Privatstrand, weißer Sandstrand, Cabañas (kostenlos), Strandtücher
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Bewertungen von SOL by Meliá Benoa Bali

5 out of 5
SOL by Meliá Benoa Bali
Jalan Pratama Tanjung Benoa, Nusa Dua, Bali

Bewertungen

8,2

Sehr gut

247 von insgesamt 627 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
239 von insgesamt 627 Gästebewertungen haben eine Bewertung von 8 - Gut" "
89 von insgesamt 627 Gästebewertungen haben eine Bewertung von 6 - Okay" "
35 von insgesamt 627 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
17 von insgesamt 627 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,8/10

Personal & Service

7,8/10

Ausstattung

7,8/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Julia

Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
Great beach hotel
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Ratna am 13. Nov. 2023
Dear Julia,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your holiday in Bali, and we do appreciate that you took the time to support us with your positive review.It is our pleasure to know that you liked our hotel with its direct beach access, and that our services have met your expectations.We will be honored to host you again for another relaxing and fantastic stay in the near future.On behalf of the entire team, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali All Inclusive!Best regards,Ratna DewiGuest Experience Manager

4/10 – Schlecht

Herbert

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Das Person ist sehr nett und hilfsbereit. Das Hotel aber alt und abgewohnt. Unsere Suite war nicht sauber, die Türen undicht, sodass Geggos ein und ausgegangen sind. Aus dem Abfluss an der Toilette hat es strenger gerochen, das wurde vom Personal aber abgestellt. Nachts hatten wir im Waschbecken zwei große Käfer. Alles in allem absolut keine 4 Sterne. Sehr enttäuschend.
Aufenthalt von 7 Nächten im Oktober 2022

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 11 Nächten im August 2019
Antwort von Indra am 19. Sept. 2019
Dear Anonymous, Greeting from your house on the beach Thank you very much for choosing Sol Beach House Bali, Benoa as your staying destination in Bali, We are so glad to know that overall of your stay was pleasant. We hope to welcoming you back in the nearest future. Kinds regards, Management

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Unterkunft sah genau so aus wie auf den Fotos. Das Personal war stets freundlich und hilfsbereit. Das Hotel liegt direkt am Meer und hat einen eigenen Privatstrand. Auch das Frühstücksbuffet war reichhaltig, so dass jeder etwas findet. Einziger Punkt den wir zu bemägeln haben, sind die Tücher im Bad, welche auch nach der Wäsche einen miffigen Gerruch hatten. Ansonsten waren wir sehr zufrieden und empfehlen das Hotel zu 100% weiter.
Aufenthalt von 11 Nächten im Juli 2019
Antwort von Indra am 9. Aug. 2019
Dear Anonymous, Greetings from the beautiful island Thank you very much for choosing Sol Beach House Bali, Benoa as your staying destination and for sharing your feedback with us, we are so glad to know that overall of your stay was pleasant. Your feedback has been shared to other related department for further improvement It was a great pleasure to have you here, and we are looking forward to welcoming you back in the nearest future. Best regards, Management

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes ruhiges Resort. Zuvorkommendes freundliches Personal. Ausstattung der Zimmer sehr schön. Gutes Essen
Aufenthalt von 13 Nächten im Juni 2019
Antwort von Indra am 14. Juli 2019
Dear Anonymous, Warmest greeting from your house on the beach Thank you very much for sharing your feedback with us, it was great pleasure to welcoming you here, we are so glad to know that overall of your stay was good, we hope your memorable stay will lead you back to your house on the beach. Kinds regards, Management

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schöne Atmosphäre wir haben uns sehr wohl gefühlt. Die Umgebung ist eher ruhig
Aufenthalt von 3 Nächten im Januar 2019
Antwort von Citra Gani, Guest Relation Officer am 12. Jan. 2019
Dear Anonymous, Sunny greetings from your house on the beach. Thank you for taking your time in sharing your recent experience with us and for choosing us as your staying destination during your holiday in Bali. Nothing can describe how happy we are because you have a very nice stay and comfortable holiday. The atmosphere here can make you relaxed and enjoy the holiday in a peaceful. We hope your memorable stay will lead you back to us when your travel plan takes you to this beautiful island. Kindest regards from the island of Gods, Citra Gani Guest Relation Officer

10/10 – Hervorragend

Christian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von Brigita am 20. Nov. 2018
Dear Christian, Many thanks for your feedback towards our property. It is nice to read that you were happy with our property and we hope to welcome you back in the not too distant future. Warmest regards, Management

