Dear Mr. Wolfgang, Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely, Nicole Bakunts - Guest Experience Manager

Dear Jacqueline, We are grateful for your recent visit again to Hotel de Mar, Gran Meliá. We are so happy to realize how much you enjoyed your experience and looking forward to welcoming you back soon in here, your new home in the beautiful island of Majorca and we will keep working very hard to reach the 5 puntuation by your side. Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Julia,Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicole BakuntsGuest Experience Manager

Dear Andreas, Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicole BakuntsGuest Experience Manager

Dear Madame / Sir, Thank you for reviewing our hotel and to share your opinion regarding your recent stay with us. We are glad to read that you enjoyed the views and our outdoor settings, despite not being that keen on the room outlay. This of course adds the value to the relax. It would be our pleasure to host you back in the future and maybe surprise you with some refreshed room decor. Best regards, Esther Villanueva Guest Experience Manager Gran Meliá de Mar

Dear guest, We are very sorry to note, that we were not able to accomplish your expectations. We regret the inconvenience caused upon your arrival and that there was not the efective communication. We take your observations constructively for better future service. Sincerely, Esther Villanueva Guest Experience Manager Gran Meliá de Mar Best Regards

Dear guest, Thank you for the time taken to share your opinion. We are glad to hear that our hotel accomplished your expectations in every way and that you had enjoyed your stay! With the invitation to return for another great experience, Best regards. Esther Villanueva Guest Experience Manager Gran Meliá de Mar

Dear guest, Thank you for sharing your experience in our Gran Meliá de Mar. We are glad to read that you enjoyed the stay and that you are willing to recommend our hotel! We do hope to have the chance to host you again in the future. Greetings from Mallorca, Esther Villanueva Guest Experience Manager Gran Meliá de Mar

Dear Madamme / Sire, Thank you for taking time to share your opinión about the stay in our Gran Meliá de Mar. It is our pleasure to read that you enjoyed your stay. Inviting you to join us again in the future for another wonderful stay, Greetings from Majorka! Esther Villanueva Guest Experience Manager Gran Meliá de Mar

Dear Madame/Sire, Thank you very much for the review of your stay at our Gran Meliá de Mar. We are pleased to see that you liked our hotel and its facilities. Inviting you to visit us again in another opportunity, Best regards. Esther Villanueva Guest Experience Manager Gran Meliá de Mar

Dear guest, First of all, thank you for choosing Gran Meliá de Mar during your stay in Majorca. It is a pleasure to read the kind comments of our staff. We always do our best in order to provide the best service and make your stay unforgettable. On the other hand, we are sorry that you did not enjoy the breakfast we offer. Please, do not hesitate to contact us next time you have this kind of issues because we want to provide the best service to all our guests. We hope to welcome you soon. Best regards, Esther Villanueva Guest Experience Manager

Dear Mrs. Stutgart, Thank you very much for taking some minutes to share your opinion on Expedia and for choosing us to spend some days of rest. We are happy to know that you enjoyed your stay with us. It is a great pleasure to read your kind comments about our staff and services. Our first aim is to fulfill all the needs of our clients and to know that we are making true our wishes is always a good new. We hope to welcome you back soon. Kind Regards, Esther Villanueva Guest Experience Manager

Dear Mrs. Bodensee, Thank you very much for choosing us to spend some free days and for taking some minutes to share your opinion. It is a pleasure to know that our service and installations met your expectations. For us it is very important to fulfill our guests expectations and create on them unforgettable memories. Hopping to welcome you back soon! Kind Regards, Esther Villanueva Guest Experience Manager

Dear Guest, Thank you very much for sharing your experience with us. We feel sorry if you could felt some inconveniences during your stay and we would like to have the opportunity of welcoming you back and recover your trust. Kind Regards, Esther Villanueva Guest Experience Manager

Dear Myri, Greetings from Mallorca! First of all we would like to thank you for choosing our hotel for your stay on Majorca and for taking some minutes to share your opinion about the stay. We are delighted to know that we exceed your expectations both with the product and the service. Your kind comments suppose for us an added inspiration to consistently maintain the highest standards in our service. Hoping to welcome you back son for another great experience! Kind Regards, Esther Villanueva Guest Experience Manager

Sehr geehrte Damen und Herren, Zuerst möchten wir uns bedanken, dass Sie unser Gran Meliá de Mar ausgesucht haben um ihre Aufenthalt auf Mallorca zu verbringen. Zu erfahren, dass Sie jederzeit zurück zu unserem Haus kommen wurden, ist es das beste Geschenk was uns ein Gast geben kann, da wenn Sie sich bei uns wohlgefühlt haben und ihre Auszeit genießen könnten haben wir als Gastgebern alles richtig gemacht. Wir freuen uns Sie bald wieder im Gran Meliá de Mar begrüßen zu dürfen und wir stehen jederzeit für Fragen zur Verfügung. Mit freundlichen Grüßen aus Mallorca, Juan Calvo Guest Experience Manager