Innenpool, Außenpool, Liegestühle

Bewertungen von Sheraton Fallsview Hotel

4 out of 5
Sheraton Fallsview Hotel
5875 Falls Ave, Niagara Falls, ON

Bewertungen

8,0

Sehr gut

2809 von insgesamt 5784 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
1319 von insgesamt 5784 Gästebewertungen haben eine Bewertung von 8 - Gut" "
697 von insgesamt 5784 Gästebewertungen haben eine Bewertung von 6 - Okay" "
436 von insgesamt 5784 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
523 von insgesamt 5784 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,4/10

Personal & Service

8,2/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Annika

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Grandioser Blick und ein riesiges Zimmer
Antwort von Guest Experience Team am 11. Feb. 2024
Dear Annika, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with the excellent views. We offer our guests a large selection of Fallsview Rooms, and each of our rooms features state-of-the-art technology, spacious bathrooms, and the most comfortable beds around! We appreciate your business and hope to welcome you back soon for another enjoyable stay.Best Regards,ZachGuest Experience Team

10/10 – Hervorragend

Marek

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von GENERAL MANAGER am 22. Juli 2023
Dear Marek, Thank you for choosing Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Best Regards,Daniel Ilias,General Manager

10/10 – Hervorragend

Kathryn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Amazing view of both waterfalls and Clifton hill from the room (2 queens with Juliet balcony). Loved that the balcony door opened and we could peek out. Fireplace was an added bonus. We could hear the street noise through the balcony door at night, as the windows are older but the rest of the renovations were well done. Very comfortable beds.
Aufenthalt von 2 Nächten im April 2023
Antwort von General Manager am 15. Apr. 2023
Dear Kathryn, Thank you for being our guest at Sheraton Fallsview Hotel and sharing your experience. We are delighted to know you were pleased with our excellent views and elegant balcony and that you took advantage of our fireplace. However, we are sorry for the noise disturbance you encountered during your visit. In the future, please know our front desk is available to make your stay as comfortable as possible, so feel free to reach out to them. Thank you again for your feedback, and we look forward to your next visit.Best Regards,Daniel Ilias,General Manager

10/10 – Hervorragend

Ursula

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top Hotel
Lage top. Hotel top.
Aufenthalt von 1 Nacht im August 2022
Antwort von Sheraton Fallsview am 10. Feb. 2023
Thank you for staying with us! We hope to see everyone again soon.

10/10 – Hervorragend

Matthias

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ein sehr gutes Hotel mit perfekter Lage an den Wasserfällen. Ausblick auf die US Fälle und Teile der kanadischen Wasserfälle war atemberaubend. Hotel liegt an einer der Amüsiermeilen, ideal für Familien. Die Mitarbeiter sind extrem freundlich. Pool ist nicht der jüngste jedoch völlig okay.
Aufenthalt von 2 Nächten im Juni 2022

10/10 – Hervorragend

andreas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zum Empfehlen
Ich hatte eine Zimmer auf den 19 Stockwerk mit Sicht auf die Amerikanische Falls. Das Zimmer war schön gross und sauber. Jeden Tag 2 Flasche Wasser inklusive plus Go Green choice , entweder Zimmerreinigung oder 5$ Starbucks gutschein pro Person/Tag. Dazu noch ein paar Gutscheine für die Region. Das Front Desk Team war super freundlich und zuvorkommend. Wegen Covid kann man nach dem Check Out leider seine Koffer nicht an dem Front Desk lassen was gut gewesen wäre da ich 3h auf mein Transfer warten musste.
Aufenthalt von 3 Nächten im Oktober 2021

8/10 – Gut

Safa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Expensive parking
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Paolo Mauro

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Personal & Service
Hotel was okay. Elevators took way too long. I booked a fallsview but couldn’t see the falls from my room, when I asked the front seat they said “can’t help you. To bad”
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Temitope

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was very good and I will recommend it to any one a million time.
Aufenthalt von 4 Nächten im Mai 2024

8/10 – Gut

Leonid

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Beaucoup des poussière
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience Team am 29. Mai 2024
Dear Leonid, Thank you for sharing your review of Sheraton Fallsview Hotel. While we appreciate your kind rating, we are sorry for the cleanliness issues you encountered. Please be assured we will follow up on your comments with our housekeeping team to ensure our commitment to providing a rejuvenating atmosphere for our guests. We hope the rest of your stay with us was a pleasant one and that you will visit us again on your future visit to the area. Best Regards,Zach,Guest Experience Team

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Joon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location and views of the property were amazing. The rooms had a very stale smell from the HVAC but otherwise were nice.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 29. Mai 2024
Dear Joon, Thank you for making Sheraton Fallsview Hotel a part of your travel plans. We are glad to know you liked our ideal location and the breathtaking views. However, we are sorry for the issues you mentioned with regard to the air conditioning unit in your room. We will address this appropriately, and we appreciate you bringing this to our attention. We value your feedback and hope to see you again on your future visit to the area. Best Regards,Zach,Guest Experience Team