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel mit super nettem Personal.
Der Aufenthalt war jetzt gerade Anfang Februar bis Mitte Februar 2018. Wir fühlten uns von Anfang an super toll aufgehoben und total wohl. Essen super gut mit toller Auswahl. Das Personal war in allen Bereichen immer freundlich. Es war rundum ein toller Urlaub. Leider waren nicht so viele Gäste da, was nicht nachvollziehbar ist. Wurden dann aber von Tag zu Tag mehr. Würden jederzeit wiederkommen und wollen dies auch tun. Wichtig all inclusiv immer gleich mitbuchen,wenn möglich.
Aufenthalt von 10 Nächten im Februar 2018
Antwort von Arya am 23. Feb. 2018
Dear Valued guest, Warmest greetings from Sol Beach House Bali Benoa. First of all, we are very delighted to received your review with many thanks. We would like to thank you for taking the time to wrote such a great review in order to help the other costumer to consider and decide to stay with us in the future, and also its trully helping us to allways improve our quality time to time Hopefully we could serve you with our best in the future, at your house on the beach! Best Regards, Arya Adi Guest Relation Officer

8/10 – Gut

Alex, Mannheim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel direkt am Strand
Das Hotel ist gut gelegen mit direktem Zugang zum Strand. Die Zimmer sind geräumig, gut eingerichtet und es fehlt an nichts. Auch das Bad ist groß und sauber. Der Service des gesamten Hotelpersonals ist hervorragend. Immer sehr freundlich und zuvorkommend. Das Al Inclusive blue Paket ist sehr gut und völlig ausreichend. Wer nicht unbedingt wert auf eine Suite legt, ist hiermit bestens beraten. Ausflugsmöglichkeiten gibt es reichlich und sollten erst vor Ort gebucht werden. Hier lassen sich ein paar Euro sparen. Von einem Mietwagen sollte man absehen. Der Verkehr ist äußerst hektisch, überfüllte Straßen und nichts für europäische Verhältnisse. Mit einem Taxi ist man am besten beraten. Sich die Insel mit einem guide anzuschauen ist sehr empfehlenswert auch nicht zu teuer. Alles in allem war der Urlaub super und ist auf jeden Fall weiter zu empfehlen.
Antwort von Gita am 17. Feb. 2018
Dear Alex, Thank you for recommending our hotel to the other reviewers here and I'm glad that you had a nice stay with us. I'm glad that our staff service exceeded your expectation and you liked our room, location and other aspects I can not mention here. I hope your nice experience will lead you back to us in the near future. Dear Alan, Many thanks for your review and I'm glad that your overall stay was a nice one. Thank you as well for your feedback in regards to our entertainment. We have taken into consideration your comment for our further improvement. Thank you and hope to see you soon! Brigita da Santo Guest Experience Director Sol Beach House Bali Benoa by Melia Hotels International

8/10 – Gut

Nici, Altdorf

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes, ruhiges Hotel in Strand nähe.
Es wahr eine sehr schöne und gepflegte Anlage. Die Wasser Landschaft in der Mitte der Anlage hat mir besonders gut gefallen. Das personal wahr sehr freundlich zu mir und zu den Tieren die dort leben.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Saubere und gepflegte Hotelanlage mit einem weitläufigen Garten. Immer hilfsbereites und freundliches Personal rund um die Uhr. Kurz gesagt : traumhafter Urlaub !

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
sehr schönes Hotel in Strandnähe, ruhige Lage, erholsame Gestaltung des Aussenbereiches, sehr freundliche Mitarbeiter

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes Hotel direkt am Strand
Hotelteam sehr freundlich, Essen top, Strand mit feinem Sand und klarem Wasser. Kann vorkommen dass bei Ebbe nicht richtig gebadet werden kann weil fast kein Wasser mehr da ist. Ist aber interessant das zu beobachten.

8/10 – Gut

Vanessa, Augsburg

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Schöne Anlage mit super Frühstücksbuffet
Wir haben am Ende unserer Bali Reise zwei Nächte im Sol Beach House verbracht und die Zeit dort sehr genossen. Die Anlage ist sehr schön, hat direkten Zugang zum Meer und das Frühstücksbuffet war wirklich sensationell. Alles in allem sehr zu empfehlen!

