Lieber Gast, Tausenden Dank vom gesamten Team für Ihre lieben Komplimente an unser Eigentum! Wir freuen uns sehr zu lesen, dass Sie einen sehr angenehmen Aufenthalt hatten! Es gibt keine beste Belohnung für uns! Wir freuen uns alle, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Louise Petrakis Operations Manager

Sehr geehrter Kunde Ich danke Ihnen für Ihre konstruktiven und wichtigen Kommentare für die ständige Verbesserung unserer Servicequalität. Ich freue mich, dass Sie unseren Standort und die Effizienz unseres Reinigungsservice in puncto Sauberkeit, die für uns wichtig ist, geschätzt haben. Ich hoffe, die Gelegenheit zu haben, Sie in unserer Residenz willkommen zu heissen. herzlich Lotfi Meliani Leiter der Rezeption

Lieber Kunde Ich danke dir für deine glühenden Kommentare, die direkt ins Herz gehen. Ich bin froh, dass Ihr Aufenthalt auf der schönsten Avenue der Welt Ihre Erwartungen übertroffen hat und mit einem Service, den Sie wie jeden Tag entwickeln können. Ich hoffe, das große Vergnügen zu haben, Sie in naher Zukunft wieder zu empfangen. herzlich Lotfi Meliani Leiter der Rezeption

Dear Mariaclara,Please accept my apologies for the disappointing aspects of your stay. Your experience on your visit is not what we wish for our guests as we are always looking for ways to better our service and offerings.I am sorry you were confused with the room category you had booked.All of our staff is able to help our guests to find a solution when your accommodation is not exactly as you expected. We have many room categories and even Suites in the same rom category can be very different depending on which part of the Residence they are located.I am pleased we were able to eventually help you with your accommodation.I am also pleased to learn that you were able to enjoy Paris thanks to our very unique and central location. I truly hope we will have a new opportunity to welcome you back and convince you otherwise. At this occasion, please book direct with us in order to help you with the most adequate accommodation you may need.With my renewed apologies,Kind regards,

Dear Berlina,Thank you so much for taking the time to leave such a wonderful score and review on Expedia! We are delighted to read that you had a positive experience during your stay with us. Your kind words and high rating mean a lot to our team, and they motivate us to continue providing excellent service to all our guests.We look forward to welcoming you back on your next visit!Warm regards,Louise PetrakisOperations Manager

Dear Alexander,I'm sorry to learn that your experience at our property fell short of your expectations. We take pride in maintaining a high standard for our facilities, and it's disheartening to hear that you found our property to be run down. Your feedback is invaluable, and we will certainly address any areas that need improvement to ensure a more enjoyable experience for our guests. We appreciate your honesty and hope that you might consider giving us another chance to provide you with a more satisfying stay in the future.Sincerely Yours,Louise PetrakisOperations Manager

Dear Mariaclara,Thank you for sharing your recent experience at Fraser Suites Le Claridge.I'm truly sorry to hear about your experience with the keys during your stay. Rest assured, your feedback is invaluable for us to improve our services and prevent similar inconveniences in the future. We strive to provide a comfortable and welcoming environment for all our guests, and I apologize if we fell short of your expectations in this regard. We would appreciate the opportunity to ensure a smoother experience should you choose to stay with us again.Sincerely Yours,Louise PetrakisOperations Manager

Dear Franklin,Thank you very much for your fantastic feedback about your recent stay in our property. We are pleased to read that you appreciated your stay with us and that you enjoyed our unique location.Awaiting the pleasure to welcoming you back in the very near future.Kind regards,

Dear Ailadys,First of all, we would like to thank you for taking the time to share your recent experience in our property on Expedia. We are pleased to read that you had a great experience during your stay with us.We look forward welcoming you again very soon for another great stay.Kind regards,

Dear Vera,Thank you for taking the time to share your recent experience in our property. We are pleased to read that you appreciated so much your stay with us whether it was for our unique location, our comfortable and clean Suites or our friendly and helpful staff. It is amazing for us to read that your stay was amazing. This is our best reward !Awaiting the pleasure to welcoming you back in the very near future.Kind regards,

