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Bewertungen von Doubletree by Hilton Perth Northbridge

4 out of 5
Doubletree by Hilton Perth Northbridge
100 James Street, Northbridge, WA

Bewertungen

9,0

Wunderbar

585 von insgesamt 896 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
216 von insgesamt 896 Gästebewertungen haben eine Bewertung von 8 - Gut" "
54 von insgesamt 896 Gästebewertungen haben eine Bewertung von 6 - Okay" "
25 von insgesamt 896 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 896 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

9,0/10

Ausstattung

9,4/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotel Manager am 15. Feb. 2024
Dear Thomas,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Denise

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 9 Nächten im März 2023
Antwort von Hotel Manager am 23. März 2023
Dear Denise,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Markus

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beste Lage
Mitten im quirligen Ausgehviertel! Viele Restaurants in der Nähe und auch das Shoppingviertel ist nicht weit.
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Hotel Manager am 15. Feb. 2023
Dear Markus,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

6/10 – Okay

Wolfgang

Aufenthalt von 1 Nacht im Juli 2022

10/10 – Hervorragend

Lars

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect Location, outstanding friendly staff
e‘ve stayed in the double tree for 5 nights and we were overwhelmed by the friendly staff. Everyone was greeting you with a big smile. The room is very nice and modern. Additionally, the location is just the best. The hotel is surrounded by many restaurants, bars and cafes.
Aufenthalt von 4 Nächten im Februar 2020

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2020

10/10 – Hervorragend

DIETMAR

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2020

8/10 – Gut

Ramona

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lage, Service, Frühstück waren sehr gut. Wir können das Hotel empfehlen.
Aufenthalt von 2 Nächten im November 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel ist hervorragend, ein modernes, gut ausgestattetes Hotel in guter Lage. Das Preis-Leistungsverhältnis war spitze
Aufenthalt von 5 Nächten im Oktober 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im September 2019

10/10 – Hervorragend

Norbert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Neues Hotel von 2018, Top Lage, Tolle Zimmer, immer gerne wieder
Aufenthalt von 2 Nächten im Mai 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff, great breakfast, very good location close to many restaurants/bars
Aufenthalt von 2 Nächten im April 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sehr zentral gelegenes und modernes Hotel, alles in Reichweite
Aufenthalt von 4 Nächten im April 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotelpersonal ist super freundlich, sehr zuvorkommend und hilfsbereit. Wir haben uns hier extrem wohl gefühlt. Das Hotel ist noch sehr neu und hatte für uns eine perfekte Lage. Das Frühstück war fantastisch. @Doubletree team: thank you so much for the very warm welcome and the honeymoon upgrade. We loved staying with you ❤
Aufenthalt von 1 Nacht im März 2019

10/10 – Hervorragend

Andre

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jordy, Kamerik

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im April 2024
Antwort von Hotel Manager am 16. Mai 2024
Dear Jordy,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Arzhel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was friendly, the room was neat and tidy and the location is very convenient
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 16. Mai 2024
Dear Arzhel,Thank you for taking a moment to share your experience. It’s always great to hear when our guests enjoy their stay! It’s also wonderful to see that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 – Gut

Karl

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 16. Mai 2024
Dear Karl,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 – Gut

Susan

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Great pkave to stay, easy acess k thr city snd free trabsport. Expensive parking tho ufvu have a car. Nuce food and delicious voffee.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 16. Mai 2024
Dear Susan,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Kirsten

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had one night at the end of our trip to WA. It was just what we needed. Comfortable, and helpful staff. Enjoyed a swim in the pool
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 16. Mai 2024
Dear Kirsten,Thank you for taking a moment to share your experience. It’s wonderful to hear that you enjoyed your stay and that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 – Gut

Alison

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel itself is lovely and staff friendly and helpful. The location is right in the middle of party central so quite rowdy and noisy. We stayed in a high floor room and could still faintly hear music from nightclubs through the walls so I wouldn’t suggest you stay in a lower floor if you like to go to sleep early.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotel Manager am 23. Apr. 2024
Dear Alison,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall and that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 – Gut

Catherine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 10. Apr. 2024
Dear Catherine,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

KUMAGAWA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2024
Antwort von Hotel Manager am 10. Apr. 2024
Dear Kumagawa,Thank you for taking a moment to share your experience. It’s wonderful to hear that you enjoyed your stay and found everything to your liking. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Nortje

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First time I stayed at Double Trees Hilton and I’m very happy with everything, especially when I have to check in I can check in use by Hotel Apps and I have a choices which floor, I can request if I need anything to add, staff very friendly, When I need to know about parking I’m just contacted/asked by chat and they gave me th link for parking the car, I have no problem with Park the car. I will coming back again. Highly recommended. Thank you!
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 2. Apr. 2024
Dear Nortje,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and that our Team provided you with great service and hospitality. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 – Gut

Veljko

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was good apart from the fact that we booked a panoramic view room and we definitely did not get the view . Over all good and clean plus very helpful staff and
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 26. März 2024
Dear Veljko,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall and that our Team provided you with great service and hospitality. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 – Gut

Joanne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Hotel Manager am 26. März 2024
Dear Joanne,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

6/10 – Okay

Lingqi

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The location is great, but you can imagine over the weekend. Police are often sighted in the area.
Antwort von Hotel Manager am 19. März 2024
Dear Lingqi,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Met our needs.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 19. März 2024
Dear John,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Kenneth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Manager am 19. März 2024
Dear Kenneth,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