6/10 – Okay

Alexander, Muenchen

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Hotel as dem vorigen Jahrzent
Days Hotel wirkt abgetragen und die Gaenge, wie eine Kaserne. Wir hatten eine Familiensuite und es stoerte sich niemand an unseren laermenden Monsters. Das Essen ist fuer alle, die all inclusive Hotels lieben wahrscheinlich eine gute Sachs, fuer Gourmets gibt die Karte aber nichts her. Days Personal ist bemueht. Wir hatten uns fuer den Preis mehr erwartet und waren verwoehnt von den guten Restaurants in Seminyak

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Schönes Hitel mit privatem Strand
Zimmer ist geräumig mit einem safe und minibar ausgestattet. Jeweils zwei mineralwasserflaschen stehen täglich zur verfügung. Der garten ist schön bepflanzt mit einem kleinen biotop. Das pool ist gross genug, um darin aqua gym zu machen. Im pool kann man an der bartheke seine durst löschen. Der private strand ist sehr sauber ausgeststtet mit gepolsterten bequemen liegestühlen und sonnenschirmen. Das wasser ist eher ruhig im vgl zur westküste, man kann gut schwimmen ohne von den windsurfern gestört zu werden wie in kuta oder legian. Das frühstücksbuffet ist sehr lecker und die auswahl ist gross vom balinesischen bis zum westlichen essen. Neben dem hotel befinden sich ein kleiner markt, auf der anderen strassenseite versch. Restaurants und ein kleiner laden ähnlich wie 7 eleven. Das seafood restaurant gleich ggü kann ich sehr empfehlen mit vernünftigen preisen. das sofa im zimmer ist schmutzig befleckt und daher nicht einladend für die augen. auch habe ich ein zimmer mit blick auf den garten gebucht, ich aber stattdessen eine wand vor mir. Vielleicht sind Hotels.com gäste nicht willkommen?? Insgesamt ein schöner aufenthalt mit kompetentem service.

6/10 – Okay

Domi, Bayern

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Hotel in Benoa und nicht in Nusa Dua
Zimmer nähe Küche sind nicht zu empfehlen. ( Lärm, Gestank aus Abflussrohren und Ungeziefer!).

8/10 – Gut

B.G, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Übersichtliche Anlage
Sehr nettes Personal. Gutes Essen. Zimmer grosszügig und sauber. Betten bequem. Pool und Restaurant sehr gepflegt. Wunderschöne Gartenanlage. Familiäre Atmosphäre. Spa etwas in die Jahre gekommen.

8/10 – Gut

Pascal, Ingelheim

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Ausgezeichneter Service und Tolle Lage
Wir waren in unseren Flitterwochen in Bali und haben das Hotel als sehr freundlich und toll empfunden. Man sieht an einigen Stellen schon, das dass Hotel ein wenig älter ist. Trotz allem muss man sagen, das sowohl das Hotel, die Poolanlage sowie die Zimmer sehr gepflegt werden und sauber sind. Wir haben die Woche mit all-inclusive sehr genossen, dennoch könnte das Essen manchmal ein wenig mehr gewürzt sein. Als wir die Umgebung erkundet haben und aus dem Luxuskomplex mit Hotels gekommen sind, haben wir die normalen Balinesen gesehen und müssen doch mitteilen das die Umgebung somit leider erschreckend ist. Es ist einfach erschreckend wie nah Luxus und Armut beieinander liegen und waren doch überrascht von diesem extremen Klassenunterschied. Dafür kann natürlich das Hotel nichts weil es Typisch für Nusa Dua und Bali ist. Auch an anderen Orten ist der Klassenunterschied zwischen Luxushotels und Armutsviertel enorm. Wir sind jedoch positiv von der Lebenseinstellung der Balinesen erstaunt, trotz dessen Armut ist das Balinesische Volk sehr freundlich und offen. Das einzige was anstrengend ist, das man als Tourist in den öffentlichen Straßen regelrecht belagert wird mit Anfragen zu Taxi oder in den Laden kommen, so dass "no, thank you" bald zum Halse raushängt. Im Hotel hat man jedoch seine Ruhe und wird auch am Privatstrand in Ruhe gelassen.

2/10 – Ungenügend

Medil38

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Schmutzige Zimmer
Die Zimmer waren schmutzig, überall Flecken, auf dem Sofa, an den Wänden, an den Vorhängen, die Bettwäsche voller Flecken, die Toilette stank nach Urin, im Kleiderschrank Spinnennetze... etc. etc....