Dear Sukhwinder,Thank you so much for taking the time to share your review on Expedia. I am delighted that you enjoyed your overall stay with us. Your feedback is very important to us, it represents our best reward.We are all looking forward to welcoming you back in the very near future for another great stay !Kind regards,

Dear Bernadette,First of all, I would like to thank you for taking the time to share your recent experience in our property on Expedia. We are pleased to read that you appreciated your stay with us whether it was for our unique location or our friendly and helpful staff.Awaiting the pleasure to welcoming you back in the very near future for another memorable trip !Kind regards,

Dear Diego,Thank you for taking the time to share your recent experience in our property on Expedia. We are pleased to learn that you enjoyed your stay with us.We all look forward welcoming you back in the very near future.Kind regards,

Dear Catherine,Thank you for your fantastic feedback!Thank you so much for taking the time to share your review on Expedia. I am delighted to read that you appreciated your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay!Kind regards,

Dear Sandip,Thank you so much for your very kind words.We are very pleased to read that you enjoyed your stay with us thanks to our unique location and our friendly and helpful staff.We look forward welcoming you back for another great stay !Kind regards,

Dear Dana and Todd,Thousands of thanks for your amazing feedback towards our property ! The entire team was thrilled to read your wonderful compliments about our high level of service, there is no best reward to us ! Thank you very much for choosing our property during your Parisian stay.Awaiting the pleasure to welcoming you back in the very near future.

Dear Miriantrip,Thank you very much for rating our property.We are pleased to know that you enoyed so much your stay with us.We look forward welcoming you back at Fraser Suites Le Claridge for another great stay.Kind regards,

Dear Raja,Thank you for sharing your recent experience with us.I sincerely apologize your experience in our property was not up to your expectations. I took note of your comments regarding the housekeeping and maintenance services. Please trust that your comments have been shared with our Head Housekeeper and Maintenance Manager for immediate action.Please note however we recently added a new category called Suite Premier with a totally new and modern Style and we will hopefully continue our Apartment renovation in the future. We sincerely hope to have another chance to welcoming you back and provide you with our professionalism, politeness, and best care, which are indeed the basis of our Customer Care philosophy.With my renewed apologies,

Dear Alexa,Thank you for taking the time to share your recent experience in our property. We are pleased to read that you appreciated your stay with us and particularly the size of our Suites.Awaiting the pleasure to welcoming you back in the very near future.Kind regards,

Dear Jennifer,Thank you for taking the time to share your recent experience in our property on Expedia. We are pleased to read that you appreciated your stay with us.Awaiting the pleasure to welcoming you back in the very near future.Kind regards,

Dear Sherin,Thank you for taking the time to share your recent experience in our property. We are pleased to read that you appreciated your stay with us.Awaiting the pleasure to welcoming you back in the very near future.Kind regards,

Dear Josephine,Thank you for taking the time to share your recent experience in our property. We are pleased to read that you appreciated your stay with us.Please let me know which brochure was not in english as all our documents are translated in english.Awaiting the pleasure to welcoming you back in the very near future.Kind regards,

Dear Mary,Thank you so much for taking the time to share your review on Expedia. I am delighted to read that you enjoyed so much your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay!Kind regards,

Dear Delmiro,I am very pleased to read that you enjoyed our unique location right on the Champs Elysées the most beautiful Avenue, and that you had a fantastic time while staying with us. It was our privilege to welcome you on the occasion of your wedding celebration and we thank you for choosing us.We all hope to have the chance to welcoming you back at Fraser Suites Le Claridge and provide you with the best care and attention.Kind regards,

Dear Hani,Thank you for rating our property on Hotels.com. We are very pleased you enjoyed your stay with us so much !We all hope to have the chance to welcoming you back at Fraser Suites Le Claridge in the very near future and provide you with most care and attention.Kind regards,

