Vielen dank für alles.

Thank you for your opinion John.

Merci Arnaud

Apprécié Fatou,Nous tenons à vous remercier pour votre séjour dans notre établissement et le temps consacré à donner un avis, car il nous est très utile pour une amélioration continue et votre entière satisfaction est notre objectif premier.Nous regrettons de ne pas considérer la fréquence de nettoyage comme suffisante. Nous sommes un appart-hôtel 3 étoiles, nos conditions générales pour ce que nos clients paient sont que l'appartement sera nettoyé avant l'arrivée de chaque client, un nettoyage d'entretien sera effectué et les serviettes seront changées deux fois par semaine, et un changement de draps une fois par semaine. Évidemment l'appartement a été livré parfaitement propre, et nous regrettons de ne pas avoir expliqué les options que vous aviez à la réception, en tout cas ces politiques sont bénéfiques pour économiser les ressources tant pour le client que pour l'environnement.Nous essayons de faire de notre mieux, mais dans tous les cas si pour votre confort vous préférez plus de régularité dans le ménage nous vous proposons des changements de draps, de serviettes, et un ménage supplémentaire en payant un supplément à la réception de l'hôtel.Nous espérons vous recevoir à nouveau lors d'occasions futures.

Merci beaucoup

Cher Radjab,Nous vous remercions de nous avoir noté la situation privilégiée de notre établissement, car c'est un de nos points forts, le service de notre personnel d'accueil,l'attention de notre personnel de restauration,la variété et la qualité de notre cuisine, et la relation qualité-prix.Nous vous remercions de votre patience avec le bruil des groupes sportifs, et nous sommes désolés de n'avoir pu contenir le désagrément, en basse saison nous acceptons les groupes de championnat, et bien que son comportement soit généralement correct, il n'est pas toujours excellent.Nous espérons vous recevoir lors d'occasions futures.

Dear Vedis,We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose.Our team is professional and it is always a pleasure to welcome guests like you.We hope to see you again on future occasions.

Merci beaucoup Olivier!!!

Merci beaoucoup Ivanovna!!!

Thank you very much Mary!!!!

Muchas gracias por su comentario, esperamos recibirlo en futuras ocasiones.

Merci beaucoup pour votre opinion,

Merci beaucoup pour votre avis, nous espérons vous recevoir à l'avenir.

Merci beaucoup pour votre avis, nous espérons vous recevoir à l'avenir.

Merci beaucoup pour votre opinion

Merci d'avoir partagé votre opinion avec nous. Nous espérons vous revoir bientôt.

Muchas gracias Fernando por su opinión. Un cordial saludo.

Merci beaucoup.

Muchas gracias Juan Carlos.

Muchas gracias Karina.

Nous apprécions votre avis, surtout que vous appréciez la propreté de l’hôtel et des chambres, la gentillesse du personnel, nos installations, l'emplacement à seulement 300m de la plage. Nous regrettons que vous ayez trouvé le changement de draps insuffisant, la réservation comprend un par semaine et deux changements de serviettes, mais nous estimons qu'il est insuffisant et nous réfléchirons sur cet aspect pour apporter des améliorations à l'avenir. Nous espérons vous accueillir à nouveau,

Muchísimas gracias Víctor por su opinión, esperamos recibirle de nuevo e futuras ocasiones.

Nous apprécions votre avis, surtout que vous appréciez nos installations, l'emplacement à seulement 300m de la plage et le bon travail de notre animateur. Nous regrettons que vous ayez trouvé le petit déjeuner insuffisant, en raison de COVID cette année, nous avons été contraints de nous passer du buffet, et nous ferons tout notre possible pour apporter des améliorations à l'avenir. Nous espérons vous accueillir à nouveau,

Muchas gracias por su opinión

Gracias por su mensaje.

Dear Guest, We want to thank you very much for your stay with us and the time dedicated to let us know your opinion. Opinions are very important for the continuous improvement and one of our main purposes is your satisfaction. We want to thank you very much for your positive opinion about our clean and spacious apartments, all our apartments have been renovated lately. We are happy to hear that you perceived the beds as comfortable, they are from a very high quality, we think that the rest of our guests is one of the most important things. We want to thank you very much for the good opinion about our food at the pool bar. We would like to inform you that normally our bathrooms do not dispose of a window. There are some two-bedroom apartments that have a window in the bathroom but due to security reasons it is not possible to open it. We are very sorry to hear that you were missing mirrors in the bedrooms, we thought that one mirror in the bathroom and one in the hallway are sufficient, we regret to hear that you found this insufficient. The apartments with the most sun on their balconies will be the superior apartments, maybe it is an idea to upgrade if you are going to stay with us in the future. We are very sorry to hear that you perceived the sun loungers as uncomfortable. Some guests think there are not enough sun loungers and you think there are two much, we want that all our guests have the opportunity to visit the pool area and have a sunbed at their disposal. We are going to consider your opinion about the small tables in the pool area for next season. We are very sorry to hear that our breakfast didn´t meet up with your standards, we offer a continental buffet and of course some products that are typically for our area, the food is always fresh and prepared that same morning. For us it was a pleasure to receive you as one of our guests. We really hope that you will give us a second change so we can meet again on a future occasion. Yours sincerely, The Management

Dear guest, We want to thank you very much for writing your opinion about our Aparthotel. Opinions are very important for us because we are looking for continuous improvements and the satisfaction of our guest is our main purpose. We want to thank you very much for your comment about our staff members, they always try to help our customers and let them feel comfortable. You are completely right we are orientated on families, one of our mottos is that if the children are happy the parent will be happy. We are very sorry to hear about the problems you had with the drain of the shower, we had some other complaints about this matter, we are checking all the drains at the moment to have our bathrooms in perfect condition for next season. We would like to inform you that the cleaning of the apartments and the change of towels are carried out twice a week. We offer extra service paying a small supplement. For us it is a pleasure to receive guests as you therefore we really hope to welcome you on a future occasion. Yours sincerely, The Management

Dear Lyn, We want to thank you very much for your stay with us and the time you have devoted to write your opinion. Your opinion is important for us because we are looking for continuous improvements and the satisfaction of our guests is our main goal. We want to thank you very much for your positive opinion about our cleanliness, hygiene is very important for us. For us it is a pleasure to read the positive things you say about our staff members, most of them are working for a very long time with us and they are very professional. We perceive for your comments that you had a great stay with us. For us it was a pleasure to receive you as one of our guests. We are really forward to your next visit. Yours sincerely, The Management