8/10 – Gut

Otto, Poing

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel mit all-inclusive
Das Hotel liegt sehr schön direkt am Strand. Die Zimmer und die öffentlichen Bereiche sind sehr schön gestaltet, eher modern als "balinesisch". Unser "Superior-Zimmer" war sehr schön groß und funktionell. Die Armaturen im sehr großen Badezimmer könnten einmal modernisiert werden, aber alles funktionierte. Sehr gut gefallen haben uns die Abendessen im Freien am Strand, die von schönen Unterhaltungsshows begleitet wurden. Der Strand ist schön, aber man muss sich nach den Gezeiten richten, denn bei Ebbe geht an dieser Stelle wirklich nichts. Das Meer ist in diesem Bereich sehr flach und daher eher für motorisierten Wassersport geeignet. Wie überall auf Bali muss man damit leben, dass das Personal nur begrenzt Englisch spricht.

6/10 – Okay

Ciko, Pforzheim

Gut: Personal & Service und Zustand der Unterkunft
Great hotel, big room but definitely not enough !
Hotel is great. Great view, great beach, great facility ! Staffs are super great, very friendly. Hotel surrounding is great, very clean, very save ! Room service (cleaning) is bit too early, they knock my door at 8AM every morning. This should be a concerned to the manager. Well, people on hoidays, they do not normally wake up early. Room is very huge (at least for one or two persons in a room). Telly is too small for this big rooms (or I do need a new magnifier glasses) One thing, for 4 stars hotel, the bed hygienic standard is bit to unexpected. My bed was humid and bit musty. Not sure with other beds in other rooms, but at least by changing the bed sheet everyday (before any request from guest) will improve. Ditto to the linnen and towel condition. Anyhow, still his is the great hotel for the spacific price rate ! Just bring your own bed sheet, linnen and towel.

6/10 – Okay

Edlira

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The good, the bad and the ugly: The good: small and nice resort by the sea with chairs and umbrellas. Staff is very nice, polite and trying to help. The bad: very limited choice of food, we had all inclusive package but it was the same kind of food every day, although they tried different themes and they had dinner buffet by the beach with some entertainment like shows or duo concerts. The all inclusive concept here is not like all inclusive resorts in Mexico. There is no air conditioning anywhere except your room and you are lucky if it works well. There are a lot of mosquitoes so be careful especially at night. The ugly: the beach, unfortunately it was very dirty, not the blue turquoise color that someone might expect. A lot of garbage on the sea that came to shore every day. The other not good thing about the beach is the low tide that happens every afternoon when you don’t have any water at all to swim. Kind of waste to go to Bali for the beach
Aufenthalt von 5 Nächten im März 2024
Antwort von Ratna am 2. Apr. 2024
Dear Edlira,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during your recent holiday in Bali.We appreciate your appreciation to our friendly and helpful staff, resort ambiance as well as the facilities such as day beds and umbrellas.However, we also highly value your constructive feedback towards our Food and Beverage department and it has been addressed accordingly for further evaluation and improvement.We also hire beach cleaners who clean the beach three times a day to maintain its cleanliness and for our guests comfort. Beaches in Bali are public and it doesn't belong to our hotel. However, our hotel location is quite lucky to have its direct beach access.Please accept our sincere apologies for any inconvenience that happened during your stay with us.We hope to have the opportunity to host you again with more memorable experiences in your future holiday in Bali.Thank you and best regards,Ratna DewiGuest Experience Manager

10/10 – Hervorragend

Tong

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Ratna am 22. März 2024
Dear Tong,Warmest greetings from SOL by Melia Benoa Bali.Thank you for your trust and support in choosing our hotel as your second home during your recent holiday in Bali!We appreciate your appreciation towards our services and we are pleased to learn that you had a great stay and experience with us.We look forward to hosting you again for another relaxing stay in your future holiday with us!Best regards,Ratna DewiGuest Experience Manager

10/10 – Hervorragend

Jason

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Such a nice hotel, staff very tentative. Food was nice, good variety. We where upgraded to a pool side room, which was an added bonus. Most definitely go back again
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Ratna am 27. Feb. 2024
Dear Jason,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your recent holiday in Bali.Thank you for your kind review and we are pleased that you had great experiences with us, as well as that our services have met your expectations!I have personally delivered your compliments to our beloved team to appreciate their outstanding hard work and to let them know how pleased you were.We can't wait to see and host you again for another relaxing stay in your future holiday with us.On behalf of the entire team, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali All Inclusive!Best regards,Ratna DewiGuest Experience Manager

