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Bewertungen von Spark by Hilton Nashville at Opryland

2 out of 5
Spark by Hilton Nashville at Opryland
2516 Music Valley Dr, Nashville, TN

Bewertungen

7,4

Gut

246 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
366 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
199 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
122 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
67 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,2/10

Sauberkeit

7,8/10

Personal & Service

7,4/10

Ausstattung

6,8/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Marion

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel
waren schon mehrmals da. Kann man immer wieder nehmen. Shuttle zum Honky Tonk und fußläufig zu den Country Scheunen.
Aufenthalt von 1 Nacht im Oktober 2017

4/10 – Schlecht

gerda, Stony Plain

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Tasha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was convenient place for us to stay.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von salisa wong am 23. Sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Opryland Area. Your satisfaction is important to us as a valued customer, we hope to host you in the future, thank you again for staying with us. See you soon!

10/10 – Hervorragend

OUIDA

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing Manager - Great staff
Of course, this was not at all a 5-star hotel. It is being phased out and it was not hidden from us. The manager, Salisa, was amazing from the moment we entered until the last time we saw her. Her congeniality, her people skills and overall professionalism were evident from guest to guest - consistent. She and her team rallied together to ensure we were comfortable. It was obvious that they were concerned about the cleanliness of the hotel though that might have been a bit distracting. (The hallway could have been wider). We hope they will take that into consideration as they continue their renovation project. The breakfast area was clean but the meal would have been more appetizing if I could have grabbed a fruit or if there were alternatives for vegetarians. The entrance was clean but could have been more attractive – more appealing and the business offer needs upgrading. Although we weren’t totally sold on the facility – what comes with aging – the treatment we received merited our wanting to check in again... because of the team. (So sorry, I have no pictures to upload).
Aufenthalt von 2 Nächten im September 2023
Antwort von salisa wong am 23. Sept. 2023
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our management team to fix the situation differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.

10/10 – Hervorragend

Caryle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it was clean the cleaning staff was very through and polite
Aufenthalt von 5 Nächten im September 2023
Antwort von Front Desk Team am 14. Sept. 2023
THANK YOU FOR YOUR REVIEW AND WE HOPE TO SEE YOU SOON!

2/10 – Ungenügend

Sheronica

Aufenthalt von 1 Nacht im September 2023
Antwort von Front Desk Team am 1. Okt. 2023
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our management team to fix the situation differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.

2/10 – Ungenügend

Eddie

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
WHAT A DUMP
This was by far the worst hotel I ever had to stay here. It was not up-to-date. There’s a horrible odor in every hallway. The bed felt like I was sleeping on the floor. The breakfast that they have for free it’s not even worth it. I would rather go buy breakfast from a nice restaurant. Last but not least, the lights went off at 9 PM the day before we were scheduled to leave. The next morning, I me and my fiancé woke up we had to go take a shower and someone else’s room. DO NOT ATTEND THIS HOTEL. IF YOU SEE A QUALITY IN ANYWHERE IN AMERICA RUN!!!!!!!
Aufenthalt von 2 Nächten im September 2023
Antwort von Salisa wong am 5. Sept. 2023
I apologize for not meeting your expectations at your recent visit and I have passed on your feedback to our management team so that we can fix the issues that you have identified. I hope you can consider giving us a second chance to make it right for you.

8/10 – Gut

Janey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great price close to Opry
Aufenthalt von 1 Nacht im August 2023
Antwort von Front desk am 28. Aug. 2023
Thank you for your review and we hope to see you soon!

10/10 – Hervorragend

Sue

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very happy with our 4 day stay.
Hotel was just what we were looking for. Close to most everything we were going to see in the Opryland area. Downtown was only 20 min away. In fact we took the hotel shuttle downtown. That saved a lot of grief. The people who work here are great. We have to shout out to Stacey and Richard. They took good care of us. Everyone else that we had limited contact with also were great. Thanks for a nice stay. Breakfast was also very good.
Aufenthalt von 4 Nächten im August 2023
Antwort von Frontdesk am 23. Aug. 2023
Thank you for your review and we hope to see you soon!

4/10 – Schlecht

Laurie, Ringle

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
No pool-- construction workers very loud- very disappointed
Aufenthalt von 3 Nächten im August 2023
Antwort von Frontdesk am 23. Aug. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Opryland Area. On behalf of our entire team, Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope to host you in the future, thank you again for staying with us. See you soon!

4/10 – Schlecht

KAREN

Very old run down hotel- needs updating badly!
Aufenthalt von 3 Nächten im August 2023
Antwort von Frontdesk am 20. Aug. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Opryland Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations of your stay. Your satisfaction is important to us as our valued guests. I have shared your feedback with our management team to fix the situation differently in the future so that we can provide exceptional experiences for you. We hope for an opportunity to properly host you in the future.

8/10 – Gut

Bill

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2023
Antwort von Salisa Wong, Manager am 15. Aug. 2023
Thank you for your review and we hope to see you soon!

