. März 2024
Good morning, thank you for your stay and positive comments it is very much appreciated and we hope to see you again soon, Josh Ibis team

8/10 – Gut

David, Huntingdon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Josh am 26. März 2024
Good morning, thank you for your stay at Ibis and scoring us highly, hope to see you again shortly. Josh Ibis team

8/10 – Gut

DENISE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Faye am 15. März 2024
Good Morning,thank you so much for your review your feedback is greatly appreciated and we look forward to seeing you sometime again soon.kind regards

6/10 – Okay

Debbie

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Outdated rooms. Bathroom grubby and towels rough x
Aufenthalt von 1 Nacht im März 2024
Antwort von josh am 10. März 2024
Good morning, I am sorry to hear you weren't happy with the rooms, we are making improvements here and there. We do hope to see you again shortly to give you a better stay than the last. Josh Ibis team

8/10 – Gut

PHILIP

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Faye Graham am 7. März 2024
Good Morning,thank you so much for your review and your feedback !kind regards

10/10 – Hervorragend

Tony

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Josh am 5. März 2024
Good morning, thank you for scoring us highly we appreciate the positive feedback and hope to see you again shortly. Josh Ibis team

10/10 – Hervorragend

June

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient for the Cruise Terminal.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von josh am 27. Feb. 2024
Good morning, our location is a huge benefit to us being located near the city center and the ports. We hope to see you again soon, Josh ibis team