2/10 – Ungenügend
Thomas V.
17. Dez. 2025
Verbesserungswürdig: Sauberkeit
The house is located on a beautiful part of Pensacola beach and looks like it is supposed to be fairly new built conditions however i have reached out 3 times since my stay 3 weeks ago but always promised a call back but nothing. Here are the problems:1. The pillows and bed covers were dusty and not useable. The host said they were hanging picture frames over the bed before my arrival. Regardless, I would expect clean beddings upon arrival.2. Vanity and sink in shared bathroom has sand and dirt all over. I didnt expect my kids to have to deal with this for a nice beach house rental.3. Master bathroom was dark because ceiling light would not turn on. 4. Master bathroom vanity door was broken in half and missing.5. Main living room has an all glass wall facing neighbor but have absolutely no blinds or curtains for privacy and to block out heat. I have been to Pensacola countless times in my life so this town is very near and dear to my heart. I wanted to leave a great review but the lack of communications has warrant this. To be fair I was able to reach a very kind lady over the phone at the beginning of the stay but that was it. I received a text asking how the stay was so I addressed all the concerns with pictures and video but no response. I followed up with a phone call after check out and was promissed a call back but nothing for two weeks. Asked VRBO to reach host as well but no response.
Thomas V.
Aufenthalt von 2 Nächten im November 2025