8/10 ā Gut
Michelle
Mit der Familie gereist
7. Juli 2025
The staff was outstanding. The room was immaculate. There are some serious maintenance issues that may expose a real danger snd this concerned us. We took photos. There are NUMEROUS dead trees on the property near the pool area. At least 5 that we saw. The railing on the steps up to the hot tub is rusted and disconnected which makes the bannister unsteady. One of the hand rails from the deck into the hot tub is VERY wobbly. You can see where there used to be hand rails mounted on the steps descending down to the pool deck. None exist there now. Not a safety hazard but when we checked in and went to the hot tub the jets were not working. Later that evening another guest reported that to the front desk and someone came out but left with them not working. There were no pool towels available after 8 pm. The next morning about 10 am there was only a half cup of coffee in the lobby, no half and half and a smidgen of creamer. The jets were not working but came on about 11:15 as we were leaving the hot tub to change and check out
To be fair I must add that it may have been an unusually busy weekend as the county fair was about 5 miles away and apparently a few families come from all over to gather at the Four Points and enjoy the facility and attend the fair. The fair dates are publicized months in advance so there was time to have ample staffing to wash towels and refill the coffees and cream.
We may go back but will bring our own beach towels as many others did and go to Starbucks
Michelle
Aufenthalt von 1 Nacht im Juli 2025