Mittagessen und Abendessen

Bewertungen von DoubleTree by Hilton Manchester - Piccadilly

4 out of 5
DoubleTree by Hilton Manchester - Piccadilly
One Piccadilly Place, 1 Auburn Street, Manchester, England

Bewertungen

8,8

Hervorragend

574 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
291 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
84 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
36 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Lionel

Verbesserungswürdig: Komfort des Zimmers
Das licht hat nicht richtig funktioniert in meinen zimmer. Und sie haben mir doppelt frühstück berechnet, obwohl ich an der rezeption meinte das ich alleine gegessen habe da meine freundin schon abgereisst ist.
Aufenthalt von 6 Nächten im Dezember 2022
Antwort von Pete - Guest Services am 8. Jan. 2023
Hello & thank you. We appreciate your review. If something is faulty in a room, we have onsite team that will fix this if you tell us while here. Or we can move you to another room not a problem. We are happy to help. If an error on a charge has been made, do contact us directly where we can resolve any issues. Regards

8/10 – Gut

Klaus

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Zentral gelegen.
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Pete, Guest Services Manager am 20. Okt. 2022
We are glad that you enjoyed the hotel& it's location! Thank you & do come to see usagain very soon. Regards

10/10 – Hervorragend

Kerstin, Prisdorf

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schöne Unterkunft mit großen Zimmern , zentral gelegen
Aufenthalt von 2 Nächten im August 2022
Antwort von Amanda van der Krabben/ Front of House Manager am 12. Aug. 2022
Vielen Dank Kerstin. Bis zum nachsten mal.

8/10 – Gut

Mark

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2022
Antwort von ThomasD am 30. März 2022
Hi Mark Thank you for providing feedback, we really appreciate the high score rating and look forward to welcoming you back again in future!

8/10 – Gut

Mark

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2022
Antwort von ThomasD am 11. März 2022
Hi Mark Thank you so much for rating us so highly, we hope you enjoyed your stay and we look forward to welcoming you back again soon!

8/10 – Gut

Daniel

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im September 2021

8/10 – Gut

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2021

8/10 – Gut

Stephan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Toller Aufenthalt in Manchester
Gutes Hotel, gut gelegen nettes Personal. Na ja, Teppich hatte Brandlöcher, Stoffsessel Flecken. Bett und Wäsche sehr angenehm. Grosses Bad mit Dusche, super und sehr sauber Garage im Haus War schon mal da, da hiess das Hotel noch Mint.Hotel
Aufenthalt von 2 Nächten im August 2019

10/10 – Hervorragend

Gary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient clean hotel with easy access to the train station and other amenities..
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Bjørn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great breakfast. Top service. Great room 2.nd floor, but some streetnoise at night.. Perfect roomcleaning.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Hisataka

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Ann

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the cookie, will be back again
Aufenthalt von 1 Nacht im April 2024
Antwort von Noor M. am 22. Apr. 2024
Dear Ann,Our cookies are lovely indeed, we're glad that you've enjoyed it.Also, thank you for your terrific 10/10* rating & we cannot wait to provide you with a warm welcome back!

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Karl

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Noor M. am 22. Apr. 2024
Dear Karl,Thank you for your time in leaving a feedback!Kind Regards

10/10 – Hervorragend

Bill

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, excellent bar area. Very friendly! Voilà!
Aufenthalt von 2 Nächten im April 2024
Antwort von Noor M. am 22. Apr. 2024
Dear Bill,Thank you for your fantastic 5/5* Review!We hope to provide you with a warm welcome back soon!

