Fassade der Unterkunft – Abend/Nacht

Bewertungen von Red Roof Inn PLUS+ Palm Coast

2.5 out of 5
Red Roof Inn PLUS+ Palm Coast
10 Kingswood Dr, Palm Coast, FL

Bewertungen

8,0

Sehr gut

441 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
308 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
110 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
79 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
67 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,8/10

Personal & Service

7,4/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Belkis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Exelente
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Jana

Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Everyone nice
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Linton RediResponse Specialist am 27. Mai 2024
Dear Jana,Thank you for telling us about your recent visit at RED ROOF PLUS+ PALM COAST. I was happy to read that everyone was nice. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Barbara J

Gut: Sauberkeit und Zustand der Unterkunft
Lady checked me in.. wonderful
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sashauna RediResponse Specialist am 26. Mai 2024
Dear Barbara,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF PLUS+ PALM COAST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the wonderful lady that checked you in. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 – Hervorragend

Johnnie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great customer service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sashauna RediResponse Specialist am 20. Mai 2024
Dear Johnnie,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF PLUS+ PALM COAST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the great customer service you received. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

6/10 – Okay

Gladys

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
I don’t know where the “plus” is at this location. There’s only 1 trash can (none in bathroom, odd) rusty lamp, maybe 10 ish channels (all HBO) dusty walls. 2 towels and 2 washcloths for a room that sleeps 4 (family of 4, we had to ask for more) and ac sounds like it’s struggling
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sashauna RediResponse Specialist am 16. Mai 2024
Dear Gladys,Thank you for taking the time to tell us about your stay at the RED ROOF PLUS+ PALM COAST. The situation you described regarding the rusty lamps, the dusty walls and the other issues you listed is truly regrettable. We are very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Our team is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 – Hervorragend

Pedro

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had an excellent staying at the red roof plus. Staff were friendly, room was clean and comfortable. Check in was quick and easy. Definitely would recommend.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Sashauna RediResponse Specialist am 14. Mai 2024
Dear Pedro,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF PLUS+ PALM COAST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff, the easy check in process, the cleanliness of the room and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 – Gut

Timothy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice staff and good location near I-95
Aufenthalt von 1 Nacht im April 2024
Antwort von Sashauna RediResponse Specialist am 11. Mai 2024
Dear Timothy,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF PLUS+ PALM COAST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our nice staff and the good location. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

6/10 – Okay

Laura

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Very disappointed in the price for what we got. The bedding was ripped and stained. The pocket bathroom offered one towel hook for a room meant for four people. One tiny corner shelf in a stall shower is all you get. No counter space for toiletries around the sink, which is a corner in the room. We were shocked and disappointed at the overall lack of space and storage/usable surfaces for a four person room, much less any place to change with privacy. I wouldnt have had a much easier time staying here alone as a woman. However, the front desk staff is very friendly and kind.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Sashauna RediResponse Specialist am 9. Mai 2024
Dear Laura,Thank you for taking the time to tell us about your stay at the RED ROOF PLUS+ PALM COAST. The situation you described regarding the stained bedding, the lack of counter space for toiletries and the other concerns you highlighted is truly regrettable. We are very sorry for your experience. Nevertheless, I was thrilled to see you were pleased with our friendly and kind front desk staff. We appreciate your 3/5 score.Our team at Red Roof is committed to satisfying our guests, so we are very thankful for your feedback. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

6/10 – Okay

Albert

Gut: Personal & Service
Pets do a number on the smell of the rooms, I understand catering to them but then make sure odor is under control
Aufenthalt von 1 Nacht im April 2024
Antwort von Sashauna RediResponse Specialist am 9. Mai 2024
Dear Albert,Thank you for taking the time to tell us about your stay at the RED ROOF PLUS+ PALM COAST. We appreciate your 3/5 score. Please accept our sincerest apologies for the situation you described regarding the unpleasant odor you encountered which hindered your stay. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

2/10 – Ungenügend

Susan

Aufenthalt von 4 Nächten im April 2024

2/10 – Ungenügend

Susan

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The bed was horrible, the shower was barely a spit, shower door wouldn't close. Bathroom not particularly clean, TV wouldn't work, but we had a lovely front desk clerk named Gina that helped us out twice, we spoke to the manager about it the following morning and she could not have cared less Won't be going back to this hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von Sashauna RediResponse Specialist am 8. Mai 2024
Dear Susan,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF PLUS+ PALM COAST. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. It's truly disheartening to see you highlight that the bed was horrible, the shower door would not close and the other concerns you highlighted hindered your stay. However, I will make sure to share your comments regarding the great service you received from Gina with the rest of our team. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Kristina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sashauna RediResponse Specialist am 8. Mai 2024
Hello Kristina,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF PLUS+ PALM COAST. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had the on bedroom with two full beds and we liked the efficient use of the space
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Linton RediResponse Specialist am 7. Mai 2024
Hi James,Thank you for telling us about your recent visit at RED ROOF PLUS+ PALM COAST. I was happy to read you were pleased with your room. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