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Ratna am 16. Feb. 2024
Dear Andrew,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your recent holiday in Bali.We are pleased to know that you had great experiences with us and that our services have met your expectations!We look forward to seeing and hosting you again for another relaxing stay in your future holiday with us!Please let me know if you need any further assistance for your future stay with us.Best regards,Ratna DewiGuest Experience Manager

10/10 – Hervorragend

Laura

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
All staff is very sweet and attentive, ready to help and share a smile. Semi-private beach is a plus, definitely recommend.
Aufenthalt von 9 Nächten im Januar 2024
Antwort von Ratna am 22. Jan. 2024
Dear Laura,Thank you for your trust and support in choosing our hotel as your second home to stay in Bali recently and taking the time to write the review.We are thrilled to read your kind review and I have personally shared your compliments to our beloved team to appreciate their hard work and to let them know how pleased you were!Our services are from the heart and we all look forward to hosting you again for another pleasant holiday!Please do let us know if we can be of any further assistance for your future stay.Best regards,Ratna DewiGuest Experience Manager

6/10 – Okay

Jozsef

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Ratna am 22. Jan. 2024
Dear Jozsef,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during your recent stay in Bali.We hope that your stay was pleasant and we look forward to hosting you again with much better experiences.Please do let us know if we can be of any further assistance to anticipate your future visit.Best regards,Ratna DewiGuest Experience Manager

8/10 – Gut

OBA

Verbesserungswürdig: Zustand der Unterkunft
レストランがもう少しあると良いと思います。朝食が連泊すると同じてあきがくる。 近くにレストランがあると良いです。
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Ratna am 2. Jan. 2024
親愛なるオバ様ソル バイ メリア ベノア バリ オール インクルーシブから温かいご挨拶を申し上げます。バリ島での最近の休暇中の宿泊施設として当ホテルをお選びいただき、信頼とサポートをいただきありがとうございます。当社の品質の継続的改善に対する建設的なフィードバックに感謝し、さらなる改善に向けてお客様の懸念を各部門に直接伝えました。より良いサービスと経験を提供して再びお客様をお迎えする機会があれば幸いです。ありがとうございます、よろしくお願いします。ラトナ・デウィゲスト エクスペリエンス マネージャー

8/10 – Gut

Anthony

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice resort.
This is a really nice resort but 5 star is a bit of a stretch. The lobby and gardens are beautiful, rooms and some of the interiors are very nice, but not amazing. Restaurant food was ok. It’s worth noting that this is primarily an all-inclusive focused family resort, so not the best choice for a solo traveler. The staff, of course, were amazing (it’s Bali). Nothing really negative, it’s a very nice resort just not quite the 5 star level for me. If you’re looking for luxury it’s not quite the right bit of Nusa Dua either.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Ratna am 2. Jan. 2024
Dear Anthony,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing the accommodation at our hotel following your recent holiday in Bali.We are delighted to read your kind review and we thank you for your appreciation to the team for their hard work. I have personally delivered your compliments to the team and we are pleased to learn that you had a pleasant stay with us. We look forward to hosting you again in your future holiday with us. Please do let us know if we can be of any further assistance for your future stay.Thank you and best regards,Ratna DewiGuest Experience Manager

4/10 – Schlecht

Sultan

Gut: Personal & Service
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Ratna am 21. Dez. 2023
Dear Sultan,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during your recent holiday in Bali. However, please accept our sincere apology should there be any services which have not met your expectations. We wish that you have shared with us your concerns, therefore we could rectify your concerns immediately during you were with us.We hope to have the opportunity to restore your confidence with us and we look forward to hosting you again with much better services.Please let us know if we can be of any further assistance to anticipate your future booking.Thank you and best regards,Ratna DewiGuest Experience Manager

8/10 – Gut

Karol

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Ratna am 7. Feb. 2024
Dear Karol,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during your recent holiday in Bali. We do appreciate your kind rating and we hope that our services have met your expectations! We look forward to host you again for another relaxing and memorable holiday.Please do let us know if we can be of any further assistance for your future booking and stay with us!Best regards,Ratna DewiGuest Experience Manager

10/10 – Hervorragend

Rafael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The cultural structure, pictures , live ponds. The cleanliness. Amazing staff.
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Ratna am 15. Dez. 2023
Dear Rafael,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your recent holiday in Bali.We are thrilled to read your kind review and it is our pleasure to learn that you liked our hotel cultural structures, ambiance, pictures, live ponds, cleanliness and the services of our beloved team.I have personally delivered your compliments to our beloved team to appreciate their hard work and to let them know that their services have met your expectations!We will be honored to host you again for another relaxing stay in your future holiday with us.Please do let us know if we can be of further assistance for your future visit.On behalf of the entire team, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali All Inclusive!Best regards,Ratna DewiGuest Experience Manager