10/10 – Hervorragend

RODRIGO, MASON

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Beautiful hotel with views to the falls. Everything was good.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Experience Team am 29. Mai 2024
Dear Rodrigo, Thank you for the outstanding review. We couldn't be more pleased that you had a relaxing stay and that you enjoyed the beautiful views of Niagara Falls. You can practically feel the mist! It was a pleasure hosting your visit, and all of us here at Sheraton Fallsview Hotel look forward to your return soon. Best Regards,Zach,Guest Experience Team

10/10 – Hervorragend

yovanka

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lo que mas me gusto es que estaba cerca de todo
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 29. Mai 2024
Dear Yovanka, Thank you for choosing to stay at the Sheraton Fallsview Hotel. We are happy to know you had a great experience and that you were particularly pleased with our excellent location. We hope we will be the first hotel you think of on future trips to the area!Best Regards,Zach,Guest Experience Team

10/10 – Hervorragend

Deniss

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
bueno seguro
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 28. Mai 2024
Dear Deniss, Thank you for choosing the Sheraton Fallsview Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Best Regards,ZachGuest Experience Team

10/10 – Hervorragend

Rebecca

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great Memorial weekend stay!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Experience Team am 28. Mai 2024
Dear Rebecca, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure to host you at the Sheraton Fallsview Hotel; we hope to see you again soon. Best Regards,ZachGuest Experience Team

10/10 – Hervorragend

Sylwia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Experience Team am 28. Mai 2024
Dear Sylwia, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family! We love knowing how much you enjoyed your time here and we hope we will be the first hotel you think of on future trips to the area!Best Regards,ZachGuest Experience Team

10/10 – Hervorragend

Reham

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 28. Mai 2024
Dear Reham, Thank you for your fabulous rating and for letting us know your stay at the Sheraton Fallsview Hotel was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Best Regards,ZachGuest Experience Team

6/10 – Okay

Eun

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Experience Team am 29. Mai 2024
Dear Eun, We appreciate you choosing our hotel. We want every guest to have a comfortable, seamless experience, and based on your rating, we may not have succeeded in your case. We hope you will give us a chance to provide you with the exceptional stay you deserve.Best Regards,Zach,Guest Experience Team

10/10 – Hervorragend

MANUEL

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience Team am 28. Mai 2024
Dear Manuel, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We hope you will make Sheraton Fallsview Hotel your home away from home whenever your travels bring you to our area.Best Regards,ZachGuest Experience Team

10/10 – Hervorragend

Chris, Livonia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was clean, and a wonderful view
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 28. Mai 2024
Dear Chris, Thank you for sharing your experience at Sheraton Fallsview Hotel. We are glad you were pleased with your fresh room and excellent views. Thank you for taking time out of your day to recognize our efforts! We hope you choose our hotel any time your travels bring you back this way.Best Regards,ZachGuest Experience Team

10/10 – Hervorragend

Jeanette

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location with beautiful views of the falls! Walk to everything!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 28. Mai 2024
Dear Jeanette, Thank you for reviewing your stay. We are delighted we exceeded your expectations with the excellent views from your room for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world! Thank you for highlighting our convenient location. We appreciate your comments and look forward to seeing you on your next trip to the area.Best Regards,ZachGuest Experience Team

10/10 – Hervorragend

Jodi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to everything! Perfect location and all staff were helpful and kind!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 27. Mai 2024
Dear Jodi, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family! We love knowing how much you enjoyed your time here, especially our attentive service. We hope we will be the first hotel you think of on future trips to the area!Best Regards,ZachGuest Experience Team

8/10 – Gut

Tanja

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Over all good spot. They need to clean the public bathrooms in the lobby better. Check in was a bit of craziness, but staff overall was good.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 27. Mai 2024
Dear Tanja, It is always encouraging to receive positive feedback from our guests, and we thank you for sharing your kind remarks about our friendly staff. In addition, please know that your comments regarding public areas and the check-in have been shared with our associates as a significant way of understanding how we can continue to deliver outstanding experiences. Thank you for staying at the Sheraton Fallsview Hotel, and we hope you choose to create more great memories with us whenever your travels bring you back to the city!Best Regards,ZachGuest Experience Team

8/10 – Gut

Kristin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 28. Mai 2024
Dear Kristin, Thank you for choosing the Sheraton Fallsview Hotel. We are glad that we met your expectations during your visit to the city; it was a pleasure having you as our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Best Regards,ZachGuest Experience Team