Dear Elmano,Thank you so much for taking the time to share your rating of our property on Hotels.com. I am delighted that you appreciated your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay !Kind regards,

Dear Miguel,What a fabulous feedback !Thousand thanks from the entire team for your amazing compliments towards our property and particularly regarding the service provided by Charles !This exactly matches the level of service our teams are striving to accomplish every day.We are all looking forward to welcoming you back in your Home away from Home in the very near future in the best location possible right in the heart of Paris on the most beautiful Avenue !Kind regards,

Dear badwi,Thank you so much for taking the time to share your rating of our property on Expedia. I am delighted that you appreciated your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay !Kind regards,

Dear Viviane,Thank you so much for taking the time to rate our Residence on Expedia. I am delighted that you appreciated your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay!Kind regards,

Dear Mr Hrach J Gasparyan,Please accept my apologies for the disappointing aspects of your stay. Your experience on your visit is not what we wish for our guests as we are always looking for ways to better our service and offerings. I wish we could have been aware of your disappointments while you were staying with us, this way we could have taken appropriate actions immediately and change your experience around.I am further sorry that I do not have any details about your disappointments in order to understand and learn what shoukld have been done to satisfy you. I truly hope we will have a new opportunity to welcome you back and convince you otherwise.With my renewed apologies,Kind regards,

Dear Viviane,Thank you so much for taking the time to share your nice rating of our property on Expedia. I am pleased you enjoyed the high quality service provided by our team. Awaiting the pleasure to welcoming you back in the very near future.

Dear Peter,First of all, I would like to thank you so much for rating and reviewing our property on Expedia after your recent stay with us. I am very pleased to read that you enjoyed our unique location, our breakfast buffet and our friendly staff.However, I am very sorry that we did not meet your expectations to the fullest on this occasion. Your comment regarding toilet paper has been shared with our Housekeeping Manager for immediate action. Our guests' feedback is very important to us and we consider it represents the best way for us to learn and make improvements. The taxi requests were difficult at the occasion of the celebrations of New Year's Eve but our staff is always here to help you and advise you accordingly. We hope we will have the pleasure to welcome you back to Fraser Suites Le Claridge on your next visit to Paris !Kind regards,

Dear Dr. Henning,First of all, I would like to thank you so much for taking the time to rate our property on Orbitz after your recent stay with us. I am very sorry that we did not meet your expectations to the fullest on this occasion but I would have preferred to know exactly what was wrong during your visit. Our guests' feedback is very important to us and we consider it represents the best way for us to learn and make improvements. Please let us know if possible the exact reasons for your dissatisfaction.We hope we will have the pleasure to welcome you back to Fraser Suites Le Claridge in spite of this unfortunate experience and we will provide you with the best care and attention.Kind regards,

Dear Thomas,We would like to start by expressing our sincere gratitude for choosing Fraser Suites Le Claridge for your stay in Paris. We are thrilled to hear that you had an amazing time with us, and we sincerely appreciate your fantastic feedback.We are also delighted to read that you will definitey be returning with your family, and we sincerely thank you for your kind words. We are all looking forward welcoming you for another great stay !Best regards,

Dear J. G. M.,We would like to start by expressing our sincere gratitude for choosing Fraser Suites Le Claridge for your stay in Paris. We are thrilled to hear that you had an amazing time with us, and we sincerely appreciate your fantastic feedback.We are delighted that our central location, our friendly staff and our comfortable Suites met your expectations. It's a real pleasure to know that you were able to fully enjoy everything Paris has to offer while staying with us.We hope to have the pleasure of welcoming you back on your next visit to Paris.Kind regards,

Dear Tracey,Thank you so much for taking the time to share your review and photos on Hotels.com. I am delighted to read that you appreciated your overall stay with us, especially our unique location, the view from your Suite and our outstanding service.We are all looking forward to welcoming you back in the very near future !Kind regards,