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent value. Clean. Convenient to train.
Aufenthalt von 1 Nacht im März 2024
Antwort von Elena Reception am 13. Apr. 2024
Hi Thomas,Thank you so much for your nice feedback. We are proud of our central location and our new rooms are spot on. We do look forward to have you back here soon

10/10 – Hervorragend

Shubhabrata

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service. Very good location. Lots of places to eat.
Aufenthalt von 1 Nacht im April 2024
Antwort von Elena Reception am 13. Apr. 2024
Hi Shubharata,Thank you for your review. I will share it with the rest of the team as motivator to keep giving a great service.Please do not hesitate to come back soon

10/10 – Hervorragend

Luis

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place 👌
Aufenthalt von 1 Nacht im April 2024
Antwort von Elena Reception am 13. Apr. 2024
Hi Luis,That is a very nice feedback! Thank you so much. It makes us proud to do our best every day!We look forward to welcome you back very soon

8/10 – Gut

steven

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient
Aufenthalt von 1 Nacht im März 2024
Antwort von Reception team am 30. März 2024
Dear guest, Thank you for your rating!We hope that we can welcome you back again in the near future!Kind regards, Reception team

8/10 – Gut

JASON, Pontypridd

Gut: Sauberkeit und Ausstattung
This would have been excellent. However, I was out all day after my first night. Upon my return, around 4pm, my room hadn’t been serviced. I needed clean towels to shower etc and the bin emptying. The staff advised me I needed to request an earlier service but since when? I wasn’t informed of this at check in. Although they offered to service the room, I was tired and wanted to chill. Not the usual standard of a Hilton.
Aufenthalt von 2 Nächten im März 2024
Antwort von Reception team am 30. März 2024
Dear guest, We would like to apologize first of all for the housekeeping servicing that have not happened during your stay. Your feedback has been passed on to the housekeeping manager so this won't occur again in the future. We do hope that we can welcome you back again in the near future!Kind regards, Reception team

8/10 – Gut

William

Mit dem Partner gereist
Good property, ideal location and great staff. 3 problems with bathroom - door didn’t lock as the lock hadn’t been lined up properly following refurb, water saving toilet flush was impossible to push and shower curtain rail was broken and had just been wedged into place resulting in it coming off the second the curtains are moved.
Aufenthalt von 1 Nacht im März 2024
Antwort von Noor M. am 23. März 2024
Dear William,Thank you for your time in leaving a valued feedback with us! Please accept our sincere apology regarding the inconveniences you've encountered- Please rest assured the comments have been taken on board & the issue have been resolved. We hope to welcome you again soon!With Kind Regards,

10/10 – Hervorragend

derek

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good service and great customer care
Aufenthalt von 1 Nacht im März 2024
Antwort von Elena, Reception Supervisor am 10. März 2024
Sear Derek, Thank you so much for the full scores. it makes us happy when our guests do appreciate our service.We do hope to welcome you back very soon.Regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest service Team am 18. Feb. 2024
Dear Guest ,Thank you for sharing your experience with us.Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Double tree by Hilton , it is very important to meet and exceed guest expectations and by reading your feedback we are happy to see that we have succeeded in doing so. I shall make sure to thank our staff for the excellent service and pass on your feedback. It was a pleasure for us having you in our hotel and we are looking forward welcoming you again.Best Regards,

10/10 – Hervorragend

Nick

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest service Team am 18. Feb. 2024
Hi Nick ,Thank you for sharing your experience with us.Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Double tree by Hilton , it is very important to meet and exceed guest expectations and by reading your feedback we are happy to see that we have succeeded in doing so. I shall make sure to thank our staff for the excellent service and pass on your feedback. It was a pleasure for us having you in our hotel and we are looking forward welcoming you again.Best Regards,

10/10 – Hervorragend

Gill

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and staff friendly and helpful. Can’t fault
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest service Team am 18. Feb. 2024
Hi Gill , Thank you for your feedback and looking forward welcoming you back for another memorable stay .

8/10 – Gut

Jan, Billingstad

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is a perfect hotel with a perfect room in the perfect location for travellers using the train to and from the Manchester Airport. The reception desk workers couldn't have been more polite. The only disappointment was the very cold bathroom/its floor. It's a shame that the guests can't regulate the temperature in the bathroom themselves, especially when the thermometer showed an outside temperature of approx. 0 degrees Celsius.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest service Team am 14. Feb. 2024
Dear Guest ,Thank you very much for your feedback and rating ,I'm Sorry that was your experience during your stay and i have personally communicated all your raised issues with our head of departments.Please let us know before your next reservation so We can make sure that you have a great experience on your next visit .Thank you Guest service Team