6/10 – Okay

Theresa

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Property dated
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Linton RediResponse Specialist am 7. Mai 2024
Dear Theresa,Thank you for telling us about your recent visit at RED ROOF PLUS+ PALM COAST. We thank you for your 3/5 score. However, you indicated that our property was dated. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

6/10 – Okay

Franseco

Aufenthalt von 4 Nächten im April 2024
Antwort von Toni-Ann RediResponse Specialist am 21. Mai 2024
Hello Franseco,Thank you for choosing to stay at our RED ROOF PLUS+ PALM COAST. I appreciate your 3/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 – Gut

Fatima

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Oniel Rediresponse Specialist am 28. Apr. 2024
Hi Fatima,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn PLUS+ Palm Coast. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 – Hervorragend

Charles

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean with good service
Aufenthalt von 1 Nacht im April 2024
Antwort von OnielRediresponse Specialist am 28. Apr. 2024
Thank you Charles, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Palm Coast. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also delighting to read that you took liking to our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,OnielRedRoof ManagementRediresponse Specialist

4/10 – Schlecht

William

Mit dem Partner gereist
Rooms where old and dirty
Aufenthalt von 3 Nächten im April 2024
Antwort von Linton Rediresponse Specialist am 26. Apr. 2024
Dear William,Thank you for telling us about your recent visit at RED ROOF PLUS+ PALM COAST. I was disappointed to hear that your room appeared to be old and unclean. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. Best regards, Linton Red Roof Management RediResponse Specialist

10/10 – Hervorragend

Michael

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s immaculate
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sashauna RediResponse Specialist am 22. Apr. 2024
Dear Michael,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF PLUS+ PALM COAST. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Ken

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Check in and check out went smoothly and it seemed like a nice place. However, I woke up with bug bites all over my left arm. I didn’t see signs of bed bug but something bit me during the night there. Would recommend paying slightly more to avoid the problem.
Aufenthalt von 2 Nächten im April 2024
Antwort von Linton Rediresponse Specialist am 17. Apr. 2024
Dear Ken,Thank you for telling us about your recent visit at RED ROOF PLUS+ PALM COAST. I was happy to read that you check-in and check-out process was smooth. However, the situation you described went you woke up was disheartening to hear. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

10/10 – Hervorragend

karl

Gut: Sauberkeit
Everything
Aufenthalt von 2 Nächten im April 2024
Antwort von Linton RediResponse Specialist am 11. Apr. 2024
Hello Karl,Thank you for telling us about your recent experience at RED ROOF PLUS+ PALM COAST. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Morgan

Aufenthalt von 1 Nacht im März 2024
Antwort von Linton RediResponse Specialist am 26. Apr. 2024
Hello Morgan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PALM COAST and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

4/10 – Schlecht

Sharon L

Verbesserungswürdig: Ausstattung
No Acess For Handicapped door ways ,Elevator, Beds No Pool acess....
Aufenthalt von 13 Nächten im März 2024
Antwort von Sashauna RediResponse Specialist am 30. März 2024
Thank you for leaving your honest feedback, Sharon. Your feedback about the handicap access to door ways, elevator, beds and the pool is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

8/10 – Gut

Scott

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is dated but clean. The staff is friendly.
Aufenthalt von 1 Nacht im März 2024
Antwort von Linton RediResponse Specialist am 29. März 2024
Dear Scott,Thank you for sharing your thoughts on your recent visit at RED ROOF PLUS+ PALM COAST. I was happy to read that our friendly staff and clean hotel met your expectations. However, you indicated that the hotel looks dated. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,LintonRed Roof ManagementRediResponse Specialist

