Ausblick vom Zimmer

Bewertungen von New York Marriott at the Brooklyn Bridge

4 out of 5

Bewertungen

8,4

Sehr gut

528 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
270 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
96 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
67 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
44 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Lukas

Aufenthalt von 9 Nächten im Dezember 2023
Antwort von Hotel Management am 12. Feb. 2024
Dear Lukas, thank you for being a guest of the Brooklyn Marriott and for your high survey score. We appreciate you and hope to be of service again in the future.

6/10 – Okay

Silke

Mit der Familie gereist
Gut: Personal & Service
Aufenthalt von 7 Nächten im April 2022

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Dieses Hotel ist besonders wegen seiner Mitarbeiter und der Ausstattung/ Grösse der Zimmer zu empfehlen. Die Mitarbeiter an der Rezeption, Security und auch meine Zimmerreinigungsfrau Laurel, so zuvorkommend und toll im Service. Auch das grosse Gym ist für mich sehr wichtig gewesen.
Aufenthalt von 5 Nächten im Februar 2021
Antwort von Brooklyn Marriott am 26. Feb. 2021
Thank you for your feedback. We hope to see you in Brooklyn soon.

8/10 – Gut

Peter, Köln

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gute Lage, gute Anbindung an das U-Bahnnetz Freundliches Personal, sehr hilfsbereit
Aufenthalt von 8 Nächten im Dezember 2019
Antwort von General Manager am 13. Jan. 2020
Dear Peter, it was our pleasure welcoming you to the New York Marriott at the Brooklyn Bridge. We are glad you loved our courteous service and location close to subway stations. On behalf of all of us, we thank you for taking the time to review our hotel, and we hope to see you again soon. Sam Ibrahim, General Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes Hotel. Große Zimmer auch für Familien mit Kindern
Aufenthalt von 6 Nächten im Dezember 2019
Antwort von General Manager am 6. Jan. 2020
Dear Guest, thank you for choosing the New York Marriott at the Brooklyn Bridge. We are thrilled you had a great time with us and loved our spacious accommodations. It was a joy serving you, and we hope to see you again soon. Sam Ibrahim, General Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles super! Tolle Anbindung an Manhattan! Brooklyn Bridge und viele lokale und ein Einkaufszentrum in Laufweite.
Aufenthalt von 5 Nächten im Juli 2019
Antwort von General Manager am 1. Aug. 2019
Dear Guest, thank you for the terrific review of your stay at the New York Marriott at the Brooklyn Bridge. We are pleased you found our location to be perfect for your plans. Our Brooklyn Heights neighborhood has fantastic shopping, dining, and cultural attractions. It was a pleasure hosting you, and we look forward to welcoming you back to the area. Sam Ibrahim, General Manager

8/10 – Gut

Thorsten

Gut: Sauberkeit und Zustand der Unterkunft
Für eine Brooklyn Tour absolut i.O
Sightseeing-Tour in Brooklyn New York
Aufenthalt von 2 Nächten im April 2019

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Zentral gelegen, relativ ruhig. Nur Klimaanlage bzw. Lüftung stört in der Nacht.
Aufenthalt von 14 Nächten im Dezember 2018

2/10 – Ungenügend

stephan

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Low water pressure. no water in room. Poor shower.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Management am 23. Mai 2024
Dear Stephan, we are sorry to read that your stay with us did not meet your expectations. Your feedback is important to us and will be shared with the respective department's leadership team. We hope you will let us be of service in the future and ensure a more positive visit. Thank you,

8/10 – Gut

Zuzanna

Gut: Personal & Service
A bit dated hotel
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Hotel Management am 20. Mai 2024
Dear Zuzanna, thank you for choosing the Brooklyn Marriott. We hope to see you again soon. Regards,

10/10 – Hervorragend

Monica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Would stay again.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Management am 14. Mai 2024
Dear Monica, Thank you for being a guest of the Brooklyn Marriott. We are honored that you decided to stay with us. Thank you also for the high survey score we appreciate your feedback. Best regards and hope to be of service again in the future.

6/10 – Okay

Natalya

Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hotel Management am 13. Mai 2024
Dear Natalya, thank you for being a guest of the Brooklyn Marriott. We are sorry to see that we did not quite meet your expectations and are sorry for that. Please feel free to call the hotel and speak with the Manager on Duty to share any additional feedback. Thank you,

8/10 – Gut

Barbara

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The room was a little dusty. The room was a little dark
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Management am 6. Mai 2024
Dear Barbara, Thank you for your feedback. The information will help us serve you better in the future and will be shared the appropriate department. We hope to welcome you back again.