10/10 – Hervorragend

Laura

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest service Team am 14. Feb. 2024
Dear Laura ,Thank you for sharing your experience with us.Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Double tree by Hilton , it is very important to meet and exceed guest expectations and by reading your feedback we are happy to see that we have succeeded in doing so. I shall make sure to thank our staff for the excellent service and pass on your feedback. It was a pleasure for us having you in our hotel and we are looking forward welcoming you again.Best Regards,

10/10 – Hervorragend

MIN KOO

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Good choice!
very satisfactory. clean, quiet, and friendly service. in addition easy access to Manchester picadilly station.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Noor M. am 12. Feb. 2024
Dear MIN KOO,Thank you for your terrific 10/10* rating! We hope to provide you a warm welcome back.With very warm regards.

10/10 – Hervorragend

Sue

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Reception Team am 10. Feb. 2024
Thank you for your 10 out of 10 rating. We are glad you had a good time with us and we hope we can welcome you back again!

2/10 – Ungenügend

Rasia

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Reception team am 10. Feb. 2024
Thank you for taking the time reviewing us. Sorry that you did not have a good stay with us, please can we ask for more information about your stay? Thank you.

8/10 – Gut

Bernt

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Reception Team am 10. Feb. 2024
Thank you for your 8 out of 10 rating!We are glad that you had a good stay with us! We hope we can welcome you back again in the near future!

10/10 – Hervorragend

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice refurbished room and the quality of the bed was excellent! Stayed just the one night and would certainly use again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Noor M. am 5. Feb. 2024
Dear Daniel,We're delighted to have learned about your overall experience with us & we cannot wait to provide you a warm welcome back with us!Warm Regards,

10/10 – Hervorragend

Tanya

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Reception Team am 10. Feb. 2024
Thank you for your 10 out of 10 rating!We are glad that you had a good stay with us! We hope we can welcome you back again in the near future!

10/10 – Hervorragend

Kelly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Noor M. am 5. Feb. 2024
Dear Kelly, Thank you for your terrific 5/5* rating!We hope to welcome you again soon.Kind regards,

8/10 – Gut

William

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Noor M. am 5. Feb. 2024
Dear William,Thank you for your time in leaving a valued 8/10* rating. We hope to warmly welcome you back soon!Kind regards,

10/10 – Hervorragend

Gail

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Noor M. am 5. Feb. 2024
Dear Gail,Thank you for your time in leaving a 10-star review!We hope to provide you with a warm welcome back at Doubletree Manchester Piccadilly.

6/10 – Okay

Carl

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
No access to the roof top terrace
The online advert shows a rooftop terrace, we booked 2 x rooms, one for us, the other for our friends. We picked this hotel so we could show our friends how lovely Manchester is, and planned to meet them on the roof top terrace for a drink, and to start showing them Manchester from the viewing area of the roof top terrace. Only to be told at reception when booking in that there is not roof to terrace!!! Very disappointing and deceiving. Normally they give a complimentary drink to spend at the bar with the corner Queen delux room, but this was not offered to us until I challenged it. Made me feel like I was begging. Oh and they need a sign on the back of the hotel, as Google maps takes you on a 10 min walk from the Q car park, when in fact it is literally facing you when you come out of the car park, 3- seconds walk away. Other than that, nice clean comfy rooms and nice polite bar staff.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Noor M. am 5. Feb. 2024
Dear Carl,Thank you for your time in leaving a valued feedback. Unfortunately, our rooftop terrace is only for private hire as part of our Conference & Events packages.Our apologies for the inconvenience regarding not being given a complimentary drink voucher right away.Thank you for your lovely comments regarding the bar staff and your overall satisfaction with the room!We hope to welcome you back soon!Kind regards,

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Noor M. am 3. Feb. 2024
Thank you for your time in leaving your feedback and scoring a 8/10* rating, we hope to see you again soon!Kind Regards

8/10 – Gut

Greg

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Noor M. am 3. Feb. 2024
Dear Greg,Thank you for your amazing 8/10* rating, we hope to see you again soon!Kind Regards

10/10 – Hervorragend

Dylan

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Noor M. am 3. Feb. 2024
Dear Dylan,Thank you for your fantastic 10/10* rating we hope to see you again soon!Kind Regards