Dear Mrs Jun,Thank you so much for taking the time to share your impressions after your recent stay with us. I am very sorry that we did not meet your expectations to the fullest on this occasion. Please trust that your feedback is very important to us and the only way we can make improvements. Your comments have been shared with our Housekeeping Manager for immediate action in order to avoid any such inconvenience again to our guests.Please accept my renewed apologies for this disappointing aspect during your stay.We truly hope to have a new opportunity to welcome you and convince you otherwise providing you with the best care and attention.Kind regards,

Dear Anil,Thank you so much for taking the time to share your review on Hotels.com. I am delighted that you appreciated your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay !Kind regards,

Dear Eva,Thank you so much for taking the time to share your rating on Expedia. I am delighted that you appreciated your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay !

Dear Shimon,Please accept my apologies for the disappointing aspects of your stay. Your experience on your visit is not what we wish for our guests as we are always looking for ways to better our service and offerings. I wish we could have been aware of you disappointment while you were staying with us, this way we could have taken appropriate actions immediately and change your experience around.I truly hope we will have a new opportunity to welcoming you back and convince you otherwise.With my renewed apologies,Sincerely Yours,

Dear Xochil,We would like to start by expressing our sincere gratitude for choosing Fraser Suites Le Claridge for your stay in Paris. We are thrilled to read that you had an amazing time with us, and we sincerely appreciate your fantastic feedback.We are delighted that our central location met your expectations, with numerous restaurants, bars, luxury shops, and even a grocery store right at our doorstep. It is definitely convenient. It's a real pleasure to know that you were able to fully enjoy everything Paris has to offer while staying with us.We are also delighted to read that you enjoyed our friendly and helpful staff. We hope to have the pleasure of welcoming you back on your next visit to Paris.Best regards,

Dear Francesco,What a fabulous rating of your recent experience at our property !Thousand thanks from the entire team for your amazing rating of our property !This matches exactly the level of service our teams are striving to accomplish every day.We are all looking forward to welcoming you back in your Home away from Home in the very near future!

Dear Hanna,Thank you so much for taking the time to share your nice rating of our Residence. I am very pleased that you enjoyed the high quality service provided by our team. Awaiting the pleasure to welcoming you back in the very near future.Kind regards,

Dear Wujuan,Thank you for taking the time to share your recent experience in our property. We are pleased to see you appreciated your stay with us.Awaiting the pleasure to welcoming you back in the very near future.Kind regards,

Dear Hadi,Thank you for taking the time to share your recent experience in our property. We are pleased to learn that you enjoyed your stay with us.Awaiting the pleasure to welcoming you back in the very near future.Kind regards,

Dear Mrs Fouche,Please accept my apologies for the disappointing aspects of your stay. Your experience on your visit is not what we wish for our guests as we are always looking for ways to better our service and offerings. I wish we could have been aware of your disappointment while you were staying with us, this way we could have taken appropriate actions immediately and change your experience around.I truly hope we will have a new opportunity to welcoming you back and convince you otherwise.With my renewed apologies,Sincerely Yours,

Dear Debbie,Thank you so much for taking the time to share your appreciation of our property on Travelocity. I am delighted that you enjoyed your stay with us. We are all looking forward to welcoming you back in the very near future for another great stay!Warm Regards,

Dear Stewart,Thank you so much for taking the time to share your comments with us after your recent stay. I am very sorry to read that we did not meet your expectations to the fullest on this occasion. Please trust that your feedback is very important to us and the only way we can make improvements. Your comments have been shared with our Housekeeping Manager and Front Office staff for immediate action. Your experience this time is not what we wish for for our valued guests. Please accept my renewed apologies for this disappointing aspect during your stay.We truly hope to have a new opportunity to welcoming you and convince you otherwise providing you with the best care and attention.Kind regards,

Dear Odette,Thank you for your amazing feedback !I am very pleased to read that you enjoyed our comfortable Suites and our friendly and helpful staff.We all hope to have the chance to welcoming you back at Fraser Suites Le Claridge and provide you with the best care and attentionKind regards