10/10 – Hervorragend

Joanna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean. Nice front Desk staff.
Aufenthalt von 1 Nacht im August 2023
Antwort von Front Desk Team am 4. Aug. 2023
Thank you for your review and we hope to see you soon!

10/10 – Hervorragend

Connie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The manager is exceptional! Very personable and kind!
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Frontdesk am 29. Juli 2023
Thank you for your review and we hope to see you soon!

10/10 – Hervorragend

Jim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was very nice and helpful
Aufenthalt von 3 Nächten im Juli 2023
Antwort von salisa wong am 26. Juli 2023
Thank you for your review and we hope to see you soon!

10/10 – Hervorragend

Dwayne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location
Quality Inn Opryland is a great value for the area. The staff was very friendly. Great food right next door. Easy drive to the Ryman Theater as well as the Grand ole Opry.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von salisa wong am 19. Juli 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Opryland Area. On behalf of our entire team, Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope to host you in the future, thank you again for staying with us. See you soon!

2/10 – Ungenügend

Barbara, Twin Lakes

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
For 187.00 per night I would expect a clean hotel room. The carpet was wet and there was no water in the tank of the toilet. I couldn’t get the tank to fill. Luckily I was only 1 night there. I would not recommend this property under any circumstance.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von salisa wong am 12. Juli 2023
Thank you for completing our online survey regarding your recent Quality Inn Opryland Area stay. On behalf of our entire team, I would like to apologize for failing to exceed the expectations of your stay. Your satisfaction is important to us as a valued customer. We will use your feedback to make improvements to provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 – Okay

Janet

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Front Desk Team am 30. Juli 2023
Thank you for your review and we hope to see you soon!

6/10 – Okay

Raymond

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
We specifically looked at hotels with a pool . It is advertised as having a pool but there IS NOT A POOL ! We were really disappointed as it was 90 degrees !Websites need updated so others aren’t disappointed as we were
Aufenthalt von 7 Nächten im Juli 2023
Antwort von salisa wong am 9. Juli 2023
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our pool on your recent visit. I have shared your feedback with our management team to fix the situation differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.

4/10 – Schlecht

Kara, Chicago

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Furniture and carpets are horrifically dirty and falling apart. The furniture in the lobby and the chairs in the rooms look like they were pulled from the garbage. The front desk staff were very nice and helpful. They asked if I wanted room cleaning every other day and I accepted but they never once cleaned the room for a 6 day stay. I had to get clean towels and toilet paper from the front desk and throw the garbage from the trash bins away myself.
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Front Desk Team am 9. Juli 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Opryland Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations of your stay. Your satisfaction is important to us as our valuable guest. I have shared your feedback with our management team to fix the situation differently in the future so that we can provide exceptional experiences for you. We hope for an opportunity to properly host you in the future.

8/10 – Gut

Kathryn

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 5 Nächten im Juni 2023
Antwort von Front Desk Team am 9. Juli 2023
Thank you for your rating and we hope to see you soon!

8/10 – Gut

Nicki

Gut: Sauberkeit und Personal & Service
Nice hotel, extremely helpful staff, disappointing that there was no pool
Aufenthalt von 3 Nächten im Juni 2023
Antwort von salisa wong am 28. Juni 2023
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our pool on your recent visit. I have shared your feedback with our GM to fix the situation differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.

10/10 – Hervorragend

Stephanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2023
Antwort von salisa wong am 28. Juni 2023
Thank you for your review and we hope to see you soon!

10/10 – Hervorragend

Linda

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2023
Antwort von salisa wong am 28. Juni 2023
Thank you for your review and we hope to see you soon!

10/10 – Hervorragend

Julie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von salisa wong am 28. Juni 2023
Thank you for your review and we hope to see you soon!

8/10 – Gut

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy to find and get to. Staff was friendly. Overall, it is well worn and definitely been used, but otherwise clean and quiet. The room was good with comfortable bed and the AC was cold. Breakfast buffet was fresh and very tasty with all the traditional breakfast foods. Booked through Expedia and had a good discounted rate.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von salisa wong am 28. Juni 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Opryland Area. On behalf of our entire team, Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope to host you in the future, thank you again for staying with us. See you soon!

8/10 – Gut

Davette

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was close to Opryland . We were there for a concert- close to restaurants. Room was clean and quiet. Breakfast was ok and glad to have each morning 😊
Aufenthalt von 2 Nächten im Juni 2023
Antwort von salisa wong am 22. Juni 2023
We would like to thank you for taking the time to complete our online survey. It is very important to us and your input helps us in our efforts to provide excellent service.

10/10 – Hervorragend

Karen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The front desk people were very friendly and accommodating. We had to check out of another facility by 10am and needed to ensure our luggage was safe so we could continue to explore the sites and experiences if Nashville. We were allowed to check in to our room at Quality Inn early . We really appreciate that. Also appreciated how quiet it was for sleeping and that there was shuttle service available for a very low price.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von salisa wong am 16. Juni 2023
We would like to thank you for taking the time to complete our online survey. It is very important to us and your input helps us in our efforts to provide excellent service.