8/10 – Gut

Jennifer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gina, who works the front desk, was so pleasant and accommodating! We had issues with the plumbing in our room and didn't hesitate to switch us into another room. As female travelers, we felt safe and secure. Truly an asset there and made the stay enjoyable. The room was clean and the beds were comfortable. It seemed busy with all of the cars but the stay there was nice and quiet.
Aufenthalt von 1 Nacht im März 2024
Antwort von Linton RediResponse Specialist am 29. März 2024
Dear Jennifer,Thank you for telling us about your recent visit at RED ROOF PLUS+ PALM COAST. It's good to read that our pleasant staff and comfortable beds were some of the highlights of your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

8/10 – Gut

Michelle

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were AMAZING!!! Helped me whenever I needed anything. Their overall property was always kept clean , and tidy. The only time I seen trash was from a family who left all their trash in the pool area and parking lot. I would definitely stay over again !
Aufenthalt von 1 Nacht im März 2024
Antwort von Linton RediResponse Specialist am 24. März 2024
Hello Michelle,Thank you for telling us about your recent visit to RED ROOF PLUS+ PALM COAST. I was delighted to read that our amazing staff and clean hotel met your needs. However, you indicated that the littering by the other guest was less than ideal. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Nestor

Aufenthalt von 1 Nacht im März 2024
Antwort von Linton Rediresponse Specialist am 11. Apr. 2024
Hello Nestor, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PALM COAST and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

10/10 – Hervorragend

Joel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Looks good!!!
Aufenthalt von 1 Nacht im März 2024
Antwort von Linton RediResponse Specialist am 19. März 2024
Dear Joel,Thank you for telling us about your recent visit at RED ROOF PLUS+ PALM COAST. I was happy to read that everything looks good. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Gerry, Raleigh

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is terrific...
Aufenthalt von 1 Nacht im März 2024
Antwort von Linton RediResponse Specialist am 19. März 2024
Dear Gerry,Thank you for telling us about your recent visit to RED ROOF PLUS+ PALM COAST. I was delighted to read that our staff was terrific. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

4/10 – Schlecht

Colleen

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Room had little water pressure , barely any hot water , building / hallways stunk like marijuana and stale garbage , room was smelly and dirty
Aufenthalt von 2 Nächten im März 2024
Antwort von Kerry-Lee RediResponse Specialist am 14. März 2024
Dear Colleen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ PALM COAST. I deeply regret learning about the unsatisfactory experience you encountered during your stay. I completely empathize with your feelings of disappointment and frustration regarding the various issues you ve highlighted. I want to assure you that the problems you faced do not align with the level of hospitality we aim to provide. Our team at Red Roof is committed to satisfying our guests, so your feedback will be taken very seriously, and rest assured that we will try to prevent any future occurrence. Know that your voice is of tremendous importance to us, and we value your comments which will help us to continuously improve our services and make our guest experiences better.Thank you for the feedback provided. All the best in your future travels.Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Annette

Gut: Zustand der Unterkunft
Great service!
Aufenthalt von 1 Nacht im März 2024
Antwort von Red Roof Management am 12. März 2024
Hi Annette,Thank you for telling us about your recent visit at RED ROOF PLUS+ PALM COAST. I was delighted to read that the service received was great. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

6/10 – Okay

Michael

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Property needs to be updated. Dark and dingy and smallest shower felt claustrophobic. Website advertised breakfast but none was available.
Aufenthalt von 1 Nacht im März 2024
Antwort von Linton Rediresponse Specialist am 5. März 2024
Dear Michael,Thank you for telling us about your recent visit at RED ROOF PLUS+ PALM COAST. I was disappointed to read that the size of the shower hindered your experience. As for breakfast, that is neither an offered amenity at our hotel nor is it advertised on our website. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.I do hope that you will return to our hotel, or any of our other brand locations in the future. Regards,Red Roof Management

8/10 – Gut

Rebecca

Aufenthalt von 1 Nacht im März 2024
Antwort von Toni-Ann RediResponse Specialist am 27. März 2024
Hello Rebecca,Thank you for choosing to stay at our RED ROOF PLUS+ PALM COAST. I appreciate your 4/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Jamil

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean
Aufenthalt von 1 Nacht im März 2024
Antwort von Carla RediResponse Specialist am 3. März 2024
Dear Jamil,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Palm Coast. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

10/10 – Hervorragend

Jodi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved how affordable our stay was for what the red roof inn provided us with! The upgrade was well worth it! Room was very clean and comfortable! Would recommend the upgrade to the pillow top mattress!!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Linton RediResponse Specialist am 1. März 2024
Hi Jodi,Thank you for sharing your thoughts on your recent visit to RED ROOF PLUS+ PALM COAST. I was delighted to read that our clean and affordable room met your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