4/10 – Schlecht

poul erik

Geschäftlich gereist
Verbesserungswürdig: Komfort des Zimmers
New generation budget hotel
Typical new generation of budget hotels where everything is build to low budget. For instance although new the lifts are noisy and jumpy, water pressure is inadequate to shower properly and temperature jumps when nabors turn on taps. But most of all my room was tiny, certainly no room to swing a cat.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Hotel Manager am 19. März 2024
Dear Poul Erik,Thank you for taking a moment to share your experience. Naturally I am disappointed to read that we have not met all of your expectations. Our goal is to deliver a perfect stay for every guest so apologies that this wasn't the case. It is only through feedback such as yours that allows us to monitor and improve our service and products by focusing on your needs as a guest in the hotel. We hope we may welcome you back again in the future.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Danielle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Modern and stylish. Great location for city sight seeing. Staff were polite and helpful. Food was very good. Pool fantastic. Definitely revisit when in Perth.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 19. März 2024
Dear Danielle,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 – Gut

Paula

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Manager am 19. März 2024
Dear Paula,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Terry

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is in new and modern condition. Great staff and location!
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Hotel Manager am 19. März 2024
Dear Terry,Thank you for taking a moment to share your experience. It’s great to hear that you enjoyed your stay and that our Team provided you with first class service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Freddie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stayed at the hotel with my girlfriend for our 1 year and the facility was extremely clean and luxurious the staff was friendly and efficient
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Manager am 19. März 2024
Dear Freddie,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and that our Team provided you with great service and hospitality that helped make your special day even more special. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff and great facilities
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 15. Feb. 2024
Dear Anthony,Thank you for taking a moment to share your experience. It’s great to hear that you enjoyed your stay and that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Joon-Yee

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really appreciated the early check-in and assistance with logging into hotel wifi while I waited for the room. The room is really well appointed and lovely decor. Very comfortable bed. Wish I could stay longer.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 15. Feb. 2024
Dear Joon-Yee,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 – Gut

Ung

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Manager am 15. Feb. 2024
Dear Ung,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall. We appreciate your feedback as it highlights areas we do well in and also where we need to improve to provide the best possible service to our valued guests. We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Brent

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect spot for the nightlife in northbridge
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Manager am 15. Feb. 2024
Dear Brent,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found our convenient central location to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

2/10 – Ungenügend

David

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 15. Feb. 2024
Dear David,Thank you for taking a moment to share your experience. Naturally I am disappointed to see that we have not met all of your expectations. Our goal is to deliver a perfect stay for every guest so apologies that this wasn't the case. It is only through feedback such as yours that allows us to monitor and improve our service and products by focusing on your needs as a guest in the hotel. We hope we may welcome you back again in the future.Best regards,Mohammed Limdiwala, Hotel Manager

8/10 – Gut

Kayleigh

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 15. Feb. 2024
Dear Kayleigh,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Arzhel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 6. Feb. 2024
Dear Arzhel,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

6/10 – Okay

Graham

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very noise at night
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Manager am 6. Feb. 2024
Dear Graham,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. However, I am sorry to hear that you were disturbed by noises from outside of the hotel; please accept my apologies for any inconvenience caused on this occasion. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

2/10 – Ungenügend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stop harassing me
The stay was good. The ongoing harassment for 10 days because I have been too busy to provide a review ultimately scores this very negative response. I booked and paid for a hotel. I don't want to pay extra in blood sweat or time. If i don't review at the first request, it means I have better things to do.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Manager am 29. Jan. 2024
Dear David,Please accept our sincere apologies for any inconvenience caused.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Dhiral

Antwort von Hotel Manager am 22. Jan. 2024
Dear Dhiral,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

6/10 – Okay

Leigh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We ended up in a room that had a joining door to the room next door. We were not informed of this at check in. Unfortunately we had very inconsiderate neighbours who despite being spoken to by security twice kept us up half the night. Nice hotel, very central location and great staff but avoid the rooms with adjoining doors if able. I feel if we were in a different room that type of noise would not have bothered us.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Manager am 22. Jan. 2024
Dear Leigh,Thank you for taking a moment to share your experience. I am pleased to see you enjoyed your stay overall. However, I am sorry to hear that you were disturbed by another guest; please accept my apologies for any inconvenience caused on this occasion. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Jason

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Manager am 19. März 2024
Dear Jason,Thank you for taking a moment to share your experience. I am delighted to see you enjoyed your stay and found everything to your liking. We appreciate your feedback as it allows us to identify areas we do well in and where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager

4/10 – Schlecht

Royne

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not meeting 4 star standards
Maybe it used to be fourstar but not any longer. Got a smaller room than booked and had to complain and wait. Cold food at the breakfast and had to ask twice to get warm food!! Neglected pool area, dirty and unattended. Closed poolbar. Limited hours for the pool. Staff don't want to be bothered. Book another hotel if you want a fourstar, this hotel is not. Can't recommend it at all.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Hotel Manager am 22. Jan. 2024
Dear Royne,Thank you for taking a moment to share your experience. Naturally I am disappointed to read that we have not met all of your expectations. Our goal is to deliver a perfect stay for every guest so apologies that this wasn't the case. Please be assured that your feedback is being reviewed by our Executive Team and will be used in order to improve Team Member training and future guest experience. Please accept my apologies for any inconvenience caused on this occasion. It is only through feedback such as yours that allows us to monitor and improve our service and products by focusing on your needs as a guest in the hotel. We hope we may welcome you back again in the future.Best regards,Mohammed Limdiwala, Hotel Manager

10/10 – Hervorragend

Brian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff very attentive. The stores in the road adjacent could do with a refresh.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotel Manager am 11. Jan. 2024
Dear Brian,Thank you for taking a moment to share your experience. It’s good to hear that you enjoyed your stay overall and that our Team provided you with great service and hospitality. We always appreciate guest feedback as it allows us to identify our strengths and also where we can improve.We look forward to welcoming you back again soon.Best regards,Mohammed Limdiwala, Hotel Manager