Dear Mr Edgars.Thank you so much for your feedback, it is very important to us.We will analyse the breakfast and of course the coffee and mae modifications.Best regardsHotel Management

Dear Ms FreijaIt is with great pleasure that we received your review and we sincerely thank you for choosing our hotel for your stay. Your opinion is extremely important to us, and we will share it with our entire team to celebrate this recognition together.Thank you for taking the time to share your experience, and we are happy to know that we exceeded your expectations. We are committed to providing quality services and a safe stay for all our guests.We look forward to many more opportunities to welcome you to our hotel. The doors are always open to provide special moments and unforgettable experiences.If there's anything else we can improve on or if you have additional suggestions, don't hesitate to share. We are here to ensure that each stay is even more pleasant than the last.Thank you again for your preference and we hope to see you soon.Best regardsManagement of SMPH

Dear Mr Michael.We would like to thank you in advance for giving us such good feedback.Thank you very much for choosing the S. Miguel Park Hotel during your recent stay in Ponta Delgada.We hope to return to one of the Bensaude Hotels Collection hotels soon.Yours sincerely,SMPH Management

Dear Guest BeatThank you so much for your feedback! We wish to welcome you many times in our hotel.Best RegardsManagement of SMPH

Dear Client Thanks for your comment, we were very pleased that you enjoyed your stay here at the hotel. Regarding the breakfast we regret that you did not respond to the expectations but we will do everything to correct the problem. Best regards

Dear guest Thank you for your comment, your opinion is essential to us in order to provide a good service fo our guests. We are glad that you enjoyed your stay here at the hotel. Best regards

Dear customer Thank you for your comment, your opinions is very important to us. We are glad you enjoyed your stay here at the hotel. Regarding the planes, we are in fact situated between the airport and the city center and is in fact very convinient to people who have early flights. The noise, i can asure you, that is not frequent but sometimes the flights delay. Hope this discourage you to visit us again in the future. Best wishes

Dear Client Thank you for your comment. We greatly appreciate your opinion because only in this way can we improve our services and ensure that your stay is the best possible. Therefore, we will take your comment into consideration and ensure that on your next visit everything is to your liking. Best regards

Sehr geehrter Kunde Vielen Dank für Ihren Kommentar. wir waren sehr zufrieden, dass Ihr Aufenthalt in unserem Hotel nach Ihren Wünschen war. Mit freundlichen Grüßen

Thank you for your evalution. Your opinion is to key to keep providing a excelent service to our guests.

Dear Ms Evheniya.Thank you for taking the time to share your feedback with us. We value your patronage and are truly sorry to hear that your recent stay did not meet your expectations.While we're pleased to hear that you found our property clean, we regret any inconvenience caused by the basic room amenities. We understand the importance of having certain comforts during your stay, such as a coffee machine, and we apologize for not meeting this expectation. Your feedback regarding the availability of an electric kettle will be shared with our team for consideration and improvement.Regarding breakfast, we apologize for the lack of variety and excitement in our offerings. We strive to provide a satisfying and diverse breakfast experience for our guests, and we're sorry to hear that we fell short in this regard. Your comments will be taken into account as we review and enhance our breakfast options.We also apologize for any shortcomings in the knowledge and assistance provided by our reception staff. We aim to ensure that our team is well-informed and equipped to assist guests with any inquiries or recommendations, including cultural events in the city. Rest assured, we'll address this internally to ensure better communication and knowledge sharing among our staff members.Your feedback is invaluable to us as we continuously strive to improve our guest experience. We genuinely hope you'll consider giving us another opportunity to provide you with a more enjoyable stay in the future. Should you choose to return, please feel free to reach out to me directly, and I'll ensure your stay is nothing short of excellent.Thank you once again for your feedback and for choosing to stay with us.Warm regards,Hotel Management

Dear Ms Stephane.Thank you so much for the time you taked to give us so good classification.We hope to welcome you again in our hotel.Best regards.Hoyel Managemet

Dear Guest Clife.Thank you so much for the 5 stars!.Hope to welcome you again in our hotel.Best regards.Hotel Management