10/10 – Hervorragend

Lei

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience Team am 28. Mai 2024
Dear Lei, We are thrilled you had an excellent stay at Sheraton Fallsview Hotel, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best Regards,ZachGuest Experience Team

10/10 – Hervorragend

Aishwin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super nice and clean
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience Team am 28. Mai 2024
Dear Aishwin, We want to thank you for choosing to stay with us at the Sheraton Fallsview Hotel. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely.Best Regards,ZachGuest Experience Team

10/10 – Hervorragend

Anastasia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience Team am 26. Mai 2024
Dear Anastasia, It was a pleasure having you as our guest at the Sheraton Fallsview Hotel. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

8/10 – Gut

Vialini

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience Team am 27. Mai 2024
Dear Vialini, Thank you for your nice rating. We are glad we could exceed your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Sheraton Fallsview Hotel.Best Regards,ZachGuest Experience Team

2/10 – Ungenügend

Elmar

Verbesserungswürdig: Zustand der Unterkunft
Terrible hotel. I've been to Niagara Falls many times, this was my first and last time staying here. Our room had no window and looked into a conference room. The fire alarm went off at 6 am for 30 mins. There are many better hotels to stay in.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience Team am 26. Mai 2024
Dear Elmar, We appreciate you choosing our hotel for your visit to Niagara Falls. We apologize for not meeting your expectations with the room and the disappointing view you had. Our focus is on the comfort and satisfaction of our guests, and we apologize for the frustration this caused you. We will review your comments with our team appropriately. Moreover, we are sorry that you had to experience the fire alarms sounding in the early morning. We regret the inconvenience this caused, and we will share your remarks with the respective individuals. We hope to have another chance to provide you with a relaxing stay.Best Regards,ZachGuest Experience Team

10/10 – Hervorragend

Lindsay

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The renovated hotel is very nice and in close proximity to everything! The view of the falls from our room was breathtaking.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 26. Mai 2024
Dear Lindsay, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations with our modern, award-winning view accommodations and excellent location. It was our pleasure accommodating you, and we hope you will make the Sheraton Fallsview Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit!Best Regards,ZachGuest Experience Team

10/10 – Hervorragend

Diane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We loved the balcony. We were able to view the falls from our room
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 26. Mai 2024
Dear Diane, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your room with a balcony and excellent views. We appreciate your business and hope to welcome you back soon for another enjoyable stay.Best Regards,ZachGuest Experience Team

8/10 – Gut

Peter

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing views
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 26. Mai 2024
Dear Peter, Thank you for the outstanding review! We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. You can practically feel the mist! Thank you for recommending the Sheraton Fallsview Hotel to future guests. We look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

6/10 – Okay

Jasdeep

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Experience Team am 27. Mai 2024
Dear Jasdeep, We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Best Regards,ZachGuest Experience Team

8/10 – Gut

Aleshia, Parkville

Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
N/a
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Experience Team am 26. Mai 2024
Dear Aleshia, Thank you for rating your experience at the Sheraton Fallsview Hotel. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Best Regards,ZachGuest Experience Team

8/10 – Gut

Kes

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Did have to ask to change the linen, standard room no windows so please keep in mind. Ended up having to upgrade because we needed to have windows otherwise it would drive us insane. Got a partial view of falls and had a clear view up Clifton Hill.
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Experience Team am 28. Mai 2024
Dear Kes, Thank you for leaving a review of your stay. We apologize for the issue that you experienced with your room, but we are very pleased to know that our staff resolved it by upgrading your room with the views. We will be sure to share your comments with our team. It was such a pleasure to host you, and we look forward to welcoming you back soon.Best Regards,ZachGuest Experience Team

8/10 – Gut

Ed

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Started out horrible with our room right on same wall as elevator. Asked to be moved, but couldn’t When the staff at the spa was made aware, they made a phone call and we had a much better sleeping experience the second night of our stay not hearing the elevator every few minutes
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 25. Mai 2024
Dear Ed, Thank you for staying with us and sharing your feedback. We apologize for the noise disturbance you experienced due to the elevator. While we are glad we were able to move you to another room, we are sorry for the inconvenience you encountered, especially on your initial night. We appreciate your patience and hope to have another opportunity to welcome you again at the Sheraton Fallsview Hotel for an exceptional visit. Best Regards,Zach,Guest Experience Team

10/10 – Hervorragend

Denise

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Experience Team am 26. Mai 2024
Dear Denise, Thank you for taking the time to post an excellent rating of Sheraton Fallsview Hotel. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay.Best Regards,ZachGuest Experience Team

