Dear Guest, Thank you very much for the fantastic 5* rating. I am so delighted that you enjoyed your stay. Hope to see you back again very soon with another great experience. Kind regards, Andras Koczur General Manager

Dear FR, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Reading Centre. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Andras Koczur General Manager ibis Reading Centre

Dear Anthony, we are delighted to hear that you had a pleasant check-in experience with us, especially after a long journey. We aim to accommodate our guests as soon as possible. Looking forward to welcoming you back on your next visit. Best regards, Dzhulia AshikFront Office Team Member

Dear Rachel, thank you for taking the time to share your feedback with us. We look forward to welcoming you back soon. Best regards,Dzhulia AshikFront Office Team Member

Dear Daniel, we are delighted to hear that you had a problem-free stay with us. Thank you for choosing ibis Reading Centre. We look forward to welcoming you back soon. Best regards, Dzhulia AshikFront Office Team Member

Dear Philip, thank you for your positive feedback. We are delighted to hear that you found our staff helpful and enjoyed our convenient location. We look forward to welcoming you back soon. Best regards, Dzhulia AshikFront Office Team Member

Dear Heidi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Dzhulia Ashik Front Office Team Member

Dear Judith, thank you for choosing ibis Reading Centre for your visit. We are delighted to hear that you found our hotel perfect for your needs and enjoyed our convenient location, friendly staff, clean comfortable rooms, and delicious breakfast. Ensuring a peaceful and secure environment for our guests is our top priority. We appreciate your kind words and look forward to welcoming you back. Best regards, Dzhulia AshikFront Office Team Member

Dear Bridget, thank you for your positive review. We are glad you appreciated our clean facilities and well-staffed team. We strive to offer a comfortable stay with excellent service. Looking forward to welcoming you back soon. Best regards,Dzhulia AshikFront Office Team Member

Dear Karla, thank you for taking the time to share your feedback with us. We look forward to welcoming you back soon. Best regards,Dzhulia AshikFront Office Team Member

Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Dzhulia AshikFront Office Team Member

Dear Averil, thank you for your positive feedback on the comfortable room and our friendly staff. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards,Dzhulia AshikFront Office Team Member

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Dzhulia AshikFront Office Team Member

Dear Lynnette,Thank you very much for staying with us and for your review. It makes us truly that you were fully satisfied during your stay at the Ibis Reading Center.We are looking forward to see you again in our hotel.Kind regards,Dzhulia AshikFront Office Team Member

Dear Thomas, Thank you for taking the time to provide feedback on your recent stay with us. We apologize for the inconvenience you experienced with the early closures of local bars and the parking ticket issue. We will address this issue with our team to improve our services. Your input is valuable, and we hope to welcome you back for a better experience in the future.Warm regards, Dzhulia AshikFront Office Team Member

Dear Yuk Wan,Thank you for your kind words. We are delighted to hear that your stay was perfect. We look forward to welcoming you back soon.Tamas Racz, Front Office Manager

Dear Mavis, We apologize for the inconvenience with the water temperature. Guest feedback is crucial for us to improve. Regarding the area, your safety is our priority, and we have security measures in place. We hope to welcome you back soon. Kind regards, Tamas RaczFront Office Manager

Dear Ricky, Thank you for your positive feedback. We are delighted to hear that you had a good experience with us. We hope to welcome you back soon. Tamas Racz, Front Office Manager

Dear Ezra, Thank you for your review. We hope to see you again soon. Sincerely,Tamas RaczFront Office Manager

Dear Gee, We appreciate your feedback. We apologize for the inconvenience caused by the cleanliness issue. We will ensure our housekeeping team pays more attention to detail. Thank you for bringing this to our attention. Best regards,Ibis Reading Centre

Dear Debbie, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and that our services met your expectations! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Kind regards,Dzhulia AshikFront Office Team Member

Dear Kevin,We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Dzhulia AshikFront Office Team Member

Dear Andy, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and that our services met your expectations! We work harder everyday to make everyone feel home and comfortable. We hope to see you again very soon! Kind regards,Dzhulia AshikFront Office Team Member

Dear Clarisse Ann, We appreciate your feedback regarding the soundproofing. Please note that our hotel is centrally located for guests to enjoy the nearby nightlife. Your comments will be shared with our team for improvements. Best regards, Tamas RaczFront Office Manager

Dear Nathan, Thank you for taking the time to tell us about your experience at the ibis Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Tamas RaczFront Office Manager

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Dzhulia AshikFront Office Team Member

Dear Norman,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Dzhulia AshikFront Office Team Member

Dear Fola, hank you for your feedback. We appreciate your comments regarding the parking information and we will consider updating our hotel description to include more details about parking arrangements. We hope to welcome you back in the future. Best regards, Tamas Racz, Front Office Manager

Dear Constantin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Tamas Racz, Front Office Manager

Dear Stuart, We apologize for the inconvenience you faced during your stay. We appreciate your feedback regarding the room type and noise disturbance. We aim to provide a safe and clean environment and your concerns will be addressed internally. Thank you for choosing ibis Reading Centre. Tamas Racz, Front Office Manager

Dear A-LA, We apologize for the inconvenience you experienced with the slow internet speed. Thank you for sharing your feedback. Tamas Racz, Front Office Manager

Dear Alicia, We’re so sorry that your experience did not match your expectations. We hope to welcome you back soon for a better experience. Regards, Tamas RaczFront Office Manager

Dear Sriram,We very much appreciate your comments regarding your stay at the Ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Dzhulia AshikFront Office Team Member

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind regards,Dzhulia AshikFront Office Team Member

Dear Barbara,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Dzhulia AshikFront Office Team Member

Dear Janet,We are happy to hear you had a positive experience at Ibis Reading centre!We hope to see you again soon. Best regards, Tamas RaczFront Office Manager

Dear Michael, Thank you for choosing our hotel for your sporting weekend. We are delighted to hear that you found our location quiet and ideal for watching football and rugby league in the South East. Looking forward to welcoming you back soon. Tamas Racz, Front Office Manager

Hi Rupinder, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Kind regards, Tamas Racz, Front Office manager