8/10 – Gut

Kar Yi Joyce, Markham

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We spent a week at Sol by Melia for our honeymoon and our stay was great! The resort is quite small but not overly crowded which was great. We were greeted the moment we arrived and was given a lovely cake for our honeymoon celebration. We opted for the all- inclusive package so technically everything was included except for premium alcohol like rose and etc which was fine. The overall presentation of the resort is good but can notice some cracks here and there within the buildings but you can also tell they are working to either fix or maintain it which is good. The food is very good! You basically get buffet during breakfast, lunch and dinner but there’s also a a la carte that is 24 hours! They also have daily activities like live music or fire dance depending on which nightly dinner event you go to. There’s also snack bars like gelato or coconut booth you can go to whenever!
Aufenthalt von 7 Nächten im November 2023
Antwort von Ratna am 7. Dez. 2023
Dear Kar Yi Joyce,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during your recent stay in Bali.We are pleased to read your kind review and to learn that you had a pleasant stay with us. It was a good decision that you opted the All Inclusive Package, therefore it was more convenient to have the benefit of food and beverages during your stay.I have personally delivered your compliments to our beloved team to appreciate their hard work and to let them know how pleased you were!Additionally, we also value your constructive feedback for the improvement of the hotel look. Therefore we would like to have our guests to return and to have better services as well as products.On behalf of the entire team, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali All Inclusive, and we look forward to hosting you again in your future stay in Bali.Best regards,Ratna DewiGuest Experience Manager

10/10 – Hervorragend

Tracey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
From the beginning of our first day to the very last second of our last, EVERYTHING & EVERYONE was exemplary. What an absolutely amazing experience. Sol is a fabulous choice for vacation in Bali.
Aufenthalt von 5 Nächten im November 2023
Antwort von Ratna am 24. Nov. 2023
Dear Tracey,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your recent holiday in Bali.We are thrilled to read your kind review and it is our great pleasure to learn that you had an absolutely amazing experience with us! I have personally delivered your compliments to our beloved team to appreciate their hard work and to let know how pleased you were!We can't wait to host you again in your future stay with us for another relaxing and memorable holiday!Please do not hesitate to let us know if we can be of any further assistance for your future booking and to anticipate your future visit.On behalf of the entire team, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali All Inclusive!Best regards,Ratna DewiGuest Experience Manager

8/10 – Gut

Boua, San Francisco

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The property sits in a perfect spot for the beautiful sunrise, I enjoyed every sunrise that I stayed at the hotel. However the property itself is kind of outdated and needs more improvements in order to attract the return customers.
Aufenthalt von 8 Nächten im Oktober 2023
Antwort von Ratna am 7. Nov. 2023
Dear Boua,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during our holiday in Bali and we appreciate that you took the time to write the online review.We are delighted to know that you liked our hotel location where you could enjoy the beautiful sunrise everyday! We also value your feedback with regard to the needs of the property improvement itself. I have personally shared your concern to the Management and it could be the attention for the Owning Company as well.We hope to have the opportunity to host you back with much better services and products in your future holiday in Bali.Please do not hesitate to reach me if I can be any of further assistance.Best regards,Ratna DewiGuest Experience Manager

10/10 – Hervorragend

Vidan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked it because of the every evening there was entertainment. Property location right on the beach. I didn't like it's only one pool and its all one depth.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Ratna am 3. Nov. 2023
Dear Vidan,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your holiday in Bali!It is our pleasure to know that you liked our hotel location with its direct beach access and enjoyed the daily evening entertainment. Your input in regard to the pool is noted and it could be the further evaluation for the Management and the Owner. However, we do have 2 pools which are for adult and for the children.We hope to have the opportunity to serve you back with much better experiences, and we look forward to host you back soon!Best regards,Ratna DewiGuest Experience Manager

8/10 – Gut

Karol, Brompton

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff is amazing.
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Ratna am 3. Nov. 2023
Dear Karol,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your holiday in Bali. Your compliments to the staff is truly appreciated and I have personally delivered your kind words to them to appreciate their hard work and to let them know how pleased you were.We look forward to hosting you back for another relaxing stay in your future holiday in Bali!On behalf of the teams, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali All Inclusive!Best regards,Ratna DewiGuest Experience Manager