8/10 – Gut

Tammy

Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Management am 20. Mai 2024
Dear Tammy, Thank you for choosing the Brooklyn Marriott. We hope to welcome you back again soon. Regards,

8/10 – Gut

Amie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff friendly and helpful
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 29. Apr. 2024
Dear Amie, thank you so much for taking the time to recognize our staff. We greatly appreciate you choosing the Brooklyn Marriott and hope to welcome you back again soon. Regards,

8/10 – Gut

Kimberly

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Convenient to downtown Brooklyn and w a 10 min commute to lower east side / SOHO by train. A major station is adjacent to the property. Also less than a 30 min Uber to Williamsburg etc. A big conference type property but nice amenities and spacious rooms. Also has underground parking at $60 per day.
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Management am 29. Apr. 2024
Dear Kimberly, thank you for sharing your positive feedback here on Expedia. Glad to see that you found our location convenient to so many fun places to visit. We hope to have the opportunity to welcome you back again soon. Regards,

10/10 – Hervorragend

oscar

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the rooms, very clean and comfortable. Wish they would have robes in the closets upon arrival.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 26. Apr. 2024
Dear Oscar, thank you for sharing your feedback here on Expedia. We appreciate the high survey score and comments regarding our guest rooms. We hope to welcome you back again soon. Regards,

10/10 – Hervorragend

Tinatin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 6. Mai 2024
Dear Tinatin, Thank you for being our guest. We are delighted to see that you enjoyed your visit and we hope to welcome you back again soon.

10/10 – Hervorragend

Jennifer, WELLESLEY HILLS

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Conveniently located. Parking garage attached.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 17. Apr. 2024
Dear Jennifer, thank you for being our guest and for the high survey score you left here on Expedia. We appreciate you pointing our convenient location and parking availability. We hope to be of service again in the future. Regards,

10/10 – Hervorragend

HAYDEE, PALOS VERDES ESTATES

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location to go to court
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 15. Apr. 2024
Dear Haydee, Thank you for sharing your feedback and for your high survey score. We appreciate you choosing the Brooklyn Marriott and hope to welcome you back again soon. Regards.

8/10 – Gut

Kerin

.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 15. Apr. 2024
Dear Kerin, Thank you for sharing your survey results here on Expedia. We appreciate you choosing the Brooklyn Marriott and hope to have the chance to welcome you back again. Regards,

6/10 – Okay

Hikaru

Aufenthalt von 4 Nächten im April 2024
Antwort von Hotel Management am 6. Mai 2024
Dear Hikaru, Thank you for being a guest of the Brooklyn Marriott. We are disappointed to see that we didn't quite meet your needs. Please feel free to call and speak to the Mangers on Duty regarding your stay in more detail so that we may work on any need area. Thank you again,

10/10 – Hervorragend

Thuy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay!
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Management am 9. Apr. 2024
Dear Thuy, Thank you for your high survey score here on Expedia. We are happy to know you had a great time. Hope to welcome you back again soon.

8/10 – Gut

Steven R., Lincolnwood

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
After five days in this hotel, there were bad and good things to say. Bad: 1. Keycard door unlocking mechanism failed soon after arrival. Since we could not go out to eat since our coats were in the room and it took time to repair the lock, the hotel gave us a $50 credit which we used to eat dinner at the in-house Great Room Restaurant and Bar. 2. We had to switch rooms after the second night due to truly excessive noise well after midnight from a neighboring room. We called the front desk who then called the neighbors requesting they quiet down and again called the front desk asking security be sent when the noise continued. Neither approach worked. Our request for a new room was quickly granted and there were no further noise issues. Hint: avoid shareable rooms as the door reduces soundproofing. Good: 1. The staff we encounter (front desk, housekeeping, restaurant, security) were uniformly friendly, polite and helpful. 2. The Great Room Restaurant and Bar hamburger was surprisingly good and it and the fries were cooked accurately (medium rare and crispy respectively). 3. The $25 daily hotel credit on our Expedia reservation was sufficient for my wife and I to daily have a light breakfast (coffee and roll for me, coffee and fruit/granola parfait for her) at the in-house Brooklyn Pantry. Conclusions: There were issues but the hotel handled them well.
Aufenthalt von 5 Nächten im März 2024
Antwort von Hotel Management am 8. Apr. 2024
Dear Steven R., thank you for being our guest and sharing your feedback. We are sorry that some issues prevented you from having a perfect stay, however, we are glad to see that they were handled promptly. We hope to have the opportunity to welcome you back in the future. Regards,

10/10 – Hervorragend

Angelica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cuartos enormes
Aufenthalt von 4 Nächten im März 2024
Antwort von Hotel Management am 3. Apr. 2024
Dear Angelica, thank you for the wonderful survey results. We are so happy you enjoyed your stay and we hope to be of service again in the future. Regards,

10/10 – Hervorragend

Pamela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Hotel Management am 8. Apr. 2024
Dear Pamela, thank you for staying with us and for sharing your high survey score. We are glad to see that you enjoyed your stay and we hope to welcome you back again soon. Regards,

8/10 – Gut

Abraham

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was spacious and modern. The front staff were friendly and helpful.
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 1. Apr. 2024
Dear Abraham, Thank you for choosing the Brooklyn Marriott for your recent visit. We are delighted to see that you had a good stay, and we look forward to sharing your comments regarding our staff. We hope to be of service again in the future.

10/10 – Hervorragend

Mary

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel appears to be in process of renovation, which it needs. Very clean and comfortable but carpets and decor are quite dated. Great location with close subway stop giving easy access to all parts if NYC area. Food in hotel limited but many good nearby restaurants. Will be staying here again.
Aufenthalt von 6 Nächten im März 2024
Antwort von Hotel Management am 21. März 2024
Dear Mary,Thank you for being our guest. We appreciate your positive feedback and high survey score. We hope to welcome you back again soon.

10/10 – Hervorragend

Kadiya

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is wonderful. I will definitely be returning
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 18. März 2024
Good Day Kadiya, thank you for being a guest of the Brooklyn Marriott. We appreciate the high survey score and glad to know you enjoyed your visit. We hope to welcome you back again soon. Regards,

10/10 – Hervorragend

Doris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent place
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 11. März 2024
Dear Doris, thank you for choosing to stay here at the Brooklyn Marriott. We appreciate you letting us be of service. Thank you also for the high survey score. We hope to see you again in the future.

10/10 – Hervorragend

Joel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff service throughout stay was exemplary Hotel was arristic, fitting the area
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Management am 11. März 2024
Dear Joel, Thanks for being a guest here at the Brooklyn Marriott. We appreciate you letting us be of service and glad to see we met your expectations. Thanks for the great feedback. Hope to see you again soon.

4/10 – Schlecht

ANGELA

Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 8. Apr. 2024
Dear Angela, thank you for choosing the Brooklyn Marriott for your recent visit. We are disappointed to see that we did not meet your expectations. Please feel free to share any details that we may address with our leadership team. Regards,

10/10 – Hervorragend

Maria

Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Management am 1. Apr. 2024
Dear Maria, thank you for sharing your high survey score. We are glad to see you enjoyed your stay and we hope to welcome you back again soon. Regards,

6/10 – Okay

Whitney

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 4. März 2024
Dear Whitney, thank you for choosing the Brooklyn Marriott. We are sorry to see that we did not quite meet your expectations. Please feel free to reach out to our management team to share additional information so that we may ensure a better stay with us in the future. Sincerely,

10/10 – Hervorragend

Juders

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
NA
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 4. März 2024
Dear Juders, thank you for choosing the Brooklyn Marriott during your recent visit. We are glad to see that you enjoyed your stay and we hope to welcome you back again soon. Sincerely,

10/10 – Hervorragend

Junie, Palm Desert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent hospitality!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Hotel Management am 27. Feb. 2024
Dear Junie, Thank you for being a guest of the Brooklyn Marriott. We appreciate the high survey score and glad to know you enjoyed your stay with us. We hope to welcome you back again soon. Regards,

6/10 – Okay

Wanda

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Staff was great ! Beds were a little too small, a little trouble with heat and water temp which was temporary but otherwise good hotel.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Management am 26. Feb. 2024
Dear Wanda, thank you for being our guest. I'm sorry to see we feel short in meeting your expectations. We hope you will give us another opportunity to be of service in the future and ensure a pleasant visit. Thank you and regards,

10/10 – Hervorragend

Daniel

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotel Management am 15. Apr. 2024
Dear Daniel, Thank you for sharing your survey results here on Expedia. We appreciate you choosing the Brooklyn Marriott and hope to have the chance to welcome you back again. Regards,