6/10 – Okay

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything around the property is convenient, easily assessable. I was I floor above the gym, which was great, unfortunately I was very disappointment with my view, it was a hallway. I spoke to front desk and I was told "I didn't ask for a view". I didn't know that was a possibilty. I've been to this hotel many times over the years, never have I experienced this. No heads up when checking in. FYI, I now know vampires can be accommodated to.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 25. Mai 2024
Dear Jennifer, It is great to see your travels brought you back to see us again. We appreciate you highlighting our convenient location. However, we are sorry for not meeting your expectations this time with the views from your room. We regret any frustration and inconvenience this caused, and we are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We look forward to welcoming you back so we can provide you with the outstanding experience you always deserve and that you have come to expect from us.Best Regards,Zach,Guest Experience Team

10/10 – Hervorragend

Leslie ann

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I wish when I arrived I would’ve been able to stay at the property earlier, but you were all booked and I’m glad I got to spend my last two days with you. I loved my room. It was amazing just to see the waterfalls outside the window off the balcony, and it was so much easier for me to walk around the corner than having to drive when I stay on the other side my next vacation will be with You again I’m hoping to come back less than a month from now and we will be coming to stay there for sure. Thank you so much for having us. It was amazing.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 25. Mai 2024
Dear Ms. Ann, Thank you for staying at Sheraton Fallsview Hotel and for your generous feedback. We are thrilled you enjoyed the mesmerizing views from the comfort of your room and that it made your visit so memorable. You can practically feel the mist! We are thrilled to read that you have already decided to stay with us again, and we look forward to having the pleasure of hosting you once more. See you soon. Best Regards,Zach,Guest Experience Team

10/10 – Hervorragend

Jaime

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location,
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 24. Mai 2024
Dear Jaime, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone! It was a pleasure hosting you, and we hope we will be the first hotel you think of on future trips to the area!Best Regards,Zach,Guest Experience Team

10/10 – Hervorragend

Rani

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience Team am 25. Mai 2024
Dear Rani, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton Fallsview Hotel. We look forward to your return and wish you all the best with your future travels.Best Regards,Zach,Guest Experience Team

10/10 – Hervorragend

ella, livonia

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
wonderful. had the best time!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Experience Team am 24. Mai 2024
Dear Ella, Thank you for staying at Sheraton Fallsview Hotel and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Best Regards,Zach,Guest Experience Team

10/10 – Hervorragend

Sherry

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Close to everything
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience Team am 24. Mai 2024
Dear Sherry, Thank you for your gracious review of the Sheraton Fallsview Hotel. We are glad our location was convenient to everything you wanted to do on this visit and helped to elevate your stay. We appreciate your business and hope to see you again on your next visit to the area.Best Regards,Zach,Guest Experience Team

10/10 – Hervorragend

Bobby

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing property…for us…it was centrally located for everything we wanted to see and do without being in the chaos…
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 24. Mai 2024
Dear Bobby, Thank you for the excellent feedback. We are thrilled we exceeded your expectations and that our ideal location proved perfect for your travel plans. It was a pleasure hosting you at Sheraton Fallsview Hotel, and we look forward to seeing you again soon. Best Regards,Zach,Guest Experience Team

10/10 – Hervorragend

Tracey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazingly nice and helpful staff. The location was great. We loved the pool area for the view of the falls and fireworks. Great stay!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 23. Mai 2024
Dear Tracey, Thank you for choosing to stay at the Sheraton Fallsview Hotel. We are glad our location was convenient for everything you wanted to do on this visit. We were also delighted to learn that you enjoyed the amazing views from our pool area and that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,ZachGuest Experience Team

8/10 – Gut

Nuno Alexandre

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It’s a nice hotel to stay when visiting the Falls. Close to pretty much all interesting things to do.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience Team am 23. Mai 2024
Dear Mr. Alexandre, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family! We hope we will be the first hotel you think of on future trips to the area!Best Regards,ZachGuest Experience Team

10/10 – Hervorragend

haris

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great view of the falls. Friendly staff, easy and quick to check in and check out. The only thing did not like is that the there is only 1 microwave on every second floor.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 23. Mai 2024
Dear Haris, Thank you for choosing Sheraton Fallsview Hotel and sharing your experience. We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. You can practically feel the mist! We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,ZachGuest Experience Team

10/10 – Hervorragend

QIANQIAN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 23. Mai 2024
Dear Qianqian, It was a pleasure having you as our guest at Sheraton Fallsview Hotel. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you again, and we hope to have the opportunity to welcome you back very soon.Best Regards,ZachGuest Experience Team

10/10 – Hervorragend

Barbara, Woodbourne

Gut: Sauberkeit und Zustand der Unterkunft
Beautiful views of the falls
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Experience Team am 24. Mai 2024
Dear Barbar, We are delighted you had a refreshing and fulfilling vacation at Sheraton Fallsview Hotel. It is always wonderful to see from our guests how the incredible views of the falls helped to elevate their visit. Thank you for the generous review, and we look forward to hosting you again soon.Best Regards,Zach,Guest Experience Team