4/10 – Schlecht

Espen

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Turistfelle, som kun er ute etter å loppe turister for mye penger for elendig mat og drikke. I tillegg er ikke stranda som forventet. Du er avhengig av at høyvannet treffer perfekt på døgnet for å få badet. Under lavvann er det som en stygg sølepytt. Anbefaler alle å holde seg unna dette hotellet for enhver pris. Vi valgte kun å sove her. På dagtid tok vi taxi til Jimbaran beach, ca 15 min unna. Der fikk man en herlig strand med uendelig gode restauranter med mat og drikke til en brøkdel av prisen.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Ratna am 30. Okt. 2023
Kjære Espen,Hilsen fra SOL av Melia Benoa Bali - Alt inkludert!Takk for din tillit og støtte ved å velge hotellet vårt som overnattingssted under ferien din på Bali!Vi setter stor pris på din konstruktive tilbakemelding for vår kontinuerlige kvalitetsforbedring, og jeg har personlig levert dine bekymringer til de respektive avdelingene for videre evaluering og forbedring.Stranden tilhører imidlertid ikke hotellet privat. Det er en offentlig strand, og vi kan ikke kontrollere tidevannet og bølgene ettersom det er naturen. Når det gjelder maten, ønsker vi at du informerte oss under oppholdet, så vi kunne imøtekomme dine bekymringer og rette opp problemene dine.Vi håper å ha muligheten til å tjene deg tilbake med mye bedre tjenester og produkter i fremtiden.Takk og vennlig hilsen,Ratna DewiGuest Experience Manager

8/10 – Gut

Louise

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful gardens , right on the beach, lovely pool, good food
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Ratna am 26. Okt. 2023
Dear Louise,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your holiday in Bali and we do appreciate for your compliments through the online review.It is our pleasure to know that you liked our hotel with its beautiful gardens and the direct beach access, relaxed at the pool and enjoyed the variety of delicious food.We look forward to hosting you back for another memorable stay in your future holiday in Bali!On behalf of the teams, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali - All Inclusive!Best regards,Ratna DewiGuest Experience Manager

10/10 – Hervorragend

Kun

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff. Shoutout to Risma and Annie at the Kitchen Restaurant and Aguun from the front desk. All made us felt like family and very welcoming.
Aufenthalt von 12 Nächten im September 2023
Antwort von Ratna am 12. Okt. 2023
Dear Kun,Warmest greetings from SOL by Melia Benoa bali - All Inclusive!Thank you for your trust and support in choosing our hotel as your second home in Bali and we are very pleased to know that our services have met your expectations.I have personally delivered your kind words and compliments to Risma and Annie at The Kitchen restaurant and Agung at the front desk to appreciate their outstanding hard work and they definitely would be pleased to see you again in your future holiday.We all look forward to hosting you back for another relaxing and memorable stay!On behalf of the teams, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali - All Inclusive!Thank you and best regards,Ratna DewiGuest Experience Manager

8/10 – Gut

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was a bit disappointed in all inclusive option because on the day of arrival they were pretty much closing doors on me saying “bar is closed”, “pool kitchen is closed” when official time of closing was 30-40 min away, so I had to wait for more than an hour before I could eat anything in the main restaurant. Its very beautiful hotel but there were not much to do for fun, just relax by the pool, because ocean water is gone till after 12 pm. The sidewalk on the beach was great for walkers, runners, strollers and alike, and no sale people randomly walking, felt really safe!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ratna am 11. Okt. 2023
Dear Maria,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during your holiday in Bali and we highly appreciate your constructive feedback for our future improvement.I have personally addressed your concerns to the respective departments for further evaluation and immediate improvement, and we hope that we will have the opportunity to restore your confidence in us with much better services and products in your future holiday.Thank you and best regards,Ratna DewiGuest Experience Manager

10/10 – Hervorragend

elizabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Ratna am 12. Okt. 2023
Dear elizabeth,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support in choosing our hotel as your second home in Bali and we are pleased to know that our products and services have your expectations.We look forward to hosting you back for another relaxing and memorable stay in your future holiday.Best regards,Ratna DewiGuest Experience Manager

6/10 – Okay

Rafiqah, Petaling Jaya

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
We stayed there for 2 nights and it was just alright. The pool was nice and it had an easy beach access.
Aufenthalt von 2 Nächten im September 2023
Antwort von Ratna am 11. Okt. 2023
Dear Rafiqah,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during your holiday in Bali.We are delighted that you liked our hotel location with easy beach access, enjoy the pool and had a pleasant stay with us.We look forward to hosting you back in your future holiday for another relaxing stay!Thank you and best regards,Ratna DewiGuest Experience Manager