8/10 – Gut

Edward

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff were courteous and friendly
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Linton RediResponse Specialist am 1. März 2024
Hi Edward,Thank you for telling us about your recent visit to RED ROOF PLUS+ PALM COAST. It's rewarding to read that our courteous and friendly staff met your needs. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 – Hervorragend

Allison

Mit dem Partner gereist
Gut: Ausstattung
The woman at the front desk she said she’s been down here for 30 years she’s originally from Bayshore Long Island. I forget her name Gina maybe she was amazing helpful friendly in every way we will be back.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Carla RediResponse Specialist am 29. Feb. 2024
Dear Allison, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Palm Coast. We are delighted to see that our staff left a lasting impression on you as she was very helpful and helpful. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Veronica

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Sashauna RediResponse Specialist am 22. März 2024
Hello Veronica,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF PLUS+ PALM COAST. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 – Hervorragend

THERESA

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is located in a nice area of Palm Coast. Clean,staff was friendly there is no breakfast, but the coffee in room is very good. Beds are comfortable would definitely stay again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Linton RediResponse Specialist am 24. Feb. 2024
Dear Theresa,Thank you for telling us about your recent visit to RED ROOF PLUS+ PALM COAST. I was happy to read that our clean room, friendly staff and comfortable bed met your needs. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

4/10 – Schlecht

Brian

Mit einer Gruppe gereist
Gut: Ausstattung
Verbesserungswürdig: Personal & Service
Questionable people were hanging around and in the hotel during our stay. This made us nervous. We had to cut our trip short a day and were promised at check-in we would be refunded by the desk clerk. When we were leaving we asked a different desk clerk and told absolutely not! We will not stay at a Red Roof again.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Linton Rediresponse Specialist am 24. Feb. 2024
Dear Brian,Thank you for sharing your thoughts on your recent visit to RED ROOF PLUS+ PALM COAST. I was disappointed to read that loitering around the problem hindered your ability to enjoy your stay. As for your refund request, please feel free to contact your original booking source for assistance. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels. Sincerely, Red Roof Management

2/10 – Ungenügend

johnny

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Didn't even say here due to the condition and smell of the rooms and entire property, was completely un-stayable
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Carla RediResponse Specialist am 23. Feb. 2024
Dear Johnny,We appreciate you taking your time to share your honest feedback here at the Red Roof Inn PLUS+ Palm Coast. I am disheartened to read that you did not stay with us as you indicated that the odor of the rooms were not to your liking, the upkeep of our property did not meet your expectations and the other concerns you listed. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. At Red Roof, your feedback is very important to us, so thank you for sharing.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

S.

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Manager was very accomodating. All the staff were helpful and courteous. Check in person offered to help me bring my bags in. No one at any hotel ever offered that. Hotel super clean and super quiet!!
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Linton RediResponse Specialist am 22. Feb. 2024
Dear S,Thank you for sharing your thoughts on your recent visit to RED ROOF PLUS+ PALM COAST. I was happy to read that our helpful staff and the cleanliness of our hotel met your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

8/10 – Gut

Ed

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Linton RediResponse Specialist am 21. Feb. 2024
Hello Ed, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PALM COAST and I were delighted to see your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 – Gut

Brooke

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Linton RediResponse Specialist am 20. Feb. 2024
Hello Brooke, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PALM COAST and I were delighted to see your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nishaye RediResponse Specialist am 13. Feb. 2024
Hello Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Palm Coast and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 – Gut

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to highway bbut far enough not to hear traffic.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Linton RediResponse Specialist am 11. Feb. 2024
Dear Lisa,Thank you for telling us about your recent visit to RED ROOF PLUS+ PALM COAST. I was happy to have earned your 4/5 score and that our close proximity to highway was convenient to your travels. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 – Hervorragend

Maria

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
i had execelt services
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sashauna RediResponse Specialist am 9. Feb. 2024
Dear Maria,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn PLUS+ Palm Coast. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding he excellent service from our staff. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

4/10 – Schlecht

Dennis

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Terrible room days inn level won't stay at a red roof inn again
Aufenthalt von 4 Nächten im Februar 2024

8/10 – Gut

Lonzie

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nishaye RediResponse Specialist am 5. Feb. 2024
Dear Lonzie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Palm Coast and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Terri

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Loved our stay there and would stay again!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Recordo Rediresponse Specialist am 3. Feb. 2024
Hello Terri,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Palm Coast. It's thrilling to hear that you loved your stay with us. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist