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Bewertungen von Hideout on the Horseshoe

3 out of 5
Hideout on the Horseshoe
515 FM 2673, New Braunfels, TX

Bewertungen

9,2

Wunderbar

274 von insgesamt 392 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
89 von insgesamt 392 Gästebewertungen haben eine Bewertung von 8 - Gut" "
17 von insgesamt 392 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 392 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 392 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Jennyann

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 20. Mai 2024
Thank you so much for taking the time to leave a review, we are so glad you enjoyed it!

10/10 – Hervorragend

Jennyann

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The loft cabin was remodeled from the last time (years ago) we stayed there. It’s gorgeous!!! The mattress was comfortable, the multiple shower heads were convenient, the steep stairs were not an issue for our toddler and the entire loft was so clean!! We will definitely be back!!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 20. Mai 2024
Thank you for taking the time to leave a review. We are so glad you are loving the remodel and we hope to see you again soon!

10/10 – Hervorragend

Vanessa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay and the room was clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 10. Mai 2024
Thank you for leaving a review! We are so glad you enjoyed your stay.

10/10 – Hervorragend

David

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wow! What a great hidden gem with a better price than most hotels. Amazing porch view with comfy beds and great ac. Also the staff was very nice and helpful with a mistake i made with the reservation. Arrived on a Wednesday and decided to stay there the final few days of our trip. Made our trip that much more awesome!
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 7. Mai 2024
Thank you for taking the time to leave a review. We're are so glad you enjoyed the property and staff interactions, and hope you'll be able to return soon!

10/10 – Hervorragend

james

Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 20. Mai 2024
Thank you so much for taking the time to leave a review! We are so glad you enjoyed it.

10/10 – Hervorragend

Jonathan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 26. Apr. 2024
Thank you so much for leaving a review!

8/10 – Gut

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 6. Apr. 2024
Thank you so much for taking the time to leave a review!

10/10 – Hervorragend

Trevor

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was great. Property was clean and nice. Quiet and peaceful
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 25. März 2024
Thank you for taking the time to leave a review, we are so glad you enjoyed your stay!

10/10 – Hervorragend

Daniel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved this stay. Location is amazing the views 😍
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 25. März 2024
Thank you for taking the time to leave a review. We are so glad you enjoyed your stay and the beautiful view of the hill country as much as we do!

10/10 – Hervorragend

Joseph

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This place was exactly as it was advertised, but even that did not prepare me for the wonderful experience I had! It was a spacious cabin style room with a rustic wooden deck out back overlooking the river below. The surrounding area was well lit with decorative soft lights that outlined the beautiful walkways leading down to the river landing. The river landing was landscaped perfectly to match the surrounding mountainous area. Even though I live in central CA, I am going to find a way to make it out to this place again just to experience it for more than the one day I was there! I had an amazing experience! This was not a modern chain style of hotel that I stay in very frequently, and I absolutely loved it! If you stay here, expect a nice quiet getaway for a few days at least. Well done!
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 18. März 2024
Thank you for the kind and detailed review. We are thrilled you enjoyed your stay with us and that we exceeded your expectations inside and out!

2/10 – Ungenügend

Erica

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Manager am 18. März 2024
Thank you for taking the time to leave a review. If you wouldn't mind providing us with additional feedback we would love to know what we could do better. Please feel free to email us directly.

8/10 – Gut

Mary

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was in the perfect area and close to the friends we were visiting. Very cute and rustic but with nice features inside like full fridge and large updated bathrooms. I love that even the hotel style rooms are still more of a suite with a separate bedroom and living room. The only downside was that it would have been a bit more convenient to have some silverware/dishes in the kitchen area since there was a full fridge, sink, microwave and dining table but was more difficult to take advantage of those amenities without the little things that go with it.
Aufenthalt von 3 Nächten im März 2024
Antwort von Manager am 5. März 2024
Thank you so much for taking the time to leave a review! We are so glad you loved the property as much as we do. We also appreciate the feedback in regards to amenities and hope you'll say with us for your next adventure in the area!

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 21. Feb. 2024
Thank you for leaving a review, we are so glad you enjoyed your stay!

10/10 – Hervorragend

Gerald

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing property on the Guadalupe River. Modern, unique, and clean cabin/room. The staff were extremely accommodating and gave us the option of checking out late due to ice storm. Will definitely be staying here again.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 20. Jan. 2024
Thank you for your review! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 – Gut

Robin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Manager am 17. Jan. 2024
Thank you so much for taking the time to leave a review!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Anniversary
The location was great! It is close to hiking areas like Canyon Lake Gorge Park. Also it is close to Natural Bridge Caverns and Gruene, TX. The river view is very pretty. We enjoyed having coffee and creamers provided. The coffee was good! We also appreciated the complementary wine to help us celebrate our anniversary! Our TV in the cabin kept turning on and off randomly. The maintenance person came but the issue wasn't resolved. Also, there was a big rain storm and water came into the cabin by the table next to the window. The text messages from the office really helped to keep me updated. We would definitely go back again.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Manager am 9. Jan. 2024
Thank you so much for your review! We are very glad you enjoyed the view and property as much as we do, regardless of the issues that arose. Please be assured that we are looking into these issues more closely and are taking steps to rectify them to ensure a more comfortable experience for our guests. We hope to see you back soon!

6/10 – Okay

Lucy

The place is a very nice spot to stay at. We have stayed a few times now. But it could be cleaner the rooms need some dusting and a deep clean.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 2. Jan. 2024
Thank you for taking the time to leave a review. We are glad you enjoyed your stay and we appreciate your feedback!

10/10 – Hervorragend

David, Spring

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The landscape beautiful area.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 22. Dez. 2023
Thank you for your review! We are so happy to hear you loved the view as much as we do and we hope to see you back soon!

10/10 – Hervorragend

Xinglu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 2. Jan. 2024
Thank you for taking the time to leave a review!

6/10 – Okay

Ashley, Dayton

Geschäftlich gereist
Verbesserungswürdig: Ausstattung
The property itself was nice but it is very noisy at night. I could not get the tv's to work for the 2 days I stayed. I also woke up too 2 roaches in my room. All and all I would probably not stay here again.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 13. Dez. 2023
Thank you for taking the time to leave a review. Please accept our apologies for the issues you experienced during your stay. May we ask if you notified the office about the issues during or after your stay so we can be sure they are addressed with the appropriate staff? If not, we would greatly appreciate any additional feedback you can provide so we can insure this doesn't happen again.

10/10 – Hervorragend

Saul

Mit der Familie gereist
Great
The property is so pretty. The cabin was great had the space we needed. Clean cabin which was great.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 5. Dez. 2023
We are so happy you enjoyed your stay and hope to see you back soon!

10/10 – Hervorragend

Belinda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 5. Dez. 2023
Thank you for taking the time to leave a review!

10/10 – Hervorragend

Nicole

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 5. Dez. 2023
Thank you for taking the time to leave a review!

10/10 – Hervorragend

Marcella

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 5. Dez. 2023
Thank you for taking the time to leave a review!

10/10 – Hervorragend

Kimberly

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Beautiful scenery, very clean room, but It was very cold. I don't believe there is a heat source in the room. Also the tub would not drain properly while showering which made the little one slip twice in the tub during the shower.
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 29. Nov. 2023
Thank you for taking the time to leave a review! Our AC and heating systems are the same, however it does get drafty sometimes. If you come to stay again we would be happy to bring you extra blankets or assist you with the heater. We are so sorry about the tub as well, please be assured that we will look into these matters more closely and be taking steps to rectify these issues to ensure a more comfortable experience for our guests. We are so happy you enjoyed your stay otherwise!

10/10 – Hervorragend

Andy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 21. Nov. 2023
Thank you for taking the time to leave a review!

8/10 – Gut

Razwan S.

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Manager am 11. Nov. 2023
Thank you for taking the time to leave a review! Hope to see you again soon!

10/10 – Hervorragend

Ryan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Manager am 20. Okt. 2023
Thank you for taking the time to leave a review, we appreciate your feedback!

10/10 – Hervorragend

Phil

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We came here to celebrate our 25th anniversary and it was perfect. We aim to come back again. Highly recommended.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 26. Sept. 2023
Happy anniversary and we are so glad you enjoyed your stay! We hope to see you back soon and thank you for your review.

8/10 – Gut

Hung-Chang

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
great view by the river.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 21. Sept. 2023
Thank you for taking the time to leave a review! Hope to see you again soon!

10/10 – Hervorragend

Alycia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved the style, cleanliness, and location. The view from our room was beautiful. The amenities were great. Probably the only downside is the traffic on the road can be loud. Luckily we brought a fan from home that drowned out the sound. Also, another thing worth noting is all the stray cats. They don’t meow or bug you but I do feel like people should know there are a lot of cats that come to the porch.
Aufenthalt von 3 Nächten im September 2023
Antwort von Manager am 19. Sept. 2023
We are so glad to hear you enjoyed your stay and loved the view as much as we do! As for the cats, there is not much we can do, however they do keep the more problematic animals away. We hope this does not deter you from returning and we appreciate your feedback!

10/10 – Hervorragend

Matt

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was our second time visiting, and we’ve fallen in love with this place! The private river access and staff hospitality are amazing perks. We love to sit on the back patio and watch the moon and stars while listening to the sounds of the river and nature. The room was spacious and had everything we needed. The walk-in shower was really nice, having excellent water pressure, temperature, and shower head options. Don’t underestimate the luxury of getting a really nice shower after playing in the sun and river all day. Getting a free shuttle every morning to the launch point and tubing back to the property is so fun and convenient! Plenty of local restaurants to visit or order from. Already excited to book our trip back next year!
Aufenthalt von 3 Nächten im August 2023
Antwort von Manager am 1. Sept. 2023
Thank you for leaving such a detailed review! We are so happy you enjoyed your stay and the view as much as we do. The beauty of the Hill Country never gets old! We hope to see you back soon.

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im August 2023
Antwort von Manager am 25. Aug. 2023
Thank you for taking the time to leave a review, we appreciate your feedback!

10/10 – Hervorragend

Carolyn R

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay. Staff was friendly and quick to respond. Will definitely come back!
Aufenthalt von 2 Nächten im August 2023
Antwort von Manager am 15. Aug. 2023
We are so happy you enjoyed your stay and hope to see you back soon!

8/10 – Gut

Lucy

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2023
Antwort von Manager am 15. Aug. 2023
Thank you for taking the time to leave a review, we appreciate your feedback!

10/10 – Hervorragend

Jo

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Manager am 25. Aug. 2023
Thank you for taking the time to leave a review, we appreciate your feedback!

10/10 – Hervorragend

Maria

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gorgeous view from our balcony.
Location is amazing. Beautiful view of the river from our porch. Check in and check out was super easy and they had great communication. Can’t wait to return next summer.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Manager am 1. Aug. 2023
Thank you for the review! So glad to hear that you enjoyed your stay and we hope to see you again soon!

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Manager am 1. Aug. 2023
Thank you so much, we hope to see you again soon!

10/10 – Hervorragend

Mary

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Will use it again
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Manager am 1. Aug. 2023
Thank you for your review! We are glad you enjoyed it and hope to see you back soon!

8/10 – Gut

Ranier

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We enjoyed it - it was basic and functional, perfect for what we needed! River access was a little more difficult than expected, but still good. The overall rating should be 4.5 stars!
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Manager am 1. Aug. 2023
We are so glad you enjoyed your stay and hope to see you back soon!

8/10 – Gut

EVELYN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Manager am 1. Aug. 2023
Thank you for taking the time to leave a review! Hope to see you again soon!

10/10 – Hervorragend

Andrea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property comes with a complimentary tube experience and you float right up ! The room was clean and modern. We loved it!
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Manager am 1. Aug. 2023
Thank you for taking the time to leave a review, we are glad to hear you enjoyed your stay!

10/10 – Hervorragend

Barry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great getaway weekend! Loved it!
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Manager am 1. Aug. 2023
We are so glad you enjoyed your stay and hope to see you again soon!

10/10 – Hervorragend

Mary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was perfect
Absolutely loved this stay and will be back again soon
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Manager am 1. Aug. 2023
We are so glad you enjoyed your stay and we hope to see you soon!

8/10 – Gut

Nathan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cabin 19 was clean and comfortable however it did have a couple small issues. The shower did not drain very well and would overflow the shower pan if you didn’t turn the water off intermittently to allow it to drain. The ceiling fan did not work and it’s hot in Texas! Last but not least the body pillow on the bed had stains of some sort of fluid on it and was put away for the duration of our stay. We enjoyed the location and complementary tubing.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Manager am 1. Aug. 2023
Thank you for taking the time to leave a review. Please accept our apologies for the issues you experienced during your stay. May we ask if you notified the office about the issues during or after your stay so we can be sure they are addressed with the appropriate staff? If not, we would greatly appreciate any additional feedback you can provide so we can insure this doesn't happen again. Every linen is removed and replaced during the housekeeping process, so we can assure you the bedding was clean, but there might've been some staining that made it appear otherwise. Either way, it's unacceptable to put those linens into a cabin and this will be addressed with both our laundry professionals and housekeeping staff. Again, thank you for taking the time to leave feedback and we hope you will give us another chance in the future.

10/10 – Hervorragend

Dusti

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stay at this property every time we visit the area. We love the hospitality , cleanliness, and the partnership they have with a tubing company. See you next summer Hideout!
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Manager am 15. Juni 2023
Thank you for your continued business! We look forward to seeing you next summer!

10/10 – Hervorragend

Adrienne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
My family enjoyed our stay. The cabin was very clean! We will book again for our next trip
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 15. Juni 2023
Thank you so much! We look forward to seeing you again soon!

10/10 – Hervorragend

Sheryl

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 15. Mai 2023
We are glad you enjoyed your stay!

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Had a great stay with the family! There was good communication with a personal call a couple days early to see if we needed anything. The view of the river from the balcony was great (we stay in #17). My wife even caught a couple fish while there. The soaker tub was a plus! We’re definitely booking again!
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 15. Mai 2023
Thank you for the detailed review! So glad to hear that you enjoyed your stay and we hope to see you again soon!

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Absolutely GREAT place to spend a couple of days!
Almost everything about the stay at the cabin was PERFECT. GREAT staff were MOST attentive! Location, clean, quiet and amenities were great. Only one bad issue. The bed SUCKED!!! Probably the hardest, most uncomfortable rock I have ever slept in. The metal frame made the most horrific CRACK every time I moved. If I rolled over it sounded like it was going to fall on the floor! All in all I would DEFINITELY recommend these cabins. I LOVED it!
Aufenthalt von 2 Nächten im April 2023
Antwort von Manager am 15. Mai 2023
Thank you so much for your review! We are glad to hear that you enjoyed your stay other than the issue with the bed. Would you mind reaching out to us to let us know what cabin you stayed in? The beds are custom built and brand new so this should not be happening and will reach out to the contractor ASAP to get this resolved. We are so sorry that you had that issue!