Dear Mr. Robert.Thank you for your kind feedback! We're thrilled to hear that you enjoyed the stunning views of both the town and the ocean during your stay. It's fantastic to know that you found our indoor pool enjoyable, and that the buffet breakfast offered a variety of delicious options to start your day right. We hope to welcome you back soon for another wonderful experience!Best regardsHotel Management

Dear Mr Robert.Thank you very much for sharing your feedback with us. We are thrilled to hear that our staff provided exceptional service during your stay, especially during the unexpected flight changes. Ensuring our guests' comfort and well-being is always our top priority, and we are delighted that we could accommodate you accordingly.We apologize for any inconvenience caused by the initial room condition due to the humid climate. We're glad that our team promptly addressed the issue and relocated you to a more suitable room with better air circulation, resulting in a pleasant and smooth experience for the rest of your stay.Your suggestions regarding the availability of Kleenex and hair conditioner in the room are duly noted. We continuously strive to improve our amenities and services based on guest feedback, and your input will certainly be taken into consideration for future enhancements.We truly appreciate your kind words and understanding, and we hope to have the pleasure of welcoming you back for another pleasant stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Best regards.Hotel Management

Dear Mr Gerardo.Thank you for sharing your feedback with us. We're delighted to hear that you found our location to downtown, gardens, and the airport excellent. It's wonderful to know that you appreciated the cleanliness of our property and found the parking easily accessible. Your satisfaction is our priority, and we're thrilled to have met your expectations in these areas. We hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our property for your accommodations.Best regardsHotel Management

Dear Mr. Jonathan.We really appreciate your feedback, your opinion is very important to us and motivates us to continue offering the best service possible. We are always here to help with whatever is needed. If you need anything else, don't hesitate to get in touch.Yours sincerely,The SMPH Management

Dear Guest Tammy.Thank you so much for your feedback and the message.It is very important to us.Best regardsHotel Mangement

Dear Guest Derrick.Thank you so much for your words and the 5.It is very important to us your feedback.Best regardsHotel Management

Dear Ms Anne.Thank you so much for the 5. It is very important to us your feedback.Best regards.Mangement of SMPH

Prezada D. Maria.Muito obrigada pela classificação de 5!É muitíssimo importante para nós.Atenciosamente.A Direção do SMPH

Dear Guest Harriet.Thank you so much for the 5, it is very important to us your fedback.Looking fowardo to welcome you in our hotel.Best Regards.Management of SMPH

Dear Mr Emanuel.Thank you so much for the 5 stars and the feedback.We will share with all our staff.Best regardsManagement of SMPH

Dear Ms Jennifer.Thank you so much for the time you taked to give us so good feedback.Best regards.Management of SMPH

Dear Sir Greogory.It is with great pleasure that we received your review and we sincerely thank you for choosing our hotel for your stay. We look forward to many more opportunities to welcome you to our hotel. The doors are always open to provide special moments and unforgettable experiences.Thank you again for your preference and we hope to see you soon.Best regardsManagement of SMPH

Dear Sir Mark.It is with great pleasure that we received your review and we sincerely thank you for choosing our hotel for your stay. Your opinion is extremely important to us, and we will share it with our entire team to celebrate this recognition together.Thank you for taking the time to share your experience, and we are happy to know that we exceeded your expectations. We are committed to providing quality services and a safe stay for all our guests.We look forward to many more opportunities to welcome you to our hotel. The doors are always open to provide special moments and unforgettable experiences.If there's anything else we can improve on or if you have additional suggestions, don't hesitate to share. We are here to ensure that each stay is even more pleasant than the last.Thank you again for your preference and we hope to see you soon.Best regardsManagement of SMPH