2/10 – Ungenügend

Monique

Mit einer Gruppe gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The room was not sastifacactory
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 26. Feb. 2024
Dear Monique, Thank you for choosing the Brooklyn Marriott. We are disappointed to see that we did not meet your expectations. Please feel free to call the hotel direct to share your detailed experience with our management team. We hope to have an opportunity in the future to ensure a more memorable visit with us. Regards,

10/10 – Hervorragend

Julia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 26. Feb. 2024
Dear Julia, thank you for choosing the Brooklyn Marriott. We appreciate the high survey score and glad to see you enjoyed your visit. We hope you choose the Brooklyn Marriott on your next visit. Regards,

10/10 – Hervorragend

Aihua

Gut: Sauberkeit
Good
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 21. Feb. 2024
Dear Aihua, thank you for choosing the Brooklyn Marriott during you last trip to NYC. We appreciate the high survey score you have given us here on Expedia. We hope to be of service again in the future. Regards,

6/10 – Okay

Ghada

Gut: Personal & Service
Looked old. The parking was too tight and not easy to maneuver.
Aufenthalt von 2 Nächten im September 2023
Antwort von Hotel Management am 16. Feb. 2024
Dear Ghada, thank you for being our guest. We are disappointed to see that we did not meet your expectations. We hope you give us another opportunity to be of service and ensure your needs are met. Regards,

6/10 – Okay

Steven

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
More of a business orientated property. Would not recommend for families as the area is surrounded by commercial buildings and not close to shops or restaurants. Rooms were average, property is massive so you have to walk far to get to your room. They sent us to the wrong room and then asked me to come down and get new keys which was ridiculous. Parking was the worst experience given they have this garage attached to the hotel but not run by the hotel and is old and extremely difficult to park your car in the tight spaces, especially if you have an SUV. The whole property is old and could use a massive update.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 12. Feb. 2024
Dear Steven, thank you for being a guest of the Brooklyn Marriott. I feel that the area attractions were not shared with you upon check in and I apologize for that. We are in walking distance to many restaurants and shops. Not meeting your expectations is disappointing. If you ever do find yourself back in the area, please feel free to reach out to our Executive Office for more detailed information regarding our location and things to do in the area. We hope to have another chance to be of service. Regards,

8/10 – Gut

Jim

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 15. Apr. 2024
Dear Jim, Thank you for sharing your survey results here on Travelocity. We appreciate you choosing the Brooklyn Marriott and hope to have the chance to welcome you back again. Regards,

10/10 – Hervorragend

KATIA, Covington

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All the staff at the Marriott were friendly and helpful. Safe and clean and at a convenient location.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 29. Jan. 2024
Dear Katia, Thank you for being a guest of the Brooklyn Marriott. We appreciate your positive comments regarding our staff, cleanliness and safety of the hotel. We hope to welcome you back again soon. Regards,

8/10 – Gut

Kristina, Oceanside

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The staff was wonderful and the facilities were great, however, our heating in our room was inconsistent and the floors in the bathroom were freezing! There were no robes or slippers in the room to make up for that either.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 29. Jan. 2024
Dear Kristina, thank you for taking the time to share your feedback. We look forward to sharing your comments regarding our staff and hotel facilities. Your comments regarding the heating will be brought to the attention of our maintenance team and we thank you for letting us know. We hope to be of service again in the future. Thank you for choosing the Brooklyn Marriott.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Hotel Management am 22. Jan. 2024
Dear Valued Guest, thank you for choosing the Brooklyn Marriott. We appreciate you and value your business. We hope to welcome you back again soon. Best Regards,

10/10 – Hervorragend

Sonny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 22. Jan. 2024
Dear Sonny, thank you for being our guest and for the high survey response. We appreciate you choosing the Brooklyn Marriott and hope to welcome you back again soon. Best regards,

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Modern amenities in a classic building.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 16. Feb. 2024
Dear Thomas, Thank you for your kind words and for the high survey score. We appreciate you choosing the Brooklyn Marriott and hope to be of service again in the future. Regards,

10/10 – Hervorragend

Pedro

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our one-night stay at the hotel was absolutely wonderful. We could not have asked for a more perfect room. The front desk staff was super friendly and accomodating. Special acknowledgement goes out to Cheryl at the front desk, as well as an Hispanic young lady that I didn't catch her name. If they are the face of your hotel, the first people guests will see upon arrival, Marriot at the Brooklyn Bridge will be known as the best hotel in the area.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 16. Jan. 2024
Dear Pedro, thank you for taking the time to share your feedback and recognize our star associates. We are proudly sharing your comment with them. Thank you for being our guest and hope to be of service again in the future. Regards