10/10 – Hervorragend

Scott

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Noor M. am 3. Feb. 2024
Dear Scott,Thank you for your fantastic 10/10* rating we hope to see you again soon!Kind Regards

8/10 – Gut

Iain

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel near Piccadilly
Very convenient for Piccadilly railway and centre of the city. A comfortable stay. Nothing hotel could do but down to one lift as maintenance being done so bit of delay there. Comfortable bar area.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Noor M. am 3. Feb. 2024
Dear lain,Thank you for your time in leaving a valued feedback! We're glad to have learned of your overall experience. Please rest assured the 2nd lift has been fixed and back operational!We hope to see you again soon!Kind Regards

10/10 – Hervorragend

Benjamin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Guest service Team am 20. Jan. 2024
Dear Benjamin ,Thank you for leaving us your feedback and a great rating from your recent stay with us here at the Doubletree by Hilton Manchester Piccadilly. We are glad that you have enjoyed your stay with us, and I will pass on your great recognition to all our team members, and I am sure they will appreciate this!We hope that we can welcome you back again in the near future!Thank you

10/10 – Hervorragend

Emma

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest service Team am 20. Jan. 2024
Dear Emma ,Thank you for leaving us your feedback and a great rating from your recent stay with us here at the Doubletree by Hilton Manchester Piccadilly. We are glad that you have enjoyed your stay with us, and I will pass on your review and rating to all our team members, and I am sure they will appreciate this!We hope that we can welcome you back again in the near future!Thank you

10/10 – Hervorragend

Kim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel made you feel welcome from the start with hot cookies after check in to enjoy in your room. The room itself was exceptional. Very modern, well maintained, clean and had absolutely everything you needed for your stay. Lovely toiletries in the bathroom, hairdryer, ironing board and iron, fridge, TV and safe. The bed was huge and very comfortable. Although we where literally a stones throw from Piccadilly Station there was no noise at all. The only thing that let it down was the wifi you needed to be an Hilton member to get it for free which was a little strange especially considering the price of the rooms. Also only 1 of the 3 lifts was working so we waited over 15 minutes to get in an empty lift. This is a suberb hotel but if we were going to a gig at the arena again we would probably get an hotel closer to.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Noor M. am 14. Jan. 2024
Dear Kim,Thank you for your terrific 5/5* rating!We're glad you've enjoyed your overall stay. Regarding the wifi, we offer free wifi to all of our guests which is a open secure network with no password required. The Our apologies regarding the lift situation, please rest assured it is within our top priority to fix this as soon as possible for the convivence of our guests and hotel staff!We hope to provide you a warm welcome back soon.With Kind regards

4/10 – Schlecht

Vernon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
No hot water for shower in bathroom
We dont have hot water for the bathroom in the mid night.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Reception Team am 21. Jan. 2024
Dear Vernon, First and foremost, we would like to apologise for the inconvenience that the water temperature has given during your stay. This has been passed on to our senior management and maintenance team in order for this not to occur again in the future. We hope that we can welcome you back again with better standards. Kind regards,

8/10 – Gut

Paul

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Noor M. am 14. Jan. 2024
Dear Paul thank you for your terrific 8/10* rating!We hope to see you again soon

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Stay
Great stay at Doubletree Hilton. Requested for an early check in on booking and that was granted without a fee. Hotel staff were all kind and caring, the room was warm and comfortable, and the gym was good too. Buffet breakfast had a good selection of food and the porridge was lovely!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Noor M. am 14. Jan. 2024
Dear Sarah,We're delighted to have learned of your terrific 10/10* feedback! Thank you for your lovely comments and we hope to welcome you again soon.Kind Regards,

10/10 – Hervorragend

Natalie

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Elena Reception Supervisor am 9. Jan. 2024
Dear Natalie,Thank you for the nice scores. We are happy to see that you had a nice stay here with us.We are waiting forward to welcome you back in a not-too-distant future.

10/10 – Hervorragend

DEBORAH

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Elena Reception Supervisor am 9. Jan. 2024
Dear Deborah,Thank you for staying with us and for your high scores. I am glad to see that you did enjoy the DoubleTree experience.Hope you will come back soon.