Dear Mr MichelFirstly, we would like to thank you for choosing the S. Miguel Park Hotel for your stay. We greatly value your opinion and are truly disappointed to hear that you had a less than perfect experience during your stay. We sincerely apologize for any inconvenience you may have experienced.We understand that our guests' expectations are paramount and we are committed to providing exceptional service. Your review is extremely important to us as it helps us identify areas that need improvement.We would like to further investigate the issue you raised to ensure similar issues do not occur in the future. Thanks for letting us know about this.Regarding your concern, we are taking immediate action to resolve breakfast service and more electrical outlet options. We will work diligently to ensure this does not happen again and that our guests' future stays are free from any inconveniences.We hope to have the opportunity to welcome you back in the future to showcase our continuous improvement.If you require further assistance or have any additional questions, please do not hesitate to contact us directly.Yours sincerely,The SMPH Management

Estimado Sr, Rui ,Agradecemos ter dispensado o seu tempo para nos fazer uma avaliação , a qual nos deixou muito felizes.Esperamos voltar a recebe lo numa próxima estada-Cumprimentos,

Dear Sir Laurindo.It is with great pleasure that we received your review and we sincerely thank you for choosing our hotel for your stay. Your opinion is extremely important to us, and we will share it with our entire team to celebrate this recognition together.Thank you for taking the time to share your experience, and we are happy to know that we exceeded your expectations. We are committed to providing quality services and a safe stay for all our guests.We look forward to many more opportunities to welcome you to our hotel. The doors are always open to provide special moments and unforgettable experiences.If there's anything else we can improve on or if you have additional suggestions, don't hesitate to share. We are here to ensure that each stay is even more pleasant than the last.Thank you again for your preference and we hope to see you soon.Best regardsManagment of SMPH

Dear Sir JosephIt is with great pleasure that we received your review and we sincerely thank you for choosing our hotel for your stay. Your opinion is extremely important to us, and we will share it with our entire team to celebrate this recognition together.Thank you for taking the time to share your experience, and we are happy to know that we exceeded your expectations. We are committed to providing quality services and a safe stay for all our guests.We look forward to many more opportunities to welcome you to our hotel. The doors are always open to provide special moments and unforgettable experiences.If there's anything else we can improve on or if you have additional suggestions, don't hesitate to share. We are here to ensure that each stay is even more pleasant than the last.Thank you again for your preference and we hope to see you soon.Best regards,Management of SMPH

Dear Ms. Marie-Josee.We would like to express our sincere thanks for your positive comments on our questionnaire. We are really happy to know that you had such a positive experience with the S. Miguel Park Hotel.It is very important for us to hear feedback like yours as it helps us understand what we are doing well and continuing to improve our products/services to meet your expectations.We are committed to providing the best possible experience for our customers, and your compliments motivate us to continue on this path. If there is anything else you would like to share or if you have any suggestions to improve our offering even better, please feel free to let us know.Thanks again for taking the time to provide important feedback. We hope to continue to serve you exceptionally well in the future.Yours sincerely,The SMPH Management

Dear Ms. Michele Denise.We would like to express our sincere thanks for your positive comments on our questionnaire. We are really happy to know that you had such a positive experience with the S. Miguel Park Hotel.It is very important for us to hear feedback like yours as it helps us understand what we are doing well and continuing to improve our products/services to meet your expectations.We are committed to providing the best possible experience for our customers, and your compliments motivate us to continue on this path. If there is anything else you would like to share or if you have any suggestions to improve our offering even better, please feel free to let us know.Thanks again for taking the time to provide important feedback. We hope to continue to serve you exceptionally well in the future.Yours sincerely,The SMPH Management

Olá Caro JoshuaEm primeiro lugar, gostaríamos de agradecer por escolher o S. Miguel Park Hotel para a sua estadia. Valorizamos muito sua opinião.Bem haja.A Direção do SMPH

Good morning Ms Ilkka.We thank you in advance for taking the time to send us such important feedback.Thank you very much for choosing the S. Miguel Park Hotel during your recent stay in Ponta Delgada.Best regards,The SMPH Management

Dear Ms. MichelleWe would like to thank you in advance for taking the time to complete our evaluation questionnaire.Much appreciated by the S. Miguel Park Hotel school during their recent stay in Ponta Delgada.We look forward to welcoming you again and in short, two hotels from the Bensaude Hotels Collection.With best regards,To the SMPH Board