8/10 – Gut

Jeff

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Really enjoyed the breakfast
Aufenthalt von 1 Nacht im Juni 2023
Antwort von salisa wong am 14. Juni 2023
Thank you for your review and we hope to see you soon!

6/10 – Okay

Samuela

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Nice staff but the hotel needs an updated. Noisy lack of sound insulation
Aufenthalt von 2 Nächten im Mai 2023
Antwort von salisa wong am 11. Juni 2023
Thank you for your review and we hope that next time we can make it right for you, we hope to see you soon!

10/10 – Hervorragend

April

Mit der Familie gereist
Gut: Personal & Service
Room was ready and able to check in early
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Front Desk Team am 8. Juni 2023
Thank you for your review.

4/10 – Schlecht

Russell

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Liked the location. Didn't like: a lot of cracks/chips in the walls, worn/old furniture, lights either flickered when turning on or didn't work, key didn't work to outside door 2nd day, so had to have a new one made
Aufenthalt von 2 Nächten im Mai 2023
Antwort von salisa wong am 11. Juni 2023
Thank you for your review and we are so sorry that your expectation was not met, we hope that next time you can consider staying with us in the future.

8/10 – Gut

Sharon

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023

4/10 – Schlecht

Lorna

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Bathroom sink water would not get warm after five minutes! The shower was warm, but not hot. The room was musty and mildewy and bothered our sinuses. This facility is old and should be painted, new carpet, air, ducts, cleaned, new drapes.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von salisa wong am 11. Juni 2023
Thank you for your review and we are so sorry that your expectation was not met, we hope that next time you can consider staying with us in the future.

6/10 – Okay

Gustav

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023
Antwort von salisa wong am 11. Juni 2023
Thank you for your review and we hope to see you soon!

10/10 – Hervorragend

Anthony

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly staff, good location
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Front Desk Team am 8. Juni 2023
Thank you for your review.

10/10 – Hervorragend

Cathy

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Front Desk Team am 8. Juni 2023
Thank you for your rating.

6/10 – Okay

Robert

Mit der Familie gereist
The internet was awful…the front desk man did not book our shuttle as we requested.
Aufenthalt von 3 Nächten im April 2023
Antwort von salisa wong am 11. Juni 2023
Thank you for your review and we are so sorry that your expectation was not met, we hope that next time you can consider staying with us in the future.

10/10 – Hervorragend

Lisa

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Front Desk Team am 8. Juni 2023
Thank you for your rating.

8/10 – Gut

Michael, Anaheim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was very friendly and helpful. This is a good location, close to Opryland.
Aufenthalt von 5 Nächten im April 2023
Antwort von Front Desk Team am 8. Juni 2023
Thank you for your review.

8/10 – Gut

Michaela

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Front Desk Team am 8. Juni 2023
Thank you for your rating.

8/10 – Gut

Tim

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stay here every time I visit Nashville. The staff is very friendly and accommodating. Great breakfast, location. Being able to get a shuttle downtown is great.
Aufenthalt von 6 Nächten im April 2023
Antwort von Front Desk Team am 8. Juni 2023
Thank you for your review.

6/10 – Okay

Guliya, acworth

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
People at the frondesk are super nice and polite!!!
Aufenthalt von 6 Nächten im April 2023
Antwort von Front Desk Team am 8. Juni 2023
Thank you for your review.

8/10 – Gut

mike

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
one night stay.
Aufenthalt von 1 Nacht im März 2023
Antwort von Front Desk Team am 8. Juni 2023
Thank you for your rating.

8/10 – Gut

Aileen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2023
Antwort von Front Desk Team am 8. Juni 2023
Thank you for your rating.

6/10 – Okay

Penelope

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
For one night it is adequate. The hotel is old and rundown, everything needs replacing. The bed was comfortable. When we checked in the WiFi wasn’t working so although I had prepaid I never actually checked in. However, for a cheap overnight stay it was fine. Just don’t expect too much.
Aufenthalt von 1 Nacht im April 2023
Antwort von salisa wong am 11. Juni 2023
Thank you for your review and we are so sorry that your expectation was not met, we hope that next time you can consider staying with us in the future.

8/10 – Gut

Sarissa

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Loved the staff!!!!
Aufenthalt von 2 Nächten im April 2023
Antwort von Front Desk Team am 8. Juni 2023
Thank you for your review.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft
was a clean, comfortable room. 2 ice machines were broken, and ran out of coffee every morning
Aufenthalt von 3 Nächten im April 2023
Antwort von salisa wong am 11. Juni 2023
Thank you for your review and we are so sorry that your expectation was not met, we hope that next time you can consider staying with us in the future.

8/10 – Gut

Steven

Gut: Sauberkeit und Personal & Service
It’s a place I have stayed at several times! It’s convenient, has a shuttle to downtown and is a good place to stay!
Aufenthalt von 3 Nächten im April 2023
Antwort von Front Desk Team am 8. Juni 2023
Thank you for your review.

8/10 – Gut

Richard L

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel, could use updating
Aufenthalt von 3 Nächten im April 2023
Antwort von Front Desk Team am 8. Juni 2023
Thank you for your review.