10/10 – Hervorragend

Catherine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Juli 2023
Antwort von Ratna am 12. Okt. 2023
Dear Catherine,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your holiday in Bali and we are pleased to know that you had a fantastic stay with us!We look forward to hosting you back for another relaxing and memorable stay in your future holiday!Thank you and best regards,Ratna DewiGuest Experience Manager

6/10 – Okay

Fares

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Vous pouvez trouvez mieux
Pas à la hauteur du rapport qualité prix, et il est mal placé
Aufenthalt von 7 Nächten im September 2023
Antwort von Ratna am 29. Sept. 2023
Chers Fares,Salutations les plus chaleureuses de SOL by Melia Benoa Bali - Tout Inclus !Merci pour votre confiance et votre soutien dans le choix de notre hôtel comme hébergement à Bali pendant vos vacances. Cependant, veuillez accepter nos sincères excuses si l'emplacement, les services et les produits de notre hôtel n'ont pas répondu à vos attentes. Nous apprécions vos commentaires constructifs et nous espérons avoir l'occasion de restaurer votre confiance en nous, pour de bien meilleurs services à l'avenir.Merci et cordialement,Ratna DewiResponsable de l'expérience client

10/10 – Hervorragend

Samantha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very relaxing. Nice staff always very helpful and attentive. Food was abundant, The Kitchen, I would say it was a little too much food. Great pool and bars. Evening entertainment was culturally pleasing.
Aufenthalt von 4 Nächten im August 2023
Antwort von Ratna am 29. Aug. 2023
Dear Samantha,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support to have chosen our hotel as your accommodation during your holiday in Bali and we do appreciate that you took the time to write the online review.It is our pleasure to know that you had very relaxing stay and enjoyed the pool and its bar, liked the variety of delicious food, enjoyed the daily evening entertainment and socially engaged with our attentive and helpful staff.We can't wait to host you back in your future holiday for another memorable and impressive stay!On behalf of the team, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali - All Inclusive!Best regards,Ratna DewiGuest Experience Manager

10/10 – Hervorragend

Paula

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff amazing our room was the junior suite so spacious we had suite 8131 pool view and ground floor loved it.
Aufenthalt von 2 Nächten im August 2023
Antwort von Ratna am 21. Aug. 2023
Dear Paula,Greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support to have chosen our hotel as your accommodation while you were in Bali and we are delighted to know that you liked our Junior Suite spacious room, its comfort and that our staffs have taken care of you well.We look forward to hosting you back in your future holiday for another impressive and memorable stay.On behalf of the teams, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali - All Inclusive!Best regards,Ratna DewiGuest Experience Manager

10/10 – Hervorragend

Nadia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
My daughter and her husband stayed here for their honeymoon and absolutely loved it.
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Ratna am 21. Juli 2023
Dear Nadia,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support to have chosen our hotel to stay, especially for your daughter and her husband for their honeymoon and it is our pleasure to know that they really enjoyed their stay with us.We definitely look forward to hosting them again, and yourself too, please! Service from the heart is our ultimate promise and we would be pleased for our guests to return.On behalf of the teams I would like to thank you for recommendation of SOL by Melia Benoa Bali - All Inclusive!Best regards,Ratna DewiGuest Experience Manager

4/10 – Schlecht

connie

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property very old and dated and showing it’s age, some staff were awesome and friendly but not all. Food was ok but kinda average.
Antwort von Ratna am 11. Juli 2023
Dear connie,Warmest greetings from SOL by Melia Benoa Bali – All Inclusive! Thank you for your trust and support to have chosen SOL by Melia Benoa Bali – All Inclusive as your accommodation to stay in Bali and we do appreciate your taking the time to write the review.First and foremost, on behalf of the Management I would like to extend an apology for the unpleasant experiences during your stay at our hotel. We do appreciate your constructive feedback and I have personally addressed those issues to the respective departments for deeper attention and evaluation. We have been reviewing them in detail to identify the areas for necessary enhancements.I wish that we will have the opportunity to restore your confidence with us.We are glad to know that our team members have taken care of you well and you socially engaged with them.The Teams and I look forward to hosting you back, hopefully soon!Thank you and best regards,Ratna DewiGuest Experience Manager